Book Payless hire cars in Savannah

Reviews for Payless in Savannah

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17

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9

Okay

5

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25

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7.6

Cons:Payless does not have any employees working at the Savannah airport location. You have to go to Budget/Avis. Then they walk you all the way back to the Payless counter where they have to manually fill out paperwork because computers do not come up properly and the printer is broken. The employee that helped me was fantastic. Had she not been this extra time spent and nonsense would have been a terrible experience. There is no one to check cars back in for Avis/Budget or Payless. For Avis and Budget you can fill out mileage and put it in the box but for Payless you have to go back to Avis and budget wait in line and give them the key and paperwork. They should just add a Payless box. Had that line been longer I could have easily waited 20-30 min just to hand that to someone. The process is not well thought out.Reviewed 14 Jul 2020

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4.0

Pros:The Payless counter in Savannah is closed. A sign directed me to the Budget Rental Car counter which had a long line and only 2 agents. There were people standing around for hours waiting for a car to become available. We got lucky and didn't have to wait once we finally checked in, but the car we got was not cleaned. At that point, we had been in line for an hour, so we went ahead and took the dirty car. It smelled like sour milk, but at least it was the size we reserved and otherwise was issue-free.Cons:More rental cars are definitely needed in Savannah!!Reviewed 19 Mar 2021

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2.0

Pros:NothingCons:Reserved the car days ahead of time. When i showed up the man at the desk said bluntly "We dont have any economy cars in our fleet." I responded that i had made a reservation. "He repeated bluntly "we dont have any economy cars in our fleet, we overbooked." So I asked if he could give me a different car at the same rate and he responded very rudely "I'm not giving you anything." Guy was just plain rude and has no business working in the service industry in any form. So i went to the next rental booth over and was greeted with a smile and helped on my way. Good job overbooking. What exactly is a reservation for anyway Payless? Negative starsReviewed 28 Apr 2016

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7.2

The Ford FocusPros:The car itself was a great little car. I would even consider shopping for one when my current lease is up.Cons:I had to wait about an hour for them to get me a car that I had reserved. I understand the weekend was crowded with golf tournaments in Hilton Head, but if you reserve a car, it should be there for you. I did not like the fact that the previous renters had smoked in the car and my wife got a headache as a result. And being charged for a full tank of gas when the tank had 1/3 of a tank left was not agreeable. Next time, I will fill the tank and be done with the extra fees the industry tacks on to a bill in an effort to make FREE money.Reviewed 18 Apr 2016

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2.0

They claimed to not have my reservationPros:I still got a carCons:I arrived at the counter during my reservation time and was told I didn't have a reservation. The attendant told me this was because I had used a third party vendor instead of the corporate website. The staff than told me it would be more than double the cost of my reservation for the same and rental length. I left the counter and called the number from my reservation. Provided my name and confirmation number. Everything was according to my reservation. The attendant assured me there was nothing to be done. I paid the day of price and am waiting for a response from Payless corporate.Reviewed 7 Jan 2019

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2.0

Beware - reservations automatically cancel after 3Cons:Arrived an hour late at Payless Savanna airport counter for pick up. Agent claimed reservation automatically cancelled 30 minutes after scheduled pick up. Told me to look at the clock which now showed 1:03 for a scheduled noon pick up. Agent would not make any effort to accommodate our late arrival. Only available car in inventory would cost twice the rate of the car we reserved. We rented from Thrifty.Reviewed 16 Nov 2016

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10.0

Great!Pros:So easy and quick to rent and a great value! Will be backReviewed 4 Jan 2017

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10.0

Pros:On airport, agent was helpful and quickReviewed 7 May 2017

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8.0

Easy and convenientPros:I liked that they have an airport location so I didn't have to shuttle to my car. The clerk at the desk was nice and efficient.Cons:There was no checkout process to pick up the car. We noticed some dents and scratches, but didn't know who to report them to and had to track someone down.Reviewed 25 Aug 2016

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7.2

Process was OKPros:I like that the cars are on-site in Savannah. No need to take a shuttle which always adds so much time.Cons:I hate all the up-selling at the counter.Reviewed 26 Jul 2016

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4.0

the man who checked me inPros:He was polite, efficient and kind.Cons:Car seats were stained and the car smelled. I bought Febreze to try to help it but it was ingrained.Reviewed 14 Aug 2018

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10.0

Pros:Fair price. Great car. Wonderful staff in Savannah!!Reviewed 14 Feb 2017

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• What is the most popular car hire from Payless in Savannah?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Payless in Savannah.

• How many car hire locations does Payless have in Savannah?

  Payless has 1 car hire location in Savannah. Take a look at our Payless hire location map to find the best car hires near you.

• Does Payless have a car hire location at the airport: Savannah/Hilton Head airport (SAV)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Savannah/Hilton Head airport (SAV)?

  Yes