Car rental at Puerto Vallarta Ordaz Airport

Driver's age: 26-65
Fri 8/3
Fri 15/3

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Cheap car rentals at Puerto Vallarta Ordaz airport

Economy$325/day
Compact$325/day
Intermediate$340/day
Standard$326/day
Full-size$328/day
People mover$517/day
Premium$398/day
Intermediate SUV$328/day
Compact SUV$352/day
Best prices found by KAYAK users in the past 48 hours.

Top tips for hiring a car at Puerto Vallarta Ordaz airport

  • While you might consider other forms of ground transportation to the city center, renting a Puerto Vallarta Ordaz Airport (PVR) car provides an easy, private, and comfortable means of getting around Puerto Vallarta. Taxis and buses come at significantly cheaper rates, but none gives you the liberty and smooth ride to various POIs like a rental car. Besides, a car rental at Puerto Vallarta Ordaz Airport lets you select your preferred car based on your travel needs.
  • Although Puerto Vallarta is a big coastal city with an extensive road network, driving in the city is relatively easy and safe. The traffic laws in Mexico require drivers to steer on the far right side of the road, with the left lane designated for passing/overtaking. Additionally, you must be on the right-hand-side lane to make a left turn, which can take some time to get used to.
  • Unless you plan to make long trips (more than 300 miles), you won’t need an international driving permit as the Mexican traffic laws recognize a U.S. driver’s license. To drive safely, you need to understand speed limits in the city. Unless indicated otherwise, the speed limit of major highways is 110 km/h (68 mph), which drops to 100 km/h (62 mph) when leaving or entering the city, 70 km/h (43 mph) in built-up areas, 80 km/h (50mph) on avenues, 60 km/h (37 mph) on streets, and 10 km/h in residential areas and parking lots. That said, you need to drive under different speed limits when approaching certain zones. For example, where the speed limit is set at 50 km/h (30 mph) on highways, you are not supposed to exceed 40 km/h (25 mph) when approaching school zones.
  • Wondering whether you should refuel your tank when returning the car? Your car rental will always offer you the option for a prepay refill, or you can choose not to refill it. The former allows you to cater to full-tank charges during pickup, which alleviates additional fuel costs and will enable you to drive around over an extended period. If you choose not to refill the tank to the same level you found it, your car rental at Puerto Vallarta Ordaz Airport will charge you for the used fuel.
  • Book your car hire at Puerto Vallarta Ordaz airport at least 9 weeks before your trip in order to get a below-average price

FAQs about renting a car at Puerto Vallarta Ordaz airport

  • Where are car rental operators located at Puerto Vallarta Ordaz Airport?

    When you get to the Arrivals Terminal Hall, head to the car rental counters following the "Baggage Claim" signs. Once you’re there, you’ll see the vehicle rental counters next to the baggage carousels. The car rental facility lies at Carretera Vallarta-Tepic KM 75 and houses various counters by renowned rental companies. Other rental operators are located near the airport, and you’ll need to board your specific agency’s courtesy shuttles to access the off-airport rental operators.

  • Can I cover my Puerto Vallarta Ordaz Airport car rental liability using my credit card insurance?

    The issue of whether or not you can use your credit card insurance for your car rental at Puerto Vallarta Ordaz Airport varies from one operator to another. Generally, most types of U.S. credit card insurance are accepted in Mexico, but if your rental company insists on mandatory car insurance, their request supersedes your credit card policy. Many onsite rental companies sell renters their own auto insurance, which is typically pocket-friendly and can save you money, considering the premium rental charges at flight hubs.

  • What are the best places to park a rental car in Puerto Vallarta?

    Getting parking space in Puerto Vallarta can be challenging because there’s limited parking space with high demand, especially after the rush hour begins. Therefore, we recommend that you find a parking garage in the outskirts of the downtown area. Alternatively, you can leverage the parking lots at various shopping malls and commercial centers. For instance, large shopping malls have designated locations within the town with free parking spaces. To access other parking lots, head to Costco, off Av Fluvial Vallarta, or the Soriana parking lot situated close to the Marina Terminal.

  • What is the cheapest car rental company at Puerto Vallarta Ordaz airport?

    In the past 72 hours, the cheapest rental cars were found at MEXRENTACAR ($20/day), keddy by Europcar ($40/day) and Avis ($92/day).

