Houston hotels near Galleria Mall
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Whether you are traveling for business or leisure, the Royal Sonesta Houston Galleria is pleased to provide all amenities and services necessary for a relaxing and enjoyable stay.
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Overall 8.8 Excellent
Based on 3,753 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Everything was ok
Excellent
10.0
Pros: Customer service!!! The staff was OUTSTANDING!! I would gladly Rebook at this hotel!
Excellent
9.0
Excellent
10.0
Pros: I love the staff it was my wifes birthday and they got her strawberrys and a bottle champagne and they made sure to have that in the room before she got there... thank you so much will be back
Good
7.0
Pros: Perfect location.
Excellent
10.0
Pros: The rooms are very clean and the staff is so helpful
Okay
5.0
Excellent
9.0
Pros: location
Excellent
10.0
Pros: Great location, staff and hotel. Many thanks. It's one of my favorites.
Excellent
10.0
Pros: Charge for parking is to high!
Excellent
9.0
Pros: the helpful staff and friendly too
Okay
4.0
Pros: Nothing really. Its old and needs to be updated.
_55784824_Royal_Sonesta_Houston_5614x3743_S-image.jpg?width=330&height=170&xhint=1109&yhint=1238&crop=true)
Details
Reviews
Overall 8.8 Excellent
Based on 3,753 reviews
Service
8.7
Location
8.2
Amenities
7.7
Room
7.6
Breakfast
6.9
WiFi
6.7
Pool
3.7
Service
9.2
Location
8.3
Breakfast
6.9
Room
6.9
Comfort
6.1
Value
5.2
Pool
3.9
Service
8.1
Location
7.5
Cleanliness
7.1
Breakfast
6.8
Comfort
6.4
Room
6.0
Value
4.7
Location
8.4
Service
8.2
Food
7.3
Breakfast
6.5
Room
6.4
Value
5.1
Service
8.5
Location
8.4
Vibe
8.4
Amenities
7.9
Room
7.0
9.0 Excellent
Pros: Everything was ok
Cons: Check-in was difficult
10.0 Excellent
Pros: Customer service!!! The staff was OUTSTANDING!! I would gladly Rebook at this hotel!
Cons: Nothing!!! Tremendous experience
9.0 Excellent
Pros:
Cons: Water was luke warm one morning in the shower
10.0 Excellent
Pros: I love the staff it was my wifes birthday and they got her strawberrys and a bottle champagne and they made sure to have that in the room before she got there... thank you so much will be back
Cons:
7.0 Good
Pros: Perfect location.
Cons: Two of the pillow cases had someone's makeup on them--they weren't clean. In the middle of the night, when no one was moving, the motion lights repeatedly came on. Critters? Malfunction? Woke me up. Should've blocked them with dirty pillows.
10.0 Excellent
Pros: The rooms are very clean and the staff is so helpful
Cons: I loved everything about it
5.0 Okay
Pros:
Cons: This place wasn’t nice enough to justify the price, or the hype. Everything was fine but if you’re looking for a hotel that feels nice to be in, this isn’t that. It was just sort of “bleh.” It sort of pretends to be fancy in the picture but really it’s the kind of place that has shampoo dispensers attached to the wall. Parking was $25 which felt exorbitant.
9.0 Excellent
Pros: location
Cons: expensive parking. No fridge in the room.
10.0 Excellent
Pros: Great location, staff and hotel. Many thanks. It's one of my favorites.
Cons: no
10.0 Excellent
Pros: Charge for parking is to high!
Cons:
9.0 Excellent
Pros: the helpful staff and friendly too
Cons: no
4.0 Okay
Pros: Nothing really. Its old and needs to be updated.
Cons: Old needs to be remodeled. Electrical components falling out of wall sockets.
Whether you are traveling for business or leisure, the Royal Sonesta Houston Galleria is pleased to provide all amenities and services necessary for a relaxing and enjoyable stay.
Experience a modern urban oasis in the heart of Uptown at The Westin Galleria Houston. Our AAA Four-Diamond, newly renovated hotel offers a direct connection to The Galleria, the number one tourist attraction in Houston, and one of the top four national shopping and entertainment destinations. Relax in our transformed oversized rooms and suites, featuring Westin Heavenly® Beds, flat-screen TVs, skyline views and deluxe amenities. Join us for all-day dining at the Daily Grill restaurant, specializing in American and local cuisine. Unwind with craft cocktails at our stylish lobby bar. Elsewhere in our Houston, Texas, hotel, find our recently updated event space, along with expert catering and planning services. Take a dip in our rooftop pool and soak in the Houston views. Maintain your routine in our new 24-hour WestinWORKOUT® Fitness Studio. Explore attractions in the Galleria area, including NRG Stadium and Rice University. A rewarding hotel experience awaits you at The Westin Galleria Houston in Texas.
Overall 8.8 Excellent
Based on 1,743 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.0
Good
6.3
Pros: Location. Spacious room
Excellent
9.0
Pros: We stay here every 3 weeks for a trip to MD Anderson. We love it because the room is comfortable and quite which is important as the following day we see the Dr. and need to be well rested.
Excellent
10.0
Pros: Fabulous beds. Fabulous location. Fabulous staff.
Excellent
9.0
Pros: It’s clean and I always love Westin beds. Self park free!!!!
Excellent
8.8
Excellent
8.8
Pros: great location and easy parking
Excellent
9.0
Pros: It's in the Galleria.
Excellent
10.0
Pros: The only problem was I made a reservation for a king room and was given a room with 2 beds.
Excellent
8.0
Pros: The location was ideal for Galleria shoppers like us, parking was also free. For the most part, it's up to Westin standard, good bed/bath/service.
Okay
4.0
Pros: Nice place
Excellent
10.0
Pros: Spacious rooms
Details
Reviews
Overall 8.8 Excellent
Based on 1,743 reviews
Wellness
10.0
Location
9.1
Room
8.1
Comfort
8.0
Service
7.3
WiFi
4.4
Bar
4.2
Pool
3.7
Breakfast
3.3
Location
9.3
Room
7.4
Service
7.1
Vibe
6.1
Value
5.2
Breakfast
2.9
Location
9.0
Comfort
7.8
Room
7.4
Cleanliness
6.5
Room
7.5
Service
6.6
7.0 Good
Pros:
Cons: Parking
6.3 Good
Pros: Location. Spacious room
Cons: Not the best check-in. Housekeeping is very poor. Worst laundry service
9.0 Excellent
Pros: We stay here every 3 weeks for a trip to MD Anderson. We love it because the room is comfortable and quite which is important as the following day we see the Dr. and need to be well rested.
Cons: The last 2 or 3 times staying here we didn't get a robe in the room. the front desk we are supposed to have one. And, since we stay her so frequently, i have come to rely on this in lieu of bringing pj's.
10.0 Excellent
Pros: Fabulous beds. Fabulous location. Fabulous staff.
Cons: Everything excellent
9.0 Excellent
Pros: It’s clean and I always love Westin beds. Self park free!!!!
Cons: Traffic in front is horrible often.
8.8 Excellent
Pros:
Cons: Bathroom amenities not of good quality
8.8 Excellent
Pros: great location and easy parking
Cons:
9.0 Excellent
Pros: It's in the Galleria.
Cons: Hair dryers have a cold air button. The hair dryer provided has a blue button that is for hot air. I think they bought a lot of defectively-built hair dryers on purpose. They don't have instructions in the room. When I called for a new one, they told me h
10.0 Excellent
Pros: The only problem was I made a reservation for a king room and was given a room with 2 beds.
Cons: The only problem was I made a reservation for a king room and was given a room with 2 beds.
8.0 Excellent
Pros: The location was ideal for Galleria shoppers like us, parking was also free. For the most part, it's up to Westin standard, good bed/bath/service.
Cons: A/C was quite noisy, luckily we didn't need to turn on A/C a lot. The building is probably quite dated.
4.0 Okay
Pros: Nice place
Cons: Outdoor of room noise was huge 24 hours. Parking exposed to rain but free
10.0 Excellent
Pros: Spacious rooms
Cons: No
Experience a modern urban oasis in the heart of Uptown at The Westin Galleria Houston. Our AAA Four-Diamond, newly renovated hotel offers a direct connection to The Galleria, the number one tourist attraction in Houston, and one of the top four national shopping and entertainment destinations. Relax in our transformed oversized rooms and suites, featuring Westin Heavenly® Beds, flat-screen TVs, skyline views and deluxe amenities. Join us for all-day dining at the Daily Grill restaurant, specializing in American and local cuisine. Unwind with craft cocktails at our stylish lobby bar. Elsewhere in our Houston, Texas, hotel, find our recently updated event space, along with expert catering and planning services. Take a dip in our rooftop pool and soak in the Houston views. Maintain your routine in our new 24-hour WestinWORKOUT® Fitness Studio. Explore attractions in the Galleria area, including NRG Stadium and Rice University. A rewarding hotel experience awaits you at The Westin Galleria Houston in Texas.
Situated in Houston’s Uptown district, the Hotel Indigo® Houston at the Galleria hotel rubs shoulders with the area’s world-famous shops and eateries, including the upscale Galleria Mall. Our space features elegant décor and an inspiring atmosphere, with vibrant colors and a distinctive sense of style. Guests are greeted by our friendly team members, while our hotel’s unique artwork and design capture the spirit of our neighborhood. Crossroads Bar & Bistro sources a fresh, seasonal menu and locally inspired cocktails. We even offer event spaces with flexible options to host meetings and presentations for up to 115 people, and our free Wi-Fi access keeps everyone connected.
Overall 8.8 Excellent
Based on 1,600 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The room was decorated beautifully and the bathroom was so classy.
Excellent
10.0
Pros: The hotel was very trendy, the decor was nice!!
Excellent
8.0
Pros: Location, value for the money
Okay
4.0
Pros: Perfect location, looks great from the outside, other than that, I cannot recommend this hotel. Small room, shabby bathroom. Couldn't sleep. Air conditioning wall unit was noisy and the only setting was either freezing-cold and blowing full blast, or off.
Excellent
9.2
Pros: Accessibility, quiet, beds like sleeping on a cloud, staff are great..
Excellent
9.0
Pros: Staff friendly, very clean and comfortable.
Excellent
10.0
Pros: Awesome
Excellent
10.0
Pros: It was our honeymoon and it was amazing
Excellent
10.0
Pros: Friendly staff. Location. Price.
Good
7.0
Pros: Location
Excellent
10.0
Pros: The staff were so polite and friendly. The hotel looked and smelled cleaned. It was modern, the colors and decor were appealing, the location is great, there's ample free parking, the rooms are nice and spacious. I was skeptical, but was surprised.
Good
7.0
Pros: It was literally right next door to the Galleria mall which had everything you can think of and more and the food court had many options.
Details
Reviews
Overall 8.8 Excellent
Based on 1,600 reviews
Location
9.7
Service
9.2
Cleanliness
8.9
Comfort
8.5
Room
8.4
Food
8.3
WiFi
7.5
Breakfast
6.9
Location
9.7
Service
9.4
Cleanliness
8.8
Comfort
8.6
Room
8.4
Breakfast
7.4
Vibe
7.1
Location
9.8
Service
9.2
Cleanliness
9.1
Comfort
8.2
Room
7.8
Location
9.7
Service
9.2
Cleanliness
8.6
Comfort
8.3
Food
8.1
Room
7.7
Location
9.7
Service
9.3
Comfort
8.4
Room
8.0
10.0 Excellent
Pros: The room was decorated beautifully and the bathroom was so classy.
Cons: But they hired a budget painting crew because there were several paint mistakes.
10.0 Excellent
Pros: The hotel was very trendy, the decor was nice!!
Cons: They did not have a lot of food options.
8.0 Excellent
Pros: Location, value for the money
Cons: Colors of the walls
4.0 Okay
Pros: Perfect location, looks great from the outside, other than that, I cannot recommend this hotel. Small room, shabby bathroom. Couldn't sleep. Air conditioning wall unit was noisy and the only setting was either freezing-cold and blowing full blast, or off.
Cons: They didn't want to give us a room with 2 beds after we prepaid a $12 extra person fee for our 16 year old son. They didn't want to honor the free breakfast that was included in our prepaid booking. Had to push them to honor our reservation. Not Cool.
9.2 Excellent
Pros: Accessibility, quiet, beds like sleeping on a cloud, staff are great..
Cons: Table at entry could be bigger - too small to hold - lamp, coffee machine, cups, coffee/tea tray and key dropper
9.0 Excellent
Pros: Staff friendly, very clean and comfortable.
Cons: No heater in the bathroom in rooms with showers only. Slow internet.
10.0 Excellent
Pros: Awesome
Cons:
10.0 Excellent
Pros: It was our honeymoon and it was amazing
Cons: Nothing
10.0 Excellent
Pros: Friendly staff. Location. Price.
Cons: Everything was perfect!
7.0 Good
Pros: Location
Cons: they did not have enough double bed rooms. I wished to extend my stay and was unable to do so for that reason.
10.0 Excellent
Pros: The staff were so polite and friendly. The hotel looked and smelled cleaned. It was modern, the colors and decor were appealing, the location is great, there's ample free parking, the rooms are nice and spacious. I was skeptical, but was surprised.
Cons: I don't have any negative comments.
7.0 Good
Pros: It was literally right next door to the Galleria mall which had everything you can think of and more and the food court had many options.
Cons: The rooms are a little outdated and don't really match the pictures online. The shower was not as cleaned as it could've been and the rooms are really small.
Situated in Houston’s Uptown district, the Hotel Indigo® Houston at the Galleria hotel rubs shoulders with the area’s world-famous shops and eateries, including the upscale Galleria Mall. Our space features elegant décor and an inspiring atmosphere, with vibrant colors and a distinctive sense of style. Guests are greeted by our friendly team members, while our hotel’s unique artwork and design capture the spirit of our neighborhood. Crossroads Bar & Bistro sources a fresh, seasonal menu and locally inspired cocktails. We even offer event spaces with flexible options to host meetings and presentations for up to 115 people, and our free Wi-Fi access keeps everyone connected.
Authentic and Inspiring, JW Marriott Houston by The Galleria is dedicated to providing guests with an enriching experience. Our Uptown hotel is situated across the street from The Galleria, the city's premier mall; additional area attractions, including the Houston Zoo and Downtown Aquarium, are within reach. Step inside your redesigned room or suite, which features modern furnishings, luxury bedding, a well-lit workspace and city views. Our dining destinations showcase our culinary expertise, including JW Market, offering a thoughtfully crafted coffee experience, and Stray Horse, which serves classic dishes with modern sensibility and regional flavor for breakfast, lunch and dinner. Maintain your workout routine in our fitness center or enjoy a swim in our rooftop pool. Our event spaces combine for 40,000 square feet of space, offering an unforgettable setting for events. Throughout your Houston stay, you'll be treated to the seamless service that has earned our hotel a TripAdvisor Certificate of Excellence.
Overall 8.8 Excellent
Based on 1,186 reviews
All reviews
- All reviews
- Families
- Solo
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Everything was great especially getting the hotel at the last minute. Nice room, everything was beyond expectations.
Excellent
8.0
Pros: Beds were lovely and room was clean. Kids loved the pool
Excellent
10.0
Pros: The room was perfect and the staff were very friendly and accommodating.
Good
7.0
Pros: Near Galleria.
Good
7.0
Good
7.4
Pros: Room super comfy
Excellent
10.0
Pros: Updated and very nice.
Good
7.0
Pros: Customer service
Excellent
10.0
Pros: Kind greeting, accommodating of room recommendation, clean facilities, great workout room
Excellent
10.0
Pros: The room was spacious. The hotel was very well maintained. Location can not be beat - it is so close to Galleria. Amenities in the room are really good for the most part. Highly recommend this hotel.
Excellent
10.0
Pros: This is a beautiful hotel with well lit hallways and what seem to be brand new rooms. The shower was my favorite. Someone finally figured out to put the shower water/temperature control near the door while keeping the shower head at the back of the stall.
Details
Reviews
Overall 8.8 Excellent
Based on 1,186 reviews
Wellness
10.0
Cleanliness
9.2
Location
9.1
Room
8.7
Service
8.6
Food
8.5
Breakfast
7.6
WiFi
6.2
Location
9.0
Room
8.3
Service
8.0
Comfort
6.9
Location
9.0
Room
8.4
Service
8.4
Vibe
7.9
Comfort
7.5
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Everything was great especially getting the hotel at the last minute. Nice room, everything was beyond expectations.
Cons: N/A
8.0 Excellent
Pros: Beds were lovely and room was clean. Kids loved the pool
Cons:
10.0 Excellent
Pros: The room was perfect and the staff were very friendly and accommodating.
Cons: No
7.0 Good
Pros: Near Galleria.
Cons: Galleria over rated. 44 bucks to park.
7.0 Good
Pros:
Cons: Stayed at the same JW several times and been very satisfied. However, on this trip, the heater in the room that we stayed in was very loud and could not be used. Additionally, the sheets had holes in them. Everything else was on par with the star ratin
7.4 Good
Pros: Room super comfy
Cons: Room Air conditioner could be better.
Hotel lobby was remodeling and i didn't know until i got there.
10.0 Excellent
Pros: Updated and very nice.
Cons: Pricy for a individual.
7.0 Good
Pros: Customer service
Cons: Dirty elevators. Shower was dirty and they said they would clean it, but there was still hairs in it when we got back from dinner
10.0 Excellent
Pros: Kind greeting, accommodating of room recommendation, clean facilities, great workout room
Cons: $34 a night for valet parking is pretty steep!
10.0 Excellent
Pros: The room was spacious. The hotel was very well maintained. Location can not be beat - it is so close to Galleria. Amenities in the room are really good for the most part. Highly recommend this hotel.
Cons: Missing to go coffee cups, other plastic cups
10.0 Excellent
Pros: This is a beautiful hotel with well lit hallways and what seem to be brand new rooms. The shower was my favorite. Someone finally figured out to put the shower water/temperature control near the door while keeping the shower head at the back of the stall.
Cons: $25+ per night for parking, especially in the super empty self park garage seems a little silly but that is common practice in this industry so I suppose I don't have too much to complain about.
Authentic and Inspiring, JW Marriott Houston by The Galleria is dedicated to providing guests with an enriching experience. Our Uptown hotel is situated across the street from The Galleria, the city's premier mall; additional area attractions, including the Houston Zoo and Downtown Aquarium, are within reach. Step inside your redesigned room or suite, which features modern furnishings, luxury bedding, a well-lit workspace and city views. Our dining destinations showcase our culinary expertise, including JW Market, offering a thoughtfully crafted coffee experience, and Stray Horse, which serves classic dishes with modern sensibility and regional flavor for breakfast, lunch and dinner. Maintain your workout routine in our fitness center or enjoy a swim in our rooftop pool. Our event spaces combine for 40,000 square feet of space, offering an unforgettable setting for events. Throughout your Houston stay, you'll be treated to the seamless service that has earned our hotel a TripAdvisor Certificate of Excellence.
Uptown and upscale, this 325-room property has it all. Just 350 ft. from Houston's "The Galleria Shopping Center" with over 400 stores and dining options for you to explore when traveling to Houston on business or pleasure. Guest rooms feature a 55" LED flatscreen television, Starbucks Coffee, miniature refrigerator, Bluetooth, HDMI, Audio and USB ready for all your technology needs.
Overall 8.7 Excellent
Based on 2,461 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Good
6.7
Pros: The location was great. That’s about the only positive I can say about the property. Due to the Manager being racist and extremely unprofessional. They lied & treated me and my family with the utmost disrespect. I was threatened on numerous occasions that I would be asked to leave the hotel. This manager had the audacity to raise her voice at customers for expressing they issues due to them lying saying a room wasn’t available due to mechanical issues with truth be told the room never had mechanical issues. They just didn’t want us to have it due to the color of our skin. They told us food or drinks (alcohol) couldn’t be bought in your hotel room. Which we all know people do that everyday in hotels. Just the next day we’re checking out people are wheeling out boxes of beer, liquor & food. Never been so humiliated for n my life. IG I could give this hotel negative million I would. I will be taking my actions further after such a awful experience.
Excellent
9.0
Pros: View and spacious accommodation
Excellent
8.0
Pros: Front desk staff was great.
Excellent
10.0
Pros: Nice and clean rooms
Excellent
10.0
Pros: Loved the decor, location and the staff!! Also, super clean!
Mediocre
3.0
Pros: Hotel employee at the front desk!
Excellent
10.0
Pros: Just a nice hotel
Mediocre
2.5
Pros: Nothing.
Excellent
10.0
Pros: proximity to Galleria
Excellent
10.0
Pros: location, tv, microwave, shower, iron and ironing board, safe, view, bed was great, wi-fi, many usb connections, very high tech
Excellent
10.0
Pros: Location and staff
Poor
1.0
Pros: None
Details
Reviews
Overall 8.7 Excellent
Based on 2,461 reviews
Vibe
9.3
Wellness
9.0
Amenities
8.5
Location
8.4
Comfort
7.9
Room
7.9
Service
7.6
Bar
6.5
Breakfast
6.2
Value
3.7
Wellness
8.9
Amenities
8.7
Location
8.5
Service
8.0
Breakfast
6.8
Room
6.4
Value
4.3
Wellness
9.2
Location
8.6
Comfort
7.9
Room
7.0
Service
6.8
Cleanliness
6.0
Location
8.4
Comfort
8.2
Room
8.1
Service
7.7
Food
6.4
Value
3.6
Location
8.4
Room
7.4
Service
7.2
6.7 Good
Pros: The location was great. That’s about the only positive I can say about the property. Due to the Manager being racist and extremely unprofessional. They lied & treated me and my family with the utmost disrespect. I was threatened on numerous occasions that I would be asked to leave the hotel. This manager had the audacity to raise her voice at customers for expressing they issues due to them lying saying a room wasn’t available due to mechanical issues with truth be told the room never had mechanical issues. They just didn’t want us to have it due to the color of our skin. They told us food or drinks (alcohol) couldn’t be bought in your hotel room. Which we all know people do that everyday in hotels. Just the next day we’re checking out people are wheeling out boxes of beer, liquor & food. Never been so humiliated for n my life. IG I could give this hotel negative million I would. I will be taking my actions further after such a awful experience.
Cons: That’s about the only positive I can say about the property. Due to the Manager being racist and extremely unprofessional. They lied & treated me and my family with the utmost disrespect. I was threatened on numerous occasions that I would be asked to leave the hotel. This manager had the audacity to raise her voice at customers for expressing they issues due to them lying saying a room wasn’t available due to mechanical issues with truth be told the room never had mechanical issues. They just didn’t want us to have it due to the color of our skin. They told us food or drinks (alcohol) couldn’t be bought in your hotel room. Which we all know people do that everyday in hotels. Just the next day we’re checking out people are wheeling out boxes of beer, liquor & food. Never been so humiliated for n my life. IG I could give this hotel negative million I would. I will be taking my actions further after such a awful experience.
9.0 Excellent
Pros: View and spacious accommodation
Cons: Mandatory valet service can be a tad bit inconvenient.
8.0 Excellent
Pros: Front desk staff was great.
Cons: Housekeeping fell below expectations.
10.0 Excellent
Pros: Nice and clean rooms
Cons:
10.0 Excellent
Pros: Loved the decor, location and the staff!! Also, super clean!
Cons:
3.0 Mediocre
Pros: Hotel employee at the front desk!
Cons: The couch in the room was stained and gross and the room was TINY. The worst thing though was FORCED valet. $32/night and I HATE other people driving my car. Would not have stayed if I knew that.
10.0 Excellent
Pros: Just a nice hotel
Cons: Nothing
2.5 Mediocre
Pros: Nothing.
Cons: Everything.
10.0 Excellent
Pros: proximity to Galleria
Cons: N/A
10.0 Excellent
Pros: location, tv, microwave, shower, iron and ironing board, safe, view, bed was great, wi-fi, many usb connections, very high tech
Cons: parking $35
10.0 Excellent
Pros: Location and staff
Cons:
1.0 Poor
Pros: None
Cons: Uncomfortable beds, small room, valet parking only, TV no internet connection
Uptown and upscale, this 325-room property has it all. Just 350 ft. from Houston's "The Galleria Shopping Center" with over 400 stores and dining options for you to explore when traveling to Houston on business or pleasure. Guest rooms feature a 55" LED flatscreen television, Starbucks Coffee, miniature refrigerator, Bluetooth, HDMI, Audio and USB ready for all your technology needs.
The best of Houston, Texas is at your fingertips at the newly renovated Westin Oaks Houston at the Galleria, a AAA Four Diamond hotel. Attached to The Galleria — one of the city's most beloved retail destinations — we offer a perfect location from which to explore Uptown and beyond. Spend the day relishing in Uptown's legendary shopping, dining and entertainment, moments from our hotel's front doorstep; once ready to relax, settle into our redesigned hotel rooms and suites, all of which feature a king-sized Westin Heavenly® Bed, a 55-inch smart TV and a revitalizing Westin Heavenly® Bath. Find your balance in our WestinWORKOUT® Fitness Studio or make a splash at our outdoor pool. When hunger strikes here in Texas, White Oak Kitchen + Drinks features nourishing, wholesome cuisine. A unique Uptown business destination, we offer 93,000 square feet of modern event space in concert with our sister hotel, The Westin Galleria Houston. Chart your own Texas adventure at The Westin Oaks Houston at the Galleria.
Overall 8.7 Excellent
Based on 1,313 reviews
All reviews
- All reviews
- Families
Good
7.0
Pros: Conveniences
Good
6.7
Pros: The location is amazing.
Excellent
10.0
Pros: Location to shopping. Can't beat it. Price is right.
Excellent
10.0
Pros: Location
Excellent
9.0
Pros: Very large and nicely furnished- great to have USB plugs by the bed
Excellent
10.0
Pros: Great location.
Good
6.0
Pros: The room was a good size and the shower was great, the view was beautiful.
Good
7.0
Pros: I thought the friendly staff and valets were very nice. The Programmed elevators made it efficient and easy to get up and down in the hotel. There were also a number of great restaurants near by. I would stay there again.
Excellent
8.0
Pros: Great location
Excellent
10.0
Pros: Great staff and perfect location.
Excellent
10.0
Pros: Wow! This hotel was awesome! Staff was nice and accommodating and the location (galleria) was amazing! Traffic was difficult, but in all fairness, we were there during holiday rush. The hotel was actually worth driving through Houston traffic!
Excellent
10.0
Pros: It was close to everything
Details
Reviews
Overall 8.7 Excellent
Based on 1,313 reviews
Location
8.8
Comfort
8.2
Room
8.1
Service
7.5
Breakfast
5.6
Bar
5.0
Value
4.9
WiFi
3.2
Location
9.0
Comfort
8.4
Room
7.7
Service
7.2
7.0 Good
Pros: Conveniences
Cons:
6.7 Good
Pros: The location is amazing.
Cons: Surprisingly, the sheets were dirty and housekeeping didn’t provide good service (they didn’t make up the room until 4.30pm and I had to call so they would do it).
10.0 Excellent
Pros: Location to shopping. Can't beat it. Price is right.
Cons: Nothing
10.0 Excellent
Pros: Location
Cons: No
9.0 Excellent
Pros: Very large and nicely furnished- great to have USB plugs by the bed
Cons: The parking situation in the garage was very crowded - but I understand there was lots of shoppers at the Galleria.....
10.0 Excellent
Pros: Great location.
Cons:
6.0 Good
Pros: The room was a good size and the shower was great, the view was beautiful.
Cons: Sheets were stained, and didn't fit the bed well, they didn't have fitted sheets on the bed
7.0 Good
Pros: I thought the friendly staff and valets were very nice. The Programmed elevators made it efficient and easy to get up and down in the hotel. There were also a number of great restaurants near by. I would stay there again.
Cons: The traffic getting to the hotel was insane. Obviously because it was a couple weekends before Christmas. There was a lot of shopping going on. The hotel was also experiencing some renovations. But not that big of a deal.
8.0 Excellent
Pros: Great location
Cons: Yes there refrigerator did not work and they did not fix it
10.0 Excellent
Pros: Great staff and perfect location.
