Book Payless hire cars in Birmingham

Birmingham, AL, United States
5 Oct — 12 Oct
Birmingham, AL, United States
Tue 5/10
Noon
Tue 12/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Birmingham

Overall rating7.1 GoodBased on 35 reviews
Cleanliness
7.3
Comfort
7.7
Overall
7.0
Pick-up/Drop-off
6.4
Value for money
7.5

Recent reviews

Traveller rating
3
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Find reviews that mention:
7.6
Good vehicle; counter personnel was lacklusterPros:The vehicle met my needs at a very good price.Cons:The counter agent looked disheveled and disinterested I was interested in purchasing the fuel and insurance options, but handed me the paperwork with everything marked declined (without asking). When I asked what the fuel option cost, he responded that he wasn't sure but he believed it was around $2.49/gallon. While it's possible that he was right, the price at the pump ranged between $1.85 and $1.99, so I believe he materially overestimated the cost so that I would not have him change the already printed paperwork. Further, he handed me keys with a form tapped to them noting that if I saw any damage larger than a quarter to mark it on the sheet and bring it back to him. I found several dents and scratches on the car (though non that likely exceeded the quarter-size threshold he specified), so I marked them and took the sheet inside. He took the sheet from me and I left. I later realized that I probably should have kept that sheet and have him initial it so that I kept the documentation that the car was received in that condition. All said -- my experience at the counter was below par, and I believe this staff would benefit from some additional training and a reminder that he plays a significant role in shaping the customer experience! Thank you for the opportunity to share my feedabck.Reviewed 17 Apr 2016
review fromkayak
2.0
Pros:Newer car and cleanCons:The Payless was closed and Avis had many issues with the Initial rentalReviewed 19 Apr 2021
review fromkayak
8.8
Pros:Car was clean, new, and a good price.Cons:There aren’t Payless parking spots at BHM airport, so I parked it in an Enterprise spot upon returning. When I returned the keys to the Payless desk, the employee asked why I didn’t park it in the Avis section. Like wtf, get your own parking spaces or tell me to return to an Avis spot when I pick upReviewed 20 May 2019
review fromkayak
4.0
Not greatPros:The check in/check out was goodCons:The car was older, 2014-15, it had been sprayed with cleaner a million times and it didn't have a fob for alarm, etc. it looked like an older company car. The money was good for the price but I wouldn't do it again. The nice thing about renting is testing out new cars and this was like test driving an old car with almost 50K miles on it.Reviewed 19 Sep 2016
review fromkayak
10.0
Pros:Very clean car for half the price of competitors.Cons:n/aReviewed 20 Jun 2016
review fromkayak
10.0
Pros:Great car. Easy transaction. Great priceReviewed 23 Aug 2016
review fromkayak
2.0
Pros:Nothing at allCons:Policy regarding debit/credit cards. $200 hold and credit check asking for my SS number. No way I'm giving that out to rental desk. Keep your cars, I'm never going to rent with Payless again. I didn't this time since I cancelled at the desk.Reviewed 15 Dec 2015
review fromkayak
7.6
Cons:Slow, unmotivated staff.Reviewed 14 Nov 2016
review fromkayak
9.6
Good ExperiencePros:Helpful and friendly staff that were willing to answer questions. The entire process was smooth.Reviewed 21 Aug 2016
review fromkayak
6.8
Pros:Nice car- clean, new, updated, drove well. Nice color.Cons:Unable to change reservation/drop off location. No dedicated personnel at airport for dropoff- had to park, record information, and go in to hand keys to desk/wait for receipt. Every other rental company had a drop off office and people collecting keys/info outside. Signage was also unclear.Reviewed 5 Jan 2016
review fromkayak
5.6
Pros:Price was good and the car ran well.Cons:I rented a "mid-size car" that turned out to be a two-door. The car stank and the upholstery was stained.Reviewed 4 Mar 2017
review fromkayak
2.0
Awful and embarrassing.Pros:NothingCons:Would not rent me the car. I refused to use a credit card and my credit rating through whatever soft check they conducted prevented me from obtaining a car. I had plenty of money to rent a vehicle and was extremely embarrassed. None the less, Hertz had no problem helping me out and I obtained a vehicle in ten minutes. I will NEVER try and rent from Payless again and for the rest of my life I will willingly discourage anyone from renting with this company.Reviewed 11 Apr 2016
review fromkayak

Where can I find Payless hire cars in Birmingham?

5900 Messer Airport Hwy, Payless car hires

Address

5900 Messer Airport Hwy

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 205 591 7020

Good to know

Most popular location

5900 Messer Airport Hwy

Most popular car type

Intermediate

Top tips for hiring a car from Payless in Birmingham

  • Intermediate car hires from Payless in Birmingham are around 9% cheaper than other car types, on average

FAQs about hiring a car from Payless in Birmingham

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Payless in Birmingham.

  • Payless has 1 car hire location in Birmingham. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes