Book Hertz hire cars in Birmingham

Reviews for Hertz in Birmingham

Recent reviews

Traveller rating

Excellent

8

Good

3

Okay

7

Mediocre

19

Poor

0

Find reviews that mention:

car was cleanlocation was closed

pick up the carwrong location

car availablepick up and drop

rented a cargreat experience

friendly staffcustomer service

10.0

Pros:Everything went smoothlyReviewed 15 Sep 2019

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2.0

Pros:NothingCons:The person at the desk was not helpful with trying to redo my reservation.Reviewed 16 Mar 2017

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2.0

Cons:The office was closedReviewed 23 Mar 2020

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2.0

Pickup Was not at the AirportCons:Despite the fact that I searched for rentals from the Birmingham airport what I actually got was something miles away from the airport. Since I didn't notice the discrepancy in address this reservation was completely useless to me. What's more as I was standing at the Hertz counter the next person to come up had the same issue. This is clearly a scam and I hope you go down in legal flames.Reviewed 14 Mar 2018

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3.6

Rip offPros:Car was cleanCons:I returned the car a day early and they would not refund me on day. When I picked up the car it only had 3/4 of a tank but I had to bring it back full and they checked. Ripped me off over $50.Reviewed 1 Apr 2018

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10.0

Pros:The staff was so friendly. I already had my reservation but wanted an upgrade. The car wasn’t ready but they worked as quickly as they could to get me a new contract while they got the car ready. In a short 15 minutes I had a beautiful Cadillac CTS and I was on my way. Thank you Hertz.Reviewed 6 Aug 2019

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5.2

Cons:Hertz customer service was horrible, but that's a whole separate rant Somehow my car got booked NOT at the airport despite the fact I started by searching with the airport code. I had no idea. Somehow my pickup was scheduled an hour before the pick up office was to close. I had no idea Our flight got in late. The combination meant that I would not be able to get a car without a second booking, outside of Kayak. I called Kayak customer support to fix this. Kayak was "closed for the holidays" RIDICULOUS to close customer support for holiday trips booked on your platform. You suckReviewed 1 Jan 2017

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5.2

Pros:the car was perfect, clean, brand new Camry but it has a check engine light on!??Cons:the service was deplorable, the service attendant had a name tag on hanging by one side. she called to get a car several times and we waited and waited for 15 mnutes before the car got brought up.. very lacking.Reviewed 6 Apr 2019

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4.0

Pros:The vehicle was great. Drove like a tank.Cons:I paid online and then got to the Hertz facility and they nickle and dimed me. I felt slighted. I am not sure that I’ll use Kayak again because of the experience with Hertz.Reviewed 15 Oct 2019

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6.8

Pros:Oh the staff was great, the car was fine (despite the fact that the USB port was non-op)Cons:I could not add my Hertz Gold number to the reservation. Hertz said I needed to cancel the reservation, and re-book directly with Hertz if I wanted to add my Gold number. Of course I would have to lose the rate that I got through you. I'll be right back, I need to go flip my White Snake 8-track tape in my Firebird and comb my mullet...what is this, the 1980s?Reviewed 22 Oct 2019

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10.0

Great experiencePros:The car was excellent on gas. On one tank from birmingham to Baton Rouge, it only took $18 to fill up. That was a huge plus!Cons:Nothing. Everything went smoothlyReviewed 21 Nov 2016

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2.0

Terrible ExperienceCons:My fault that I accidentally booked a reservation that picked in downtown Birmingham and returned to the Birmingham International Airport. I meant to pick up at B-ham airport and return to the same location, but apparently I selected the incorrect address. However, when I showed up to the airport, the Hertz representative was beyond rude and basically told me to F - off, that there was nothing she could do. The walk up rate she quoted me was $180 / day for a car. I immediately went to the Enterprise booth next door to Hertz and got a car for $34/day. By the way, I'm a Hertz Gold member and have used them frequently. Never again - terrible, terrible experience.Reviewed 19 Feb 2017

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• What is the most popular car hire from Hertz in Birmingham?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Birmingham.

• How many car hire locations does Hertz have in Birmingham?

  Hertz has 3 car hire locations in Birmingham. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Birmingham airport (BHM)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Birmingham airport (BHM)?

  Yes