  • Which car rental companies will pick you up at Puerto Vallarta Ordaz airport?

    Car rental companies that offer shuttle or pick-up services from Puerto Vallarta Ordaz airport to off-airport locations include Ace, Advantage, Alamo, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, Europcar, and Firefly.

Puerto Vallarta Ordaz Airport car rental reviews and directory

Alamo

5.0

Best rated

Cleanliness

5.5

Comfort

5.3

Pick-up/Drop-off

5.5

Value for money

4.5

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Intl And National Arrivals

+52 322 221 3030

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
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Reviews

2.0 Poor

May 2021

KAYAK

Cons:

Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.

10.0 Wonderful

May 2021

KAYAK

Pros:

Staff was friendly and efficient.

Cons:

I thought the car pickup was located at the airport but it was a short distance away.

2.0 Poor

Apr 2021

KAYAK

Pros:

Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haed

Cons:

We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t care

2.0 Poor

Mar 2021

KAYAK

Pros:

Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANY

Cons:

Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.

2.0 Poor

Jan 2021

KAYAK

Pros:

I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!

Cons:

Less fine print and more upfront honesty.

2.0 Poor

Dec 2020

KAYAK

Cons:

Cancelled since they insisted I pay for insurance at $20/day

1 out of 13

Ace

3.6

Cleanliness

3.8

Comfort

3.8

Pick-up/Drop-off

3.4

Value for money

3.7

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Carretera a Tepic Km 7.5

+52 33 4170 8243

Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30
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Reviews

4.0 Mediocre

Feb 2021

KAYAK

Pros:

The car was comfortable

Cons:

The rental was $15 and when I arrived they charged me $65 for insurance. That was a surprise and not explained to me.

2.0 Poor

Feb 2021

KAYAK

Cons:

The car dealer try to rip me off and wanted $800 US as a deposit until we returned the car! I told you he was out of his mind.

6.4 Okay

Dec 2019

KAYAK

Cons:

They ‘find’ tiny imperfections on the car at time of return, things that would be considered regular wear and tear in the US

2.0 Poor

Dec 2019

KAYAK

Pros:

Nothing. Impossible to deal with

Cons:

Everything. Do not rent from ACE

2.0 Poor

Jan 2019

KAYAK

Pros:

Nothing

Cons:

We did not get the rental because they gave it away without notice.

2.0 Poor

Apr 2018

KAYAK

Cons:

We called Ace in Mexico to confirm the options for liability insurance, and were quoted a certain price and told that it was optional. When we arrived, the price was double and were told it was not an option. So just factor this in to your costs!

1 out of 10

Sixt

9.2

Wonderful

4 reviews

Cleanliness

9.2

Comfort

9.6

Pick-up/Drop-off

8.4

Value for money

9.2

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Blvd Fr. Medina Ascencio 7930

+52 322 209 0685

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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Reviews

6.0 Okay

Jul 2022

KAYAK
Nice representatives. Clean and cool office. No pick up service at the airport. We waited for an hour not knowing this. 🥵

10.0 Wonderful

Jan 2022

KAYAK
Simple, fast and available!

1 out of 1

Routes Car & Truck Rentals

7.3

Cleanliness

6.6

Comfort

7.0

Pick-up/Drop-off

7.3

Value for money

6.3

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Blvrd Francisco Medina Ascencio 3987

Opening times not available

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Reviews

10.0 Wonderful

Apr 2021

KAYAK

Pros:

Location, friendly staff

Cons:

Not much, it was pretty good!

10.0 Wonderful

Apr 2021

KAYAK

Pros:

Yes

2.0 Poor

Apr 2021

KAYAK

Pros:

I like nothing, it was the worst experience ever. I DO NOT RECOMMEND ROUTES CAR RENTAL AT ALL. I want my money back

Cons:

Everything

10.0 Wonderful

Mar 2021

KAYAK

Pros:

The staff was very friendly

2.0 Poor

Dec 2021

KAYAK
This company is a time share front. Extraordinary "mandatory Insurance" cost. Felt like extortion. Then they offer the refund if you attend a time share presentation for Vidanta Resorts. Value of rebate seems to be the value of the insurance. SHAME on KAYAK for representing this company. You will be finding more detail coming soon on a facebook and trip advisor post naming all involved. MEXC car rental is absolutely dishonest and your stuck at the counter in a foreign country when you discover this.

10.0 Wonderful

Jun 2021

KAYAK

Pros:

Everything was good!

Cons:

We found that we didn’t need the car as much as we thought we would. Plenty of taxis and where we stayed everything was within walking distance.

1 out of 2

Avis

6.0

Cleanliness

6.1

Comfort

6.0

Pick-up/Drop-off

5.6

Value for money

5.8

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Apo Intl Gustavo Diaz Ordaz

+52 322 221 0783

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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2.0 Poor

Feb 2024

KAYAK
The car battery died. Car was not very clean. Windshield washer was empty.

2.0 Poor

Nov 2023

KAYAK
I was disappointed to find out that I had to pay more for insurance than the daily rate. Daily rate $30, insurance $70 per day ???

10.0 Wonderful

Jul 2023

KAYAK
The gentleman checking me in was awesome! He helped me tremendously to finish up the process of renting our car. He turned what could have been a mishap on my part into a great experience renting a car. I would return.

4.0 Mediocre

Jul 2023

KAYAK
This was Avis at puerto Vallarta airport. Regular size car. The line was extremely slow and staff moved very slowly. Took an hour to get the car with only 1 person ahead of me. Price was ok but I declined insurance since my credit card and auto insurance policy cover the car. They insisted on putting a $4200 hold on my credit card in case there was any damage- even a scratch. Crazy. Won’t rent there again.

4.0 Mediocre

Jun 2023

KAYAK
Service was slow at pick up and drop off. Car was not clean.

4.0 Mediocre

May 2023

KAYAK
The staff were pretty rude and behaved as though we were inconveniencing them when I asked for a receipt. Car was pretty worn but it got us around just fine. The reason for the review was really just about the staff specifically at check out

1 out of 6

Firefly

5.3

Cleanliness

4.6

Comfort

4.6

Pick-up/Drop-off

4.6

Value for money

4.0

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Paseo De Las Rosas 27

0180 0709 5010

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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10.0 Wonderful

Oct 2022

KAYAK
At drop off in Nuevo Laredo, those two guys came back to receive car AFTER THE OFFICE WAS CLOSED. AWESOME !!!

2.0 Poor

Jan 2021

KAYAK

Pros:

Nothing

Cons:

Unfelt like it was a total rip off. Our rental was supposed to be 56.00 for the week but then the insurance would be 555.00 for one week! Ridiculous completely bogus! We walked out without our rental.

4.0 Mediocre

Jan 2021

KAYAK

Pros:

This question doesn't apply.

Cons:

We didn't accept the offer. The initial price of the rental was $175 but at the pick up point tha=ey asked for $500. It was unacceptable...

4.8 Mediocre

Dec 2018

KAYAK

Pros:

I’ve rented in Mexico for years. Worst exp yet. Make sure you use gecko instead. Upfront n clear about cost n Insurance. Went for 350 for the whole rental to 1000.

Cons:

Poor service n bait n switch. They were going to lot abold on my card of the whole value of the vehicle if I used the insurance of my credit card....22k usd.

1 out of 2

Economy Rent a Car

4.9

Mediocre

10 reviews

Cleanliness

4.7

Comfort

4.7

Pick-up/Drop-off

4.9

Value for money

4.7

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Francisco M. Asencio 3987-10

+52 322 221 2413

Opening times not available

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Reviews

2.0 Poor

Apr 2021

KAYAK

Pros:

This car rental company is a scam. Their website is a bait and switch. We walked out of their offices and rented from a different company. Just waiting to check my CC for the damages. DO NOT USE THIS COMPANY!

Cons:

They could have been straight forward from the web site through the pick up.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing. Staff lied and was dishonest as well as punks when I checked out. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.

Cons:

Do not steal and take advantage of travelers that are visiting to experience the beauty of your country. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.

2.0 Poor

Jul 2019

KAYAK

Pros:

The goodwill of the service personal at the pick up site, they did their best in spite of the poor infrastructure and maintenance of the cars.

Cons:

1) Bettter cars: cars without broken windshields; cars with good maintenance. The air-conditioner had a terrible smell. On day five, the cooling system stopped working along with the AC; other alarms went off. The substituted car missed the fuel-cap. 2) Get the customer the car we paid for.

3.2 Poor

Nov 2018

KAYAK

Cons:

Wasn’t the car I wanted, attendent wasn’t there when I go there or took it back (sign on the door), charged $20 mandatory insurance (which covered hardly anything) daily which was twice as much as the rental, never again

4.0 Mediocre

Jan 2017

KAYAK

Pros:

Liability only insurance was $28 per day. There is no sign at the airport directing you to this company. One staff member in the office to process the paperwork for cars going out and coming back. Between trying to find the company 30 minutes and the one staff in the office it seemed to take an hour and half to rent the car. To top it off I have never paid so much for liability insurance only. The girl said the rate was higher because of the holiday season. Usually I am out the door with ins and car for $250. This was $375 for 6 days in a Jetta. Seemed like a scam.

1.9 Poor

Oct 2021

KAYAK
Didn’t have the ready as requested and wanted us to take a different size vehicle and charge us more.

1 out of 3

Hertz

4.1

Mediocre

6 reviews

Cleanliness

4.4

Comfort

4.8

Pick-up/Drop-off

4.0

Value for money

4.0

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Fco Medina Ascencio #3987

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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2.0 Poor

Jan 2022

KAYAK
By far the worst rental car experience of my life. We were charged much more the the rate advertised on Hotwire and the “insurance” charge made my total 3x more than what I found online. $360 USD for a 2 day rental, MORE than I paid for an entire week rental with a different agency in the area the week before. On top of that, the agents tried to charge us an extra $1000 pesos to clean out a little dog hair that was in the car for “extra work” they would need to do. The manager tried to negotiate with us when we argued, and lowered it to $500 pesos, as if it was some kind of deal that we had to negotiate. There was nothing about dog hair in the contract, and when we pointed that out, the agent pointed to a different section about smoking in the car, claiming that it also applied to dog hair. Anyway, we didn’t want to pay this absurd fee so We took the car and cleaned it with OUR HANDS and it took 10 minutes. We read terrible reviews online but decided to risk it since it was only a 2 day rental. It was way overpriced, a horrible experience, and honestly the whole company seems like a giant scam. Knowing the reviews, we were cautious on everything: we brought the far back a day early, full tank of gas, got the 100% insurance coverage, and they still tried to rip off a client like us. Hertz should be ashamed to be associated with this company, and they should also be investigated for fraud, based on our experience and others I’ve read. I will never be renting from Hertz again and I will be sharing this review with everyone I know.

2.0 Poor

Jan 2020

KAYAK

Cons:

They didn’t have any cars available when I arrived. I had to go to another car rental place to get a car.

6.8 Okay

Sep 2019

KAYAK

Pros:

The drop of was easy

5.6 Fair

May 2017

KAYAK

Pros:

Price was great

Cons:

The pick up and drop off process was like going back to the early 1990s. Definitely could be much more streamlined. Also, our car was not clean when we got it (sweat stain on the passenger seat). We watched a couple guys wipe it down and spray some cleaner in the car right before we took delivery of the vehicle for the rental.

2.0 Poor

May 2023

KAYAK
Terrible experience. They did not have the car we had booked for our reservation. I had originally booked a standard SUV for 300 American dollars. They only had a Jeep and a compact car, we definitely would had not fit our 4 ppl and all our luggage in the compact car. Asked for the price of the Jeep and they were trying to charge us 1700 American dollars. I know it’s never the price they actually quote you for but come on now, that’s more that 5 times what we were quoted for the SUV. What a joke! Did not give them our business and definitely never will when we go back.

1 out of 2

Fox

4.0

Mediocre

4 reviews

Cleanliness

4.5

Comfort

4.5

Pick-up/Drop-off

2.5

Value for money

4.0

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Aeropuerto Internacional De Puerto Vallarta

0180 0225 4369

Opening times not available

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2.0 Poor

Feb 2024

KAYAK
The car was not in the best condition, engine light on and multiple areas with damage. No handles on the boot and filling cap release. Took almost an hour to get the car once I got to the rental shop. Was charged additional insurance even though I have worldwide cover and then an extortionate warranty of 1333 dollars which because I was using a debit card I had to pay an additional non refindable 66 dollars. 2 bars of fuel on the gauge. A rental that started at 57dollars ended up costing over 200. The hidden fees are a joke and I will not be in a hurry to rent a car from this company ever again

8.0 Very Good

Feb 2024

KAYAK
The car was good and check in was nice. But finding the place saw super confusing to find. Google was useless and traffic is horrible around the airport. It took me 45 minuets to find the place and also 45 minuets to find the return for the car. I did almost miss my flight.

