Book Payless hire cars in Puerto Vallarta

Puerto Vallarta, JA, Mexico
25 Sep — 2 Oct
Puerto Vallarta, JA, Mexico
Sat 25/9
Noon
Sat 2/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Puerto Vallarta

Overall rating4.3 OkayBased on 20 reviews
Cleanliness
5.0
Comfort
4.8
Overall
4.1
Pick-up/Drop-off
4.2
Value for money
4.0

Recent reviews

Traveller rating
0
0
1
2
0
Find reviews that mention:
2.0
Process was a total scam the amount required for tCons:You get offered a very low rate for the car. But, upon arrival you are forced to buy required minimum insurance, which was quoted at oaver $300. They even lowered it to "negotiate". I've rented cars in Mexico before and I'm well aware 3PL insurance is required in Mexico and your insurance and your credit card insurance does not cover this. It normally ranges $10-15 a day MAX. So for a 7 day rental a $300 charge for this insurance was a total scam and makes it feel very timeshare like game playing. When I rent a car, show the price of the car to me and don't hike the cost of ancillary insurance to make up for the low cost of the actual car rental. It is a very shady way of operating a business and I walked out of the rental place, took a taxi and called it a day.Reviewed 21 Mar 2017
review fromkayak
2.0
Fees not disclosed at time of bookingCons:We made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.Reviewed 27 Apr 2017
review fromkayak
2.0
Worst Rental Car Experience To DatePros:If you want to pay more.....Payless!Cons:Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.Reviewed 28 Nov 2017
review fromkayak
8.4
Beware of the "mandatory" incs...Pros:The helpful friendly staff. The car was like new, and performed flawlessly.Cons:The Mexican office added around $600 for Mexican liability incs!! This is currently in dispute through Payless so I have good expectations that we can recover this unnecessary "mandatory" unexpected expense..Reviewed 26 Jan 2017
review fromkayak
10.0
Good for a car in MexicoPros:EasyCons:Mexico's Insurance rip offReviewed 8 Feb 2017
review fromkayak
10.0
Excellent servicePros:We couldn't remember where to drop off the car when we were leaving Puerto Vallarta, but we knew the office was off site from the airport. We were late for our flight, so we drove to the airport, and the agent at the airport took the car from us and drove it to the office with a very helpful attitude.Reviewed 8 Feb 2017
review fromkayak
2.0
$35. Mandatory insurancePros:Nothing, I refusedon't to pay $50. For a car advertisedealers at $16.Reviewed 26 Dec 2015
review fromkayak
2.0
HorribleCons:there was no car for me.Reviewed 5 Jan 2016
review fromkayak
10.0
Great agentPros:Reyna Cervantes is an excellent agent I rent a number of cars and most agents just when you out ask questions it is like a bother. Of this is general and there are a lot of good ones Reyna was outstanding. She worked to get me the best rate. I did not expect to walk off with a $3 a day rental but this is Mexico and their rules are different. In any event she got me a fair rate during the high season. She was able to answer my questions and she know her company and the policies an how to explain them. She is worth recognizing.Cons:In Mexico you better be careful in checking out the car as normal wear can be different from what you are used to. Mexico insurance can be much more then the rental.Reviewed 5 Mar 2016
review fromkayak
2.0
Terrible experiencePros:Nothing, they are awful!Cons:They do not honor the price given. They ask that you pay $100 more a day on top of what they quoted you. They were rude and very unpleasant. I ended up going somewhere else. I do not recommend this place. I think Kayak should stop working with them. This was very disappointing. It makes me question booking anything else with Kayak.Reviewed 5 Jan 2016
review fromkayak
4.0
Pros:Battery died rented for a certain price. Asked for an extention and gave us a triple raise on price. Very dissappointed.Cons:should keep the same price deal as you rented and when asked for an extention, keep the same price as promised.Reviewed 16 Jan 2017
review fromkayak
2.0
Cons:the car was advertised at $1 a day but they insisted on this liability insurance that I already have with my own insurance and through amex so the car actually cost $46.00 a day not happy at all !!!Reviewed 24 Jan 2017
review fromkayak

Where can I find Payless hire cars in Puerto Vallarta?

Calle Av. Francisco Medina Asc, Payless car hires

Address

Calle Av. Francisco Medina Asc

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 322 221 0263

Address

Francisco Medina Ascencio 141

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 33 3688 6609

Good to know

Most popular location

Francisco Medina Ascencio 141

Most popular car type

Economy

Top tips for hiring a car from Payless in Puerto Vallarta

  • Economy car hires from Payless in Puerto Vallarta are around 55% cheaper than other car types, on average

FAQs about hiring a car from Payless in Puerto Vallarta

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Payless in Puerto Vallarta.

  • Payless has 2 car hire locations in Puerto Vallarta. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes