Puerto Vallarta hotels in Marina Vallarta

Cons: Internet does not work and staff was not attentive. hotel changed room when we checked in to a smaller room than we booked (and paid for).

Pros: Great place to get away and relax. Spa is awesome!!

Pros: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!

Pros: The staff at this resort are the best you will experience. Person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff. Size of the resort made it so easy to get around.

Cons: Our room did not have one comfortable chair in it. In past years we had a couch but this room had only 2 cane dining room type chairs.

Pros: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.

Cons: The base room was one of the smallest we have ever had in any hotel; We felt it was necessary to upgrade rooms resulting in added costs we did not plan on.

Pros: Most of the facilities were really nice. The pool area was excellent and the food was good. The staff was incredibly helpful, particularly because we were celebrating our birthdays. 5-star staff.

Cons: I didn't like the lack of immediate access to the beach. Further, I didn't like the private pool area set up at all. There was no way to access the pool directly from back patio. I also didn't like the fact that it was an all-inclusive yet I was presented with a bill for almost everything. I was never quite sure if something was extra, or not. That was really annoying.

Pros: Excellent all around. Impeccable attention to detail. Calm, relaxing, just perfect for a work conference location. Highly recommend it. Would return anytime. Great staff. Love it. Near all. Perfect.

Cons: All great.

Pros: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!

Pros: Everyone was very friendly

Cons: As they filled up during the week the service tailed off significantly. Only one restaurant but wide mrenu. Also Italian night didn’t have a single Pasta dish on menu ?

Pros: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!

Cons: having to leave ;-)

Pros: Beautiful location

Cons: Very pretty

Pros: Location. Service

Cons: The hotel, even as some remo can be seen, need a major facelift

Pros: Sincere and Caring Customer Service from all employees...Excellent Facilities....Quiet location in Puerto Vallarta

Cons: Nothing

Pros: Staff was friendly and helpful.

Cons: When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.

Pros: The trip desk staff were super friendly and helpful, sorting us things like a whale watching tour as well as a private car to tour places like San Pancho, Sayadita etc. The breakfast buffet was good and the gym well equipped but crowded

Cons: Check out took 20 mins which for an international hotel is a joke. The check out staff were not helpful, suggesting I didn’t give them enough time?! Surely with computers these things should be instantaneous

Pros: The location and amenities were great.

Cons: After having 2 back surgeries, the beds were too firm and uncomfortable for me to sleep. I definitely did not get much rest while sleeping.

Cons: AC WAS NOT WORKING , TOOK 2 NIGHTS BEFORE FIXED AND THE SMELL IN THE ROOM

Pros: The Breakfast Buffet, the pool and bar area were amazing. We didn’t have to leave the hotel for food if we didn’t want to.

Pros: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.

Pros: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!

Pros: wonderful staff!!!! comfortable bed!!!!! delicious seafood!!!!

Pros: The staff was wonderful.

Cons: The pool was under construction. Would not have stayed at this hotel had that been advertised.

Pros: Staff was off the charts fabulous! Kind, knowledgeable, very helpful!

Pros: The pools, location, staff kindness, the suite, etc.

Cons: Suggestions: Breakfast - please do not play stupid english pop christmas songs all the time and do introduce some bread and salty pastry: every piece of pastry had a layer of sugar, it was completely unnatural to us, not to mention very unhealthy. Pool food service - while everyone was very nice, the service is slow, and sometimes they forget the simplest things. Our view was non-existent, but it was still nice.

Pros: I loved my 1 bedroom suite, the location was perfect, the staff exceeded my expectations, all in all just a great week.

Cons: Tiny television - very outdated. Would have liked more channels in English.

Pros: Beautiful grounds, great location, rooms were very nice

Cons: Nothing really

Pros: Outdoor area was nice

Cons: Old building, outdated furniture, dirty bathroom, expensive water(69MXN per bottle).

Pros: The staff and location are great!

Cons: The pool bar has very slow service (overly busy) and the drinks are mostly juice.

Pros: Location is great, continental breakfast and the pool

Cons: Room was very dated, needed painting (thought it was mould) but that couldn’t be right. Toilet broke down and sink wasn’t draining well.

Pros: The staff is exceptional! We checked in early and the we were assigned to was not ready when we went up to it. So we just sat in the lobby to wait for our check in time. The staff noticed us sitting there and quickly assigned us a room already ready.

Cons: If I was a really picky person, I guess I could say something. But they met all my expectations since I reserved this hotel the night before flying down to Mexico.

Pros: Close and handy to the airport. An easy walk to the marina which has many good restaurants, shops and a multitude of pharmacias. The free breakfast was adequate.

Pros: Excellent location within walking of marina, and close to airport. Surprisingly little plane noise. Very quiet

Cons: Missing refrigerator in room

Pros: Location

Cons: No all was good

Pros: Location and cleanliness of hotel.

Pros: Breakfast is served early.

Pros: Great access to airport. Easy walk to the marina and lots of restaurants. Perfect place for a layover or if you’re making connections.

Pros: It was close to the Marina & airport.

Cons: The breakfast was disappointing. No eggs, ba on or sausage.

