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Hotels near Los Angeles Airport

Hotels near Los Angeles Airport

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Los Angeles (LAX) - Los Angeles, CA, United States
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Best hotels near Los Angeles Airport

Cleanliness
9.0
Comfort
9.0
Facilities
9.5
Food
8.3
Location
8.7
Overall 8.7 Excellent
Based on 2,004 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.5
Food
8.3
Location
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Facilities
10.0
Food
8.3
Location
8.3
Overall
9.7
Cleanliness
9.0
Comfort
9.1
Location
8.7
Services
8.8
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.7
Staff
8.8
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.7

Excellent 10.0
Pros: The staff was nice and the room was amazing it was like an oversized studio lol the kitchenette had pots,pans,cups,plates etc everything you would have at a home. The room was extremely clean, beds felt like clouds. If and when I come back to Los Angeles I’m staying here
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 9.2
Excellent 10.0
Pros: Location, room, staff
Excellent 8.0
Pros: The cleanliness
Cons: The amount held on card for deposit
Excellent 9.0
Pros: The staff was professional, and courteous. Overall hotel seemed very clean.
Cons: The room had a dirty stove... other than that, the parking garage instructions wetter as clear as they could have been- as it relates to the door, and it's closure time. Other than that it was PERFECT
Excellent 9.0
Pros: The location and cleanliness and professional staff
Excellent 9.0
Pros: Cleanliness and wasn’t bothered by any phone calls to the room
Cons: Only thing I forgot my watch there in the room and when I called for them To check the lost and found or the room they told me they didn’t find it but I know for sure I left it there on accident
Excellent 10.0
Pros: We flew in from Md during the pandemic. They allowed us to have an early check in because we were 4 hours early due to the time zone differences. From the moment I walked in literally EVERYONE was friendly and helpfuL Made ya feel right at home instantly.
Cons: I didn't like the fact that I only stayed for 4 day's..should have stayed longer .
Excellent 10.0
Pros: Everything was lovely
Cons: The tv in the room we had was dark
Excellent 9.0
Pros: Hotel parking elevator is terrible and needs to be replaced.
Excellent 10.0
Pros: The staff and the room!
Cons: no
Excellent 8.0
Pros: Room
Cons: No
Okay 4.5
Cons: Called to verify park ride rate. Got to hotel quoted diff rate. Told them I wouldn’t have stayed. Could have stayed sister prop with a wk pkg.
Okay 4.0
Cons: Check in
Mediocre 3.0
Pros: rooms were spacious.
Cons: was not told about large hold on my credit card for incidentals, which after 4 days still has not been released
Poor 1.0
Pros: nothing
Cons: yes the incorrect charges and the staff false accusation and charges
Excellent 9.5
Excellent 10.0
Pros: Our was so nice and more spacious than we expected. Will definitely choose this hotel again when we visit LA
Cons: Only bad thing was the Wifi was too slow
Excellent 10.0
Pros: Loved the scenery in the room
Excellent 10.0
Pros: The hotel staff was very helpful, and the restaurants on the 1st floor were good options to get inexpensive food. The room we stayed in was very spacious having a full kitchen and living room. A big plus was USB charging ports just about everywhere you could imagine.
Cons: The only negative was that we found candy bar wrappers in the bedside tables in the bedroom. Other than that everything was clean.
Residence Inn By Marriott Los Angeles Lax/Century Boulevard - Los Angeles
Rated no. 1
8.7
Excellent 8.7
Based on 2,004 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Food
0.0
Location
8.9
Overall 8.6 Excellent
Based on 1,824 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Food
0.0
Location
8.9
Cleanliness
5.0
Comfort
0.0
Food
0.0
Location
5.0
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
9.0
Staff
8.8
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
9.0
Staff
8.7
Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.4

Excellent 10.0
Pros: I loved the high celling's, kitchen area, and big bathroom.
Cons: The $300 hold during a pandemic and you will not receive your money back for up to 5 days after stay. That's very disappointing and also the $40 parking. Why do you need that much money to park a car, that's not valet or even a quick walk, you have to walk a distance. Robbery
Poor 1.0
Pros: The counters where dirty in the kitchen area.
Excellent 10.0
Pros: The roof top deck wasn’t open.
Cons: The connecting room can be noisy. We had a loud neighbor but it was cool and we didn’t complain.
Excellent 10.0
Pros: Proximity to airport Huge room with a sofa Subway and coffee and doughnuts on site
Excellent 10.0
Pros: Wonderful big rooms very comfortable !
Excellent 9.2
Good 7.0
Pros: The room.
Cons: The disregard for the ruckus in the next room. All night long fighting and yelling and front desk would do nothing about it.
Okay 5.0
Pros: Room was clean and roomy.
Cons: There were no amenities. No fridge, coffee maker or microwave.
Poor 1.0
Cons: I have to carry my 5 bags alone. No one helped me bc there were no enough stuff members.
Good 7.0
Pros: The room
Cons: They charged for parking and I was not aware but the refunded me back after I showed proof
Okay 5.0
Pros: Nice staff in breakfast area.
Cons: False advertising on the room. The hotel gave us the smallest room on the floor, half the size of the regular rooms, but still charged us the same. There was no additional sofa bed nor separated desk area, as had been advertised.
Excellent 10.0
Pros: Hands down one of the best hotels we have ever stayed in. It was absolutely clean and comfortable. No sounds from the airport at all. This is how all hotels should be.
Cons: The hotel is brand new and still smells of fresh paint, for allergy sensitive people this could be a problem.
Homewood Suites by Hilton Los Angeles International Airport - Los Angeles
Rated no. 2
8.6
Excellent 8.6
Based on 1,824 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.8
Overall
9.5
Overall 8.6 Excellent
Based on 1,798 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
8.8
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
8.9
Staff
8.7
Cleanliness
9.2
Comfort
9.3
Location
8.8
Services
9.1
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.7
Staff
8.4

Excellent 9.0
Pros: It was new and clean and overlooking lax
Cons: Parking location
Mediocre 2.0
Pros: The only thing I liked was the bartender Alfredo at the bar on Monday night 2/15/21. He was very kind and the best experience my sis and I had since our stay.
Cons: I didn’t like the rudeness of the front desk staff I forgot the woman name when we arrived that night on 2/13/21. They was very rude and inconsiderate of our misunderstandings with deposits for the hotel. The lobby floors was sticky and dirty as well as the elevators. The bar and restaurant was close the weekend and didn’t open until Monday as well as the rooftop. During our three day stay our room was not cleaned I guess they say because of COVID. The distance was kind of far from the city. The bed was very uncomfortable our back was hurting. Overall we will not stay at the hotel again!
Excellent 10.0
Pros: Location to the airport
Cons: I wish there would have been a spa and a few restaurant options
Okay 5.0
Cons: The refrigerator did not work. You can hear everything from rooms next door. Everything is exaggerating expensive. WE had to call 3 times to get extra towels due to them not cleaning rooms daily.
Mediocre 3.0
Pros: the bathroom was clean and functional
Cons: the in hotel restaurant food was abysmal. Extremely overpriced for food that i would hesitate to give 2 stars to. The food was literally worse than what you could purchase in a grocery stores frozen food section, and cost $90 for 2 and a half dishes.
Excellent 10.0
Pros: Very nice hotel, the room was clean and the service was outstanding!!
Cons: N/A
Excellent 10.0
Pros: It was very clean and the rooms were very nice. Staff was friendly and promptly helped us when checking in. I would definitely recommend this hotel to anyone.
Cons: The only thing I didn’t like was the parking fee. It was bit high. But other than that nothing else.
Poor 1.0
Pros: The room was clean and designed comfortably, but very cold and uncomfortable to sleep in. The heater nor the thermostat worked, maintenance didn’t know why. When I asked for additional blankets, the hotel staff stated they didn’t have any. R
Cons: The maintenance guy could care less if it worked. He offered to give me another room, but the front desk hadn’t a clue. No one cared.
Excellent 10.0
Pros: The room was very clean and well kept the design and color scheme of the room.
Cons: I wish parking was a little more cheaper.
Excellent 10.0
Pros: Friendly and very helpful staff. Have many things to buy and choose from in store.
Cons: Restaurant was over priced for the food we got but it was very good.
Excellent 10.0
Pros: The hotel is beautiful.
Excellent 9.0
Pros: Relaxing quiet gym staff for the most was great.
Excellent 10.0
Excellent 10.0
Pros: Closeto LAX. Modern hotel. Love the rooftop terrace to watch the planes. Free shuttle. Its a great walk too if you only have 1 bag to and from the airport.
Excellent 10.0
Excellent 10.0
Excellent 10.0
Pros: I liked the cleanliness and the aesthetics of this hotel. I enjoyed the view from the top floor, although it wasn't really opened and in its splendor because of COVID_19.
Cons: Parking could be a bit easier and more affordable.
Excellent 10.0
Pros: The convenience of location..check in was easy, the staff was nice and the rooms were clean and met my expectations.
Cons: There was nothing I did not like about the hotel
Good 7.0
Pros: Everything
Cons: Not Really Just That 300 Deposit Hold Stuff....
Excellent 10.0
Pros: The cleanliness, location and the courtesy of the staff.
Cons: Only that no roll away bed was allowed and no breakfast
Good 6.0
Pros: The staff are really nice.
Cons: The cleanliness was not up to par and not close to the star rating that this hotel has been given.
Poor 1.0
Pros: The cleanliness!
Cons: Front desk agents were unprofessional! Never met my needs the hotel was extremely crowded for a time like this, Guest were smoking marijuana in the front when you walked up that’s all you smelt. Smoking in rooms
Excellent 10.0
Pros: Everything was good it was a very clean hotel.
Cons: The front and back entrance makes it hard for Uber and deliveries to come to the right spot.
Excellent 9.4
Pros: Hotel and room are both well-kept, the roof deck was great. LAX shuttle runs often.
Cons: Not a whole lot going on nearby the hotel, but you can walk to In-n-Out
Good 6.0
Pros: the butler
Cons: The air conditioning did not work. It was horribly uncomfortable to sleep. The cups were too small for the amount of coffee in the machine The tv was crazy. The volume would get stuck and just keep escalating so we just turned it off
Mediocre 2.0
Pros: Close to airport
Cons: Felt more like a motel than an LA hotel.
Excellent 9.4
Pros: New and tech happy
Cons: Too much outside noise gets in rooms
H Hotel Los Angeles, Curio Collection by Hilton - Los Angeles
Rated no. 3
8.6
Excellent 8.6
Based on 1,798 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.7
Food
7.5
Location
9.0
Overall 8.5 Excellent
Based on 5,159 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.7
Food
7.5
Location
9.0
Cleanliness
9.5
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
9.3
Cleanliness
8.7
Comfort
8.4
Facilities
7.8
Food
8.5
Location
8.9
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.5
Cleanliness
6.2
Comfort
6.0
Facilities
5.8
Location
7.2
Overall
6.2
Cleanliness
7.9
Comfort
8.3
Facilities
8.0
Food
6.5
Location
8.9
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.7
Cleanliness
8.9
Comfort
8.9
Facilities
7.7
Location
8.8
Overall
8.3
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
8.2
Cleanliness
8.9
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.6

Poor 1.0
Cons: Communication; front desk staff never communicated that we need to do a request for our room to get cleaned. Our room was dirty and none of the amenities were provided. On the first day. I made three calls to front desk and waited hours for towels.
Excellent 8.0
Pros: How close it was to the airport was exactly what I needed. Being an “airport hotel” didn’t stop this location from being a great stay. Room was perfectly quiet. Ability to check in early also was very helpful.
Cons: I feel as though the biggest downside of the entire stay was the food pricing. Especially since there is little to no other options in the immediate area, it seems like we’re being taken advantage of as far as how much any food item costs. Very disappointing.
Excellent 8.0
Pros: People were very helpful
Cons: Price of alcohol was exorbitant
Good 6.0
Cons: POOR WiFi. The flow of water in the bathroom is very small.
Mediocre 3.0
Pros: it was clean and the staff were friendly, check in and out was easy. Standard for a airport hotel
Cons: there was no wifi, i called and told reception but they said they could not do anything. for a hotel that says it can accommodate business trips they need to understand the importance of providing the services they advertise. I dont feel i received what i paid for.
Okay 5.0
Cons: They blocked 100 USD deposit since 02.01.2021 (with the check in and till now The amount is not refunded. Many international calls and emails did not work so far
Poor 1.0
Pros: Staff was friendly
Cons: Because of Covid I expect the rooms to be sanitized. My room was not. There was hair in the shower, the crib provided had vomit on it and 5 mins of wearing a new pair and f white socks and they were black at the bottom. I do not recommend!!
Excellent 8.0
Cons: With check in I was not briefed on the card used in the room and to operate the elevator.
Excellent 10.0
Pros: The cleanliness
Cons: N/A
Excellent 8.8
Excellent 10.0
Pros: Location, great staff
Cons: Parking price was $35 per night
Poor 1.0
Pros: Close to the airport and great view!
Cons: I was there for 5 days and house keeping never came! I called and they still didn’t clean the room!
Excellent 9.0
Pros: Location
Cons: I asked for toothpaste and they said they’d be right there. They never showed up.
Mediocre 2.0
Pros: I paid $12 for parking when I ordered the room online and when I got to the hotel I was charged $35 for parking. What a ripoff. HOW CAN I GET A REFUND?
Cons: I paid $12 for parking when I ordered the room online and when I got to the hotel I was charged $35 for parking. What a ripoff. HOW CAN I GET A REFUND?
Poor 1.0
Pros: This hotel is good only if you have a short trip and need somewhere inexpensive to stay
Cons: They charge $35 for parking and there is no parking spots to even park, the room smelled of smoke and you have to leave the key in the wall for power
Excellent 9.0
Pros: It was very centric, comfortable and convenient... loved "The Market" option. The restaurant was pretty good and the service was excellent.
Cons: I understand that we're going through a pandemic, and it is not safe to have the housekeeping working as usual, but, it was very unpleasant to see, with the help of daylight, all the black spots under the comforter as I lifted it; my only bad experience.
Excellent 10.0
Pros: I thought the hotel was a great environment I loved my room cleanliness is good. Location was very good to
Cons: I have no complaints about this hotel.
Excellent 9.2
Excellent 10.0
Pros: Reception is by check in was outstanding great and very helpful thanks 👍
Cons: The guy the One responsible for the Break fast he was very rude and completely unfriendly.
Excellent 10.0
Pros: The young lady that checked us in was VERY VERY nice and helpful. The room was Immaculate!! Bed was super comfy after our long flight from Ohio! Have already bragged to family and friends
Cons: nope! Was all great, down to the shuttle drivers!
Excellent 10.0
Pros: Quiet hotel and a great location. Especially as it is next to Qwik Parking where we parked our car. Very handy location. Excellent quality hotel.
Cons: Nope.
Excellent 9.0
Pros: Location
Cons: Price for hotel food!
Okay 5.0
Pros: The staff at front desk was friendly and professional.
Cons: - Excessive rates for parking on its parking lot. - Very poor quality room for a 4-star hotel: stains all over the carpet. TV Cables exposed, hanging from the wall. - Very dirty windows on their outside.
Okay 5.0
Pros: Location
Cons: they don't clean the rooms and the carpets were dirty
Poor 1.0
Pros: The view was ok.
Cons: Steins on the furniture! White steins!!! Bathroom door does no shut. It slides and it feels uncomfortable.
Poor 1.0
Pros: Its good hotel
Cons: all good
Okay 4.0
Pros: The layout of the room was nice.
Cons: The ice bucket had trash in it, there was no hotel directory, no Sign that business center Was closed, no lotion, only one coffee pod in room, bed was thin and uncomfortable just as pillows
Okay 5.0
Cons: There was no refrigerator. I called and they brought one up.She plugged it in and the light went on but it never ended up working.when I was getting my stuff out of it I noticed it was filthy on the inside top of it.they brought me a broken one/dirty one.
Mediocre 3.0
Pros: Close to airport!
Cons: It was old and the room wasn’t cleaned to my expectations. I was supposed to have a sofa and I had a chair. In looked everywhere for a blow dryer. Not in bathroom or closet. I was too tired to call the front desk. Only had a list for food due to co
Okay 5.0
Pros: Proximity to airport
Cons: Wifi was terrible, kept cutting out. There was a dog in the room next to that kept crying as its owners were out. the hotel did nothing to contact them. The walls were too thin & it was destressing to here the dog.
Mediocre 2.0
Pros: Nice high end feel
Cons: Walls were paper thin. the room next door had a couple that talked all night long and you could hear them all night long
Good 7.7
Pros: Location, restaurant, shuttle
Cons: Shuttle drop off location, clean the room, update the room. This is a Hyatt Regency but felt like a La Quinta with a nice lobby and a restaurant. There are other hotels close to LAX, don’t pick Hyatt Regency as it doesn’t live up to the name.
Okay 4.0
Pros: Close to the airport, free shuttle, onsite restaurant
Cons: Rooms are cheap hard bed, only down bedding, threadbare & scratchy linens, thin walls; weak water pressure; they rip you off with water--all of the machines are "sold out" so you have to pay 2x as much at their store; restaurant is really loud
Good 7.1
Pros: Its super close to the airport. if you can walk 9 minutes to the hotel its a great deal.
Cons: The airport is in road change mode therefore waiting for the shuttle is onerous maybe 30 minutes to hour because of the traffic. It is actually a 9 minute walk!!!! I would suggest walking if you don't have too much luggage. It does no good to take a uber or a taxi because they are displaced outside the airport and you have to take a bus to get there.
Okay 4.0
Pros: The lobby area, bar and restaurant were very cute and inviting.
Cons: Parking was very expensive if you weren’t using for airport. Location was ok, closer to LAX than expected. Hallways could have been kept cleaner - trays stayed outside of rooms for over 8-10 hours and not vacuumed every day so they looked a bit d
Good 6.0
Pros: The staff are nice!
Cons: Everything is overpriced to an extreme degree. Parking is $55 per day and breakfast is $31. It’s ridiculous.
Excellent 10.0
Pros: Quiet, close to airport
Poor 1.0
Pros: Room was nice and spacious. Bed were comfortable as well. Restaurant was cozy but pricey.
Cons: I walked in hoping to get a walk-in rate since it was almost midnight. First lady told me they were sold out. Second lady said most hotels were sold out so good luck finding anything and laughed. Yet I was able to book online in 2 minutes...
Mediocre 2.0
Pros: Just location
Okay 4.0
Pros: Beautiful facility and location
Cons: The staff has poor customer service and is very rude. They do not follow return calls promptly.
Okay 5.0
Pros: Great location! You can walk there from airport
Cons: We were assigned to the furthest room available from the elevator (room 665). The telephone in the room also did not work. We informed the front desk but were told to check it again and to inform them if we were certain. Bad customer service & dirty r
Good 7.0
Cons: While reception was professional, it could have been more welcoming.
Mediocre 3.0
Pros: It was beautiful and close to the airport
Cons: It was a complete money pit...$55 to park my car there...$38 for 2 soups ($1 at the store) that I had to heat up in dirty microwaves..and 2 of the smallest ice-creams in the world. and a Pepsi (no Coke)...$48 for breakfast...
Okay 5.7
Cons: Front desk staff was very rude and didn't smile all 4 times I went to the front desk
Okay 4.0
Pros: The FIRST & LAST Staff were the only Amazing experience aside from its location & amenities. Staff - Awesome Amazing Vibrant Welcoming Personality Infectious Smile made me felt at home - Sympathetic Sincere & very professional.
Cons: The Graveyard Shift staff handled my complaint VERY POORLY when I reported that I am suffering from BEDBUGS bites on my whole body (red/rash/itchiness) as i lay on the bed. I will NEVER go back to that hotel Ever.
Mediocre 3.0
Pros: At check in or in room the fact that you need to place room key in slot by door to operate tv and lights should be communicated. I could not connect to WiFi, front desk transferred me to an off-site call site that did not resolve the issue.
Cons: Front desk did not address the WiFi issue. This hotel is used by many business professionals, WiFi connection is very important
Good 7.0
Pros: Close to airport, nice staff
Cons: Trash cans not lined! It's a big deal when traveling with infants.
Poor 1.0
Pros: location
Cons: Staff was not helpful, including the manager. Very Small rooms and not very clean, not in line with the Hyatt brand.
Mediocre 2.0
Pros: Close to LAX
Cons: Room had torn sheets on bed. Housekeeping did replace. Bathroom mat and floor full of someone else's hair. Told front desk clerk next morning about bed and hair. She offered no apology or how could they make it better. Weird.
Mediocre 3.0
Pros: Location
Cons: The rooms looked old & the furniture was awful. Not enough light in Gr he bathroom
Mediocre 3.0
Cons: The staff!!!
Poor 1.0
Pros: The style
Cons: The parking is ridiculous. Their sign says hotel guest get a discounted rate. However, that is not the case. They said it's for conference guest at the hotel. I explained that it does not appear on the sign. It is against the law to mislead your clients
Excellent 10.0
Pros: N/A
Excellent 8.5
Excellent 8.5
Mediocre 2.0
Pros: The beds.
Cons: The cost for parking $21.95 was not included or mentioned in the initial purchase price. The parking tower was separate from the hotel. Long walks with young children and baggage. There was no microwave in the room. Breakfast prices were extortionate.
Excellent 8.5
Pros: It was very close to the airport and had shuttles to and from every 10 to 15 minutes. Very handy. Lots of places to eat in the lobby area.
Good 6.0
Pros: Location and cleanliness
Cons: Yes . The size of the bathroom was very disappointing . Very small. Shower didnt work properly. Shocked by the small room for a Hyatt hotel.
Good 6.0
Pros: The Room & Gym
Cons: No jacuzzi, pool was very cold, and housekeeping takes forever.
Poor 1.0
Pros: Proximity to airport. Comfortable beds
Cons: Bathroom had sliding door that didn't close well..also no hooks or anywhere To hang robe,towel, cosmetic bag. Open door closets..very basic Restaurant food was inedible!! Over cooked and over salted. Overall would not be more than a 2 star hotel!
Excellent 8.8
Pros: Proximity to the airport and cleanliness
Cons: Self Parking in an unmarked quick park building was inconvenient. Should have your name on the building somewhere.
Excellent 10.0
Pros: Well kept, clean, modern and friendly staff members! All you need at the airport property!
Excellent 10.0
Pros: Came with a group of the friends and the hotel was very nice. The staff is very accommodating and the hotel is very clean. I would definitely recommend if your looking for something near the airport that’s not too expensive.
Good 6.0
Pros: It's a pretty hotel with nice rooms and decent food and shop options.
Cons: I was quite annoyed that i was required to pay $20 for parking for a night. I suppose when i book a hotel at a certain price, i expect that price to be my minimum walk away figure. Barring an amazing price per night, i will not return to this hotel.
Excellent 8.5
Good 6.0
Pros: Helpful staff, very friendly
Cons: NO!
Excellent 8.9
Good 7.0
Pros: Close to airport
Cons: Cost of restaurant/breakfast was very high! Staff could have been more welcoming.
Good 7.0
Pros: Nice people who worked there
Cons: Walls were too thin for a 4 star hotel.
Good 7.0
Pros: Clean room, nice pool.
Cons: Staff not very friendly. Provided inconsistent information on parking.
Excellent 8.0
Pros: Liked location, price, shuttle, and that decent food choices were available after 10pm
Cons: Rooms rather sterile.
Excellent 10.0
Pros: Had an excellent experience, staff accommodating and friendly, one of the better hotels I’ve ever visited
Cons: No suggestions. Great hotel
Good 7.4
Pros: Clean, quiet.
Cons: Just coming off a red eye with my wife and kids for a few extra hours of sleep during our layover; the decor was a bit over the top and certainly not what we expected from a Hyatt Regency. Weird 1950's lighting. Limited bathroom privacy. The whole room felt like a spaceship. This property shouldn't be a Hyatt Regency; it felt more like a W or an edgier brand. Hyatt Regency at other properties feels classier; this was too modern and hip for a family running on fumes.
Excellent 10.0
Pros: Newly refurbished, stylish and clean. Staff were excellent and willing to help with anything.
Cons: Nothing negative
Excellent 9.7
Pros: Juan in the bar was great. Got us food when we needed it and he was very pleasant, helpful and friendly. He should be commended for a job well done. He went out of his way to help us.
Okay 5.1
Pros: Long term parking is next door.
Cons: Major construction of hotel going on. Met by Security on the way to our room- apparently it it had been trashed by the previous guest and not cleaned. Why would you check us into that room? Dark roast coffee only- most hotels offer a medium.
Okay 5.7
Pros: The room was nicely updated.
Cons: Hotel is under construction. The construction noise started at 8am. The staff was unable to compensate me because I booked the hotel through KAYAK.
Okay 5.1
Pros: Location go LAX. Accommodated late check out.
Cons: Overnight parking seemed a bit expensive. Cleaning staff came in multiple times with the do not disturb sign out.
Excellent 10.0
Excellent 10.0
Okay 4.0
Pros: Convenient to the airport
Cons: The hotel did not inform us that construction was being done on the floors starting at 6am. Needless to say, the stay was uncomfortable, disturbing and very noisy. So much so, that other guest were opening their doors to the hallway, to see where the noise was coming from. When I called down to the front desk, multiple times, to complain, nobody answered. When I check out and asked to speak to a manager, they said they couldn't do anything about it, and was not able to compensate me for my inconvenience.
Good 6.2
Pros: Great location for flying in/out LAX. Good restaurant options. Wifi good. Shuttle available.
Cons: Shuttle took half hour to get to airport which could be 5-10 min walk. For location they should provide maps for walking to hotel/airport. No operable windows. Room had problem with AC which was eventually fixed but took too long.
Good 7.7
Pros: The room was great! And the hotel overall was beautiful. Valet was quick and efficient.
Cons: Staff at front desk wasn't very helpful or attentive. The shuttle bus driver was wonderful though.
Good 7.7
Pros: Proximity to LAX and runs round the clock. Perfect for an early, early flight.
Cons: They are heading down the upgrade trail - so it will still be convenient but not nearly the value.
Good 7.1
Pros: - free shuttle from to/from airport - very comfy bed & pillows
Cons: - walls where much too thin. I could hear everything on either side of me.
Okay 4.8
Pros: Ease to LAX
Cons: Under Construction. Room was missing side table. Bathroom toilet seat not screwed down; shower head falling off. AC vent into room was quite dirty.
Good 7.4
Pros: Liked the proximity to LAX and the free shuttle
Cons: Only 1 front desk staff member at a high volume time. Had to wait over half an hour to check in when it was already late and had an early flight the next morning
Okay 5.1
Pros: Convenient and shuttle to LAX.
Cons: rooms are very dated and some deep cleaning needs to happen. Windows that don't open. Food at the lounge is very poor. Service there is not so great either.
Okay 5.7
Cons: I know the Hyatt just took it over and the place is planned for a renovation but at least keep what you have clean!!
Mediocre 3.0
Pros: Great staff.
Cons: Everything else. Old stinky carpets, nasty bathrooms, dusty curtains and so many other things. It is the single worst experience in hotels in my lifetime.
Good 7.6
Pros: Convenient with lots of shuttles to/from airport
Cons: wet patches on carpet in room, beds felt a bit old
Good 7.0
Pros: Location location location. If you are arriving or departing at odd hours early in the morning or late at night, this is a reasonable place to stay while in transit.
Cons: Smelled like old cigarette butts and stale farts.
Okay 5.3
Pros: The room was clean
Cons: The staff from the beginning was very RUDE. I pulled into the hotel and was told that it was only valet. I felt that I was treated like a second class citizen the minute I got there. The valet told me that I could leave my car for twenty minutes to check in and then I would have to leave and go to the self parking lot a street over. The lady at the front desk was absolutely horrible. She was not friendly and did not make me feel welcomed. She just checked me in and that was it. There was no mention of the amenities or anything like that. I had to ask her to point out the elevator. I have never had an experience like this. I would definitely not recommend this hotel based on its staff.
Okay 4.3
Pros: The bed
Cons: Dirty windows, weak shower head.
Hyatt Regency Los Angeles International Airport - Los Angeles
Rated no. 4
8.5
Excellent 8.5
Based on 5,159 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.1
Location
8.5
Overall
8.8
Overall 8.5 Excellent
Based on 1,338 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.1
Location
8.5
Overall
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
8.0
Cleanliness
7.0
Comfort
10.0
Facilities
8.0
Location
6.5
Overall
9.0
Cleanliness
8.8
Comfort
8.9
Location
8.5
Services
8.3
Staff
8.7
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
9.3
Cleanliness
8.0
Comfort
7.6
Facilities
7.2
Location
8.8
Overall
8.4
Cleanliness
8.9
Comfort
8.9
Location
8.5
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.4
Services
8.3
Staff
8.5

Excellent 10.0
Pros: The Staff👍🏼👌👌👌👌
Cons: Nothing. Everything was great.
Poor 1.0
Pros: The location was great. The staff was very welcoming, easy check -in.
Cons: When we first got into the room my sister made a joke that the pillows are NOT CRISP. We laughed since she works for Courtyard Marriott in Virginia. Later she mentioned that the door knobs seem like they didnt clean them you could see greasy on the door. Since it was cold we ordered pizza since it fell asleep. Next morning we go down to pick up grab n go breakfast which included a breakfast sandwich. We go back to the room to use the microwave to find a whole tray of chicken and waffles and some more stuff. I call the front desk. She says they will send someone to come down to clean it. The staff comes to the room gets the food from the microwave and never returns. I call the front desk and they kept leaving me on hold. I go explain the problem and tell them we are checking out. This turned out to be terrible especially since me amd my sisters were there for a funeral of a friend who passed from COVID. This says the room was NOT sanitized under the mandated guidelines.
Excellent 10.0
Pros: All my needs were met and the cleanliness!! Also very nice and modern. I will be coming back next time i to LA. I also received a great deal!!!
Cons: Awesome location. Friendly staff and clean. Wasnt too far from anything amd also got a good deal.
Excellent 10.0
Pros: Rooms are nice, my room was nicely cleaned, staff was nice
Cons: N/A
Excellent 10.0
Pros: Clean quiet friendly
Excellent 9.0
Pros: The staff was nice and friendly. The room was clean. Parking was free.
Cons: Because of Covid the breakfast was basically not up to par. The to-go sandwich included pork which I can not eat. It was disappointing because I chose the hotel because it included breakfast.
Good 7.0
Pros: Convenient area .
Cons: I was there for 3 days & my room wasn’t cleaner not once. After I noticed it the first day, I called down to ask why & was told they only clean the rooms every 3 days. That is disgusting & unacceptable especially right now during COVID season.
Mediocre 3.0
Pros: Location, close to the airport
Cons: Toilets didn’t work, they clogged and definitely needs some major updating and not worth the price of $--- a night.
Excellent 10.0
Pros: The staffs are ver accommodating and welcoming. The day manager always ensured that we were taken care of and obtain what we needed for our stay.
Cons: A few tenants didn't observed wearing masks at all times the hotel hallways and elevators. This simple protocol should be strictly imposed. By the way, when we checked in, the guard in the lobby was not wearing a mask and he even talked to me very clo
Excellent 10.0
Pros: Really good Service and the staff really nice and polite.
Cons: No coments Great service.
Mediocre 3.0
Pros: The nice lighting in bathroom.
Cons: The smell of weed and colored people everywhere made my family and I feel super unsafe.
Excellent 10.0
Pros: Staff was very helpful.
Excellent 10.0
Pros: Customer service
Excellent 10.0
Pros: Good location, clean and quiet!!!
Excellent 9.0
Pros: The staff: very helpful and accommodating. Driver was very helpful with bags (we had a lot) clerk offered to check us in early, housekeeping came by in the afternoon to check if we needed anything (on a one night stay) check out everything was waiting.
Excellent 10.0
Pros: Free airport shuttle, free parking, clean room, and friendly staff.
Excellent 10.0
Pros: Staff was amazing, very helpful with everything we needed.
Cons: No
Poor 1.0
Cons: Hotel and room where dirty. Several dead cockroaches in my room.
Excellent 8.0
Pros: Location and parking
Cons: Elevators took forever and I was not given a room key for over 4 hours because they were fixing something. I kept having to check back
Excellent 8.4
Good 7.6
Mediocre 3.0
Cons: It is not 3 star. Max would be 2 star
Good 6.0
Pros: Location
Cons: Under renovation
Good 7.0
Pros: Everything was new and updated. Room was very clean and staff very friendly and helpful. Breakfast was typical for holiday inn.
Cons: The shuttle driver, upon our arrival, was a little rude. He informed me that I needed to call first, even though he was already there picking up two other guests. He did give us a ride but the call first comment didn't impress me.
Poor 1.0
Pros: Nothing read below.
Cons: Early morning construction that started around 8am every morning and the parking situation was very stressful. I was concerned about staying out late, if the parking lot was full I had to park in a sizzler lot and move by 9am. Not a pleasant stay.
Good 6.0
Pros: I liked the proximity to the airport and that they offered a free buffet breakfast. The room was clean and had been remodeled. Free shuttle to and from the airport (must call for pick up).
Cons: The elevator would trap us and not allow go down to the lobby. We were unable to take the stairs as they were blocked off for remodeling (not safe in the event of any required evacuations). In the middle of the night there was a heated argument outside.
Mediocre 3.0
Pros: Staff
Cons: It was under construction The room was not what I selected If the parking lot is full you have to park in the alley
Good 6.0
Pros: There was construction, the parking was very tight
Cons: My room wasn't the cleanest. I found hair in the sink & in the fooor. The bathtub wasn't as clean as I expected.
Excellent 10.0
Excellent 10.0
Poor 1.0
Pros: The shuttle driver
Cons: I am not happy at all. There was blood on my sheets. Dried crispy blood. I called down to tell the front desk but no one came for 30 minutes. Then i went downstairs and showed then the video on my phone. I had to move to different room.
Okay 5.0
Pros: Airport Service
Poor 1.0
Pros: Airport shuttle bus.
Cons: Dirty. Took over one hour to find our reservation.
Mediocre 2.0
Cons: Arrived to find that the hotel does not have enough parking for its guests and was told we would have to park in the ally behind the hotel. Elevator malfunctioned every single time we got in it. Paper thin walls. Would never stay there again.
Good 6.0
Pros: Location was close / convenient to LAX airport
Cons: They were undergoing renovation. Elevators were very slow
Mediocre 3.0
Pros: N/A, would not go back.
Cons: The original room booked was smelly and hallway to room had bad odor. Toilet was flushed and would not stop. Hostess switched us much nicer room after complaint.
Good 6.0
Pros: The room was very clean.
Cons: The breakfast was not the best. Missing basic items like fruit, muffins, cereal. Eggs were over cooked and hard.
Poor 1.0
Pros: Breakfast
Cons: Dirty room, old furniture old bed
Good 6.0
Pros: staff
Cons: I booked a room with 2 beds however when we checked we were informed they did not have any rooms left with 2 beds
Good 7.0
Pros: free wifi, breakfast, & parking
Cons: hotel being remodeled & lots of construction going. my room was way past due for a remodel & furniture was very outdated overall & it looked overall very very old. front desk clerk didn't accommodate my request to obtain a room with 2 beds.
Okay 4.0
Cons: Location bad. Did not feel safe. homeless and thugs nearby and around the corner at the 7-11 store. Afraid to go out at night.
Good 7.0
Pros: The pool and the breakfast selections
Cons: No Place to play cards. Rooms were not very sound proof you could hear people talking in the hall way.
Good 7.7
Pros: More than adequate bed to sleep in between flights. Clean.
Excellent 10.0
Cons: Excellent
Okay 5.0
Pros: It was over all nice. And somewhat quiet. Also it was close to where we needed to go.
Cons: I wanted to pay for a roll a bed and the concierge said I couldn't have one because I already had 2 bed. It's stupid. If I'm willing to pay I should be able to have it. The kids didn't want to sleep on the same bed. Also parking in an alley. No bueno.
Good 6.8
Pros: Clean rooms, free parking, breakfast included (although I didn't try it).
Cons: WiFi is slow and not too reliable (I was disconnected at least 3 times within 2 hours), elevators are very slow, the rooms are dated, and there's a slightly musty smell.
Okay 5.0
Pros: Best thing about the hotel was proximity to the airport and fairly easy to get around the la area. Also within 5 mins of stores and restaurants b
Cons: Wasn't in the best of neighborhoods also the parking was terrible. They have a garage but that was full so I had to park behind the hotel in an alley.
Excellent 8.0
Pros: Appreciated the location and good breakfast
Cons: Upon our arrival, our room smelled of Body Odor. After turning on the A/C it went away
Excellent 10.0
Pros: The location was perfect for our visit. Breakfast was very nice. The rooms were clean, staff were friendly and courteous I will be there again in a few weeks
Excellent 10.0
Pros: Best hotel near LAX for a quick overnight stay! Very close to LAX with a quick free shuttle pick up. The shuttle bus driver was the best ever! He was courteous, friendly and took all of our heavy suitcases from the shuttle to our room and then back the next morning!!
Excellent 9.4
Pros: Breakfast was good. Staff was very nice. Quiet for location.
Cons: Elevators take a while to arrive from each floor.
Excellent 9.4
Pros: We missed our flight home, so after already checking out and heading to the airport to book another flight, they offered to keep our bags there and sent the shuttle out for us so that we could enjoy a couple more hours in Los Angeles. Very clean, very comfortable, and surprisingly quiet for being located so closely to the airport. Would stay here again!
Okay 5.7
Pros: The location was the only thing this hotel had going for itself.
Cons: The price matched the service & accommodations.
Good 7.3
Pros: The room was very clean and comfortable. It was quiet even though it is in a busy, noisy area. The bed was comfortable.
Cons: The air conditioner in room 320 does not work well, we had it turned to a comfortable temperature but it could not keep the room cool. The gentlemen that checked us in, Sterling was his name, was rude and noncommunicative. We asked about places to eat and about the shuttle to the airport and he was very short and did not explain things in detail. Perhaps just a little training would help his approach with customers at the counter.
Excellent 8.3
Pros: It is a good basic hotel. Good breakfast, free wifi.
Cons: I won't stay there again because it took their shuttle about an hour to pick me up at the airport- about a five minute drive. Shuttles for the other hotels came about four times while I was waiting.
Holiday Inn Express Los Angeles - Lax Airport - Los Angeles
Rated no. 5
8.5
Excellent 8.5
Based on 1,338 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
8.4
Food
9.2
Location
8.7
Overall 8.4 Excellent
Based on 2,057 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.4
Food
9.2
Location
8.7
Cleanliness
8.4
Comfort
8.0
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.7
Comfort
8.8
Facilities
8.7
Food
9.2
Location
8.7
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.3

Excellent 9.0
Pros: The guys handling the parking were very helpful. My battery was flat, they helped me find a solution, and facilitated the access for another car with which we could jump start mine. Thank you!
Okay 5.0
Pros: bed was comfy
Cons: LOUD Air conditioning fan
Mediocre 3.0
Pros: Location
Cons: Cleaning
Excellent 8.0
Pros: Beds, proximity to airport, free shuttle to LAX, gym although unfortunately close due to covid, theres restaurants and cafe inside the hotel. And we have a balcony facing the pool area.
Cons: Balcony needs to be cleaned and windows as well! No grab and go breakfast.
Mediocre 2.0
Cons: I paied more than price and the staff give no reason. I will never stay there again.
Excellent 10.0
Pros: Love staying at this hotel. Easy, clean, convenient and family friendly
Excellent 9.0
Pros: Location and shuttle services
Excellent 9.0
Pros: Great room
Cons: Yes $43.00 for parking
Good 6.0
Cons: 40 parking
Excellent 10.0
Cons: Watch out for the parking fees. Way over priced.
Excellent 10.0
Pros: I love how clean and how friendly the workers were.
Cons: I hated the parking pay and the daily 50$ deposit.
Good 6.0
Pros: The location
Cons: There was no housekeeping. I requested housekeeping and clean towels and no one came. I went to front desk the next morning to make the 2nd request for towels and housekeeping. There was also no mention of $43 per night for over night parking.
Excellent 10.0
Cons: Yes the amount of money to park was to much And the deposit for 3 days was to much.
Poor 1.0
Pros: Hotel was clean, staff are awesome
Excellent 10.0
Pros: Friendly and professional staff. Trying hard during this difficult time.
Cons: No
Excellent 10.0
Pros: Fantastic hotel staff from the GM to the housekeeping staff..just went above and beyond during this Covid situation...
Cons: nothing
Excellent 8.0
Pros: Staff was friendly but left us in the dark about having to pay for internet. They did cut us a break on the parking because we would return the car in a few hours after we ate.
Cons: Paying to use the internet. Not event the high speed connection but the regular old internet. In 6 days up and down the California coast, this is the only place that charged us for the internet.
Excellent 10.0
Pros: Space
Cons: No problems
Okay 4.0
Cons: Parking fee is half of the room fee. Inhonest business
Good 7.0
Pros: I liked the amenities, especially the gym, and the cleanliness and modernness of the hotel. The rooms were nice, and staff was relatively friendly and helpful.
Cons: Price-gouging customers approximately $45 a day for parking (not even valet!) is not cool. This is a major sticking point and a major reason why I'm probably not going back to this hotel. Absolutely ridiculous. $15 a day would be more reasonable.
Excellent 9.0
Cons: WiFi was down at times. Frustrating.
Good 7.0
Pros: Pool area very serene landscape and furniture. Being poolside you would not think you are close to airport.
Cons: Did not appreciate the expensive parking at $50 a night. Unfortunately prior to leaving room a large roach came through front door, not even knocking.
Good 7.0
Pros: Location
Cons: Poor room , first floor parking lot , no bath tub, tv did not work needed repair
Excellent 10.0
Okay 5.0
Pros: The rooms were very clean and nice and comfortable.
Cons: The parking is very expensive per night and self parking is not easy for patrons of the hotels.
Good 7.0
Pros: Location and staff were great
Cons: Room was outdated and did not have some amenities I have come to expect with Hilton. No microwave, older lighting, coffee maker and refrigerator.
Poor 1.0
Pros: staff was wonderful
Cons: The room is located next to laundry and storage room. Did not get much sleep. I had a very long day and wanted to relax in hot tub. When I got there its was full of people drinking and smoking marijuana. Could believe this I have stayed At Marriott b
Poor 1.0
Pros: The ambience.
Cons: The T.V. never worked I had called down they said they were sending someone up. 3 hours later no one ever came, then they took the phone off the hook we couldn't even call down stairs even to call for someone to bring up a cart. Terrible stay!!!
Poor 1.0
Pros: The location was convenient and they provided free shuttle to airport.
Cons: The hotel staff was HORRIBLE. I got locked out of my room after I advised the hotel staff that I was going to extend my stay due to being in town for a funeral. It took almost 1 hour for security/hotel maintenance to help me gain access to my room.
Excellent 10.0
Pros: Cleanliness
Cons: Having bottled water in the room.
Excellent 8.5
Excellent 8.5
Excellent 10.0
Excellent 10.0
Pros: Overall experience was five all the way. Great staff, wonderful customer service, comfortable rooms, nice lobby, restaurants and lounges.
Cons: Parking attendants were very helpful and nice as well but the hotels policy regarding parking is very steep. The rates are extremely high and should at the very least offer in and out privileges
Excellent 8.5
Good 7.1
Excellent 8.8
Pros: I had one of the renovated rooms on the 18th floor. Lights are motion sensors which was pretty cool and an interesting way to save power. Loved the M club lounge the best though and the view is incredible! Over LAX airport. Bed was comfy, desk lighting great. Definitely consider staying here again. I was allowed a 4pm checkout with Marriott benefits - yay! Especially because I had a late flight out.
Cons: The ceiling panels in the bathroom had lifted up which wasn't a great look. Only 2 panels. I tried fixing them.
Excellent 8.2
Pros: The staff were wonderful and helpful specially D antoine.
Cons: I like the enthusiasm of the hotel and the safety,I move from ventana hollywood hotel to marriott because my rental car were vandalized and they should told me about the safety,but they didn't.I regrets my stay there and I have 3 rooms for 319$ plus taxes each room.At Mariott the prices is cheaper 100$ less.
Excellent 9.4
Pros: What I'll remember most is the consistently friendly and helpful service, from first arriving to departure.
Cons: Pool was a bit cold
Excellent 10.0
Pros: My kids and I love our stay... Beds were comfortable. . staff was nice and friendly.. The restaurants were delicious.. Love the pool and jacuzzi.. We had a great time.
Good 7.7
Cons: The Wifi service
Good 7.7
Pros: Clean, comfy beds and decent restaurants within.
Cons: Room smaller than expected, especially the bathroom
Excellent 8.0
Pros: Staff helped us with the set up of a baby bed
Good 7.1
Pros: The room and restroom was very clean and the restaurant for breakfast very good
Cons: Room is small
Okay 4.0
Pros: The pool is nice
Cons: The rooms are very very small, the treatment to the costumer is really bad. Not reccommended.
Excellent 8.0
Cons: Had to wait at airport for 35 minutes for shuttle to pick me up. Unacceptable!!
Excellent 10.0
Pros: Really great staff. Enjoyed the wine pairing and tasting menu at steak house.
Los Angeles Airport Marriott - Los Angeles
Rated no. 6
8.4
Excellent 8.4
Based on 2,057 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
8.6
Overall
8.0
Overall 8.4 Excellent
Based on 1,569 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
8.6
Overall
8.0
Cleanliness
8.0
Comfort
8.2
Facilities
7.7
Location
7.7
Overall
8.3
Cleanliness
6.2
Comfort
6.5
Facilities
6.5
Location
7.4
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.4
Services
8.2
Staff
8.5
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.9
Facilities
7.0
Location
8.6
Overall
7.5
Cleanliness
9.0
Comfort
8.9
Facilities
8.4
Location
8.8
Overall
7.6
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.4
Staff
8.8

Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: The hotel was wonderful! We definitely be staying here coming and going out of LA.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Clean, the amenities and the staff. This will be my new choice of hotel when traveling back to California.
Cons: Na
Mediocre 3.0
Pros: Location
Cons: The room is horrible and the bathroom worst. The shower terrible.
Excellent 9.0
Pros: Helpful staff, clean, modern, comfortable, and excellent shuttle service to LAX. Kitchen made a good effort to prepare tasty takeout fare.
Cons: Met all expectations without fail
Excellent 10.0
Pros: Clean nice
Cons: Nothing
Excellent 10.0
Pros: Bed very comfortable Hotel closed to the airport with a free shuttle , hotel is quiet Very convenient location
Cons: No breakfast .... maybe a grab and go could be good when you need to catch a plane
Excellent 10.0
Pros: Helpful staff
Cons: N/a
Excellent 8.0
Pros: Great customer service and location
Cons: Parking prices
Excellent 8.0
Pros: Bed was good but breakfast was not that great to me.
Cons: All in all it was good but maybe needs to be updated because my room had a popcorn ceiling.
Excellent 10.0
Pros: The hotel was very close to the airport AND offered an efficient shuttle.
Cons: no. It was excellent, clean, the beds were comfortable.
Poor 1.0
Pros: The bar
Cons: My room was dirty they gave me another that toilet seat was dirty so they gave me another then my shower was broke so I almost burnt my self it was a nightmare
Excellent 8.0
Cons: no housekeeping due to covid
Good 6.0
Cons: Occupants in the next room over has blasting music all night long. They were running up and down the hallways and banging on doors.
Excellent 8.0
Pros: The hotel was nice and good location
Cons: The Parking was 42$
Poor 1.0
Pros: Very close to the airport
Cons: Our room was not clean , we arrived there were dirty towels left behind in shower from previous guest . We called front desk and was switched to another room , 2nd room door was broken lock did not work . Also the hotel was not safe .
Excellent 8.0
Pros: The hotel was nice and updated
Cons: The hotel fails to mention that parking is $46 a day that includes tax,There is cheaper parking about 3 or 4 blocks away however there isn't a shuttle bus for that garage,also house keeping failed to to come to my room the second day of my stay
Good 7.0
Pros: Size of television. Internet TV option.
Cons: If booked by the day - be prepared for new $50 hotel deposits on top of unreturned deposits.
Excellent 10.0
Pros: It was very clean and nice
Okay 5.0
Pros: The lobby and the tv in the room
Cons: The sheets Were dirty when held up to the light. Bathroom was dirty too!
Excellent 10.0
Pros: Extremely attentive customer service.
Excellent 10.0
Cons: They charged me $46.20 for parking and my vehicle got damaged in the parking lot. Valet was not able to file a claim or follow up with a claim form. My vehicle is still damaged and you do not want to accept responsibility on something that happened there.
Good 7.0
Pros: Staff was Excellent!
Excellent 10.0
Pros: Staff and cleanliness
Cons: Proximity to eating is fair
Okay 5.0
Pros: The hotel appeared nice. The location from the airport was great. The A/C worked very well. The tv was huge! I was able to see it clearly from the bed across the room.
Cons: It was hard to navigate the hotel as everything was poorly marked. Little to no signage indicating direction. The staff was helpful, but I wouldn't say welcoming or friendly.
Okay 4.0
Pros: friendly staff
Cons: My air conditioning shut off during the night, leading to a too warm room and interrupted sleep. I would only recommend this hotel again if the air conditioning is fixed.
Okay 5.0
Pros: Great location (near LAX) Nice people, and good restaurant.
Cons: Rooms outdated, especially bathrooms.
Poor 1.0
Pros: Nothing...
Cons: Room was too noisy. Not prevent any sounds from next door and even upper level. Made me crazy so did not sleep at all. It was hell!!!
Excellent 10.0
Mediocre 3.0
Cons: Check-in took forever because of deficient infrastructure.
Poor 1.0
Pros: All was average
Cons: Parking, staff, dirt carpet room
Excellent 8.4
Good 7.0
Pros: Location
Cons: Management
Excellent 9.7
Pros: Breakfast fair, room excellent
Cons: Good spot and facilities. A little chaotic for dinner
Okay 5.0
Pros: Ridiculous parking fee 50 dollars for guests
Cons: Ridiculous Parking fee 50 dollars for guest.
Good 6.0
Pros: Service is really good, every one was nice.
Cons: A lot of things, I think that the hotel description is misleading advertising. They do have what they say but you have to pay extra for every single thing. It was like they were trying to draw all of our money with anything and this wasn't clear in the ad
Okay 5.0
Pros: The room and overall upkeep of the hotel was excellent!
Cons: The parking was horrible, in particular due to an event that they were hosting, and there was no parking spaces available. Better communication, including signage and additional staff to assist with parking issues like this, would have been helpful.
Good 7.0
Pros: The food was good and it was delivered with in the 25 minutes stated also the water pressure was great.
Cons: Cigarette Smoke came in under the door adjacent to my room and I could not stop coughing so I had to the hotel robe at the base of the door When I woke up in the morning I was covered in bites on my legs and my arms and I took photos!!!
Okay 5.0
Pros: The staff was friendly
Cons: The room I booked wasn't available. I needed 2 beds and had to upgrade ti a suite for $70 more per night. They did give me free parking which would have been $50/ night.
Good 6.0
Cons: Was surprised about having to pay so much $28 for parking.
Good 7.0
Pros: How clean it was
Cons: No
Mediocre 3.0
Pros: Location
Cons: No drawers for clothes - two small ones Fridge wasn't working I fell Sun AM in their shower and my rear and lower back hurt still. Made us miss our Disneyland day on Mon because I hurt.
Good 7.0
Pros: Housekeepers were friendly, nice atmosphere
Cons: Parking cost are ridiculous & front desk staff when we checked in @ 3am was rude!
Good 7.0
Pros: It was an objectively nice hotel. It was clean and felt safe and secure.
Cons: The amenities were a little too expensive for an airport hotel. $5 for a bottle of water? No free WiFi? $25 breakfast? Pretty ridiculous in 2019. They also gave me exactly NOTHING for being SPG Gold.
Okay 5.0
Pros: I with a very nice hotel. I wouldn't rate as a 4 star. But for that area it would be a four star. The tv was nice and big. I like the color sequence.
Cons: Self parking was $42 a night and valet was $55 a night. There was limited self parking. Especially as we got later into the night.
Poor 1.0
Pros: Cleanliness
Cons: They rob you It’s a five-star hotel and I have to pay for parking & I need to pay for the W Fi
Poor 1.0
Pros: The bed!
Cons: We didn't like anything else here
Excellent 8.5
Excellent 10.0
Excellent 8.5
Pros: Location
Cons: Lack of electronic plugs
Excellent 10.0
Pros: First, The employees were kind. So I could ask without any pressure. Second, The facilities were clean overall.
Cons: If you want to use wi-fi you need to pay about daily passing. I didn't feel uncomfortable about it.
Excellent 8.2
Pros: nice room. comfortable bed. everything worked
Cons: Terrible pickup service at the airport. We waited a half hour for the shuttle, and finally I had to call the hotel to request a pickup. The other hotel shuttles passed by every 10-15 minutes.
Excellent 10.0
Pros: Didn't know what it was. It was better then I thought. Nice staff. Nice place. Stay there again. Time and time again
Good 7.1
Pros: Close to the airport, clean room, friendly staff, quiet, good dinner recommendations, shuttle was on schedule.
Cons: We had to move into a 2nd room because the air conditioner wasn't working in the 1st. There was a $9.95 charge for the WIFI connection. The continental breakfast charge was too much ($19.00).
Excellent 8.0
Pros: The rooms were clean and comfortable.
Cons: There was no late night snack bar.
Mediocre 2.0
Cons: I didn't enjoy that I had to pay for parking when I'm already staying at the hotel and paying for the room it's bullshit my bank account is now over drafted 100 dollars because of this
Excellent 8.5
Cons: Parking is outrageous, additional tax and no free wi-fi. Ridiculous!
Okay 4.6
Cons: $28/day parking fees! This was not mentioned at time of booking. Reserved two rooms with two double beds in each, as our party consisted of two families of four. Was given two rooms with 1 king bed in each. Staff was rude and seemed annoyed that the reservations were booked via 3rd party. Rooms were on the small side and out dated. Very small pool and jacuzzi. Breakfast buffet is $24 for those interested.
Renaissance Los Angeles Airport Hotel - Los Angeles
Rated no. 7
8.4
Excellent 8.4
Based on 1,569 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.8
Location
8.6
Overall 8.3 Excellent
Based on 4,503 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.8
Location
8.6
Cleanliness
8.4
Comfort
8.6
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.0
Comfort
7.7
Facilities
7.9
Food
9.0
Location
8.5
Cleanliness
8.5
Comfort
8.4
Location
8.5
Services
8.2
Staff
8.2
Cleanliness
9.4
Comfort
9.4
Facilities
8.9
Location
9.4
Overall
9.5
Cleanliness
8.1
Comfort
8.1
Facilities
7.9
Food
8.8
Location
8.5
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.4
Staff
8.4
Cleanliness
8.7
Comfort
8.7
Facilities
8.4
Location
8.6
Overall
8.2
Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Food
8.5
Location
8.9
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.3

Okay 5.0
Pros: We needed a room for the second day of travel delay and this Sheraton was close to the property we stayed at the first night. Good sunlight in the room.
Cons: Once the air freshener wore off, the room smelled like the clothing of a smoker. Then we started smelling smoke from other rooms, pot and cigarette near our bathroom. In these Covid days, it is not reassuring to realize that the ventilation in your room is connected to those of others.
Mediocre 3.0
Pros: Nice staff
Cons: Found roaches in the room .
Good 7.0
Pros: Beds are comfortable
Cons: I paid for walk in shower and did not get one
Excellent 10.0
Pros: The bathroom mirrors were great
Cons: Complimentary breakfast could’ve been sent to your room to at least still give you the option.
Good 6.0
Pros: The coffee, view , fridge and cleanliness. The bar and exercise machines
Cons: You are able to hear everything through wall .Parking was a bit hassle! And price
Good 6.0
Cons: Parking for handicapped people not enough spaces and the 50 dollars charge is to much
Excellent 10.0
Pros: Starbucks/ bar area
Okay 5.0
Pros: Front desk staff are excellent - very friendly, helpful, courteous.
Cons: SHOCKED lack of cleanliness1)Hallway walls dirty;big areas of wallpaper & paint damaged,shabby2)Room black stuff on floor:smeared3)Multiple dark stains on carpet & moulding splashed w/dark stuff.DIRTY4)CIGARETTE SMOKE ALL DOWN HALLS-DISGUSTING/UNHEALTHY
Poor 1.0
Pros: Terrible stay
Cons: Staff was very impatient and inconsiderate. Will never stay at this hotel again.
Mediocre 2.0
Cons: This hotel was holding hundreds rooms for the nurses giving the covid vaccine and nurses around infected people. There was no warning about the exposure.
Excellent 10.0
Pros: Location
Cons: Didn't receive a wake up call, after requesting one.
Mediocre 2.0
Pros: The room was spacious
Cons: The water pressure in the shower was insane. The staff was unfriendly and rude - yes I understand Covid-19 has every frustrated but, it service was horrible, even by Covid standards. Just not worth it, at all.
Good 6.0
Pros: Parking cost too much. $55 to park myself... pass
Excellent 10.0
Pros: The location
Cons: The carpets seemed old and difficult to travel the suitcase on
Mediocre 3.0
Pros: Location to airport but that is it
Cons: I have stayed at this hotel multiple times in the last couple of years, but this is the last time. My hotel room was subpar with torn carpet and no soap. The van driver to the airport the next morning was extremely rude, I will take my business elsewhere
Excellent 10.0
Pros: The hotel was beautiful and the staff was extremely friendly.
Excellent 10.0
Pros: Felt high quality
Cons: Nope
Excellent 10.0
Pros: review of my room and the staff was very friendly.
Cons: Paying for parking for 2 days was 50.00dollars a night.
Poor 1.0
Pros: I’m still waiting for my money they have on hold I’m not happy abt that
Cons: Staff wasn’t helpful. Still waiting on my money they have on hold
Excellent 10.0
Pros: Spacious! Clean! Close to food places, and restaurants.
Excellent 10.0
Pros: I goofed when booking and had the wrong date. Management okayed me coming the day I intended. You really can't beat that! Loved the reflective bits in the wallpaper, catching the sunset. Really nice room.
Cons: Nope!
Poor 1.0
Pros: The bed
Cons: Staff rube not friendly at all I will never stay there never again
Okay 5.0
Pros: The view
Cons: They charged us to use their far back parking garage every single night $17.50 and we could not leave or we would have to pay another $17.50 if we park in the front it was $50 a day to park. There is no microwave & $75 despite upon check in as well.
Poor 1.0
Cons: Worse customer service I have ever received in a hotel- and I didn’t even stay! Will NEVER consider staying with them ever again.
Excellent 10.0
Pros: Location
Cons: No
Good 6.0
Pros: Location
Cons: I thought California did not allow you to smoke in doors. The marijuana smell in the Hallways from people smoking Weed is enough to get you High. I guess in a liberal State you can smoke where ever you want to.
Excellent 10.0
Pros: Great location and shuttle service.
Poor 1.0
Pros: I want a refund
Cons: They called 10+ cops on me after they harassed my husband for mistaking our room as a domestic violence situation. Our room was 1056 and they were looking for 1063. We told them that that’s as embarrassing for me cause I had to walk out as 10+ MEN
Okay 4.0
Pros: Nice size room.
Cons: My room was located right off the elevator and there was a door constantly opening and slamming shut all night long. It was difficult to sleep because of the noise.
Okay 5.0
Pros: The best thing about this hotel is the Starbucks inside of it
Cons: The first room smelled like cigarettes and marijuana. I had to switch rooms because I had my kid with me.
Okay 5.0
Pros: Nothing
Cons: Hotel lobby is full of marijuana smoke smell, self parking is far away from hotel, Hotel parking is too expensive. I would rate 1 star for this 4 star hotel.
Poor 1.0
Pros: Rip off not a 4 star hotel
Cons: $55 a night to park, it’s a scam
Okay 4.0
Pros: The lobby was very clean and fast service.
Cons: Parking was not explained before booking. It’s $17 per day and the location of the parking garage is at a long distance from the hotel. If you want to park in front it’s $50 per day. Also, the TVs are very very outdated.
Okay 4.0
Cons: The fact that even though I had bought a room for longer than a day the hotel parking was not free. Also the "deposit" for $75 every day I stay is rather excessive. Other than it was okay.
Poor 1.0
Pros: Location
Cons: Very dirty room , dirty floors, marijuana smiles everywhere . Stronger in left and hall, not recumbent for family and kids, much worse then a motel 6 in India or Bangladeshi.
Poor 1.0
Pros: Location. Very nice Hotel
Cons: I was put in a adjoining room. The people next door had 2 very loud children who were fighting and screaming as well as the parents fighting and screaming as well. I had to be up at 3 am for my flight. Security was sent up twice but nothing changed.
Good 7.0
Pros: It was close to LAX where my friend was flying into so she was able to take the shuttle.
Cons: VERY limited selection of food. Not sure what the menu looked like for in-room dining. Self park wasn't close to the hotel. 3 sets of doors on the side of the hotel that looked like you could enter weren't open. Didn't change out tissue box.
Poor 1.0
Pros: Room was ok only saving quality
Cons: I arrived late around midnight and the lobby was crawling with people drinking and smoking- cars pulling up to the entrance with blasting music, pot smoke everywhere - I did. It feel safer. No security guards anywhere. So more happened hut out of chara
Poor 1.0
Pros: Starbucks in lobby.
Cons: Noisy "neighbors" pounding on their door at 4am. Other guest told me he had noisy partiers near him into the early hours, too. Will never stay here again.
Okay 4.0
Cons: I did not like that guess next door were obnoxiously loud at 6:30 in the morning waking my husband and myself up. I called front desk and they did not do anything about it
Good 7.0
Cons: No housekeeping services even if requested.
Okay 5.0
Cons: I was let down by my stay here and will not return or recommend to anyone. My room was non smoking but smelled of smoke inside and in hallway-- dangerous i have asthma!! Also the bed had brown stains! gross. workers allowed guests to smoke at entrance
Good 7.0
Pros: good quality 3-4 star conference style hotl. Could be in any city in the US fly in stay there leave and never see the city at all.. bland sterile business hotel... clean
Cons: 50 dollars a night for self park at a conference center???? get real!!!!!!
Good 6.0
Pros: Location, close to LAX
Cons: Arrived to the hotel in the evening. People hanging in front of the hotel made me uncomfortable as majority were not wearing mask.
Good 7.0
Pros: The staff was welcoming and helpful
Cons: The guest next door to my initial room were noisy. Sounded like they were having a party. I had to call at 2am to have my room moved. While I understand that you can’t control who your guest are, you can still monitor noise levels and wild behavior
Okay 4.0
Pros: I like the location.
Cons: I did not like them not as attentive as other hotels. The room was not able to be clean when I needed.
Good 6.0
Pros: Staff was great, very informative and helpful. Very clean!
Cons: The parking price was ridiculous. I think they should have a microwave inside the room especially with the Covid 19 situation going on just one microwave for the entire floor is definitely not safe and very inconvenient also. The parking price horrible!
Excellent 10.0
Excellent 8.4
Mediocre 3.0
Pros: The hotel is close to the airport and it had a starbucks. That's about it.
Cons: The hotel was very dirty. Trash outside, hallways and elevators. The rooms (I changed rooms 3 times) smelled like cigarettes, the hallways smelled of weed and the guests were loud and rowdy. No one wore a mask in shared space. No hot water the first day.
Mediocre 3.0
Cons: There was a huge party going on in the parking lot every night of the week. The hallways smelled like marijuana, it was coming through the vents. People were smoking marijuana on the elevator. The hot water was out for 2 days. They ran out of wash clothes
Mediocre 3.0
Pros: Location
Cons: The TV did not work, you could not call out on the room phone - very bad experience, staff was not help!
Mediocre 2.0
Pros: Nice location
Cons: A lot of insects and toilet bowl problems the whole stay... even after maintenance.
Mediocre 3.0
Pros: The location and how close it was to the airport. The staff was patient and very friendly. It was big.
Cons: Parking is a rip off because there is absolutely no where to park. The first room we had was leaking water and the toilet was not working properly. It was very difficult getting towels. Trash in the hallways pretty much the entire stay.
Mediocre 2.0
Pros: Location
Cons: The entire hotel smelled of weed, there was large groups of people conjugation outside the hotel smoking weed. Horrible noise issues throughout the entire stay even in the very middle of the night with other hotel guests.
Good 7.0
Cons: There were quite a number of unmasked young people staying in the hotel. Since the posting of no more than 2 people per elevator was not seen by many, I had to get out of the elevator as they piled in on more than one occassion.
Mediocre 3.0
Pros: Comfy bed
Cons: Marijuana smell EVERYWHERE
Good 6.0
Cons: They did not clean the rooms.
Okay 5.7
Pros: Excellent front seat girl. (Late afternoon and evening on 7/7)
Cons: First room smelled strongly of cigarettes and weed. Common area outside smelled of weed. Several transients walking in and around parking and entrance
Excellent 10.0
Pros: Bed super comfy, staff very friendly
Excellent 9.4
Excellent 10.0
Pros: The bed was very comfortable.
Cons: Food prices were a tad bit high.
Excellent 10.0
Pros: Loved everything
Cons: Water in the rooms
Excellent 10.0
Cons: Everything worked out excellent including the shuttle to airport
Excellent 8.2
Pros: Great place to stay!
Excellent 10.0
Cons: There was no coffee in the room to make coffee. Was hungry so went to the restaurant and mentioned this to the waiter and they comped my coffee with breakfast and couldn’t have been nicer. Good touch.
Excellent 10.0
Cons: Great hotel!
Excellent 10.0
Pros: Great food
Cons: Great no comments
Excellent 10.0
Cons: Gift shop pricing
Excellent 8.5
Excellent 10.0
Pros: Bed was fantastic. Great room. Excellent pick up and delivery to airport (shuttle).
Cons: Everything was great.
Excellent 10.0
Excellent 10.0
Good 6.2
Pros: Fitness center
Cons: Huosekipping playing music wail cleaning.ther is no insulation, you hear it for hours ...want to or not. Asking did not help.
Excellent 10.0
Excellent 9.5
Excellent 9.3
Good 7.1
Pros: The staff of Sheraton’s contract shuttle services were very rude to the customers. He forgot to mention my airline while stopping at T2 for other airlines’ customers and said this was my fault that he had to take me back to the terminal again. I told him this is not my job to know which terminal my airline is located. I stated that he was very unprofessional to say that this is my fault and his attitude is ridiculous, and then he told me to WATCH MY LANGUAGE?! Sheraton really needs to work on their management on contracted staff. I will never stay with Sheraton again due to this reason.
Excellent 8.5
Okay 5.4
Cons: After a long day of travel we checked in and went upstairs and found out our room was a double bed not a king bed . When I called they said they ran out of kings I had booked the king several days in advance and there was no mention when we checked in. I guess they thought that we would just take whatever they gave us instead of giving us what we requested an already paid for. They promised a credit to my credit card I have yet to see. I requested correspondence in regards to the credit I’ve yet to see that as well. Also the air-conditioner was extremely loud and kept us up all night. We only had five hours to sleep before next flight so that was really unfortunate.
Excellent 9.5
Good 6.5
Pros: Gym was nice.
Cons: Food selection in hotel was not plentiful. There were small flies (plural) all over my shower.
Good 7.4
Pros: Hotel itself very good, very comfortable and clean.
Cons: You think you are getting a good deal until you get there and realize they charge for everything, even for the wifi! It is ridiculous! Near the airport and far from everywhere else. Staff is not friendly - not recommended for family/leisure trip.
Okay 4.2
Pros: Awesome bed.
Cons: Didn't have housekeeping while staying there.
Excellent 10.0
Good 6.2
Cons: It was terrible and confusing. You had to get a voucher every day and it was far away, so you had to walk with all your stuff very inconvenient. Thought it was crazy that you had to pay for wifi too
Mediocre 2.0
Cons: Staff made up different policy to extort money from confused scared woman. The received numerous calls from the booking agents and their parent company but they refused to honor the stated policy. The result, the hotel took all the cash off a woman who was traveling alone and had miss her flight due to an airline agent's mistake, Their actions forced a diabetic not to eat for over 14hrs.....
Good 6.0
Pros: I liked the view the room was ok wasn't what I was expecting (received a king instead of a double queen) Staff was very friendly
Cons: -Wasn't aware of parking so I was charged twice for going in and out -Have to pay for WiFi (Not Free) -Paid for club level wasn't able to access the club room for breakfast or the horderves with my key card -Extra $20 to get a double queen when it was offered during reservation but wasn't able to select figured since there was 3 guest it would give me double queen (said king or double queen) -Wasn't Well Informed on anything during check in -Left disappointed
Good 6.0
Pros: Location and shuttle timeliness.
Cons: I didn't appreciate being charged for valet when I never had a car parked at the hotel. And then making an attempt to get in touch with the finance department of the hotel was nearly impossible. I left messages and called repeatedly only to never receive a call back.
Good 6.5
Pros: Location, wait staff, pool, weight room
Cons: Smelly stain in hallway, pointed out to staff, nothing done. Gap between hall doors and floor results in noise and lost privacy.
Good 7.4
Cons: Expensive Buffett breakfast. Expensive orange juice and coffee. Breakfast buffet tasted like it was out of a can. No selection for ala cartel for breakfast. No vegan selections. Extra charges for room service, 2 different charges. No bathtub/shower combo. Parking distance from hotel.
Good 7.4
Pros: Valet service was accommodating and let me unload the baggage I had with me.
Cons: Nobody helped with the luggage and car seat I was lugging. Bellman with a rolling luggage cart walked right past me. Front desk was not very welcoming and friendly either. Must be because Sunday evening I was guessing. The bartender who took my food order was acting like he was doing me a favor by placing the take out order, but the hostess was friendly though and smiled when me my wife and my one and a half year old walked in.
Okay 4.0
Pros: Average hotel. I chose the hotel for a weekend stay after noting that it is listed as a 4-star hotel. I am not sure how these a ratings a made but relative to all the hotels that I have stay in, this Sheraton is likely only meeting the bare minimum of the criteria to maintain a 4-star rating. Average room
Cons: Very poor customer service. It took over half an hour to check in to a hotel that was already paid for online.
Okay 4.0
Pros: located near LAX so convenient for meeting or overnight stay for flight itinerary
Cons: Service exceedingly slow at the desk and in the restaurants. Had to ask for food 3 times before served. Desk personnel super slow - only two working and very inefficient. Took over 30 minutes to check 4 people in! Room clean but showerhead set for hobbit height. I am only 5'9" and it was at chest level. Sink fixtures loose.
Okay 4.5
Pros: Close to Airport
Cons: Not impressed. I've stayed in economy hotels with rooms that were better equipped. Its 2015 everyone needs to charge some sort of device, there is no phone charger/outlet by bed night stand. These outlets are usually at the base of a lap or something... The first outlet I tried on a wall would not hold the charger plug, the plug would just fall out of the outlet. Very nice... I did find a working outlet behind a chair. Our 16 year old son was traveling with us so we needed a room with 2 queen beds. The mattresses must be original to the hotel. The springs on our sons bed would squeak at the slightest movement. Both beds did not have comforters, so we had to call the front desk to bring some up. The service was prompt. The thermostat is outdated and difficult to use, also not lit which makes it impossible to adjust in the middle of the night without turning on a light. I guess Im the first person who has ever needed to adjust a thermostat at night. Lamps are not run by a wall switch. So if you check in late you have to walk into a dark room and head straight for the lamp. Also nice... No fridge. Not a $369.00 room by any stretch... Way over priced!!!
Mediocre 2.0
Cons: I pay for parking I should be free if u guest at hotel?
Okay 5.4
Pros: Nice quiet location Great location for foods Things to do are within 15 min drive Very proffesional staff 24 hour kitchen
Cons: Room isn't comfortable enough No refrigerator Non-competitive rates Tiny bathroom Parking is a hassle, valet reccomended Room service takes too long
Sheraton Gateway Los Angeles Hotel - Los Angeles
Rated no. 8
8.3
Excellent 8.3
Based on 4,503 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Food
6.5
Location
8.9
Overall 8.3 Excellent
Based on 1,617 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Food
6.5
Location
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
5.0
Overall
6.3
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
7.6
Facilities
7.2
Location
7.6
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
8.9
Comfort
8.7
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.4
Food
6.5
Location
8.8
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.0
Staff
8.5

Excellent 8.0
Cons: No disclose i formation at checking time about scheduling a shuttle to the airport
Excellent 10.0
Pros: Room super clean, staff helpful. A very happy stay.
Cons: The occasional engine noise from airport, but it is an airport hotel.
Excellent 9.0
Pros: No breakfast or coffee
Cons: Coffee brealfast
Excellent 9.0
Pros: Location and the customer service was phenomenal.
Cons: No refrigerator in room
Excellent 10.0
Pros: Location
Cons: Parking price
Excellent 8.0
Pros: The staff are really helpful and I liked the quality of the place.
Cons: I had lot of luggage and it look a little bit of time to remove them from my car. It took me 17 mins and they charged 22$ since it passed the 15 min free parking timeline. I wish the time window for free parking was not that narrow.
Excellent 9.0
Pros: location
Cons: everything was good
Excellent 10.0
Pros: Everything
Cons: Nothing, everything was 💯 satisfy
Excellent 8.8
Excellent 10.0
Pros: All good
Cons: No
Excellent 10.0
Pros: Close to the airport and clean.
Excellent 10.0
Pros: The cleanings,the space
Cons: No
Excellent 10.0
Pros: It was close to the airport and very nice and spacious room. Perfect place to stay if you have a crazy layover like we did. The shuttle was great to.
Cons: This isn’t a diss but was funny as me and my son had a great laugh about it. It needs to be told somewhere. So on the morning we checked out, we were trapped by the Hotel’s service robot in the elevator. We watched as a employee wrestled it
Good 7.0
Pros: Good water pressure and the bed was comfortable.
Cons: The hotel said the diner was open. When I arrived, it was closed. At least a hotel nearby had food options. The body wash dispenser was empty. I’m glad I brought my own.
Excellent 10.0
Pros: Wrt clean
Cons: Staff excellent
Excellent 8.0
Pros: Close to the airport
Cons: Was a bit dated but very clean. We were isolated in the room due to the pandemic so it was a bit of an unusual stay.
Excellent 8.0
Pros: Location
Cons: Onsite bistro/restaurant should be open all day rather then only in the morning and evening.
Poor 1.0
Cons: Per cost, No breakfast AND did not state had to valet pking of $45 to park where we already left it! Non-smoking hotel, Complained of extreme smell of marijuana And glue smell in our room n hall. Maid cleaning near, did nothing. Complained & nothing done!
Okay 5.4
Cons: Hard to find. Shuttle system poor as far as leaving hotel
Excellent 10.0
Good 6.0
Cons: Didn’t sleep at all. Up all night listening to loud noises.
Mediocre 2.0
Cons: There's no pool or hot tub. We also had no local channels so we couldn't watch the Dodger games. There's also no option to self park so you have to pay for valet which is $36 extra a night.
Excellent 9.4
Pros: Staff was friendly. Quick check in and a quick check out.
Good 7.0
Pros: The hotel shuttle was convenient
Okay 5.0
Pros: PROXIMITY TO AIRPORT
Cons: NO COMPLIMENTARY BREAKFAST AND SLOW SHUTTLE SERVICE!!
Poor 1.0
Pros: Location is close to airport and hotel is clean. Room is small but very comfortable and practical. no noise. BUT:- Valet staff and hotel manager are the worst we have ever seen very rude and unprofessional. will never use that location again.
Cons: My wife had to call manager after very long argument they did allow us to unload our bags. Beware of the valet parking staff and hotel manager. As business platinum members we will never use this location again. the worst service and staff.
Good 6.0
Pros: proximity to airport
Excellent 10.0
Pros: I was very pleasantly surprised by this hotel. It was very clean and everyone was very friendly. It's proximity to hotels in transit or very nice it was even nicer than some of the higher priced hotels in the area that we stayed at. I would definitely recommend this place .
Cons: I didn't like that parking was not included and if you wanted to do the valet it was $30 a day. The parking garage is nearby where between 15 and $20 each time you went.
Mediocre 3.0
Pros: Free shuttle to the airport
Cons: No pool, no room service. The workers at the bar didn't want to give me any utensils nor syrup just because I didn't purchase anything from them yet I was paying to stay at the hotel for 4 nights. The star bucks is also very basic.
Good 6.0
Pros: Proximity to LAX
Cons: Air conditioning unit was very loud
Good 7.0
Pros: Clean, quiet, away from busy road. Pleasant staff. Nice looking room and hotel. Closest hotel to LAX. The shuttle operates 24 hrs a day.
Cons: FOOD DESERT: This hotel has NOTHING to eat, they have an overpriced snack shop with candy bars and small bottles of wine. Star Bucks(yuk)is open limited time. Bring instant cereal or dried soup and a spoon to avoid going hungry (in case you arrive late).
Good 7.0
Cons: I did not like the fact that you had to pay $30 for parking. that is outrageous, after paying for your hotel. Will not return to that location
Okay 5.0
Pros: Pillows were ok
Cons: First floor room about 100ft from the registration desk. Terrible bathroom. One of the worst showers ever. Apparently it was a disabled room for little people. The remote for the tv did not work. The regular rooms may be nice but this room was terrible.
Excellent 8.8
Pros: There was a free airport shuttle. Walking distance to bus to take me to Venice Beach & Santa Monica.
Poor 1.0
Pros: Close to airport with shuttle. Snacks store open 24 hours
Cons: The power went out for 3 hours when I checked in and the Internet was slow. I was supposed to work and with the power outage was unable. By the time the power went on it worked and was only able to sleep for 20 minutes before flight. Get a generator?
Poor 1.0
Pros: Location
Cons: The heater systems bad the bed not comfortable,
Good 7.0
Pros: Location is great.
Cons: Did not like that the sink wasn't in the bathroom. Made it hard for those who didn't need to get up early or use the sink at night.
Okay 5.0
Pros: The staff was excellent!
Good 6.0
Pros: Very close to LAX. Courtyard by Marriott is a solid choice
Cons: Parking is super expensive. Parking garage across the street is 1/2 the price. Also food & drinks at the Bistro is overpriced compared to other Courtyards but is expected at an airport hotel.
Good 6.0
Cons: Long wait for shuttle from the airport.
Mediocre 3.0
Pros: The room was big
Cons: $34 dollars to park and the extra fees!!!
Okay 5.4
Pros: Plenty of power outlet for phone charging
Cons: Bed sucks , too soft
Good 7.0
Pros: The hotel is close to work
Cons: The hotel and a cool feeling from the time I walked in. People are friendly but you just didn't feel welcome the eatery across from check-in was kind of a turn off and gave it a cheap look
Okay 5.0
Pros: Location, newness, cleanluness, size.
Cons: Staff rude, double charged credit card for incidentals and still has not been released, no room service.
Okay 4.0
Pros: The room was large.
Cons: There was no pool only a Jacuzzi and it was on the smaller side. I didn't like the location.
Okay 5.0
Cons: $34 valet only parking with no self park options
Excellent 9.7
Pros: You get a bedroom and a living room like suite for the price of a bedroom. Really good bedding that promotes a full night's rest.
Cons: If you have to stay at LAX, this is a good solution but at 200/night, it isn't the cheapest option near the airport.
Excellent 8.0
Pros: clean facilities, friendly staff. Hotel shuttle is very handy. A reasonably-priced option if you have an early-morning flight the next morning.
Cons: Bathroom was strange- toilet kept running and we had to fix it (didn't bother calling the front desk- it was more of an annoyance than an issue...) sink was TINY, shower nozzle was very short.
Good 7.3
Pros: Very comfortable bed & nice and clean.
Cons: Hallway & room smelled like sweet tobacco. Very unpleasant !!!
Courtyard By Marriott Los Angeles Lax/Century Boulevard - Los Angeles
Rated no. 9
8.3
Excellent 8.3
Based on 1,617 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.3
Food
10.0
Location
8.6
Overall 8.2 Excellent
Based on 5,409 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.3
Food
10.0
Location
8.6
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.1
Food
10.0
Location
9.3
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.2
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.0
Cleanliness
8.5
Comfort
8.0
Facilities
7.7
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.4
Cleanliness
8.7
Comfort
8.5
Facilities
7.7
Location
8.6
Overall
7.5
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.6
Overall
8.5
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
8.0
Staff
8.3

Excellent 8.0
Pros: Location & staff
Cons: I didn¿t like the restaurants being closed but I understand.
Poor 1.0
Pros: I hated this trip. I will never stay at this hotel again and I will never use your service again for picking a hotel for me out of 3 which charged my a 450 dollar deposit, and 120 dollar parking fee. Plus, no microwaves in the rooms
Cons: I hated this trip. I will never stay at this hotel again and I will never use your service again for picking a hotel for me out of 3 which charged my a 450 dollar deposit, and 120 dollar parking fee. Plus, no microwaves in the rooms
Excellent 10.0
Pros: Closeness to LAX. Quickness of airport shuttle. The room was FABULOUS
Poor 1.0
Pros: The staff was really nice and helpful. They gave me an upgraded room and refunded me 1 night. They also gave me 2.00 so my daughter can dry her clothes.
Cons: My room flooded with water from a leak. My teen age daughters clothes got wet from the water that drenched our room.
Mediocre 3.0
Pros: Nothing
Cons: You have to pay for parking, the parking lit is shared with LAX passengers, the staff doesnt explain the process of parking. We had to pay $16.50 for parking overnight aside from our stay. The hotel room was half cleaned. Wouldnt stay again.
Excellent 10.0
Pros: Location
Poor 1.0
Cons: The windows could not open at all with no air circulation. Staff cold. Facilities dirty. Nasty place to stay.
Excellent 8.0
Pros: The location
Cons: I expected it would be a better hotel. Is just average
Good 7.0
Pros: super close to the airport. room was nice and cozy. I liked their bed side lightings. Rooms were cleaned well.
Cons: The bed was a bit outdated that it made some squeaky sounds. The vending machine items were all sold out. The staff who was helping me checking in was very kind and nice, but the one who helped me out at 5am wasn't. He seems he was not happy to be there, and his face looked annoyed that I bothered him while he was doing his paperwork. Doesn't customer comes first when they walk in? He definitely needed some CS training.
Excellent 10.0
Cons: NO PARKING FOR GUESTS.
Excellent 10.0
Pros: it was convenient to where i had to go
Cons: They gave me a handicap room and i'm 6'2 tall
Good 7.0
Cons: I didn’t get my money back that was told to me by the front desk.
Excellent 9.0
Pros: Ease and close proximity to LAX. Lower fee for parking if you don’t use the car during your stay.
Cons: Pillows were a little too soft.
Good 6.0
Pros: The convenience .
Cons: One of the sheets had blood stains on it .
Excellent 8.0
Pros: Free shuttle
Cons: More affordable rates.
Excellent 8.4
Okay 5.0
Pros: Staff was friendly and the room was clean.
Cons: I was charged a lot of random fees I felt the deal I got wasn’t authentic because I ended up paying a lot more than anticipated.
Good 7.6
Poor 1.0
Pros: Staff was great.
Cons: I requested a beach front this hotel os not what i thought i was getting. Very disappointed
Excellent 8.0
Pros: The room size was perfect for a King size bed. It was very spacious.
Cons: The parking lot
Excellent 10.0
Pros: The hotel was close to the airport.
Cons: My stay at the hotel was a very pleasant experience.
Excellent 10.0
Pros: The staff was very friendly
Okay 5.0
Pros: The lobby
Cons: Guest floors and elevator felt dingy
Excellent 10.0
Pros: The staff always treat me like a valued guest, though I stay there just a few times a year. The food at the Blvd. Cafe was surprisingly good...I mean, really good!
Good 7.0
Cons: No microwaves. 17 dollar parking for 1 time exit. 40 for unlimited exiting. The hot water didnt stay on while showering. It gotten cold literally after 5 min.
Mediocre 2.0
Pros: The staff was nice and it was quiet.
Cons: Book through your special deal at $-- a night the total came up to ---, I didn't mind.When it was time to check out the hotel I had another bill for $35,extra taxes that I wasn't expected to pay. I had to pay $16 for parking each time I left.
Good 6.0
Cons: the shower is too weak like dripping... can hardly wash my hair...
Good 6.0
Pros: Good location
Cons: The toilet did not work, it would not flush
Good 6.0
Pros: Nothing
Cons: Area
Good 6.0
Pros: Close location to airport and excellent shuttle service, especially the friendly drivers.
Cons: I was billed the extra hotel fee of $17.36/night that had just been implemented January 2020. On top of that, I was double billed ($34.72), apparently by mistake.
Good 7.0
Pros: The location was good, amenities were good.
Cons: I had a overall good experience except with one staff member at the front desk after multiple trips to the front desk because of keys not working, he was very rude,unhelpful and had no empathy for the fact that i had not been able to get in my room
Okay 4.0
Cons: The staff were helpful, but there was a HUGE line at check-in. Presumably when the shuttle comes in (we'd driven in). Their shuttle only goes every 20-30 minutes. So you have to budget 30 extra minutes just incase. Not great for early flight.
Good 7.0
Pros: Staff was excellent
Cons: Not up to par for a 4 star hotel
Good 7.0
Pros: Air conditioner did not work
Poor 1.0
Pros: None.
Cons: Overpriced. There are too many hidden charges associated such as parking, facility fees and etc. I do not recommend.
Okay 5.0
Pros: The price
Cons: The staff didn’t go above or beyond to accommodate me in every way.
Mediocre 3.0
Pros: Friendly Staff
Cons: There was no hot water for a shower and the bathroom pipes smelt absolutely awful.
Okay 5.0
Pros: location and airport shuttle
Cons: hallway was very dirty.....needed sweeping very badly.....7th floor Restaurant was out of fish ordered......bread was hard as a rock.....food was so-so
Poor 1.0
Pros: The bed was nice.
Cons: Pretty much everything unfortunately.
Mediocre 3.0
Pros: The proximity to the airport
Cons: You have to pay for parking at the hotel you have already paid to stay at. Parking for hotel guest should be free
Poor 1.0
Cons: Handicapped room on low level given although we did not want it
Mediocre 2.0
Pros: Just the location, rest no one was welcoming
Cons: I was charged 46$ for check in at 11:15 which was a surprise for me. Was bad, never expected this. The staff was not welcoming, really sad with them, not helping. Not even trying or pretending to help. Will never stay again
Okay 4.0
Pros: Close to airport
Cons: Outdated, rundown, badly in need of a makeover
Okay 4.0
Pros: It was just basic nothing special a bed and a TV no perks.
Cons: The beds were the worst of you like sleeping an the ground well these here are just as comfortable and for two people only one tiny shampoo and conditioner so it's kinda junkie.
Poor 1.0
Cons: You could hear people above and around you. The parking cost was expensive
Okay 5.0
Pros: The location
Cons: They charge me for something I didn’t do
Mediocre 3.0
Pros: Location
Cons: Not up to our standards. There was a running toilet and maintenance was called and I ended up fixing the toilet after 45 minutes of waiting. It then happened again in the middle of the night. The shower curtain rod was broken. Leak under sink.
Mediocre 3.0
Pros: I really didn’t enjoy the hotel, but was close to the airport which I liked.
Cons: Parking was a nightmare and the staff wasn’t friendly.
Okay 5.0
Pros: Quick check in and REALLY friendly staff.
Cons: I wouldn't really classify as a 4 star. While it did not affect my stay, the hotel curtains were torn and raggedy. Also, the elevators really smelled.
Okay 5.0
Cons: Hot water less than lukewarm, needs updating decor and fixtures
Mediocre 3.0
Pros: The location is perfect from the airport.
Cons: The room smelled like smoke, looked a little out dated, no cable in our room just advertisements, and no complimentary breakfast. They had food but they were overpriced restaurants
Mediocre 3.0
Pros: It's near the airport.
Cons: It took over an hour and a half for the airport shuttle to pick me up. Apparently they run only one or two shuttles so if it is full, you would get passed. I recommend using Uber or Lyft instead. Or stay at Hyatt instead. I saw twenty two Hyatt shuttles.
Mediocre 3.0
Cons: The hotel shuttle took almost an hour. Very unhappy about that after arriving after midnight on a 5 hr flight.
Poor 1.0
Pros: Convenience to LAX
Cons: The room was not clean. The carpeting by the bed was soaking wet. Room was old and tired and felt dirty. I will never stay there again.
Excellent 8.5
Cons: No lotion in room and no way to heat water in rom for tea
Poor 1.0
Pros: It's very close the LAX
Cons: The room I stayed in #347 had a bed bug infestation. Management was not responsive and pushed off any type of compensation onto their insurance company instead of taking care of the issue immediately.
Excellent 10.0
Cons: Long line to check in.
Excellent 10.0
Excellent 10.0
Pros: Very clean facility, the receptionist was helpful and friendly, super close to the LAX and the shuttle runs 24 hours at 10-20 minute intervals
Cons: N/A
Good 6.0
Pros: Hotel , amenities service
Cons: Price breakfast ridiculous usd 30 per person
Excellent 10.0
Pros: We totally felt at home and were well cared for! Staff were so nice and very helpful. Room service was amazing: very thoughtful and considerate. The room service staff made sure the food was to our liking. I felt like I was being treated to a fancy breakfast in bed. One of the staff, Trinidad, thoughtfully served my breakfast with a sweet bouquet of flowers. Housekeeping was so sweet, always turning down our beds no matter how late we got out. When we got back at night, they had left a lamp on for us. When we first arrived, some relaxing classical music greeted us in our room. It's those little extra things that made our stay feel special and us feel at home and welcome. When we asked for a plunger to fix a clogged toilet, they insisted on sending an engineer who went above and beyond to make sure the toilet was in top shape. It was quite convenient that the hotel had a regular shuttle go to and from the airport. We loved staying at the Crowne Plaza and will be coming back again.
Cons: Upon our arrival, the shuttle to the hotel took such a long time to pick us up.
Excellent 10.0
Pros: The location was great for getting aroumd to all of southern California. Less than 2 hours to San Diego, 30 minutes to Long Beach, downtown LA, West LA or Santa Monica and right down the street from culver city, Westchester and Venice beach. The very friendly staff, amazing views from the room, convenient in and out parking access or ride sharing options and plenty of food in walking distance made exploring the city a great time. I highly reccommend Crowne Plaza.
Excellent 10.0
Excellent 10.0
Excellent 8.5
Excellent 10.0
Pros: Everything was good.
Excellent 10.0
Pros: Room was clean and comfortable. Restaurant was Good with friendly service. Parking affordable for Extended parking and convenient shuttle service.
Cons: For me there was a lot of outside noise for sleeping. For a one night stay coming and going to my destination It was fine.
Excellent 10.0
Pros: Convenient location, great shuttle service (driver was excellent), and the room was clean and comfortable.
Cons: Breakfast buffet @ $25 was excessive and plumbing fixtures in room bathroom needed attention.
Excellent 10.0
Pros: Easy to get to the airport with the shuttle service. Great value for money.
Cons: Nothing.
Good 6.8
Pros: Bed comfortable. Linin nic
Cons: Bathroom Tissues so cheap like a gas station very limited tolietries. Paper coffe cups? Must call for ceramic. For a Crown Plaza I expected higher quality Good in restaurant tasted canned or frozen
Excellent 10.0
Pros: The pizza and craft beer were excellent. Sushi and many other food options were available.
Good 6.0
Pros: Friendly, quick check in, comfortable room, good size room.
Cons: Dirty linen, cheap toilet paper, did not live up to expectation based on name of hotel, airport shuttle very behind schedule of advertised "every 15 minutes".
Good 7.7
Pros: It was easy to find, clean, friendly and comfortable.
Cons: I didn't like the exorbitant parking fees and they had no record of my reservation through booking.com. Thankfully, the front desk staff were able to get me a room (and a rollaway :( ) and lowered my cost as a show of good business.
Good 6.2
Pros: Good but noisy A/C unit in room 826.
Cons: Good but noisy A/C unit in room 826.
Good 7.4
Pros: Airport hotel, so just to sleep. Two girl friends travelling together and everything worked. Nice bathroom with lots of counter space, good shower. Lighting for reading was focused and not intrusive to the other person, with convenient switches,. Check out was done on the phone in your room, airport shuttle buses ran every 20 minutes, 24 hours per day. Basically everything worked and was very convenient. Sometimes the simple things add up to a great stay.
Cons: Bathroom door was a pocket door and very noisy, so there was no way to go to the washroom without waking up the other person.
Good 6.0
Cons: When we checked in there were no people on the line and one person ahead of us already checking in. After we checked in the man that waited on us made a big point of telling us, not once but twice, never to stand in rvTine acIn as it is for preferred guests. Guess what, it shouldn't be an issue as we won't be coming back! Welcome
Okay 4.5
Pros: The reservation staff was extremely friendly and helpful.
Cons: The staff in the restaurant,the bar and the coffee blade were rude and unfriendly. They acted like taking an order was such a task.
Sonesta Los Angeles Airport Lax - Los Angeles
Rated no. 10
8.2
Excellent 8.2
Based on 5,409 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
7.5
Food
7.5
Location
8.4
Overall 8.2 Excellent
Based on 1,835 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
7.5
Food
7.5
Location
8.4
Cleanliness
7.6
Comfort
7.6
Facilities
7.4
Location
7.0
Overall
7.2
Cleanliness
6.6
Comfort
7.0
Facilities
7.1
Location
7.0
Overall
7.1
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.3
Cleanliness
6.1
Comfort
6.5
Facilities
6.0
Location
6.7
Overall
6.6
Cleanliness
7.5
Comfort
7.5
Facilities
7.3
Food
6.5
Location
7.6
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.4
Cleanliness
8.7
Comfort
8.7
Facilities
8.2
Location
8.3
Overall
7.3
Cleanliness
8.7
Comfort
8.7
Facilities
8.1
Food
8.5
Location
8.5
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.3

Excellent 10.0
Pros: Clean comfortable easy check in and out
Poor 1.0
Pros: Room was clean. Lobby was nice
Cons: Weed smell all over the room, elevator. Next room to us was too loud. Someone’s wheels were stolen at the parking garage.
Excellent 10.0
Pros: This property had very nice rooms, very clean and spacious. It was a very comfortable stay, the bathroom is gorgeous and the bed was very cozy.
Excellent 10.0
Pros: All
Cons: Anything
Excellent 10.0
Pros: The comfy beds and easy parking
Cons: No microwave in room need those in all hotels
Excellent 10.0
Pros: Convenient, good rate.
Excellent 10.0
Pros: Convenient, and good rate.
Excellent 10.0
Pros: Good rates, and convenient.
Excellent 10.0
Pros: Friendly staff location
Cons: Had to pay for parking and breakfast was lackluster especially for my son
Excellent 8.0
Pros: Clean hotel,Good Location, parking garage great with only $11 dollars for parking.
Cons: Heater don't work .Blows out cool air
Excellent 10.0
Pros: Absolutely LOVE the Westin!
Cons: All was perfect! I do miss the tiny lavender oil they used to leave at the bedside. Now it’s some antiseptic. Stupid Covid!!
Excellent 10.0
Pros: excellent location for our last night before getting on plane next morning, and easy FREE shuttle to airport, with virtually no wait. Everything you could want with a 4-start hotel, except the it was cheap (maybe it was because we stayed on Thanksgiving)
Cons: No, nothing I can complain about. Pool was closed due to covid, would have been nice to know that before booking, but not hotels fault.
Excellent 10.0
Pros: Clean. Staff very friendly and cooperative
Cons: No
Okay 5.0
Pros: The lobby was clean, elevators clean.
Cons: The furniture was worn and the rooms need to be updated.
Okay 4.0
Pros: They were quick on getting me another when I needed it.
Cons: The bath tub water not going down. It backed up!!!
Excellent 10.0
Pros: Really well on the Heavenly mattress always clean glasses and towels replace bed made up floors vacuum nightstand and end tables always dusted polish
Cons: Well I know about the Covina 19 so I couldn't use the Jacuzzi or the workout rooms that was the only drawbacks in the swimming pools and even though I was shown the airport sign who exactly the century side which was really lovely becoz it was wscenic
Poor 1.0
Pros: Clean, updated.
Cons: Getting nickel and dimes for every little thing! Internet, parking, and no microwave in my room?
Okay 4.5
Pros: near the airport.
Cons: microwave in room. when you ask for towels, actually getting them would have been good.. asked for them first night.. never got them.. 3 days
Mediocre 2.0
Pros: The pillows were SUPER comfy, however they still didn’t drown out the sound of planes taking off every 15 min starting at 6 am.
Cons: I was so excited to arrive to the hotel because it’s reputation of excellence, quality, good customer service, high-class, and cleanliness precedes them. I was truly let down by my experience here. When we got to our first room it reeked of cigarette smoke and the bed looked like Goldilocks had been testing whether or not it was “just right” for sleeping in...we asked to change rooms. When we got to the second room the bed looked like the sheets had been changed...thank goodness, but the door to the adjoining room looked like it had been tampered with. I unlocked the door on my side (just to investigate) only to find the room next door had not yet been cleaned (housekeeping didn’t stop by to clean it until 2 days after we arrived) hmmm...I wonder if that‘s why check-in times are AFTER 3 pm. That’s when I heard the planes taking off. The stay went downhill from there. When I was getting ready to order room service, not a menu was in sight. I had to call the front desk to ask where it was located in the room. That’s when we were told that room service would not be provided to guests due to covid and that we could order take out or eat outside from the Dailey Grill, the in-house restaurant (the front desk should have informed us of that at the time of check in). When we decided to stream a video, the volume on the TV was up SO high, I’m sure my family back East heard the movie! The volume button on the remote didn't work so I had to “turn the volume down” by stuffing clothes under the tv where we thought the speakers were located. It was still super loud. In the bathroom, the only lotion tube had definitely been used as it was half empty because it had not been replaced with new bottles. To add insult to injury there was--what appeared to be pubic hair in the tub! The night before our last stay, I ordered a hot green tea from the daily grill and it tasted—and smelled like—seaweed. The alcoholic beverage I ordered with dinner was lacking in the main ingredient...alcohol! The salmon was VERY bland and not seasoned...come to think of it, nothing on the plate was seasoned. Due to covid, there was not a lot of hustle and bustle that you’d normally find in a hotel that’s located close to the airport. With that said, I’m sure there were MANY other rooms that guests could have been placed in besides the ones closest to the landing strip at LAX. Every morning I was awakened by planes taking off every 15 minutes starting at 6 am. I was so tired by the afternoon a nap at that time would’ve been welcomed, but alas, more planes were taking off to new and exciting destinations! Ha! I had high expectations for staying at the Westin because of its reputation. The Westin in LA DID NOT live up to ANY part of those expectations! I will not spend my hard earned money on a “High-end” hotel where it can be compared to that of a Best Western.
Good 7.0
Pros: Nice restaurant, healthy options.
Cons: Staff a bit out of it and they were very understaffed.
Good 7.0
Pros: The staff
Cons: Noisy room Needs some tile upgrades It was more of a 3star hotel
Mediocre 2.0
Pros: Location
Cons: First room was filthy and smelled like mildew. Switched to a new room that had a strong deodorizer scent. In addition, was kept awake after 2:00 AM due to noisy neighbors. Took security 90 minutes to address.
Poor 1.0
Pros: Location
Cons: Room is not clean and have issues with tv has to call technician 2 times to fixed it and no apologies or refund
Poor 1.0
Pros: The room, the hotel
Cons: Being charged $44 / night for parking, without having an alternative. The hotel is in a desolate area with no on-street parking. I accept $20 / night for parking but $44 is robbery, especially since you already booked the hotel and have no way to cancel.
Okay 5.0
Pros: The best thing I liked about the hotel is that the house keepers are nice very kind almost every house keeper spoke to me and that was nice .
Cons: I was highly disappointed in the pool n jacuzzi like I definitely took that as a joke it was also dirty and the lobby is huge but has no entertainment, bland
Poor 1.0
Pros: Very nice hotel everything was set up good
Cons: They did not tell me they were going to charge me $50 for parking they gave me a parking pass like if it was free
Good 6.8
Good 6.4
Excellent 10.0
Pros: Comfortable bedding & excellent concierge lounge breakfast.
Cons: Shuttle bus frequency.
Good 7.6
Good 7.0
Pros: Nice hotel, room and bed.
Cons: The shuttle drivers passed me 3 times and I walked to the hotel!!!
Okay 5.0
Pros: I liked the location . Close to everything
Cons: Parking & internet was charged in addition to the room instead of being included in your stay. Self parking is $48 after taxes and internet $16 after taxes each night. A little ridiculous
Good 7.0
Pros: Its a great hotel. I've stayed before and unfortunately booked and cancelled it in December due to high price to park. No street parking either.
Cons: I chose this hotel because it's a great hotel but having to pay $48 to park my car for 11hours pissed me off. I moved to Crown Plaza for $17 a day. If I'm paying for the hotel why punish me ONCE I GET THERE w/$45/tax fee for parking?
Good 7.0
Cons: The experience when it come to customer
Excellent 10.0
Poor 1.0
Pros: Location
Cons: The room I was given was filled with cooking odors from the kitchen below
Good 6.0
Pros: Great restaurant. Hot tub. Gym. Close to airport.
Cons: I got stuck in the elevator coming back from hot tub at 6:15am because my keytag didn't work anymore. Westin checked me out at 6am! 30 minutes to get out. The airport shuttle was almost an hour late. Many people on that shuttle missed their flight.
Good 6.4
Good 7.0
Pros: The lavender oil left in the room. It’s the little things.
Cons: The hotel shuttle definitely took longer than expected both ways.
Excellent 8.7
Good 6.0
Pros: The staff behind the desk were helpful at check in and out.
Cons: The breeding
Good 7.0
Pros: Close to LAX with shuttle service. Beds and pillows were comfortable and clean.
Cons: Parking was ridiculous. $48.50 for self parking for 6 hours. This is not included in your room fee. The lobby smelled strongly of marijuana and the check in staff seemed annoyed to be at work.
Good 6.0
Pros: location
Cons: the room appeared old furniture, condition, ac units had black stains on ceiling from air, it was not a 4 star hotel
Okay 5.0
Pros: Location to airport. Room is dated. Sheets where low quality
Poor 1.0
Pros: Close to Airport. Staff nice
Cons: Leaking iron, room in bad location and a few things broke in that particular room
Poor 1.0
Pros: Locations and staff
Cons: Nope
Mediocre 2.0
Pros: It looked nice, and lobby staff was friendly
Cons: The room was dirty and and we asked for extra sheets and it never came
Okay 5.0
Pros: Hotel itself is Great
Cons: The Westin should be ashamed of themselves charging $44 dollars a day to self park and $55 to Valet Park. Due to this I will NEVER stay at this hotel again.
Okay 5.0
Pros: Location to LAX.
Cons: Extensive shuttle wait times from airport to hotel.
Mediocre 2.0
Pros: Free pet stay
Cons: Shower and fridge not working. Room was switched 1 hour later after 3 phone calls. New room smelled of smoke and did not have a fridge.
Poor 1.0
Pros: The view from airport
Cons: Not safe to walk outside. Strange people walking nearby and they charge me the parking for 2 days instead of 1 day
Okay 5.0
Cons: Front desk staff wasn't very helpful ...
Excellent 10.0
Pros: Comfortable
Cons: No fridge in the room
Excellent 9.7
Pros: Bed
Cons: Less dust in bathroom and bedroom.
Excellent 8.5
Excellent 10.0
Excellent 8.5
Excellent 8.5
Good 7.7
Cons: The bed was uncomfortable
Excellent 10.0
Pros: Large room, very quiet
Excellent 10.0
Excellent 10.0
Excellent 8.2
Pros: Gym
Okay 4.2
Pros: Nice lobby.
Cons: The shower curtain had a hole, the bathroom sink faucet was loose. The shower spout was leaking, the tub was clogging, asked e times for tissues and no one ever got me a box
Good 6.0
Cons: The room we entered had some used glasses of drink kept right outside which kind of made it look very shabby.
Mediocre 2.0
Cons: Tried 4* rooms at other hotels and they we're way better than Westin. Room was too small and congested.
Excellent 10.0
Pros: The beds are comfy.
Excellent 10.0
Pros: Everything, the staff was very friendly the room was clean pool was warm bed was comfortable and shower was great
Excellent 10.0
Pros: Clean sleek hotel
Mediocre 3.4
Cons: My room was not clean. A previous guests clothing was still in my room after checking in. Very disgusted by the lack of attention to detail
Excellent 10.0
Pros: I am never disappointed by this hotel. Excellent!
Good 6.5
Pros: Usual Westin--nice facility, as expected. Good location if you need to be close to airport--but not too close to downtown LA or Hollywood...
Cons: Unfortunately our bathroom had a strong cigarette smell in it, and when we asked to change rooms there wasn't a room available that wasn't facing LAX. They offered to freshen it up, but housekeeping didn't arrive until 10pm, and we'd already gone to bed so we sent them away
Good 6.0
Pros: The bed was comfotable The first room I entered had smoke oder though its a non smoking Hotel. They moved me to another room.
Cons: The room size is small and could use some updating. My main disappointment was how long the shuttle takes to pick up from the airport and how long it took to get to the airport. thankfully I allowed an hour before my check in tome. It took 45 minutes from being in the lobby at 0630 to actually getting to the airport.
Excellent 9.7
Pros: The beds are comfortable.
Good 6.0
Pros: Location .
Cons: Dirty windows , no tooth paste , and furniture was dusty
Mediocre 3.1
Pros: Location
Cons: Everything else
Okay 4.0
Pros: The bathrooms were clean...
Cons: This was s unionized hotel and we didn't know about it. I wish this was communicated to us before. The morning after our check in, a group of union members gathered in front of the hotel and were protesting for more than an hour with a bull-horn loudspeaker. They started at 7:00 am on a Saturday!!
Okay 4.0
Pros: The lobby is nice The room I could have rented a motel 6
Cons: I was not impressed with the room It seemed old No fridge no microwave I would have had a nicer room at motel 6
Okay 5.7
Pros: Beds were very comfortable. Spent many hours in the lobby restaurant, food was good, portions were good.
Cons: We arrived for check-in at 11am; the rooms were not ready upon check-in, which is understandable due to our early arrival. However, the first room was not available until 3pm and the second room for our group was not made available until after 10pm. That is ridiculous. The duty manager would only say that they were at capacity and working to get rooms cleaned as quickly as possible. Really? 10 hours? Unacceptable.
Good 6.8
Pros: Overall, our stay at the Westin was a good experience.
Cons: The room air conditioning smelled of mold. We were constantly on guard to avoid unexpected fees or charges for amenities, such as WIFI, that are often built into the room charge. Parking is available, but at $30/day. Like the song in West Side Story goes "Everything's free in America, for a small fee in America."
Okay 4.8
Pros: Staff was friendly
Cons: Too noisy, you could hear every car passing by as well as every take off and landing at LAX Not to mention Union protest with load speakers starting at 7:00 AM every 3 morning for an hour right outside of our window making it impossible to sleep pass 7:00 AM and when we complained, we got offered $50 food and beverage comp and that wasn't enough for one breakfast meal! Also, $30.00 + tax for parking and $11.95 a day for in room wifi Personly, We felt like being nickel and dined for everything. not planing to stay there next time. You are better off paying a little more and staying in the city.
Mediocre 2.0
Pros: Lobby was beautiful. Great service
Cons: I didn't like waking up to bed bugs bites!!!!! Please beware. Ruined my entire stay!
Good 7.7
Pros: Public areas and restaurant are very nice. Rooms and beds are adequate for a hotel at this price point.
Cons: Airport transportation is inadequate at peak times. The shared van system that they use doesn't allow for a scheduled pickup time. Plan on at least 45 minutes to get from or to the airport. An hour or more is quite possible. This is a significant problem and not acceptable for a 4 star "airport" hotel.
Good 6.0
Pros: Close to LAX.
Cons: Thin walls, bar close by was loud airport was loud. It took 45 mins for a shuttle driver to arrive at the airport. Due for a renovation, room is rundown. Nickel and dime for anything.
Good 6.5
Pros: Hotel was very pet friendly.
Cons: I did not like being awakened to mega phones at 6:30 am. The airplanes weren't making noise as loud as yhose protesters and their megaphones. I also didn't like waiting in line for 20 minutes to checkout. They should have a express line for that.
Good 6.0
Pros: What I did appreciate was a customer rep named Sharon, she helped my wife get another room setup for my family. Lisa the front desk was also very helpful and nice!
Cons: My first morning there, was woken up by the housecleaning staff about coffee at 7 am in the morning and shortly thereafter there was a protest for an 1 hour. Vacation didn't start out too well. Went for drinks the night prior and the waitress forgot about us. My wife went up to the bartender and ordered our second round of drinks for us. I am not sure why the hotel has 4 stars. I have been to the other hotels down the street and service in the bar area is way better and no one knocks on your hotel door at 7 am to give you coffee packets, mind you I had a "DO NOT DISTURB" sign put out so we wouldn't be bothered. Apparently housekeeping didn't care and I am sure the protest that was held Saturday morning woke everyone up since they used a bullhorn so that they may be heard. Last but not least, parking rates are ridiculous 28 a night for self parking enough said.
Mediocre 2.2
Pros: Leaving
Cons: MOLD ,BATHROOM, WINDOW MOLD, MINI FRIDGE, OLD ICECREAM IN THE MINIFRIDGE,FACECLOTH USED ONTOP OF SHOWERRACK. THIS PLEASE STINKS. Biggs in tub.
Mediocre 2.0
Pros: Location
Cons: Hotel didn't clean my room one night out of three and denuded acces to the room to my daughter( check out confusion) very poor coordination among the stuff
Okay 4.0
Cons: Open arrival, the room was dirty, as in there were used, makeup smeared sheets on the floor and one bed was stripped to the sheet and all wrinkled. Someone had stuffed toilet paper in the peephole to keep anyone outside from seeing the light inside. There was a strange white stain on the desk, and there were greasy handprints on the desk and the chair. The desk suggested we wait while the staff cleaned the room, and then it took 30 minutes before we were shown to another room. After that, it was a bit more pleasant, but it was a royal pain and the staff were sloppy and lackluster in addressing the issue. The guy who showed us to the new room reeked of cigar smoke and never apologized. He was totally disinterested and had no hotel name tag and looked like he just walked in off the street.
Mediocre 3.3
Cons: I thought being the Westin that we could expect a nice room but this stay was a disappointment. I know being by an airport the location might not be nice but this location is actually more Inglewood and not Los Angeles. The room was dirty and there was hair on the floor and in vanity. It looked like it hadn't even been cleaned.
The Westin Los Angeles Airport - Los Angeles
Rated no. 11
8.2
Excellent 8.2
Based on 1,835 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Location
8.5
Overall
8.3
Overall 8.2 Excellent
Based on 1,401 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Location
8.5
Overall
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.4
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
9.3
Facilities
7.6
Location
8.4
Overall
7.2
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.4
Staff
8.5
Cleanliness
8.7
Comfort
8.5
Location
8.4
Services
8.6
Staff
8.4
Cleanliness
8.6
Comfort
8.7
Facilities
8.3
Location
8.7
Overall
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.3
Services
7.9
Staff
8.2

Okay 5.0
Pros: The space of the room
Cons: The room is expensive, no commodities
Good 6.0
Cons: The carpet wasn’t vacuumed and the room wasn’t as clean as it should have been. Especially during COVID19. Cleanliness should be top priority
Poor 1.0
Pros: Room was nice and spacious.
Cons: The staff was very incompetent and inattentive. They misplaced my ID when i borrowed a pair of scissors from the front desk and it took them 15 mins to find them when i checked out causing me to run late for an appointment. Also charged me my full security deposit for incidentals despite the fact that i cleaned up the entire room myself. First they said i had smoked in the room and then said I was above capacity with 5 people in a room meant for 6. Overall very poor experience and the manager on sight was very dismissive and condescending when I spoke to her on the phone. Would definitely not stay again.
Poor 1.0
Pros: They tell you at the front desk parking is $25 and I made sure and asked 3 times and I was charged $45 dollars on my card
Cons: They tell you at the front desk parking is $25 and I made sure and asked 3 times and I was charged $45 dollars on my card
Mediocre 3.0
Pros: Location
Cons: Staff was extremely rude. Room really wasn’t that clean. Housekeeping started knocking at my door at 9 AM to see if I checked out yet. For the breakfast they only had one small bagel, 2 hard boiled eggs, and yogurt.
Good 6.0
Pros: Front desk staff was great and very friendly.
Cons: The room we had, rm528 seemed to be lacking in cleanliness. House keeping seemed to do a rush job and missed all sorts of left over debris from the prior guest(s). We have always stayed here prior to going home and it seems its going down hill in quality
Excellent 10.0
Pros: Clean and the staff
Excellent 8.0
Pros: Plenty of space to both work and relax Clean
Cons: Parking fees of $44 per night. I had to find parking at hotel across the street. Using Spot Hero I got a much cheaper rate. No hot food or reception due to COVID guidelines
Okay 5.2
Poor 1.0
Pros: Location.
Cons: The staff is unprofessional not only that but you book me a room that wasn't available
Poor 1.0
Pros: Nothing
Cons: Everything
Good 6.0
Pros: The space in the room
Cons: The beds are very uncomfortable
Good 6.0
Pros: The staff are usually constantly good. Hiccups here and there but overall, we come here and enjoy our stays. They do try to be helpful for the most part.
Cons: Hotel could stand to raise their standards as far as cleanliness is concerned. Rooms are semi clean. Check your toilets in the back and under your beds before you settle in.
Excellent 10.0
Cons: Parking
Okay 4.0
Pros: close to the airport.
Cons: I had an executive suite and the furniture was very, very old, chips, scratches and so on. would not stay there again.
Okay 5.0
Pros: Room service was awesome the robot was pretty dope
Cons: I didn’t like how they put me in a leaking hotel at first . Thank God that the janitor was a cool person and put us in a different room.
Excellent 9.0
Cons: I do not like the fact that it costs $40 for parking. The price is way too high.
Excellent 10.0
Pros: What I liked best was the room size. I felt I was able to relax better with the extra space.
Cons: What I did not like was the cost of parking, $44 with no in and outs.
Excellent 10.0
Pros: Clean close location near airport
Cons: No info for nearby delivery service especially during this no contact time. Was extremely difficult finding places for food/drink Other than hotel ordering
Good 6.0
Pros: Suites are very nice, micro, fridge, coffee, and bed comfortable. No tub in particular suite, but I didn't request a tub.
Cons: Clerk didn't have my reservation, and was a hassle to get her to finally call you. Also the deposit rate $100.00 for room was more than room rate of $---. Not happy to hear after a hassle to get room.
Okay 5.0
Pros: Closer to the airport
Cons: Service at the bar was awful, the server threw the drinks
Poor 1.0
Pros: Nothing
Cons: Staff was no helpful. Called me at 5am for razor that was not for my room after they banged on my door for a few minutes. Trash and food all over the halls. Broken plates in the elevator. Loud music all night. Mold all over shower.
Excellent 10.0
Pros: Clean and safe.
Excellent 9.0
Pros: Close to the airport with helpful desk staff
Cons: It was very noisy all night
Okay 5.0
Pros: Breakfast
Cons: The parking fees I was not intending on spending $--- for one night
Excellent 8.0
Pros: The happy hour and Breakfast
Cons: Parking is too expensive
Excellent 10.0
Pros: close to lax, shuttle service
Cons: no
Excellent 10.0
Pros: Missed their awesome breakfast because we had a super early flight unfortunately. We caught the Managers Special the first evening there which was great. We enjoy the service at the restaurant and the Staff at the desk were kind and friendly each time I approached them. This really made our layover at LAX enjoyable.
Cons: It was difficult to identify the shuttle service van at the LAX pickup area. The Embassy Suites logo on the van is on the side. It would be helpful to have the logo or bigger lettering on the front of the van to make it easier to identify. We missed the first van because of not being able to identify that it was the Embassy Suites shuttle. When it passed us by we saw the logo on the side. By that time it was too late for the driver to pick us up.
Excellent 10.0
Pros: Breakfast amazing! And that bed makes me hate that I'm going home to mine most definitely time to upgrade
Excellent 8.5
Good 7.0
Cons: Big surprise for the high parking price $35, pool is dirty, no one clean. Paid for three nights and after two nights make cancel accommodation.Because of this, I had to return to the hotel to resolve this problem.
Okay 5.4
Pros: Free Shuttle, Free Snacks , Awesome Staff...
Cons: 1.) BUGS IN MY BED 2.) bathtub sides so low you could not possibly have a bath 3.) Bar closed at 10pm 10 minutes after arrival 3.) Shuttle Bus finally arriving ( after 3 WESTIN Buses cane and went) after 25 minutes at LAX 4.) RESTAURANT CLOSED AT 10 pm 5.)”NO ROOM SERVICE IN AN AIRPORT HOTEL!! 6.) IPHONE DOCKING STATION FOR IHONE 4 model( there are adapters!)7.) YOUR FAMOUS BREAKFAST STARTING AT AN AIRPORT HOTEL AT 7AM WEEKENDS, 6 AM WEEKDAYS( again AIRPORT HOTEL, NO ROOM SERVICE, WTF are you thinking!, sending people off hungry!!!) Basically a great hotel chain that SUCKS as an AIRPORT HOTEL...and my room #607, did you throughly clean that room that had bugs in it?... you never offered to dry clean my clothes, nor fumigate my luggage.... I BROUGHT THE BUG TO YOUR RECEPTION! , oh and thanks for the 50 dollar reduction... that means I spent only $230 for a 7 hour stay!
Excellent 8.0
Pros: Enjoyed breakfast and cocktail hour.
Poor 1.0
Pros: You are a fraud
Cons: You are a fraud
Excellent 10.0
Pros: Proximity to airport, 24 hour shuttles, park and fly program, breakfast, clean and modern
Poor 1.0
Pros: Happy hour
Cons: My room air conditioning wasn't working properly
Good 7.0
Pros: Staff was super nice and friendly. Room size was very nice. Breakfast variety was very good.
Cons: 2 nd night they forgot to clean the room, I left light on green, when I got back 10pm with very tired kids, beds not made, no one came into the room that day. My husband went to the reception to ask for clean towels and made comment. That disappointed me
Good 7.0
Pros: Complimentary breakfast
Cons: Bathroom. Cracked ceilings, decreased water pressure of the sink facet.
Good 7.1
Pros: Convenience to airport
Cons: The food is nothing to rave about.
Okay 5.0
Pros: Staff was excellent.
Cons: Room needs refurbishing, looks dated and worn.
Good 7.0
Pros: Embassy Suites has everything....love the suite floor plan, and the proximity to LAX
Cons: Hotels this close to LAX are inear the approach path for aircraft landings, so if you are a VERY light sleeper, try the Embassy Suites South, which also has a shuttle.
Excellent 10.0
Pros: Checked in within 10min. of arrival, one person ahead of me. Room was great, clean, and comfortable. Great selection for room service. Food arrived within 20min., hot! Food tasted great, I had the pork slider, flatbread pizza, and porkchop. Drinks were cold.
Cons: Although the food tasted great, it cost me $83! Little pricey. My room was in a corner, next to a storage room, #316. I felt like I was different.
Good 7.0
Pros: Location and included breakfast
Cons: The room smelled of cigarette smoke as if a smoker had just stayed in the room. I thought this was a non smoking hotel.
Excellent 10.0
Pros: It was clean, comfortable and I felt safe there.
Cons: would have liked some bacon with breakfast. The shuttle was a little late. I thought I was going to miss my flight out. But I made it.
Good 7.0
Pros: The room was spacious and beautiful
Cons: The breakfast was disgusting. Supar. Worse than hospital food
Excellent 10.0
Pros: Breakfast buffet and evening snacks always appreciated and valued
Cons: Sometimes too much roominess and little time to use it all in the spacious suites... But definitely a valued benefit
Okay 5.0
Pros: great breakfast
Cons: we had a problem with early check in,manager tried to charge us a extra $25
Excellent 9.7
Pros: The room was gorgeous! I did not expect the look of an indoor lobby that almost look outdoors! Very cool. Breakfast was delicious and my stay with my boyfriend was fantastic. Thank you!
Embassy Suites by Hilton Los Angeles Int'l Airport North - Los Angeles
Rated no. 12
8.2
Excellent 8.2
Based on 1,401 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
8.3
Food
8.4
Location
8.2
Overall 7.6 Good
Based on 5,367 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
8.3
Food
8.4
Location
8.2
Cleanliness
8.5
Comfort
9.1
Facilities
9.0
Location
8.6
Overall
8.1
Cleanliness
7.6
Comfort
7.0
Facilities
7.2
Food
8.5
Location
8.0
Cleanliness
8.0
Comfort
7.8
Location
8.1
Services
7.6
Staff
7.9
Cleanliness
8.9
Comfort
9.0
Facilities
8.8
Location
8.9
Overall
8.6
Cleanliness
8.8
Comfort
8.6
Facilities
8.5
Location
8.8
Overall
8.3
Cleanliness
8.3
Comfort
8.2
Location
8.2
Services
7.8
Staff
8.2
Cleanliness
8.1
Comfort
8.1
Facilities
8.4
Food
8.5
Location
8.0
Cleanliness
8.3
Comfort
8.2
Facilities
8.0
Food
8.2
Location
8.4
Cleanliness
8.1
Comfort
8.0
Location
8.2
Services
7.6
Staff
8.0

Good 7.0
Pros: The cleaniness.
Cons: The staff was not friendly. And they give false information
Okay 4.0
Pros: Staff was nice and helpful.
Cons: I asked for a king bed, got 2 doubles. Unable to close curtains, only had sheers. Room seemed hastily cleaned after a short stay. Elevators wouldnt work at 330am and stuck on floor 5, phone at elevators didnt work.
Good 7.0
Cons: No refrigerator or microwave in room
Good 6.0
Pros: Nice hotel. But busy
Cons: Room was nice . But there were a lot of ants in the bathroom. Told it to the person at desk and it was an ok I¿ll let ¿them¿ know . Not sure who ¿them¿ was.
Excellent 8.0
Cons: It was OK, It was 4 of us that's why it didn't feel as comfortable..Lol, and hearing the Airplanes 😏 But it was cool
Mediocre 2.0
Pros: check in and check out.
Cons: parking? had to go down below three stories would rather go up than down, there was no microwave or fridge in the room? even in the bad hotels they have one in there. had to pay for parking? would not stay there again!!
Mediocre 2.0
Pros: The best thing about this hotel they take the price off my parking,but the worst thing about this hotel to be a 5 star it had cobweb on the window,the floors was dirty, the paint was peeling off the walls the vent was dirty and coming out the ceiling ¿¿
Cons: You got to pay for parking,$30.00
Okay 5.0
Cons: I fund almost everything fine just didn’t like the fact that they charged me almost 80 more than what I was supposed to
Mediocre 2.0
Pros: The location was the best part. It¿s located right next to airport which was very convenient.
Cons: Yes, I didn¿t like that on the website it stated it was a 4 star hotel. There was no way it was a 4 star with the dirty sheets and bathtub. I had to take a shower with my sandals on because I did not want my feet touching the dirty surface.
Excellent 8.0
Pros: Social distancing encouraged, hand sanitizer,etg
Cons: The tub didnt drain well. It's like I was taking a bath while showering because the slow tub emptying. And wish I would've known about no refrigerator. I almost wasted two days worth of work lunches.
Mediocre 3.0
Cons: It¿s 2021 why are we paying for wifi in rooms? The bathroom was small and dingy, the food selection for room arrived was limited and overpriced, and took forever to get there. That close to airport there aren¿t a lot of outside food options.
Excellent 8.0
Pros: Shuttle service to and from the airport, the lady who picked is up from the airport was very helpful with getting all our luggage loaded on and off the shuttle.
Cons: Access for oversized vehicles, if you have a large vehicle you have to park in valet parking / employee parking. Then haul your luggage up a stairwell to the main lobby.
Excellent 10.0
Pros: The bed was comfortable
Cons: I didn't like the one time cleaning the room And also paying for parking $30 a day
Excellent 10.0
Pros: Rooms are spacious and very comfortable. The staff is attune to their guest and provide the highest standards. Hotel food selection is great, especially during the pandemic, You can order and pickup. I will definitely stay there again!
Cons: Parking can be a little pricey ($30).
Excellent 8.0
Pros: Easy access to airport
Poor 1.0
Pros: We have a family emergency in Oklahoma. We have used the hotel in the past because of the parking. I tried to call the hotel 4 times prior to booking. I waited on hold for 45 minutes with no answer. We will never stay with Hilton again!!😒
Excellent 10.0
Pros: Close to the airport.
Cons: The parking could be cheaper.
Good 6.0
Pros: Location and friendly staff
Cons: Poor water pressure in shower
Excellent 8.0
Pros: Good location. Smart elevators.
Cons: dated, old rooms. Parking fees are abusive.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: Location
Cons: Moldy smelling rooms
Excellent 9.0
Pros: The parking is in the hotel
Good 6.0
Pros: I really liked how clean it was
Cons: The staff was teetering on being rude
Excellent 8.0
Pros: The staff were very nice and welcoming
Cons: The food. I know it is COVID but the cafe food was not very good
Okay 5.0
Pros: I have stayed here before the service and staff are excellent.
Cons: It was extremely broken down the room was dusty and the lighting was broken and bad we were only here for a lay over so decided to just go to sleep and not get another room. I was very surprised at the quality of the room.
Excellent 10.0
Pros: Professional staff
Cons: Na
Okay 4.0
Pros: Location to airport
Cons: Yes the parking garage was unsafe, the room was still dirty toothpaste on the mirror still bathtub on black in the corners and the tub faucet leaked.
Good 6.0
Pros: N/a
Cons: I unfortunately had noisy neighbors. The front desk also did not clearly explain the parking pass. While staying at the hotel I only needed parking for a portion of my stay but was charged for the whole duration.
Mediocre 3.0
Pros: The food at the hotel was horrible I couldn’t enjoy a single meal from the bistro inside of the restaurant and it made my stay horrible. The location of the hotel itself isn’t really that great, it says 15 min from the beach but it’s
Cons: The food was horrible the staff was non existent and the location wasn’t that great, it’s just convenient to be by the airport but that didn’t matter since the shuttles weren’t even taking us back to the airport so I had to wal
Poor 1.0
Pros: -
Cons: Horrible experience, the room and all the hotel smell smoke, old and not maintained rooms, hidden park charge, ridiculous, you have no option, 33$ more per day.
Okay 4.0
Pros: It had a grandiose entrance, lots of elevators. Pillows were clean, comfortable.
Cons: Floors in my room, dirty, heavy wear. I was not allowed to make any changes to my reservation. Lost a night, since my son didn't come to LAX. No customer care. Flat out 1 night lost. That's quite disappointing!
Mediocre 3.0
Pros: the staff was ok and the hotel near the airport
Cons: The rooms and bathrooms are very small. There was the odor of marijuanna throughout the hotel. Not what I expected for a Hilton.
Good 6.0
Pros: Room and close to airport
Cons: Hidden cost of parking. Cost $33 per night!
Poor 1.0
Cons: Someone had not flushed the toilet in my room. The towels in my room all had stains but one.
Poor 1.0
Pros: They refund money without hassle
Cons: We switched rooms twice due to cleanliness issues. The rooms are definitely not 4 star.
Okay 5.0
Pros: Location was pretty decent for what we wanted to do
Cons: They will not clean your room unless your stay is three or more days.. I found that to be unacceptable. The room was very small for double occupancy. Parking was originally quoted at $30.00 a day upon checking in the parking rate went to $33.00 a day.
Poor 1.0
Pros: The bad hotel ever the rude staff I would never ever go there again they charge me extra and also telling me that we can’t check u in tell 3pm I don’t like that
Cons: Bad experience
Okay 5.0
Pros: Close proximity to the airport
Cons: Not well maintained. Way below other Hilton hotels I’ve stayed in
Good 6.0
Pros: Cleanliness
Cons: The hotel was ok workout area was closed only bad thing
Mediocre 3.0
Pros: Location
Cons: We had to pay for parking, no breakfast or restaurant in the hotel , we have to basically beg to get our room cleaned.
Good 7.0
Pros: Location was great.
Cons: Required a $200 hold on my cc for staying there despite pre-paying. Rooms were old, stained sheets/bedding, etc. Lobby was beautiful, but that’s about it. $30/day to park. No valet. Front desk not nice. Not very clean in general.
Mediocre 3.0
Pros: I liked watching the airplanes.
Cons: I didn't like the room. Crumbs all under nightstand, rust stains on ceiling and door and in tub. To dark to see in the shower
Poor 1.0
Pros: Nothing
Cons: Parking fees and rooms with not fridge
Good 6.0
Cons: The comforter was dirty and hidden between two sheets. Some of the carpet in the room was dirty
Good 7.0
Pros: Clean, location
Cons: I was charged $134.22 after my checkout. I specifically said I don't need to check in early, and I'm willing to wait. He still let me check in early, and I double check on the lobby, the woman said he made it complimentary and this is free.
Mediocre 3.0
Pros: It was close to my car rental place.
Cons: The 1st room I was in was very dusty and it smelled like smoke. The other room the second day it was a bug in my shower.
Poor 1.0
Pros: Location
Cons: It's a dilapidated old hotel. It reeks like marijuana and only had 2 or 3 employees. It took 45 minutes to get a parking ticket replaced so we could leave because the bar code scanner was dysfunctional.
Poor 1.0
Pros: nothing
Cons: the room that i was given smelt funny(,musty or smoky) or both and then after I exchanged rooms I woke up with an itchy rash.
Poor 1.0
Pros: Absolutely positively nothing the staff was rude and inconsiderate. The rooms was filthy blankets and sheets where awful had to change room three times and the staff was horrible
Cons: Absolutely positively nothing the staff was rude and inconsiderate. The rooms was filthy blankets and sheets where awful had to change room three times and the staff was horrible
Mediocre 2.0
Pros: We chose the Hilton. We typically stay at the Sheraton Gateway. What a mistake. The parking garage code was dysfunctional. The room was grungy, smelly and old. The hallways reeked from marijuana like a fraternity party. The hotel staff were horrible.
Cons: Upon arrival the parking code was dysfunctional. Check in ok. Rooms grungy, smelly and dirty. The hotel smells like a marijuana dispensary. Dsgusting hotel experience. Were are beyond disappointed. Check out took 40 minutes, only 1 employee was working
Mediocre 3.0
Pros: The lobby had an older time charm. Kind of nostalgic.
Cons: Not a great place to stay. Floor smelled like mold. Roaches in the room. Pool area was dirty as hell. No free internet or parking. Place is a rip off!
Okay 4.0
Pros: Not much
Cons: To many people hanging out outside the lobby and entrance to the hotel and parking lot , rooms smell like weed and smoke as you pass by
Okay 5.0
Cons: Yeah!When I booked the room on line it never said that the parking would be $30 per night. Think that should be included in your advertising!
Okay 5.0
Pros: It’s location! considering that LA traffic is so unpredictable the location eliminated the risk of missing my flight
Cons: I questioned the level of security I got my Bose headset and my Carrera shades stollen @ checkout while returning my room keys
Poor 1.0
Pros: The hotel is located near all of the rental car places. The staff there was very helpful and professional.
Cons: Beds were very uncomfortable and felt like sleeping on cardboard.There was no refrigerator or microwave in the room. The parking lot in the basement was extremely dirty with trash everywhere. As soon as we walked in the room you could . Weed smoke odor
Okay 4.0
Pros: The location was great.
Cons: Parking was a lot of money with limited spaces. The rooms are not up to date (a refrigerator would have been nice or even a microwave), there is no cleaning until you check out and the bathroom could have been more clean.
Excellent 10.0
Excellent 8.8
Good 6.3
Pros: the proximity to the airport
Cons: Hotel rates do not correspond to those of booking are much higher.
Excellent 9.5
Excellent 9.4
Cons: Parking charges $ 38 /nite not informed prior to booking hotel room.
Excellent 9.7
Excellent 10.0
Pros: Breakfast good value room lovely clean and spacious
Cons: Nothing excellent
Excellent 10.0
Excellent 8.5
Okay 5.4
Pros: Location and shuttle pickup. Bell desk staff and shuttle drivers were great.
Cons: Have to pay for wifi, didn't get me a TV remote which was missing from room for quite some time.
Excellent 10.0
Pros: Proximity to airport clean
Cons: distance to downtown
Excellent 8.5
Excellent 10.0
Excellent 8.5
Excellent 9.4
Pros: This Hilton is reasonably priced because of its proximity to LAX. But it is not a typical airport hotel, because it is elegant, modern, and it has most of the conveniences a traveler needs. Pre-arrival check-in, digital key, smart elevators, and stayconnect, which allows you to control the tv with your phone-a real plus for germaphobes.
Cons: This visit was a bit awkward because the front driveway and entrance is being renovated, but I’m sure that will be completed as soon as possible.
Excellent 10.0
Excellent 8.8
Pros: Great location, staff good, love the lifts here, room spacious! Stayed one night. Would come back
Cons: exec lounge was quite small and the food offering was poor. sausage wrapped in bacon and bread and some other thing. Not enough room to sit as busy noise from the airport - take ear plugs!
Excellent 10.0
Pros: Nice room
Excellent 9.1
Cons: Restaurants too expensive. Dirty glasses in room. Did not look like sheets had been changed
Excellent 9.1
Okay 5.4
Cons: They didn't mention that you had to pay 35$ a night to park. A 200$ room for the night should come with parking.
Excellent 10.0
Pros: The hotel was very big and clean
Cons: I liked everything
Okay 4.8
Cons: Our connecting Delta flight was cancelled due to the recent weather and system issues. We couldn't get another flight for 36hrs. After arriving at the hotel at 1am, I was told that a strict check-in time was 3pm. I explained the circumstances, but no one was accommodating. They kept explaining their check-in policy and advised not to fall asleep in the lobby or security would request us to leave. There were several travelers in the lobby for the same reason. As I saw hotel customers check out, I asking about room availability. I was told to wait until 9am when housekeeping arrives. At 9:30am, I asked for a room. I was then informed that I would have to pay $50 extra to get one of the first available rooms or continue to wait until 3pm! I had no choice but to pay extra. This was unacceptable!
Okay 5.1
Pros: This was Convenient with the continuous shuttles and proximity to the airport.
Cons: This hotel is in a serious need of an update for rooms. My room was on the third floor. Immediately walking into my non-smoking room I detected the smell of stale old tobacco have a room that had one smoking allowed. The carpet was old and the decor was dated. In the bathroom some of the woodwork showed moisture decay. The bathroom was small and the sink stood at about mid thigh of this 5' 7" guy. This was not what I would consider an ACA accessible room based on the size of the restroom so I don't understand why the sink was so low. Generally this room made me feel like I was staying at a seedy motel rather than a Hilton.
Okay 5.4
Pros: Room has a lot of facilities. Lobby is huge and luxurious. Breakfast was somehow rich. Staff are friendly.
Cons: Rooms were much smaller that the value expected vs. price paid. The toilet was not properly clean since there were long hairs in the sink and on the floor. Bathroom is so small for a Hilton.. I would have liked to have a personal scale in the room to weigh the luggage prior to going to the airport.
Good 7.7
Pros: Clean.
Cons: Called housekeeping for shampoos twice, and the second time the lady says it's on the way but I was waiting until checked out and nothing happened.
Good 7.7
Pros: Reasonably priced. Friendly staff. Nice rooms and comfortable bed with decent coffee in the rooms. We stayed on the airport side. Guess what though? Jets are very loud. Also, the garage is a bit like a coal mine with parking found somewhere near the earth's core
Okay 5.7
Pros: Location and the staff's are friendly.
Cons: Seems the room didn't have much visitor, it's dusty. Also, the utility and slippers are not prepared in room.
Good 7.1
Pros: Clean
Cons: I will pay for the Wifi
Okay 5.7
Pros: The location is great for a night's stay before departing/arriving from LAX. The rooms were also nice.
Cons: You will be charged $9 to check in. That's right. The parking policy says you have 30 free minutes to park, get checked in, unload your bags, and then move your car. Unfortunately, it takes 45-60 minutes to find a spot two floors below the parking garage gate, take an elevator up four floors to lobby, check in, take a different elevator 10 floors up to your room, unload your bags, take an elevator 10 floors down to lobby, get on a different elevator for the garage, and then go down four floors to move the car. I was charged $9 for the hour of parking. I asked for a refund from the manager stating that I didn't think it was appropriate to pay $9 to check into a hotel. He responded by saying, "I'll see what I can do, but they don't care. They only care about the numbers." Buyer beware.
Good 7.7
Pros: Fantastic corner room
Cons: Very unreliable wifi despite getting special certificates, etc. Also, very hard to regulate aircon in the room
Good 6.5
Pros: The hotel is a huge building with a lot of rooms. Great check in nd lobby area Good restaurants in lobby Close to airport and santa monica Rooms are always clean
Cons: Most vending machines are out of order or just steal your money $29 a night for parking, make sure to include that into your budget Walls are thin
Good 6.5
Pros: Big nice rooms overall.
Cons: wished they would have had queen beds instead of full. Rooms were big enough to fit larger beds. Hotel itself needs an update such as paint job, it was not that great for a Hilton Hotel.
Okay 4.0
Pros: Closed to airport
Cons: No cooler
Good 7.7
Pros: Great staff Large nice lobby Very comfortable beds Great blackout blinds Close to airport
Cons: Rooms were pretty clean but really small Bathrooms were extremely small kind of dirty For $300 per night value was lacking. Also charged additional fee for wifi in rooms.
Good 6.0
Cons: Do not self park. It was the worse. Plus there is a parking garage next door for half the price.
Good 6.2
Cons: price of parking
Okay 4.0
Pros: The first room that we got put in was not clean. The staff was accommodating to change us to a different room.
Cons: Way overpriced. Even the second room had some food on the floor that was not cleaned up from the previous guest. The hotel has an aged feel to it, with various little things not working or not working correctly (like the elevator showing floor 15 when approaching floor 7). Getting in and out with a car is a disaster if there is an event going on at the hotel (45 minutes to get the car parked). Did I mention way, way over-priced?
Good 7.4
Pros: Nice rooms.
Cons: My children enjoyed the airplanes taking off and landing, but I wouldn't recommend it for someone who is a light sleeper. The planes didn't bother us, but they were very loud. Also, I couldn't believe the price of parking was $29!! That is the main reason we won't be staying there again.
Mediocre 3.1
Cons: Beds were TINY!!!! Our bill was found on a table down the hall. We waited 50 minutes for the shuttle to pick us up at LAX to bring us back to the hotel after a very long travel date. We will never return to this hotel.
Mediocre 2.0
Cons: I stayed here due to an early morning flight that I wanted to be rested for. I was laced on the third floor that was adjacent to a quad area with tables and chairs. A group of five sat outside my slider door the entire night drinking and partying. I called security twice to ask them to take the party to their own room. They never left and I never slept all night. Why the hotel placed tables right outside the rooms when there was a huge area to place these tables and further didn't insist the people relocate for the sanity of their other guests, I don't know. They offered me a 30 percent discount. Never again for this place. I had to spend the first day of my vacation sleeping.
Mediocre 2.0
Pros: 28 dollars for parking is a joke, Go somewhere else. Internet $12.95 are you kidding me?
Okay 5.4
Cons: parking was expensive (30 a night) wifi was expensive (13 a night)
Hilton Los Angeles Airport - Los Angeles
Rated no. 13
7.6
Good 7.6
Based on 5,367 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.6
Facilities
6.7
Food
7.5
Location
8.2
Overall 7.3 Good
Based on 2,304 reviews
Cleanliness
7.8
Comfort
7.6
Facilities
6.7
Food
7.5
Location
8.2
Cleanliness
6.2
Comfort
5.7
Facilities
6.0
Location
7.1
Overall
5.3
Cleanliness
7.3
Comfort
6.5
Facilities
6.7
Food
7.5
Location
9.1
Cleanliness
7.7
Comfort
7.3
Location
8.1
Services
7.1
Staff
7.8
Cleanliness
7.6
Comfort
7.6
Facilities
6.8
Location
8.0
Overall
7.6
Cleanliness
7.3
Comfort
7.9
Facilities
7.5
Food
7.8
Location
7.8
Cleanliness
7.9
Comfort
7.7
Location
8.2
Services
7.3
Staff
8.0
Cleanliness
7.8
Comfort
7.7
Facilities
6.7
Location
8.2
Overall
6.7
Cleanliness
7.8
Comfort
7.7
Facilities
6.6
Food
6.5
Location
8.3
Cleanliness
7.6
Comfort
7.3
Location
8.2
Services
7.1
Staff
7.8

Excellent 9.0
Pros: Airplane noise interrupted my sleep. Price for parking a car is OUTRAGEOUS
Cons: Airplane noise interrupted my sleep. Price for parking a car is OUTRAGEOUS
Okay 5.0
Cons: I don't like the parking situation.. I shouldn't have to pay additional fees to park
Okay 5.0
Cons: Parking price was ridiculous. $42 for one night is insane.
Good 6.0
Pros: Location
Cons: Room smelled like smoke we called the front desk and they said they would send someone to spray, no one came after 2 request.
Excellent 9.0
Pros: Fridge and microwave in room. Very nice during this pandemic.
Cons: Rooms could have been a little cleaner.
Excellent 8.0
Pros: The hotel has a resort feel.
Cons: No microwave, or fridge
Good 7.0
Pros: Ambience
Cons: Hard to access
Mediocre 2.0
Pros: 11
Cons: fourt points hotel purshase double the parking for one Night
Good 7.0
Cons: I had no towels when I 1st checked in .
Good 7.0
Pros: Convenient, and good rate.
Cons: Staff open the door to my room. I was sleep then I was awaken by knocking at the door, I sat up, and before I knew it someone was opening up my door. The person at the door apologized but no one else from the hotel took the initiative to call me........
Excellent 10.0
Pros: The look and it was very clean quite and the room was properly cleaned
Cons: Not at all
Okay 4.0
Pros: The staff is excellent. My room is great.
Cons: They do nothing about people smoking and the rooms and hallways reek of weed and cigar smoke. I mean REEK!
Okay 5.0
Pros: Convenience
Cons: $40.00 for parking
Mediocre 2.0
Pros: It’s not ghetto but not great either
Cons: I had a cockroach In my bathroom and I hate cockroaches. After that I stayed on my bed the entire evening until the next morning.
Excellent 10.0
Cons: I paid for deposit $150 and I have been waiting for 10 days to return my deposit and I did not get my money back
Good 7.0
Pros: The staff is great! Bathroom very nice. Free wi fi
Cons: The room is not ready to have a meal during covid. The airport shuttle is not working every time. From 12 pm until 5 pm there was not a shuttle.
Mediocre 3.0
Cons: Checking in at night didn’t feel safe.
Excellent 10.0
Pros: The absolute great customer service by the sweet young lady that checked me in. She was very polite & professional. Sorry I forgot her name. Also, the young man that took me to the airport at 4AM was very nice.
Cons: Nothing!
Mediocre 2.0
Pros: Location
Cons: To old and you don’t tell about there is a parking fees at all most 50% the room rate
Excellent 8.0
Pros: Courtesy of staff was good. They didn't do wakeup call I requested.
Okay 5.0
Pros: Room price
Cons: Over priced parking
Excellent 8.0
Pros: Lovely place close to LAX...the staff have very good and helpful attitudes
Cons: Wasn't very clean the first night which they promptly fixed
Excellent 10.0
Pros: Very close to the airport. Free shuttles to and from the airport. I felt very safe. It met all our needs.
Cons: Covid restrictions limited the hotel amenities, which is currently the standard in most hotels in the area. Got woken up at 5am by false fire alarm. Note that it took the fire trucks only 5 minutes to arrive.
Good 7.0
Pros: Generally clean.
Cons: Should include a pen/notepad in the room. The water pressure of the shower is a bit too strong.
Excellent 8.0
Pros: Price and location.
Cons: I was put on a remodeled but old room. Window was extremely dirty and disgusting.
Excellent 10.0
Pros: Staff fixed my card issue immediately! They were a great help; including the security guard. Thanks
Cons: Everything was great!!
Poor 1.0
Pros: Convenience
Cons: The cost of parking is ridiculous and both mornings I was woken up by an alarm in the room next to ours and nobody was staying in it. Very upsetting for someone who has sleep issues and came to LA to rest. Especially when it went off again the next day.
Poor 1.0
Pros: Nothing
Cons: Stuff is rude Room smelled old and sheets were dirty the remote was missing took us 20 minutes to get front desk on the phone. Parking in/out was the most difficult kept refusing tickets already paid for so we got stuck at gate several times
Okay 5.0
Pros: It was quiet
Cons: The ac wasn’t working , parking was 45$ , the deposit fee was 75$ .
Okay 4.0
Pros: The staff was so nice.
Cons: my room was not clean. I had sanitizer. But I told the staff and they were apologetic but other than getting a,awsome reduced cup of coffee nobody helped out. Someone left their body wash in the shower. Gross!
Poor 1.0
Pros: Staff was nice
Cons: Outdated worn out furniture
Mediocre 3.0
Pros: It is very close to the airport.
Cons: The hotel is an old, outdated, version of the pictures that are presented online. The parking is over priced and seems more like a auction yard - questionable. The carpet, fixtures, smell, cleanliness & overall ambience is poor. DO NOT STAY HERE.
Mediocre 2.0
Pros: The night shift was extremely helpful when we had to move rooms due to a dog barking all night. We didn’t get the room we had originally paid for but it was still a good room.
Cons: Leaving, the staff was rude to me and my fiancé, and if you are shuttling from airport be ready to sit for an hour!
Okay 4.0
Pros: The location of the hotel. The day time manager, she changed my room with no questions asked.
Cons: The first room did not have any type of ventilation or access. They had to change my room.
Okay 5.0
Pros: Had to wait and wait for their shuttle and ended up tipping another shuttle to give us a ride. Staff very helpful, friendly, and professional. Coffee not set up for 2 people just one cup.
Okay 4.0
Pros: No shuttle came at night I was put on hold for 16 mins no answer, toilet was filthy and the AC did not work properly - in the morning the shuttle was crammed with no seats open -
Poor 1.0
Pros: Nothing at all. It was very nasty and out dated !
Cons: Everything was terrible about the hotel!
Poor 1.0
Pros: Close to the airport
Cons: The parking.... it didn't work u had to wait for someone to manually open it.... They too money hungry like people legit were waiting 10 plus minutes then nowhere to park at all... they got so many other cars there that the lot is full
Excellent 10.0
Poor 1.0
Pros: Location
Cons: The first room we got, was dirty, no fitted sheet on bed, Trash on floor. Second room was decent, big red stain on floor. Chair was so dusty! Wouldn’t never stay again!
Good 6.0
Pros: It wasn't all that clean but the staff was very professional.
Good 6.0
Pros: Nothing really.
Cons: No microwave. No fridge. Too close to exit door. Noisy
Good 7.0
Cons: Parking
Mediocre 2.0
Pros: The outside and view was nice for my first time to califonia!
Cons: Absolutely! There was no cleaning of my room from Friday to a Monday and I was traveling in a pandemic with little children! And the manager tools us the policy after I complained but if I knew that I wouldn’t have stayed there!!!!
Okay 4.0
Pros: The pool area was really beautiful.
Cons: The parking. I didn’t mind paying $40/nt for parking even though I’ve paid less for parking at 5 star hotels. The biggest issue was not having a parking space because they were all rented out to folks flying out.
Poor 1.0
Pros: Nothing
Cons: The rooms were outdated as well as things left in the refrigerator from the last guest. The parking was extra horrible. You pay for parking to not have a definite parking spot. I will never recommend this Hotel to anyone.
Poor 1.0
Pros: I need a place close to the airport or I could sleep well before the flight.
Cons: There were adults that were socializing loudly outside and children in the hallway at 3 AM making noise.Tried to contact the front desk and there was no answer. Finally called the one 800 number and they said they would pass the message.
Mediocre 2.0
Pros: Nothing
Cons: everything
Okay 5.6
Mediocre 3.0
Pros: Location was great and I loved how they offer airport shuttle. Staff was also very nice.
Cons: Room could use updating, ac does not get cooler so it was miserable and hot all night! Had dirty towels left in my room from previous people. Bathroom was tiny but water pressure was great. Will not return.
Poor 1.0
Pros: I didn't like anything about this hotel. The elevators were always trashed with Mcdonalds food bags and empty beer cans. The manager is rude and obnoxious, doesn't know how to talk properly or nicely. She lacks respect for guests and it's disgusting.
Poor 1.0
Cons: Hotel and room where dirty. Several dead cockroaches in my room
Good 7.0
Pros: The location was great for the airport and car rental places. The bed was comfortable.
Cons: Walls are thin, heard crying baby all night. Restaurant closed, no microwave in room and steep daily parking fees. Had to ask for washcloth after I checked in as there were none in the room.
Good 7.0
Pros: Location and pool
Cons: Outdated and not very clean.
Good 7.0
Pros: Comfortable bed.
Cons: Needs refurbishment. Called for shuttle twice. Both times there was music BLARING in the background. They never did turn it down. This was a 2 1/2 star at best.
Mediocre 2.0
Cons: Our room was in a wing that had been a motel and needed to be totally renovated like the rest of the rooms had been
Okay 4.5
Cons: Bathroom super small, heat super noisy
Mediocre 3.0
Pros: It was near the airport
Cons: The air conditioning and heat in my room was broken. I had to call for staff to come in SIX times. And everyone told me something different. It was disruptive and uncomfortable
Okay 4.0
Pros: Nothing
Cons: Everything
Excellent 8.5
Cons: Room decor is a bit old
Excellent 8.0
Cons: The desk chair leather is old and brittle. The leather has cracks on the seat as well as the back. The chair should be replaced or at least have the leather replaced.
Excellent 10.0
Mediocre 3.7
Pros: Near the airport
Cons: 1st room was a dirty and the broken windows . The 2nd room was ok but the bathroom door wouldn’t lock. Plus $32 for self parking.
Excellent 10.0
Excellent 8.0
Excellent 8.9
Excellent 8.7
Excellent 8.5
Excellent 8.2
Cons: When booking thru a 3 party site you have to wait enormous mouth of time before actual front desk gets the confirmation
Excellent 9.1
Pros: pool was htd., tho 1-2' lower than I like for my daily swim of an hour.
Cons: lack of a spa. sticky door due to too much repainting w/out removing old paint. the provided internet is only acceptable for text only. I believe there is no gym no mini-fridge
Excellent 8.5
Okay 4.5
Cons: We had two rooms, both had been recently shampooed and the carpets were still wet and the room had a very strong chemical scent. When I first went to book rooms on Kayak, the price was $119.00, but ended up being $140 each. I didn't think the staff was very friendly. Only one of the three elevators was working and we had to ask where the stairs were because they weren't marked. Would not go back. Also, the shuttle was so slow picking us up at airport, we talked another shuttle driver into dropping us off at Four Points
Good 7.7
Excellent 8.0
Pros: Staff very friendly. Room clean.
Cons: I wish that the room had more outlets.
Mediocre 3.4
Pros: It had the aesthetic for the most part, seemed fairly new. Close to airport
Cons: When you book they regret to inform you that you have to pay $30 to park your car. The rooms don’t be have windows outside but to the hallway, which is awkward. Food was left outside of a room for the duration of my stay even though maid services were coming by - they knocked on my door 8am to try and clean. Would not stay here again
Okay 4.0
Pros: Nothing
Cons: Worst staff ever was not good at all
Good 6.2
Mediocre 2.0
Pros: nothing
Cons: I arrived 11:30pm, as planned. The hotel acknowledged that I had a prepaid reservation, but said: NO ROOM. NO REFUND. NO OFFER TO PROVIDE A ROOM AT ANOTHER PROPERTY (it's Starwood, which has 1,000 hotels in L.A.). Avoid at all cost.
Excellent 9.3
Good 6.5
Pros: There was no heat in the room. Management promised to have it repaired the next day but no such luck. My son left sick with a cold due to lack of heat. We stayed at the hotel for 5 nights with no heat.
Mediocre 2.0
Pros: The quiet.
Cons: We checked in a little early. As soon as we checked in we were told a room wouldn't be ready for at least an hour and with a big business group in the property it was hard to find a space to relax let alone get a drink at the bar. The lobby hallway and bar were so crowded that we had to leave the hotel to get a drink to be able to relax after a long drive in from a neighboring state. Upon return we were directed to a room on the 2nd floor that had a bed that was so flattened and sunken in that myself and my partner rolled into one an other. This was truly unsatisfactory and we expected more staying at a shariton property. This was an issue that could visually be detected by housekeeping or maintenance but was disregarded and ignored. We then spoke to front desk and asked them for a room transfer and after some push back were redirected to a different room. Definitely not something worth going through while on vacation. Makes us want to stay with a competitor to see if the same challenges are met with (Hilton, embassy, etc.)
Good 7.1
Pros: The lobby and bar area (bartenders) was excellent and friendly. Looks nice on main floor. Once you get into your room it's tiny. Washrooms are small and out of date. Definetly clean though. Good for 1 night stay only while between travelling places.
Cons: Tub leaked water all over washroom floor. Tiny washroom out of date. Vending machines on all the floors were sold out of all beverages.
Mediocre 2.0
Pros: Nothing
Cons: All
Excellent 8.8
Pros: They allowed us an early check-in on a day room. The shuttle was quick and efficient.
Cons: The restaurant was slow and disorganized. The fact that they charged to print stuff out and didn't have a true business center was annoying.
Good 7.4
Pros: The location was great, the hotel is beautiful, especially the pool. I didn't rent a car so I liked how easy it was for me to take an uber
Cons: The bed pillows were bad so I didn't sleep well and the were no outlets near the bed so I could charge my phone and none near the bathroom counter so I could power my curling irons
Excellent 8.8
Pros: VERY NICE AND CONFORTABLE MATTRES
Cons: PRICE
Excellent 8.0
Pros: its 1990's décor needs a revamp. Showers are small and contained in the bath, amenities are squeeze bottles and a bar of soap.
Cons: beers on tap, sports bar, junior suites are huge, pool is good in summer, gym is good, and its the right price.
Good 6.0
Pros: It located near the airport and perfect for travellers like us. They run constant shuttles to and from the airport and a familiar with business travellers.
Cons: The room condition was below standard. The drains in the bathroom flowed very slowly and the showering facilities were a trial to use. The bathroom basin drained so slowly we had to take turns washing.
Mediocre 2.5
Cons: Everything it sucks
Mediocre 2.0
Cons: Terrible experience 1)given confirmation that room will be away from elevators and quite, but the room no. 364 I was allocated, was right next to elevators and infront of maid/cleaning room 2)bathroom door lock didn't work. Door kept opening up 3)thin walls in the room. Could hear the shower noise in the next room 4) unnecessarily delay at check-in counter, because there was another person with same last name as mine had made reservation. Most absurd excuse I had heard ever 5) manager too rude to even come out at check in counter , the lady at the counter had to take my phone inside some room to show it to her manager the confirmation msg I got after I had checked in online earlier 6) found a hair in the milk served at breakfast. When asked to replace it, the server didn't even feel guilty to know about the hair 7) TV remote not present in the room.had to call room services and request one
Good 6.0
Pros: Good location ! Good for rental cars return and closer to the airport .
Cons: The sink in my room smell like death fish.
Good 6.2
Pros: On site restaurant was excellent. Hotel shuttle to airport was convenient.
Cons: Room was outdated, dirty, and didn't feel comforting. Seemed like our room was not throughly cleaned was missing items promised by staff at check in - water, coffee, tea.
Good 7.7
Pros: The bedroom was simple and clean. It was a very good price and the WiFi was free.
Cons: The bathroom was very disappointing. I reluctantly decided to take a shower even though the bathtub was yellowing and did not look clean. When I turned on the water, the drain was so clogged that showering meant standing in two inches of water. We paid over $20 for parking for one night, which was also a let-down as well.
Good 7.4
Pros: Pillows, staff, complimentary items, shower, linen
Cons: Tight space expensive parking for hotel guest who are already paying for an expensive room and there was a condom wrapper under one of the beds
Good 6.0
Cons: I couldn't control the a/c. I called down to the desk and they said they would send someone to look at it and never did, and this was during a heat wave
Mediocre 2.8
Pros: Desert
Cons: Nasty greasy dirty bathroom Hall and room dirty, and decrepid
Okay 4.2
Cons: We checked in at midnight after a long day. First room we were given had someone sleeping in it and my daughter was traumatized by walking in on them. Second room was dirty with towels on the bathroom floor. Third try we finally got an acceptable room on 7th floor in the "preferred Starwood" area. I would not stay here again for any reason. Unbelievable incompetence.
Excellent 8.8
Pros: nice staff helpful and quick. room ok location and value good for lax quick stay
Cons: shuttle blows! takes forever other hotels even the cheapies pass by twice in time this one goes by once. drivers nice though
Okay 4.5
Pros: Beds were comfortable
Cons: There was blood on my blanket
Okay 5.7
Cons: parking
Mediocre 3.1
Cons: The staff was extremely rude on multiple occasions and unhelpful. Also our bed sheets had blood and hair on them. Absolutely worst stay I've ever had in my life
Good 6.2
Pros: The room was clean and quiet. The bed was good, and the shower was FANTASTIC -- great water pressure and hot water.
Cons: Jackhammers. In. The. Lobby. Not even kidding. They are doing construction within the hotel behind thin curtains including jackhammering. It was so loud that I could still hear it after walking out of the hotel and down the block. Ridiculous and totally unacceptable. If you're going to jackhammer inside the hotel, you need to close it down while you do it -- sorry, that's just the way that works.
Okay 4.2
Pros: Pool was nice
Cons: Construction noise, outdated noise, noisy guests, uncaring staff.
Mediocre 3.4
Cons: This hotel is a mess......do not stay here.
Excellent 10.0
Pros: Cleanliness, comfy bed, awesome customer service, very clean pool.
Cons: Paying exrta for parking.
Okay 4.0
Pros: Comfortable bed
Cons: No refrigerator or microwave, one small bottle of water, one small be of soap, maid woke us up at 8:15.
Okay 4.5
Pros: I liked the location and that's it.
Cons: This hotel has two buildings, one is old the other is new. We stayed at the old one and it was horrible. The window inside our hotel did not have proper curtains for us to close to have privacy. It was sheer material so everyone can see from the outside in. The beds were UNCOMFORTABLE. This was definitely not worth the money. I stayed at the Windgate by Wyndham nearby the next day for about the same price and was SOO much better.
Four Points by Sheraton Los Angeles International Airport - Los Angeles
Rated no. 14
7.3
Good 7.3
Based on 2,304 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.2
Facilities
6.7
Location
7.8
Overall
6.4
Overall 7.2 Good
Based on 2,839 reviews
Cleanliness
7.3
Comfort
7.2
Facilities
6.7
Location
7.8
Overall
6.4
Cleanliness
4.0
Comfort
4.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
7.2
Comfort
7.0
Location
7.9
Services
6.8
Staff
7.3
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
6.2
Comfort
7.4
Facilities
7.0
Location
7.2
Overall
7.0
Cleanliness
7.4
Comfort
7.3
Location
7.9
Services
7.0
Staff
7.4
Cleanliness
7.3
Comfort
7.2
Facilities
6.0
Location
7.8
Overall
6.0
Cleanliness
7.3
Comfort
7.2
Facilities
6.6
Location
7.7
Overall
6.5
Cleanliness
7.0
Comfort
6.9
Location
7.5
Services
6.5
Staff
7.3

Good 7.0
Pros: Convenient, clean and a fair price.
Cons: Requested Deposit of $100.00, fine print on reservation said $100.00 cash, but they accepted a credit card for it. Not safe in many areas to carry even only a $100.00 cash, especially when people know that you have at least that much on hand.
Good 7.0
Pros: The property is fairly close the the LAX airport witch is great, plus maybe a 15-20 minute drive to Venice beach. They have staff 24/7 witch is great especially if you’re like me and deactivate the card to enter your room by accident with a magnet. There is also quite a few food joints near within walking distance and the Metro bus station is right down the street so it’s really easy to catch a bus anywhere you’re needing to go.
Cons: Staff was a bit slow
Excellent 10.0
Pros: close to airport
Excellent 8.0
Pros: It was just right not too big or too small
Excellent 8.0
Pros: 5-minute drive to the airport, easy check-in, food nearby for delivery, and friendly staff. I appreciated the room had a fridge and microwave.
Cons: Lots of people hanging out in the parking lot and noisy throughout the night. AC unit was VERY loud, but then it became too hot to have it off.
Excellent 10.0
Pros: Nice staff
Poor 1.0
Pros: Nothing at all
Cons: Everything felt like bed bugs was n there
Good 7.2
Mediocre 3.6
Excellent 8.0
Pros: Location
Cons: Noise at the second floor
Excellent 9.0
Pros: Day staff was helpful. After I checked out, was allowed to sit at outdoor table to make plans. No car so had to use online transportation service; needed to make decision on when to leave for check in @ longer-term housing 4 hrs later.
Cons: Night staff did not tell me location of room. As woman traveling alone, location of room worried me. At first I was nervous and a little afraid. Staff said smoking rooms were all at end of halls & in the corner. I chose smoking room because of lower cost
Okay 5.0
Pros: Room was clean, good continental breakfast.
Cons: The neighborhood it was in, and it's close proximity to the LAX runway. They had a pool, but it wasn't heated, it was freezing.
Excellent 9.0
Pros: Close minutes from the airport.
Cons: Airplane noise,it's so close to the airport.
Mediocre 3.0
Pros: I didn't get bit by bed bugs
Cons: Dated, dank, and very dirty. See through towels, disgusting bathrooms. Don't waste your money
Excellent 9.0
Pros: Location
Good 7.7
Pros: The price
Cons: Room had a cigarette smell
Excellent 8.0
Cons: No towel rack in the bathroom.
Good 6.2
Pros: near air port
Cons: the neawz of air oplane no transper
Mediocre 3.0
Good 6.7
Pros: Amazingly good food at the Greek Restaurant on the property.
Cons: The bedding looked dirty. It felt like the mattress had a plastic cover under the sheets because I slipped around on it like I was on a sheet of ice. Very strange feeling.
Mediocre 2.5
Cons: Nothing
Excellent 8.7
Excellent 9.4
Pros: Hard non-carpeted floors, recently repainted, clean throughout.
Cons: Bathroom fixtures such as showers felt dated. Toilet flushing was loud.
Excellent 10.0
Pros: Clean, convenient location to both car rentals and airportand great shuttle service to LAX.
Excellent 8.0
Pros: Great location to the airport with a shuttle service. It was exactly what we were looking for in price/location for a quick sleep before a flight.
Good 7.4
Pros: It was very convenient because it was close to the airport. However, if you're new in town and visiting the city, I would pick somewhere closer to where the action is. Like near Santa Monica. It was pretty clean, and the staff was very polite. They let us keep our bags in the office until check in, and let us keep them there after check out until our flight. We didn't use the pool, but it looked decent. We had a great newly renovated room as well, so it was nice.
Cons: The rooms were a bit damp. Possibly some humidity or mildew issues. We had to keep the fan constantly going. The continental breakfast was very cheap. Not much to choose from. Just some cereal and yogurt. Lots of flies all around the premise. A few in the room, but mostly outside the door and where the breakfast was located. Hair dryer was broken
Mediocre 3.4
Pros: Location
Cons: Hard to find room ,stuck back in the construction area only 2 rooms stuck back in a alley way. Doors of both rooms wide open and the lights didn't work, the floor was covered in water, this was fixed but took time. I've stayed here alot but never had a room like this. I had a reservation too. I don't think they use this room for guests regularly.
Excellent 8.0
Pros: Comfortable for an overnight stay between flights.
Okay 4.0
Pros: Clean sheets. Coffee and continental breakfast. Room did not have any bad smell. Pick up to airport in morning every half hour. Hot water was hot. Close to airport.
Cons: Airport van at pickup from airport took 1 hour 15 minutes. The door chain was broken in the room. Overall maintenance was poor.
Good 7.1
Pros: Overall good facilities for price
Cons: Loud airline noise Room could have been cleaner
Excellent 8.2
Pros: Owner has done a really good job of cleaning up and modernizing an old hotel/motel
Cons: Drain in shower didn't quite keep up. Not a big desl
Excellent 8.6
Pros: clean, close to airport, friendly people, good internet
Cons: no proximity to restaurants except BK
Super 8 by Wyndham Los Angeles - Los Angeles
Rated no. 15
7.2
Good 7.2
Based on 2,839 reviews
Details
Reviews

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