Casa Dona Susana

3 stars
Puerto Vallarta, Mexico
See location
Fri 23/2
Tue 27/2

About Casa Dona Susana

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

This unique 4-star hotel provides a range of accommodation options throughout the old city of Puerto Vallarta. It also features a heated pool, free Wi-Fi and a rooftop terrace.

Those staying at Casa Dona Susana can take advantage of the relaxation amenities, which include a beauty centre. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day.

All of the modern rooms at Casa Dona Susana are equipped with a hair dryer, a refrigerator and a shower.

Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close when looking for a bite to eat. In the evening, guests are welcome to relax in the comfortable lounge bar. A wide selection of dining options are also found in close proximity to the property.

Casa Dona Susana is within a 10-minute walk of Malecon and Old Vallarta. Playa de los Muertos is also nearby.

Latest deals for Casa Dona Susana

Fri 23/2
Tue 27/2
How payments to us affect rankingMore info
King room
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Standard Room
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Double room
bed type unknown
1 king bed

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Casa Dona Susana

  • Private beach
  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Cable or satellite TV
  • Free toiletries

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • ATM on-site
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk


  • Terrace/Patio
  • Grill
  • Private beach
  • Garden


  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Air-conditioned

Pool and spa

  • Spa and wellness centre
  • Rooftop pool
  • Outdoor pool

Accessibility and suitability

  • Adults only
  • Lift
  • No smoking


  • Shower
  • Hairdryer
  • Private bathroom


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Restaurant
  • Bar/Lounge
  • Refrigerator

Things to do

  • Gift shop
  • Beach access
  • Beauty salon

Parking and transportation

  • Parking
  • Private parking


  • Solarium
  • Telephone

Media and entertainment

  • Cable or satellite TV


  • Fax/photocopying

Family friendly

  • Babysitting or child care

Reviews of Casa Dona Susana

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

GoodBased on 176 verified guest reviews

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10.0 Wonderful
The location was perfect
10.0 Wonderful
Location was great as was the staff. Bed was comfortable. Access to the sister location was nice. The WiFi was not secured
6.2 Okay
Pros:Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the courtyard window open for security reasons. I understand the location and "ocean smells" that occur but the room was quite musty smelling...beyond what I have ever experienced in an near-ocean hotel. A room with a balcony and window to the exterior would allow you to air the room out a bit. The bathroom was fine, shower a bit small but it worked for our needs. Decent closet with pelnty of hangers, a shelf, and a safe. The room also had a small 3-drawer dresser but every drawer slide was broken so it took a little work to open and close them. Overall, the location is the greatest value of this hotel. The lobby, courtyard and rooms are finished with typical spanish decor. The bed was quite comfortable and rooftop area and pool are very inviting and offer decent views of downtown and the farmers market area.
9.4 Wonderful
Pros:Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!
8.0 Very Good
Pros:I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool was on he rooftop. Hotel playa Los Arcos was across the street. My friends stayed there and we wore the same wristbands so I believe you could use that pool and beach area.
Cons:The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.
7.1 Good
Pros:The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.
Cons:If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues
9.4 Wonderful
Pros:This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Los Arcos hotel. Overall a terrific value.
Cons:The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our selection. It wasn't awful; just something to note.
6.0 Okay
Pros:location,friendly staff
Cons:really really small


Manuel m Dieguez No 171, 48380 Puerto Vallarta, Jalisco

What's nearby

  • Playa de los Muertos173 m
  • Los Muertos Pier241 m
  • Galeria Olinala305 m
  • Isla Cuale0.6 km
  • Plaza de las Armas0.8 km
  • Iglesia de Nuestra Señora de Guadalupe0.8 km
  • Los Arcos Amphitheater0.8 km
  • La Presidencia0.8 km
  • Caballito0.9 km
  • Malecon1.2 km
  • Bay of Banderas5.7 km
  • Playa Garza Blanca6.2 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Casa Dona Susana

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Casa Dona Susana

  • Where is Casa Dona Susana located?

    Casa Dona Susana is located at Manuel m Dieguez No 171 in Zona Romantica, 4.5 km from the centre of Puerto Vallarta. Playa de los Muertos is the closest landmark to Casa Dona Susana.

  • When is check-in time and check-out time at Casa Dona Susana?

    Check-in time is 15:00 and check-out time is 12:00 at Casa Dona Susana.

  • Does Casa Dona Susana offer free Wi-Fi?

    Yes, Casa Dona Susana offers free Wi-Fi.

  • How far is Casa Dona Susana from the airport?

    Casa Dona Susana is 8.6 km from Puerto Vallarta Ordaz. Casa Dona Susana is 99.4 km from Tepic.

  • Does Casa Dona Susana have a pool?

    Yes, Casa Dona Susana has a pool on-site.

  • How does KAYAK find such great Casa Dona Susana hotel deals?

    KAYAK scours the web for all room deals available at Casa Dona Susana in Puerto Vallarta and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Casa Dona Susana and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Casa Dona Susana.

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3-star hotel
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2-star hotel
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Good to know

Value for money


Distance to city centre

4.5 km

Nearest airport

Puerto Vallarta Ordaz

Distance to airport

8.9 km