Prices are in New Zealand Dollars.

Casa Dona Susana

Manuel m Dieguez No 171, 48380 Puerto Vallarta, Jalisco, Mexico
+52 322 226 7101

rate per night


based on 184 reviews
Casa Dona Susana - Puerto Vallarta, Jalisco, Mexico
Sun 11/4
Mon 12/4
Compare vs KAYAK |

Provider Nightly total
$10 $59
eDreams $60

Good to know

Value for money


Distance to city centre

4.5 km

Location rating


Nearest airport

Puerto Vallarta Ordaz

Distance to airport

8.9 km

Rooms available at Casa Dona Susana

Sun 11/4
Mon 12/4

Superior rooms


Bed type
Total stay + taxes & fees
King bed

Standard rooms


Bed type
Total stay + taxes & fees
King bed
King bed
King bed

King rooms


Bed type
Total stay + taxes & fees

Reviews of Casa Dona Susana



Traveller rating


Time of year

Traveller type

Show reviews that mention

room with a balcony in 112 reviews
great location in 111 reviews
friendly staff in 108 reviews
rooftop pool in 105 reviews
sister hotel in 79 reviews
great restaurants in 26 reviews
walk to the beach in 24 reviews
air conditioner in 19 reviews
within minutes walk in 18 reviews
room did smell in 17 reviews
many times in 16 reviews
los arcos in 11 reviews
across the street in 9 reviews
susana in 9 reviews
construction next door in 8 reviews
puerto vallarta in 8 reviews
charming with quaint in 5 reviews
bird poo in 3 reviews
  • Good
    Feb 2019

    Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the courtyard window open for security reasons. I understand the location and "ocean smells" that occur but the room was quite musty smelling...beyond what I have ever experienced in an near-ocean hotel. A room with a balcony and window to the exterior would allow you to air the room out a bit. The bathroom was fine, shower a bit small but it worked for our needs. Decent closet with pelnty of hangers, a shelf, and a safe. The room also had a small 3-drawer dresser but every drawer slide was broken so it took a little work to open and close them. Overall, the location is the greatest value of this hotel. The lobby, courtyard and rooms are finished with typical spanish decor. The bed was quite comfortable and rooftop area and pool are very inviting and offer decent views of downtown and the farmers market area.

  • Excellent
    Nov 2016

    Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!

  • Good
    Jan 2016

    I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool was on he rooftop. Hotel playa Los Arcos was across the street. My friends stayed there and we wore the same wristbands so I believe you could use that pool and beach area.

    The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.

  • Good
    Dec 2015

    Casa Susana is a great value.

    The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.

    If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues

  • Excellent
    Oct 2015

    Great value and location

    This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Los Arcos hotel. Overall a terrific value.

    The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our selection. It wasn't awful; just something to note.

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About Casa Dona Susana


A charming adults-only property, Casa Doña Susana is located in downtown Puerto Vallarta, Mexico. The cozy boutique property has a Colonial flare with elegant arches and tiled floors. Many guests choose to stay here for their romantic getaways or even for a honeymoon. The hotel offers plenty of amenities including butler service. Plus, guests at Casa Doña Susana are also free to enjoy the amenities at the Playa Los Arcos Beach Resort & Spa which is less than a block away.

The guest rooms at Casa Doña Susana are decorated in a cozy style that has Mexican colonial touches. The king beds have pillowtop mattresses and the tiled floors add to the charm. Each room contains fine artwork and furnishings made of natural wood. Each room has its own unique style for a more personalized stay. Guest accommodations have minibars, air conditioning, cable TVs, and WiFi service. The bathrooms have marble accents and hairdryers.

Puerto Vallarta has a lot of natural beauty and tourist attractions to entertain guests. The pristine sandy beaches and the gentle ocean waves call to many visitors from all around the world. The Malecon Sunset Walk and the Vallarta Art Walk are inspiring, plus there is the magnificent church to explore. Our Lady of Guadalupe Church is dedicated to the patron saint of Mexico. The Main Plaza sports an open-air amphitheater where live bands can be found and locals will be out dancing the night away. Plus, the Los Muertos Pier is a great spot to find dining options and water taxis.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.4 Excellent

based on 184 reviews









Check in


Check out



Policies vary by room type and provider.

Amenities at Casa Dona Susana

ATM on-site
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Babysitting or child care
Daily housekeeping
Rooftop pool
Beach towels
Concierge service
Safety deposit box
Currency exchange on-site
Adults only
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Room service
Contactless check-in/check-out
Tour desk
Physical distancing rules
Process in place to check health of guests
Outdoor pool
No smoking
Hand sanitiser in guest accommodation and key areas
Beauty salon
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Free parking
Staff follow all safety protocols as directed by local authorities
Private beach
Private bathroom
Private check-in/check-out
24-hour front desk
Private parking

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Photos of Casa Dona Susana

Casa Dona Susana - Puerto Vallarta - Front desk
All photos (6)
Casa Dona Susana - Puerto Vallarta - Bedroom
Bedroom (2)
Casa Dona Susana - Puerto Vallarta - Pool
Pool (1)
Casa Dona Susana - Puerto Vallarta - Lobby
Lobby (1)
Casa Dona Susana - Puerto Vallarta - Front desk
Front desk (1)


Most popular landmarks

  • Playa de los Muertos173 m
  • Los Muertos Pier241 m
  • Galeria Olinala305 m
  • Isla Cuale0.6 km
  • Plaza de las Armas0.8 km
  • Iglesia de Nuestra Señora de Guadalupe0.8 km

Puerto Vallarta travel guide

Learn about Puerto Vallarta on KAYAK

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