Sheraton Gateway Los Angeles Hotel

I liked everything

Wonderful rooms, immediately accessible to airport, quiet, good staff.

Staff!

Definitely going back

It was clean, modern, we were worried that we weren't going to be able to sleep because of the airport right down the street but it was pretty quiet.

The guests next door were a little too loud, wish the doors were sound proof. Also a microwave would be nice.

Great hotel, amazing staff

Staff was always ready and on point. Service is exemplary.

Great location to LAX.

I landed at LAX and was checked into my room within 30 minutes of landing. It was the fastest service I’ve had at LAX! The room was great and people were very kind. This will be my repeat stop when flying into LAX. I’ve tried quite a few hotels by LAX and this is my fave.

Had to pay for parking

I'll be back, but there's room for improvment

Nice rooms LAX airport views Excellent staff Convenient to LAX offices Improving restaurant and bar menus (works in progress) SPG reception every other week

The last three times I've stayed here, I've had a problem with my room key cards at least once each visit. Sometimes they've just been coded wrong (as in the wrong check-out date), but other times they've just stopped working. It's a hassle to go back down to the front desk, especially when you've just come back from the office carrying stuff. That said, they're very helpful in giving new key cards. I just wish they'd bring them to the room rather than having me make an extra trip because of a problem with their equipment. The menu in the bar has been in flux for a while The menu in the restaurant is in need of an update