Cons:
10.0 Excellent
Pros: Wow! This hotel was awesome! Staff was nice and accommodating and the location (galleria) was amazing! Traffic was difficult, but in all fairness, we were there during holiday rush. The hotel was actually worth driving through Houston traffic!
Cons: Nothing. It was perfect!
10.0 Excellent
Pros: It was close to everything
Cons: No
The best of Houston, Texas is at your fingertips at the newly renovated Westin Oaks Houston at the Galleria, a AAA Four Diamond hotel. Attached to The Galleria — one of the city's most beloved retail destinations — we offer a perfect location from which to explore Uptown and beyond. Spend the day relishing in Uptown's legendary shopping, dining and entertainment, moments from our hotel's front doorstep; once ready to relax, settle into our redesigned hotel rooms and suites, all of which feature a king-sized Westin Heavenly® Bed, a 55-inch smart TV and a revitalizing Westin Heavenly® Bath. Find your balance in our WestinWORKOUT® Fitness Studio or make a splash at our outdoor pool. When hunger strikes here in Texas, White Oak Kitchen + Drinks features nourishing, wholesome cuisine. A unique Uptown business destination, we offer 93,000 square feet of modern event space in concert with our sister hotel, The Westin Galleria Houston. Chart your own Texas adventure at The Westin Oaks Houston at the Galleria.
Transform how you work and play in the business district of Houston when you stay at Sheraton Suites Houston Near the Galleria. Our hotel in Uptown Houston features all suites providing versatile accommodations to meet your individual needs and all the contemporary amenities you expect. Spend an afternoon walking through the Bayou Bend Gardens or viewing your favorite animals at the Houston Zoo. Upon your return, Sage Restaurant serves Texas-inspired American cuisine, the Sheraton Club Lounge offers various drink options, or a dip in our outdoor pool cools you off on hot days. Your thoughtfully designed hotel room near the Galleria in Houston is a personal environment for completing job-related tasks using our high-speed Wi-Fi, and relaxing however you prefer in the separate living area. Whether you are visiting Houston for professional purposes or a leisurely getaway, Sheraton Suites Houston Near the Galleria is your centrally located hotel where you thrive every day.
Overall 8.6 Excellent
Based on 1,232 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Poor
1.0
Pros: The room was nice if a bit dated oh but wait my sink broke (pipes burst and faucet stuck on) night 1 and despite the "engineers" trying was not fixed and he worked through my in room meal.
Excellent
9.0
Pros: Staff, staff, staff!
Poor
1.0
Pros: It being clean
Excellent
8.3
Pros: Excellent location. The rooms are huge. It is a little old but the beds and pillows are really comfortable.
Excellent
10.0
Pros: The set up of the room and suite. The bed was the best of any hotel I ever stayed in. I have stayed in a lot!!!
Excellent
10.0
Pros: All of the above and the bed was nice and fluffy.
Excellent
8.0
Pros: Big clean rooms.
Mediocre
2.0
Pros: helpless staff
Excellent
9.0
Pros: Location and lots of room.
Excellent
10.0
Pros: Check in experience very nice.
Excellent
10.0
Pros: Suite was cool
Excellent
8.0
Pros: I loved the extra seating area of the room.
Details
Reviews
Overall 8.6 Excellent
Based on 1,232 reviews
Service
8.5
Location
8.0
Room
7.7
Breakfast
6.6
WiFi
5.6
Bar
5.3
Wellness
4.3
Value
4.0
Service
8.6
Comfort
8.2
Location
7.9
Room
7.2
Service
8.2
Location
8.2
Comfort
7.7
Room
7.3
Service
8.7
Room
7.0
1.0 Poor
Pros: The room was nice if a bit dated oh but wait my sink broke (pipes burst and faucet stuck on) night 1 and despite the "engineers" trying was not fixed and he worked through my in room meal.
Cons: Hotel employee and rude employees who talk down to guests and when you meet the hotel manager you immediately understand why. Watch out for the $150 per night non-refundable pet cleaning fee.
9.0 Excellent
Pros: Staff, staff, staff!
Cons: Accessing the gym from outdoors. The jacuzzi was not warm. Bathroom floor needs deeper cleaning.
1.0 Poor
Pros: It being clean
Cons: Had a hidden fee of $30 a night fir parking after I already paid for the hotel
8.3 Excellent
Pros: Excellent location. The rooms are huge. It is a little old but the beds and pillows are really comfortable.
Cons: The shower needed a little refurbishing it was too old. And it would be nice to have free wi fi.
10.0 Excellent
Pros: The set up of the room and suite. The bed was the best of any hotel I ever stayed in. I have stayed in a lot!!!
Cons: Nothing I can complain about.
10.0 Excellent
Pros: All of the above and the bed was nice and fluffy.
Cons: Floors carpet in room could have been cleaner
8.0 Excellent
Pros: Big clean rooms.
Cons: Parking fee of $29.
2.0 Mediocre
Pros: helpless staff
Cons: Not giving deposit back more than 5 business days!!!
9.0 Excellent
Pros: Location and lots of room.
Cons:
10.0 Excellent
Pros: Check in experience very nice.
Cons: No
10.0 Excellent
Pros: Suite was cool
Cons: no
8.0 Excellent
Pros: I loved the extra seating area of the room.
Cons: No
Transform how you work and play in the business district of Houston when you stay at Sheraton Suites Houston Near the Galleria. Our hotel in Uptown Houston features all suites providing versatile accommodations to meet your individual needs and all the contemporary amenities you expect. Spend an afternoon walking through the Bayou Bend Gardens or viewing your favorite animals at the Houston Zoo. Upon your return, Sage Restaurant serves Texas-inspired American cuisine, the Sheraton Club Lounge offers various drink options, or a dip in our outdoor pool cools you off on hot days. Your thoughtfully designed hotel room near the Galleria in Houston is a personal environment for completing job-related tasks using our high-speed Wi-Fi, and relaxing however you prefer in the separate living area. Whether you are visiting Houston for professional purposes or a leisurely getaway, Sheraton Suites Houston Near the Galleria is your centrally located hotel where you thrive every day.
Experience the comforts of home at the Hampton Inn Houston-Near The Galleria. Set in the charming Uptown Park district, this hotel near the Galleria in Houston is surrounded by shopping and dining. Treat clients or your significant other to an exceptional stay and explore nearby attractions, including NRG Stadium, downtown Houston, Texas Medical Center, and George R. Brown Convention Center. Minute Maid Park, Toyota Center, Rice University, Memorial Park, the Houston Arboretum, Museum District and Hermann Park are also nearby. All of our guest rooms include a microwave and refrigerator, pull-out sofa, your choice of a walk-in shower or tub/shower combo, 42-inch LCD TV, a spacious work area with complimentary WiFi, and Hampton's free hot breakfast. Ideal for meetings and events, our boardroom accommodates up to 10 people and the Uptown Park banquet room provides an intimate venue for events up to 80 guests. Corporate travelers will also be pleased with this Houston hotel's proximity to many large oil, gas, and tech corporations.
Overall 8.6 Excellent
Based on 868 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
9.6
Excellent
10.0
Pros: Late checkout
Good
7.0
Pros: Location and nice breakfast.
Excellent
10.0
Pros: Great hotel for the money in a great location. It's easy to get to and has clean, comfy rooms. Friendly staff and gated parking.
Good
6.0
Pros: The Saturday we were there, there were quite a few people staying at hotel because around 8:45, there was no hot food to be had. We had to wait for the hotel to put out more food. I liked that the flavored creams for the coffee were in large containers, not the little individual cups.
Excellent
10.0
Pros: Friendliness of staff, variety of room options, great location
Excellent
10.0
Pros: The rooms were amazing.
Excellent
8.0
Pros: Great free breakfast and friendly staff.
Excellent
10.0
Pros: I travel full time and the property is very clean, with a great staff located with easy freeway access and the breakfast buffet is one of the best!
Excellent
9.0
Pros: staff and cleanliness of the whole hotel Bedroom and bathroom extremely clean and ready for guest.
Excellent
9.0
Pros: Nice room.
Excellent
10.0
Pros: Great Breakfast, Easy Freeway Access and Secured Parking
Details
Reviews
Overall 8.6 Excellent
Based on 868 reviews
Service
8.6
Location
8.5
Breakfast
8.4
Room
7.7
Value
6.4
WiFi
3.8
Wellness
1.0
Breakfast
8.6
Service
8.4
Location
8.2
Room
7.3
Value
5.7
Service
8.9
Location
8.6
Breakfast
8.3
Cleanliness
7.7
Room
6.9
Location
8.3
Service
8.0
9.6 Excellent
Pros:
Cons: A lot of noice in the shower the fan makes noise. The a/c is noisy too
10.0 Excellent
Pros: Late checkout
Cons: Everything was great
7.0 Good
Pros: Location and nice breakfast.
Cons: Plenty of parking spaces but hotel charged $16 per night. Crazy
10.0 Excellent
Pros: Great hotel for the money in a great location. It's easy to get to and has clean, comfy rooms. Friendly staff and gated parking.
Cons:
6.0 Good
Pros: The Saturday we were there, there were quite a few people staying at hotel because around 8:45, there was no hot food to be had. We had to wait for the hotel to put out more food. I liked that the flavored creams for the coffee were in large containers, not the little individual cups.
Cons: We could not find an ice bucket in our room. We had to use our cups to go back and forth for ice. We were really upset that we had to pay for parking. I looked on your website and nothing was said I looked at questions and found that yes, you had to pay, but thats all it said. We parked in parking spaces right in front of your hotel. Like a regular motel. Not fair!
10.0 Excellent
Pros: Friendliness of staff, variety of room options, great location
Cons:
10.0 Excellent
Pros: The rooms were amazing.
Cons: Everything was spectacular
8.0 Excellent
Pros: Great free breakfast and friendly staff.
Cons: No
10.0 Excellent
Pros: I travel full time and the property is very clean, with a great staff located with easy freeway access and the breakfast buffet is one of the best!
Cons: Would like to see a channel guide or station and movie station.
9.0 Excellent
Pros: staff and cleanliness of the whole hotel Bedroom and bathroom extremely clean and ready for guest.
Cons: no
9.0 Excellent
Pros: Nice room.
Cons: Questionable guest ... Police active on the scene... arrest were made. Breakfast could be improved.
10.0 Excellent
Pros: Great Breakfast, Easy Freeway Access and Secured Parking
Cons:
Experience the comforts of home at the Hampton Inn Houston-Near The Galleria. Set in the charming Uptown Park district, this hotel near the Galleria in Houston is surrounded by shopping and dining. Treat clients or your significant other to an exceptional stay and explore nearby attractions, including NRG Stadium, downtown Houston, Texas Medical Center, and George R. Brown Convention Center. Minute Maid Park, Toyota Center, Rice University, Memorial Park, the Houston Arboretum, Museum District and Hermann Park are also nearby. All of our guest rooms include a microwave and refrigerator, pull-out sofa, your choice of a walk-in shower or tub/shower combo, 42-inch LCD TV, a spacious work area with complimentary WiFi, and Hampton's free hot breakfast. Ideal for meetings and events, our boardroom accommodates up to 10 people and the Uptown Park banquet room provides an intimate venue for events up to 80 guests. Corporate travelers will also be pleased with this Houston hotel's proximity to many large oil, gas, and tech corporations.
Daily Mandatory Charge will be added to the room rate and includes: Texas Recovery Fee Admire city views from Homewood Suites by Hilton® Houston Near the Galleria hotel. Our award-winning high-rise hotel is across the street from the Galleria Mall in uptown Houston, Texas, and 25 miles from Houston Intercontinental Airport. Our 162 room all-suite hotel completed a renovation in April 2018. Our studios, accessible, one and two bedroom suites feature fully equipped kitchens including all new stainless steel appliances, cabinets, granite counter tops and floors, perfect to cook and bake in style. Start each day with a hot full breakfast buffet and come home to evening social served Monday through Thursday, all included with your stay. Keep in touch using complimentary WiFi. Relax in our indoor swimming pool or catch a quick workout in our newly equipped fitness center. Enjoy a location close to downtown Houston and all of its great attractions including Houston’s renowned Medical Center, Texas Children's Hospital, the George R. Brown Convention Center, NRG Center and Stadium, Rice University, and NASA Space Center. Schedule your stay to coincide with events such as the Offshore Technology Conference, Houston Livestock Show & Rodeo or the Shell Houston Open golf tournament. Our 24 hour business center makes it easy to get your work done and business travelers can easily connect with companies located close by including Bechtel, Chevron, IBM, Marathon Oil, and Capital One. We can also accommodate your small meetings in one of our three meeting rooms. TripAdvisor Certificate of Excellence Award. * Local and state laws apply
Overall 8.5 Excellent
Based on 1,111 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything was awesome
Mediocre
3.8
Pros: Location
Good
6.0
Pros: Location
Excellent
10.0
Pros: Excellent location to Galleria, clean, peaceful and great breakfast. Very comfortable bed.
Excellent
8.0
Pros: The bed was extra comfortable.
Excellent
10.0
Pros: The location.
Good
7.0
Pros: Location and the fact that they offered happy hour
Excellent
10.0
Pros: Very helpful and friendly staff.....Specially hotel employee and her manager took great care of us. Good options for breakfast. Nice room . Definitely going to stay there again :)
Poor
1.0
Pros: Bad expirience
Excellent
10.0
Pros: Location and friendly staff
Good
6.0
Pros: Good size suit
Excellent
10.0
Pros: The neatness and location.
Details
Reviews
Overall 8.5 Excellent
Based on 1,111 reviews
Location
8.5
Service
8.2
Breakfast
8.0
Room
7.6
Value
6.4
WiFi
5.6
Amenities
4.2
Pool
3.7
Wellness
2.8
Location
8.8
Service
8.1
Breakfast
7.9
Room
7.1
Comfort
7.0
Value
6.4
Amenities
4.7
Pool
3.6
Location
8.6
Service
8.1
Breakfast
8.1
Food
7.4
Comfort
7.0
Room
6.9
Value
6.2
Service
7.4
Room
6.9
Service
8.4
Breakfast
7.8
Room
7.1
10.0 Excellent
Pros: Everything was awesome
Cons: Nothing
3.8 Mediocre
Pros: Location
Cons: Air didn’t work. Hair found in towels. Rude front desk associate. Room smelled of urine.
6.0 Good
Pros: Location
Cons: Careless staff in the reception.
10.0 Excellent
Pros: Excellent location to Galleria, clean, peaceful and great breakfast. Very comfortable bed.
Cons: Everything was great.
8.0 Excellent
Pros: The bed was extra comfortable.
Cons:
10.0 Excellent
Pros: The location.
Cons: No. Everything was great!
7.0 Good
Pros: Location and the fact that they offered happy hour
Cons: A/C and remote control device did not work on the first night, and the hotel nightly cost was higher than the quality of the hotel.
10.0 Excellent
Pros: Very helpful and friendly staff.....Specially hotel employee and her manager took great care of us. Good options for breakfast. Nice room . Definitely going to stay there again :)
Cons: Paid parking for 16.50 per day
1.0 Poor
Pros: Bad expirience
Cons:
10.0 Excellent
Pros: Location and friendly staff
Cons: The breakfast
6.0 Good
Pros: Good size suit
Cons: Check in staff extremely unhelpful Almost as if guests were a nuisance
10.0 Excellent
Pros: The neatness and location.
Cons: I had no idea that I had to pay to park until checkout. 19.00
Daily Mandatory Charge will be added to the room rate and includes: Texas Recovery Fee Admire city views from Homewood Suites by Hilton® Houston Near the Galleria hotel. Our award-winning high-rise hotel is across the street from the Galleria Mall in uptown Houston, Texas, and 25 miles from Houston Intercontinental Airport. Our 162 room all-suite hotel completed a renovation in April 2018. Our studios, accessible, one and two bedroom suites feature fully equipped kitchens including all new stainless steel appliances, cabinets, granite counter tops and floors, perfect to cook and bake in style. Start each day with a hot full breakfast buffet and come home to evening social served Monday through Thursday, all included with your stay. Keep in touch using complimentary WiFi. Relax in our indoor swimming pool or catch a quick workout in our newly equipped fitness center. Enjoy a location close to downtown Houston and all of its great attractions including Houston’s renowned Medical Center, Texas Children's Hospital, the George R. Brown Convention Center, NRG Center and Stadium, Rice University, and NASA Space Center. Schedule your stay to coincide with events such as the Offshore Technology Conference, Houston Livestock Show & Rodeo or the Shell Houston Open golf tournament. Our 24 hour business center makes it easy to get your work done and business travelers can easily connect with companies located close by including Bechtel, Chevron, IBM, Marathon Oil, and Capital One. We can also accommodate your small meetings in one of our three meeting rooms. TripAdvisor Certificate of Excellence Award. * Local and state laws apply
With a stay at Sonesta ES Suites Houston Galleria in Houston (The Galleria), you'll be within a 5-minute drive of Greenway Plaza and Lakewood Church. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 1,023 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The location was walking distance to a lot of attractions. The cleanliness and layout of the room was wonderful. The bathroom was very clean and maintained. Did I mention clean!!!
Excellent
8.0
Pros: The bed was very comfortable.
Excellent
10.0
Pros: very good room, people very nice and very joyfully. and they help you in different matters. Breakfast is okey if you don´t want to add calories to yourself. If you are a Gourmet may be you can ask for something also, and they will serve you.
Excellent
9.0
Pros: Its cleanliness and closeness to Houston Galleria makes it unique for holiday makers. Cool drinking water spiced with natural fruits, welcomes guests at the front desk. The breakfast menu is also commendable.
Excellent
9.0
Pros: Outstanding location in walking distance of the Galleria, free parking, very comfortable room, nice courtyard with gazebo and grill. Breakfast was not bad: hot scrambled eggs, sausage and potatoes on plastic plates, shared ketchup, and oatmeal.
Excellent
10.0
Pros: The location,the pillows, good service.
Excellent
9.0
Pros: I liked the location of the hotel best, we were close to everything.
Excellent
10.0
Pros: Location is great, free parking and rooms spacious and comfortable.
Excellent
10.0
Pros: Everything was as accepted to be from staff to cleanliness on so on...
Excellent
9.0
Pros: They offered self parking, free breakfast, evening reception, and location was great.
Excellent
8.0
Pros: Love the room setups.
Excellent
9.0
Pros: Location , parking,breakfast
Details
Reviews
Overall 8.5 Excellent
Based on 1,023 reviews
Location
9.6
Value
9.5
Vibe
8.6
Service
8.3
Room
7.8
Breakfast
7.6
WiFi
6.8
Location
9.8
Value
9.6
Service
8.4
Food
8.2
Room
7.8
Breakfast
7.6
Amenities
7.4
Comfort
6.4
WiFi
3.9
Location
9.6
Value
9.4
Service
8.1
Breakfast
7.5
Amenities
7.4
Room
7.3
Comfort
6.4
Location
9.6
Value
9.4
Cleanliness
8.1
Service
8.1
Room
7.2
Breakfast
7.0
Comfort
6.0
Location
9.7
Breakfast
7.5
10.0 Excellent
Pros: The location was walking distance to a lot of attractions. The cleanliness and layout of the room was wonderful. The bathroom was very clean and maintained. Did I mention clean!!!
Cons: The A/C unit was noisy in the room. Breakfast eggs did not look like a real Sunnyside up egg. Looked like egg whites with food color used to make the yolk.
8.0 Excellent
Pros: The bed was very comfortable.
Cons:
10.0 Excellent
Pros: very good room, people very nice and very joyfully. and they help you in different matters. Breakfast is okey if you don´t want to add calories to yourself. If you are a Gourmet may be you can ask for something also, and they will serve you.
Cons: nothing
9.0 Excellent
Pros: Its cleanliness and closeness to Houston Galleria makes it unique for holiday makers. Cool drinking water spiced with natural fruits, welcomes guests at the front desk. The breakfast menu is also commendable.
Cons: Nothing in particular.
9.0 Excellent
Pros: Outstanding location in walking distance of the Galleria, free parking, very comfortable room, nice courtyard with gazebo and grill. Breakfast was not bad: hot scrambled eggs, sausage and potatoes on plastic plates, shared ketchup, and oatmeal.
Cons: Not new but in good shape. My key card needed to be renewed.
10.0 Excellent
Pros: The location,the pillows, good service.
Cons:
9.0 Excellent
Pros: I liked the location of the hotel best, we were close to everything.
Cons: There was some construction going on and it was impairing when trying to bring in our luggage and our sheets were not clean upon arrival.
10.0 Excellent
Pros: Location is great, free parking and rooms spacious and comfortable.
Cons: Roll out bed is not fantastic but managable for a couple of nights.
10.0 Excellent
Pros: Everything was as accepted to be from staff to cleanliness on so on...
Cons:
9.0 Excellent
Pros: They offered self parking, free breakfast, evening reception, and location was great.
Cons: There is an open bathroom concept and they do not have their alcohol license yet.
8.0 Excellent
Pros: Love the room setups.