2.0 Poor

Jan 2024

KAYAK
We went there from the airport and found out that they were adding $70. A day to our car rental. So we canceled and took Uber everywhere instead and it was so much cheaper!

4.0 Mediocre

Jul 2023

KAYAK
Staffs took forever to rent a car and they assign us one car and showed us another car. And overall I would ask management to train well there staffs

1 out of 2

Thrifty

3.6

Cleanliness

4.0

Comfort

4.4

Pick-up/Drop-off

3.6

Value for money

3.6

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Carr Tepic Km 7.5

+52 800 021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
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2.0 Poor

Jan 2024

KAYAK
No car available even though I had a reservation for 2 months.

2.0 Poor

May 2021

KAYAK

Pros:

They did not have a car for me. I had to walk to another place to find a car. Terrible to book a car and not have one for them.

Cons:

If they would have reserved my car.

2.0 Poor

Jan 2017

KAYAK

Pros:

I did not rent a car it was so costly for insurance

6.0 Okay

Jan 2017

KAYAK

Pros:

Nice staff, I ended up with a good car.

Cons:

The final price was significantly higher than advertised. Did not have the car when I showed up. No guarantee that they will have the car even if you pre-pay, our trip was during the high season (last week of December).

2.0 Poor

Dec 2016

KAYAK

Pros:

Not much

Cons:

Poor and slow pickup and transfer. The office is a mess in a hard to get to location Staff is rude and nasty. When I booked no one informed me of mandetory insurance that is 50% of the rental fee. Nice surprise that both the booking agent price line and thrifty left out or was hidden

2.0 Poor

Jan 2022

KAYAK
When I got to Puerto Vallarta they didn't have my car. The girld in the airport booth. Didn't try to help me she didn't care. I got stuck in puerto vallarta for one day . I had to pay a hotel for the night. I end un talking the bus to my destination. Very bad service from the girl at the booth. I will never used Kayak or thrifty.

1 out of 3

Europcar

3.4

Cleanliness

4.4

Comfort

4.1

Pick-up/Drop-off

3.8

Value for money

3.6

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Carretera Vallarta-tepic Km 7.5

+52 322 209 0921

Opening times not available

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Reviews

6.0 Okay

Nov 2023

KAYAK
New car great - would not clean the new stickers off the windshield! Medioyservice - would not use again

2.0 Poor

Mar 2021

KAYAK

Cons:

I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.

8.8 Very Good

Mar 2020

KAYAK

Pros:

Staff was very friendly and helpful.

2.0 Poor

Mar 2020

KAYAK

Pros:

They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.

Cons:

Everything could have been better

4.4 Mediocre

May 2019

KAYAK

Cons:

The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.

8.0 Very Good

May 2019

KAYAK

Pros:

Onsite staff very friendly.

Cons:

Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.

1 out of 7

Budget

3.1

Cleanliness

2.7

Comfort

3.1

Pick-up/Drop-off

3.5

Value for money

3.1

One location in Puerto Vallarta Ordaz Airport

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Locations in Puerto Vallarta Ordaz Airport

Km 7.5 Carretera Tepic

+52 322 221 1210

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
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7.6 Good

Apr 2017

KAYAK

Pros:

The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.

Cons:

The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.

3.2 Poor

Mar 2017

KAYAK

Cons:

Didn't have the right car and then had to pay for the upgrade because the right car wasn't there

2.0 Poor

Jan 2017

KAYAK

Pros:

When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.

2.0 Poor

Jan 2017

KAYAK

Pros:

Car was clean

Cons:

1. High-Pressure tactics about taking insurance... You are not obligated to take their insurance (Visa Cards often cover you), and they charge you 90% of the cost of the rental in INSURANCE - my car cost $200/day !!!!! It was just a VW Jetta.... 2. They refuse to rent you the car, unless you take the minimum insurance 3. They hold your CC hostage for many thousands of dollars, unless you take their insurance. 4. Rent from: Gecko or SIXT - honest and good people who INCLUDE the cost of the insurance in the price per day!!!

