Book Payless hire cars in Puerto Vallarta

Driver's age: 26-65
Fri 1/3
Fri 8/3
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Payless car hire prices in Puerto Vallarta

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Puerto Vallarta

Overall rating2.5 PoorBased on 8 reviews
Cleanliness
3.9
Comfort
3.9
Overall
2.4
Pick-up/Drop-off
2.2
Value for money
2.4

Recent reviews

Traveller rating
0
0
0
0
0
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5
2.0
The car was OK but it was not a Tiguan and it was a bit older than expected I waited for 40 minutes just for them to find my reservation.Reviewed 7 Dec 2023
review fromkayak
4.8
Pros:The staff at pickup was good and the vehicle overall was satisfactory.Cons:We were charged to replace a flat tire and were charged for an upgrade even though we didn't ask for one and got the vehicle type that we requested.Reviewed 26 Oct 2019
review fromkayak
2.0
Cons:employees there try to rip you off any way they can via trying to upsell you insurance and other vehicles. they also take forever to check in, at least an hour. I would never reccomend this place to anyone!!Reviewed 13 Sep 2019
review fromkayak
5.6
Unforeseen fees more than doubled the costPros:Ease of booking via priceline and the seemingly good priceCons:Once at PVR, the taxes, fees, and "required" insurance coverage nearly tripled the cost of the car rental. Plus, we had to wait 1 hour for the shuttle to Enterprise, after being told that a car wasn't available via Budget (the rental company confirmed by Payless).Reviewed 9 Apr 2018
review fromkayak
2.0
Worst Rental Car Experience To DatePros:If you want to pay more.....Payless!Cons:Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.Reviewed 28 Nov 2017
review fromkayak
2.0
Fees not disclosed at time of bookingCons:We made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.Reviewed 27 Apr 2017
review fromkayak
2.0
Process was a total scam the amount required for tCons:You get offered a very low rate for the car. But, upon arrival you are forced to buy required minimum insurance, which was quoted at oaver $300. They even lowered it to "negotiate". I've rented cars in Mexico before and I'm well aware 3PL insurance is required in Mexico and your insurance and your credit card insurance does not cover this. It normally ranges $10-15 a day MAX. So for a 7 day rental a $300 charge for this insurance was a total scam and makes it feel very timeshare like game playing. When I rent a car, show the price of the car to me and don't hike the cost of ancillary insurance to make up for the low cost of the actual car rental. It is a very shady way of operating a business and I walked out of the rental place, took a taxi and called it a day.Reviewed 21 Mar 2017
review fromkayak
10.0
Excellent servicePros:We couldn't remember where to drop off the car when we were leaving Puerto Vallarta, but we knew the office was off site from the airport. We were late for our flight, so we drove to the airport, and the agent at the airport took the car from us and drove it to the office with a very helpful attitude.Reviewed 8 Feb 2017
review fromkayak
8.4
Beware of the "mandatory" incs...Pros:The helpful friendly staff. The car was like new, and performed flawlessly.Cons:The Mexican office added around $600 for Mexican liability incs!! This is currently in dispute through Payless so I have good expectations that we can recover this unnecessary "mandatory" unexpected expense..Reviewed 26 Jan 2017
review fromkayak
2.0
Cons:the car was advertised at $1 a day but they insisted on this liability insurance that I already have with my own insurance and through amex so the car actually cost $46.00 a day not happy at all !!!Reviewed 24 Jan 2017
review fromkayak
4.0
Pros:Battery died rented for a certain price. Asked for an extention and gave us a triple raise on price. Very dissappointed.Cons:should keep the same price deal as you rented and when asked for an extention, keep the same price as promised.Reviewed 16 Jan 2017
review fromkayak
8.0
Off Airport Car RentalPros:Customer ServiceCons:Hidden fees. They should be more direct.Reviewed 11 Dec 2016
review fromkayak

Where can I find Payless hire cars in Puerto Vallarta?

Address

Calle Av. Francisco Medina Asc

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+52 322 221 0263

Address

Francisco Medina Ascencio 141

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+52 33 3688 6609

Good to know

Most popular location

Calle Av. Francisco Medina Asc

Most popular car type

Compact

Top tips for hiring a car from Payless in Puerto Vallarta

  • Compact car hire from Payless in Puerto Vallarta are around 85% cheaper than other car types, on average.

FAQs about hiring a car from Payless in Puerto Vallarta

  • What is the most popular car hire from Payless in Puerto Vallarta?

    Compact (Chevrolet Aveo Sedan or similar) is the most frequently booked car hire type from Payless in Puerto Vallarta.

  • How many car hire locations does Payless have in Puerto Vallarta?

    Payless has 2 hire locations in Puerto Vallarta. Take a look at our Payless hire location map to find the best car hire near you.

  • Does Payless have a car hire location at the airport: Ordaz airport (PVR)?

    Yes

  • Does Payless offer shuttle or airport pick-up services from Ordaz airport (PVR)?

    Yes