Pros: Staff was nice, but stressed. Printer was broken, computers not working, not enough inventory. 45 minute wait for a car.
Cons: Get more staff. Fix the printer. Get more inventory.
Cons: Everything about the rental was a mess. Extremely disappointed with customer service and the car.
Pros: Drop off was quick and easy! Pick up was a little confusing.
Cons: The line at the airport to pick up the car was pretty long and then we wound up havi.ng to walk a quarter mile with our luggage
Pros: After hours drop off was simple
Cons: I could have had a rental vehicle that didn't reek of marijuana. I waited in line for 50 minutes to get the vehicle in Savannah. Poor customer service at the pickup in Savannah.
Pros: After repeated attempts to rent a vehicle that already a reservation, staff was nice enough to give us a vehicle.
Cons: Don’t reserve more cars then you have available. There too many people that had to get stranded at the airport due to making a reservation and Enterprise not having enough vehicles.
Cons: No cars available after booking me for the vehicle.
Cons: the rate I was charged was different than contract. $75 was on contract, I paid 122
Also, when I got to counter for pickup, they did not have car (grand Caravan ) that was supposed to be there and they acted like that was normal occurrence. fortunately, one came in but the process took about 30 minutes not 5-10 like it should have. I did not feel I could count t on getting what was I was supposed to get.Dropoff was no problem
Cons: All around the best rental experience ever!
Pros: I was arriving by boat and when I arrived, I found the office had closed because it was Saturday and the office closed at noon. I was disappointed.
Pros: The staff is always friendly and helpful. They call me by name when I come in. They make feel like part of the family.
Cons: I can’t think of anything they could have done better.
Pros: New employee was very helpful when checking out car. He found small damages to the car which he reported before we took car out of lot.
Cons: Price was very high for the car used
Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Enterprise in Savannah.
Enterprise has 7 car hire locations in Savannah. Take a look at our Enterprise hire location map to find the best car hires near you.