Book Hertz hire cars in Birmingham

Reviews for Hertz in Birmingham

Recent reviews

Traveller rating

Wonderful

10

Very Good

2

Good

1

Okay

4

Fair

3

Mediocre

0

Poor

29

Find reviews that mention:

car was cleanlocation was closed

pick up the carwrong location

car availablepick up and drop

rented a cargreat experience

friendly staffcustomer service

2.0

The pick up and drop off process. No inspection done prior to leaving and having to drive vehicle out of gate myself. Incorrect gas mileage listed on paperwork. Employee not opening office on time due to being late.Reviewed 24 Jan 2023

review from

2.0

The windshield wipers didn’t work and the car smelled of cigarette smoke.Reviewed 14 Jan 2023

review from

10.0

All went well. Great group of employeesReviewed 28 Dec 2022

review from

2.0

The rental was arranged through Kayak, so I’m not sure if Kayak or Hertz is the problem here. The arrangement I made through Kayak wasn’t even available because the drop-off location wasn’t open on the selected day. Even worse, the car I selected wasn’t even available at the pickup location. Even I though I paid for a rental car, I never actually used one. I had to arrange different plans since time was a concern. Again, I’m not sure who’s responsible for this mixup but these are issues that shouldn’t happen when making reservations. I’m guessing there should be better communication between Kayak and the companies they’re working with.Reviewed 5 Dec 2022

review from

2.0

Called 20 mins before time of pickup and said they didn't have any cars, even though rate said guaranteed and was paid for in advance. Asked local office when they might have a car for my employee and they said, try back in 4-5 days! umm. no, bud that won't work!Reviewed 16 Nov 2022

review from

2.0

The car was like a go cart. The passenger rear view mirror didn’t work, there were dents and scratches, with rust, the dashboard lights were so dim they were unreadable at night, and the tire pressure light was on because the tires were low on air. The drop off was so crowded they just told us to leave the keys in the cup holder and they’d deal with it later. Never had so many issues renting a car or the having a car with so many issues. It was supposed to be a Ford Focus or similar. It was a Mitsubishi Mirage with the bare minimum. Not a great experience. I rented from VIPCars earlier in the week for less $ and got a Ford Fusion that had no mechanical issues. This rental with Hertz through Kayak was terribleReviewed 20 Aug 2022

review from

2.0

I purposely rented a van for space. During my flight to Birmingham, I had a voicemail left telling me that my confirmed van was not available. They "upgraded" me to a smaller vehicle and one with worse gas mileage. Caused me a lot of hassle due to the smaller size. I rented a van because I needed the space and would be carrying items. I would not have used Hertz if I had known a van was not an option. What's the point of a confirmation when it's actually not confirmed????Reviewed 8 Aug 2022

review from

4.0

Payment has gone wrong they reservated to much on my creditcard. Cant get in contact with them because of the weekendReviewed 6 Aug 2022

review from

4.0

Radio did not work. Impossible to get Customer Support at Hertz. Sat on hold for over an hour two different times. Got directed to some sort of bot chat that also did not work.Reviewed 19 Jun 2022

review from

4.0

They canceled our reservation because we were 1 hour late. Our flight was delayed. They should have seen that since they have my flight information. It became a cluster and further delay for me.Reviewed 9 May 2022

review from

10.0

Rental car return: no on-site attendant available to check in car and was charged extra for returning the vehicle 20 minutes late due to the lengthy walk and no signage. Your Hertz location at VPS does not meet the Hertz standards I am used to…Reviewed 19 Apr 2022

review from

10.0

Everything worked out well. Good experienceReviewed 17 Apr 2022

review from

More

• 6.8 /10Enterprise Hire Cars at Birmingham
• 5.2 /10Avis Hire Cars at Birmingham
• 5.1 /10Payless Hire Cars at Birmingham
• 6.5 /10Budget Hire Cars at Birmingham
• 7.1 /10Dollar Hire Cars at Birmingham
• 7.3 /10Thrifty Hire Cars at Birmingham
• 7.1 /10Alamo Hire Cars at Birmingham

• What is the most popular car hire from Hertz in Birmingham?

  Standard (Class Commercial Truck or similar) is the most frequently booked car hire type from Hertz in Birmingham.

• How many car hire locations does Hertz have in Birmingham?

  Hertz has 4 hire locations in Birmingham. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Birmingham airport (BHM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes