Good to know
|Distance to city centre||14.2 km|
|Nearest airport||Los Angeles|
|Distance to airport||2.1 km|
Time of year
Show reviews that mention
|bed was comfortable||in 17 reviews|
|close to airport||in 434 reviews|
|definitely not three star||in 1 review|
|dirty room||in 86 reviews|
|dirty the bathroom||in 112 reviews|
|grocery store||in 33 reviews|
|hotel is old||in 392 reviews|
|location is good||in 370 reviews|
|los angeles||in 9 reviews|
|low to the ground||in 18 reviews|
|pay valet||in 138 reviews|
|shuttle service||in 224 reviews|
|staff was great||in 324 reviews|
|star hotel||in 63 reviews|
|valet parking||in 436 reviews|
Front desk service wasant good and nice
Hotel seemed unattended. Dirty, smelly. In the middle of renovation so right in the middle of the process
No free parking, only Valet parking. what a scam.
The location was good with a supermarket nearby & a few takeaway outlets. The room was clean and tidy.
The hotels pictures that are advertising the hotel were not showing what the hotel looks like now. It is in need of a lot of repair and a reburshment. The ceiling in the foyer had wet stain marks and panels missing or hanging down. Their were 3 lifts, 1 was under repair another never was in service and the third was old & rickety with the ceiling panel missing and in need of a new floor covering as it was uneven and cracked/warped in places. The room was clean and tidy. The windows were sound proof which helped block out most of the outside noise but they were very dirty and needed a clean and the blinds had holes in them. The queen bed was not comfortable (hard and dipped in places) and it was very close to the floor and the room had no cupboards/drawers to put anything in. The bathroom was small and basic with the door that you can’t close properly (it’s like a saloon door) so no handle to lock it. The bathroom is also dated and in need of repair, the only good thing about this room was the water temperature and the pressure was great. Would we stay here again...probably not unless we were deperate. My final opinion is that it is outdated, in need of repair/refurbishment and over priced and the pictures do not show what it REALLY looks like. The plus side is that it is nearby a supermarket and fast food outlets. I give it a TWO STAR rating.
The room was clean and the bed was comfortable.
We had a good stay, but I do not consider it a 3 1/2 star hotel. The hallway and room decor needs updating, the room was a nice size, and even though the bed was comfortable, it was in a boxed frame very low to the floor. Parking was $35 nightly.
With a stay at Custom Hotel Los Angeles Airport in Los Angeles, you'll be in the business district and 4 minutes by foot from Otis College of Art and Design. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary at scheduled times.
based on 4,641 reviews
Things to know
- Great shopping
- Good access to airport
Policies vary by room type and provider.
Reviews about Custom Hotel
Most popular landmarks
- Venice Canal Historic District 5.2 km
- Westwood Village Memorial Park Cemetery 11.3 km
- Petersen Automotive Museum 12.7 km
- Los Angeles County Museum of Art 12.9 km
- La Brea Tar Pits 13 km
- Natural History Museum of Los Angeles County 13.6 km
About the neighbourhood
Westchester is known for: airport, busy, studentsMore
Los Angeles travel guide
Learn about Los Angeles on KAYAK
|Los Angeles||2.1 km|
|Santa Monica||7 km|
|Inglewood Westchester, California||3.1 km|
|Los Angeles Westwood-UCLA, California||12.5 km|