2.0 Poor

Jan 2017

KAYAK

Pros:

The car was clean

Cons:

I was upset of the fact the rates went up from what I had reserved online to what I ended up paying. Horrible customer service in pick up. Will never use them again!

4.4 Mediocre

Jan 2017

KAYAK

Pros:

The car itself was just fine.

Cons:

The actual pickup location added about 100% in extra taxes and fees from what was both advertised and reserved. It literally doubled the cost of the car. Very, very misleading.

1 out of 3

Dollar

3.0

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

3.0

Value for money

2.0

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carr Tepic Km 7.5

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

2.0 Poor

Jan 2024

KAYAK
This was a Hertz/Dollar combo place so keep that in mind but that is how it goes at the PVR airport. I was coerced very strongly to buy additional insurance even though I already had adequate coverage for what is required. The rental price shown at the counter was higher than booking by $30 or so and attempts to demonstrate were summarily ignored.

4.0 Mediocre

Jan 2024

KAYAK
Car was fine. I asked for third party liability only and only noticed later that they had added another insurance for $280 pesos a day for theft which I did not request.

3.6 Poor

Feb 2019

KAYAK

Pros:

Our van was not ready for the day requested, so the staff lent us their shuttle van so we were not stranded, or incite extra costs for taxis. This was appreciated, particularly given the price deception.

Cons:

The price advertised was dramatically less than what was actuality. While this was a red flag, it remains categorically price deceptive. Beyond this, we were expected to participate in a timeshare presentation.

4.0 Mediocre

Dec 2018

KAYAK

Pros:

Newer model van

Cons:

Fee did not include “mandatory” liability insurance. Was not explained prior to booking. More than doubled the anticipated cost of rental vehicle

6.4 Okay

Nov 2016

KAYAK

Pros:

After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.

Cons:

After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.

Payless

2.7

Cleanliness

3.9

Comfort

3.9

Pick-up/Drop-off

2.3

Value for money

2.6

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Calle Av. Francisco Medina Asc

+52 322 221 0263

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Filters

Reviews

2.0 Poor

Dec 2023

KAYAK
The car was OK but it was not a Tiguan and it was a bit older than expected I waited for 40 minutes just for them to find my reservation.

4.8 Mediocre

Oct 2019

KAYAK

Pros:

The staff at pickup was good and the vehicle overall was satisfactory.

Cons:

We were charged to replace a flat tire and were charged for an upgrade even though we didn't ask for one and got the vehicle type that we requested.

2.0 Poor

Sep 2019

KAYAK

Cons:

employees there try to rip you off any way they can via trying to upsell you insurance and other vehicles. they also take forever to check in, at least an hour. I would never reccomend this place to anyone!!

5.6 Fair

Apr 2018

KAYAK

Pros:

Ease of booking via priceline and the seemingly good price

Cons:

Once at PVR, the taxes, fees, and "required" insurance coverage nearly tripled the cost of the car rental. Plus, we had to wait 1 hour for the shuttle to Enterprise, after being told that a car wasn't available via Budget (the rental company confirmed by Payless).

2.0 Poor

Nov 2017

KAYAK

Pros:

If you want to pay more.....Payless!

Cons:

Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.

2.0 Poor

Apr 2017

KAYAK

Cons:

We made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.

Advantage

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Puerto Vallarta Int`l Airport - Europcar Carretera Vallarta Tepic KM 7.5

+52 787 710 2777

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

2.0 Poor

Jul 2019

KAYAK

Pros:

Nothing, when I got there they didn’t have a car.

Cons:

They said that my reservation wasn’t in their system.

10.0 Wonderful

Nov 2018

KAYAK

Pros:

The folks at the car rental office were excellent. Spoke English well, and were very helpful. Often, renting a car in Mexico can be an ordeal, as the business model is "give the car away, but gouge for as much insurance money as you can." This was different; I have an umbrella policy that covers everything but international car rental liability, so that was all the coverage I purchased with the rental. No problema. The guys in the office completely understood and didn't give me the usual arm-twisting. I'll def use this agency again!

Cons:

I reserved a Camry with automatic. I got a tiny little Chevy with manual tranny and everything else, too. (No cruise? No power mirrors? No remote locking? What is this? 1967?) But that is a petty complaint, considering the overall experience.

MEXRENTACAR

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Aeropuerto Intl. Lic. Gustavo Díaz Ordáz

+52 334 170 8243

Opening times not available

Filters

Reviews

2.0 Poor

Aug 2022

KAYAK
They wouldn’t honor the reservation made

National

2.0

Cleanliness

8.0

Comfort

7.0

Pick-up/Drop-off

3.0

Value for money

2.0

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Tepic Km 7 5

+52 322 221 1226

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Once we got the vehicle we wanted it served it’s purpose

Cons:

We were completely scammed from the minute that we walked into the Hertz office in Mexico. They took advantage of us and it was very sad. Even though our taxes and fees were including the rental price they forced additional taxes and fees which we knew was incorrect. They forced us to get insurance when we wanted to waive it and we had already confirmed that we had insurance with both our auto company and through our credit card before hand. We were also forced to pay for the full tank of gasoline when we have only usedLess than half. The entire experience was very unfortunate and wrong. They also wouldn’t give us the keys to our vehicle until we sat through a seminar on excursions and “” discounts because we got a car rental. We should not have been forced to do that.

2.0 Poor

Mar 2017

KAYAK

Pros:

didn't rent car

Cons:

when we got there, were hit up for a USA$22/day insurance fee, unannounced when reserving

8.0 Very Good

Feb 2017

KAYAK

Pros:

The personnel were very friendly

Cons:

It is a little pricy

4.0 Mediocre

Jan 2017

KAYAK

Pros:

Na

Cons:

I have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled us

2.0 Poor

Mar 2022

KAYAK
I picked this company because they had an airport location; thinking I would not have to shuttle offsite to get the car. That wasn’t the case; I had to take a shuttle to an offsite location. FYI. Also, the $322 weekly rental turned out to be $714 because of the required insurance. Over double the amount we anticipate spending.

keddy by Europcar

2.0

Poor

No reviews available

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Vallarta-Tepic Km 7.5- Col.Villa Flores

Opening times not available

Filters

No reviews available

U-Save

7.2

Good

No reviews available

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Francisco Medina Ascencio No. 4000

Opening times not available

Filters

No reviews available

Mas By Mex

2.0

Poor

No reviews available

2 locations in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Aeropuerto Intl. Lic. Gustavo Diaz Ordaz

+52 33 4170 8243

Opening times not available

Blvd.Medina Ascencio # 7968

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Rhodium

5.7

Fair

No reviews available

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Licenciado Gustavo Díaz Ordaz International Airport

Opening times not available

Filters

No reviews available

CarWiz

3.6

Poor

No reviews available

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Km 7.5 Carr A Tepic 7.5, Puerto Vallarta

+52 322 221 1112

Opening times not available

Filters

No reviews available

America Car Rental

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Av. Palma Real 114, Colonia Parque las Palmas

+52 322 688 8051

Opening times not available

Filters

No reviews available

City Car Rental

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Av. Francisco Medina Ascencio 8060

+52 322 308 0085

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Vallarta-Tepic Km 7.5 Col. Villa Flores

+52 322 209 0921

Opening times not available

Filters

No reviews available

Enterprise Rent-A-Car

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera A Tepic Km 7 5

+52 322 221 1226

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

No reviews available

Final Rentals

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Licenciado Gustavo Díaz Ordaz International Airport, aeropuerto Int De, Puerto Vallarta - Tepic Km 7.5, Colonia V Las Flores

+52 322 688 8046

Opening times not available

Filters

No reviews available

FlexWays

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera a Tepic Km 7. 5, Área Militar de Vallarta

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Fox Autorent

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Puerto Vallarta Airport Ordaz PVR

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Carretera Vallarta-tepic Km 7.5

+86 10 6064 1387

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Puerto Vallarta Ordaz Airport

Locations in Puerto Vallarta Ordaz Airport

Gustavo Diaz Ordaz Inernational Airport

Opening times not available

Filters

No reviews available

222 travellers who rented a car in Puerto Vallarta Ordaz Airport gave the car agency they used an average rating of 4.3

Car rental locations at Puerto Vallarta Ordaz Airport

Good to know

Most popular car type

Economy