Pros: The room was clean enough

Cons: The AC is superloud. Felt like i was sleeping inside the hood of a truck

Pros: It was clean and a good location for our needs.

Cons: Breakfast was nothing to shout about. There seems to be a no bathtub and no refridgerator policy in Mexico.

Pros: The stuff was very friendly and attentive. The food and the drinks are good, especially the breakfast is amazing. There is a good selection of almost everything. We had a great time at this hotel and I can definitely recommend it.

Cons: The furnishing is a bit old but everything is in a good constitution.

Pros: Food was exceptional for all- inclusive.

Cons: Resort is run- down, and needs a lot of updating.

Pros: We took advantage of the free kayaks and paddle boards. The guy working there was excellent. The bartenders and waiters were good but a few more waiters would have been perfect. The buffets and menu restaurant food was good for the most part.

Cons: There was no plug in at the computer desk. They broughtr 2 prong extension cord for a 3 prong plug which was useless.

Pros: Staff try to do what they can with what they’ve got. The activities crew and show they put on each night

Cons: It is old and needs a refresh. Quality is ok food is not great

Pros: Unbelievable service by everyone that works their. I’ve been plenty 5 stars in my life and have never had such an experience. This was a great vacation. Thanks to all the staff

Cons: Have to be up by 8 to get a pool or beach chair

Pros: ok

Cons: old fixtures run down saw a rat in hallway

Pros: The customer service

Pros: All meals, evening shows, location.

Cons: Bed could be better.

Pros: The building and grounds are fabulous, Hotel a bit worn but kept immaculate. Food very good and varied. It is a super family resort with emphasis on family. So many activities planned for the kids. Lots of places to sit either at beach, just above the beach, lobby and huge hotel overlook with more stuffed chairs. This is not a romantic getaway or for teens wanting disco, etc. But was great for us. All staff were congenial and helpful. Workout equipment was excellent in gym.

Cons: It needs to be pointed out that the higher end dining room required long pants--no shorts. Therefore, we (2 adults) were denied entry. That was disappointing.

Pros: The location is pretty cool 10 minute walk to Marina shops and restaurants. View from my room was great

Cons: At an all inclusive resort the food is half of what you’re paying for in my opinion. Food here is edible at best there were a few dishes I liked and that was about it and everything tasted old. The room was half cleaned, just all the nooks and crannies and corners were dirty as hell. Sink cracked in multiple places, And I could swear that they did not change the sheets I don’t know, but I do know that the comforter was stained. And after they changed my linens on my bed it felt different than when I first got there, clean, because I stripped the bed myself for room service. Gym onsite here is run down. I did not know you were not allowed to have guests in your room or on the property and limited my stay and enjoyment here bringing people over that I met. I spent some time away from this place because I cannot bring people here. If you’re looking for a family friendly place this might be good as they were tons of little kids, not exactly what I was looking for on my Puerto Vallarta get away. In all this hotel is dated the rooms are dated. I would say half of the staff was rude. The food out by the pool is terrible absolutely terrible. If you want a good location But don’t expect much from the hotel or the food this would probably be good for you. I will not be staying here again for any reason.

Pros: The property in general correct, location is good, it is clean, staff are friendly and helpful but the overall impression is medium. Good thing is that you can access the hotel on the other side, which gives you beach access and a bigger pool!

Cons: I hope this feedback will help to improve overall quality as the place deserves to be a good destination. - checkin at 16-00 and checkout at 10-00 (!!!). 25 USD/hour extra! - reception is extremely slow. Plan some time ahead on checkout. - please remember that breakfast is NOT included. We accidentally took it and didn't pay at the restaurant - it was panic! Guess how many time I had to spend in the reception to settle the bill? - absolutely no sound protection in the room. You can hear your neighbors breathing. Imagine if they do a party (that is what happened btw). - would be good to have 1-2 free teabags in the room :)

Pros: Not a lot of people staying there

Cons: Our room was on the side of the building beside a transformer that buzzed 24/7. The air conditioner drowned some of that sound out but not all. We stayed here about 9 or 10 years ago. We enjoyed it then. There is no money being put in the facility now. One building completely closed with only 3 buildings of rooms being used. No longer has a restaurant. We booked a king studio which had a fridge and microwave and coffee pot but no dishes and did not have a sink. When I went to the front desk to ask if I could have a couple of plates forks and glasses I was told dishes weren’t included. I again requested and got the two plates glasses etc the next day. You can hear every door open and close and chairs scraping across the floor. Furniture run down. Sheets clean but bedspread had stains. I am sure it was clean just didn’t look great. Staff were friendly.

Pros: Very close to the airport (however, far from the center), you can use he facilities of the close-by Regina resort (beach access, restaurants, variety of swimming pools). It’s a great place if you just want to relax in a restore and are not very into exploring the area.

Cons: The facilities were a little bit ran down and not well maintained, very far from the center and thus without a car it is rather hard to explore the city and the area around.

Cons: Stollen jewelry and money, rundown,hot water takes 20 minutes to heat up,rude staff after being stollen from

Pros: Close to the ocean.

Cons: Nothing like the pictures provided at Booking.com site. The beds were very firm(same as sleeping on the floor). No elevator. Only a fridge and coffee maker.