Cons: Told Breakfast staff they were out of (ceramic) bowls by the oatmeal. She just picked up the disposable styrofoam bowls over. Thought that was kinda lazy. Front desk at checkin was not engaged. Felt like he did not want to be there at 9:30 at night
9.0 Excellent
Pros: Location , parking,breakfast
Cons:
With a stay at Sonesta ES Suites Houston Galleria in Houston (The Galleria), you'll be within a 5-minute drive of Greenway Plaza and Lakewood Church. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Feel empowered in Houston. Our enterprising, four-star hotel unlocks the Uptown district with free shuttles to The Galleria and a close location to I-610. Theaters, malls, arenas and museums dot the landscape at Afton Oaks while popular attractions tantalize in downtown Houston. Visit Toyota Center, Minute Maid Park and Houston Zoo. Attend conferences at George R. Brown Convention Center or host your own at Glass Palace, our light-filled atrium with 4,200 square feet of space. Houston Marriott West Loop by The Galleria makes every moment count, from our 24-hour fitness center to the full-service business center. Collect your thoughts at the indoor pool and fuel up at 17Fifty Bistro/Lounge, our signature Southwestern restaurant. Every jet-set needs time to rejuvenate, which is why our hotel rooms offer marble bathrooms and floor-to-ceiling windows. Call room service, sink into your soft duvet, watch premium movies on a flat-screen TV and store leftovers in the mini-fridge. Travel brilliantly in Uptown Houston.
Overall 8.5 Excellent
Based on 723 reviews
All reviews
- All reviews
- Business
- Families
- Couples
Excellent
10.0
Pros: Staff
Excellent
10.0
Pros: The hotel was very clean. The room smelled clean and was very nice.
Excellent
10.0
Pros: An excellent hotel within walking distance of many amenities. Extremely clean and well maintained!!
Excellent
10.0
Pros: Staff was great!
Excellent
10.0
Pros: Clean and very comfortable bed.
Excellent
10.0
Pros: Location and friendly staff
Good
6.0
Pros: Location
Mediocre
3.0
Pros: The friendly staff
Okay
5.0
Excellent
9.0
Pros: It was all great
Good
7.0
Pros: Had a house keeper named Maria was very friendly and welcoming without being over bearing. Clearly well trained. Other staff as well.
Excellent
10.0
Pros: Beautiful room!
Details
Reviews
Overall 8.5 Excellent
Based on 723 reviews
Bar
8.6
Service
8.2
Breakfast
7.0
Location
6.8
WiFi
6.7
Amenities
6.6
Room
6.5
Value
6.2
Vibe
5.6
Comfort
4.6
Service
7.9
Service
8.3
Room
5.8
Service
8.3
10.0 Excellent
Pros: Staff
Cons: Beds were uncomfortable
10.0 Excellent
Pros: The hotel was very clean. The room smelled clean and was very nice.
Cons:
10.0 Excellent
Pros: An excellent hotel within walking distance of many amenities. Extremely clean and well maintained!!
Cons:
10.0 Excellent
Pros: Staff was great!
Cons:
10.0 Excellent
Pros: Clean and very comfortable bed.
Cons: Parking was expensive.
10.0 Excellent
Pros: Location and friendly staff
Cons: Could hear the women in the room next door speaking to one another
6.0 Good
Pros: Location
Cons: Parking prices, room and beds were small
3.0 Mediocre
Pros: The friendly staff
Cons: I’m disappointed , this is no way a 4 star hotel. It’s a dump! I’ve stayed at motel 6 and had cleaner rooms, more up to date rooms and more comfortable rooms. Old worn out avoid this dump.
5.0 Okay
Pros:
Cons: WiFi and parking lot is not included. Had paid for both and is expensive
9.0 Excellent
Pros: It was all great
Cons: A few cost overruns, but they were part of a Christmas splurge so this isn't major.
7.0 Good
Pros: Had a house keeper named Maria was very friendly and welcoming without being over bearing. Clearly well trained. Other staff as well.
Cons:
10.0 Excellent
Pros: Beautiful room!
Cons:
Feel empowered in Houston. Our enterprising, four-star hotel unlocks the Uptown district with free shuttles to The Galleria and a close location to I-610. Theaters, malls, arenas and museums dot the landscape at Afton Oaks while popular attractions tantalize in downtown Houston. Visit Toyota Center, Minute Maid Park and Houston Zoo. Attend conferences at George R. Brown Convention Center or host your own at Glass Palace, our light-filled atrium with 4,200 square feet of space. Houston Marriott West Loop by The Galleria makes every moment count, from our 24-hour fitness center to the full-service business center. Collect your thoughts at the indoor pool and fuel up at 17Fifty Bistro/Lounge, our signature Southwestern restaurant. Every jet-set needs time to rejuvenate, which is why our hotel rooms offer marble bathrooms and floor-to-ceiling windows. Call room service, sink into your soft duvet, watch premium movies on a flat-screen TV and store leftovers in the mini-fridge. Travel brilliantly in Uptown Houston.
Experience the beautiful,newly renovated, Hilton Houston Post Oak by the Galleria hotel boasting spacious new guest rooms, a new fitness center with modern equipment, a sophisticated yet comfortable lobby and inviting restaurants. Located just one block from the prestigious Houston Galleria and in the center of the Uptown Houston business district, our hotel offers a shuttle service for your convenience. Soak up the sun at our outdoor pool area, grab a cocktail at The Brittany Bar or enjoy a tasty meal at The Promenade. We offer everything you need for a great stay in Houston. This Houston hotel is only 30 minutes from both the George Bush Intercontinental (IAH) and Houston Hobby (HOU) airports, and a 15-minute drive from Reliant Park, the downtown Houston business center, Texas Medical Center and the George R. Brown Convention Center. Numerous oil and energy companies and worldwide corporate headquarters are in our backyard including: AIG, Apache, BHP Billiton, ExxonMobil Training Center, General Electric, Marathon Oil Company, Shell, Stewart Title, Suez, United Health Group. Minute Maid Park, Toyota Center, Memorial Park, the Houston Arboretum, the Museum District and Hermann Park. Our award-winning hotel offers 448 guest rooms, including our 3,050 square foot Texas-sized Presidential Suite. All rooms have step-out balconies with impressive views of the Houston, Texas skyline. Our Hilton Houston Post Oak hotel room amenities include coffee makers, hair dryers, iron/ironing boards, two-line telephones, wireless high-speed Internet access, safes and remote control TVs. The hotel also features: Complimentary shuttle service within a 3-mile radius of the hotel; wireless high-speed Internet access in meeting rooms and public areas; full concierge and 24-hour room service; fitness center open 24-hours daily; 24-hour business center; and 30,000 square feet of flexible meeting space including 23 meeting rooms.
Overall 8.4 Excellent
Based on 1,900 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
10.0
Pros: Staff Kindes
Okay
5.0
Pros: the brand name
Good
7.0
Pros: Good experience
Good
6.0
Pros: the hotel was nice and clean.
Excellent
10.0
Pros: Most amazing experience!
Okay
5.0
Pros: The location was good.
Excellent
10.0
Pros: Room was big and I like everything
Excellent
9.0
Pros: Location
Excellent
8.0
Pros: The bed was so comfortable and our view was perfect.
Excellent
10.0
Pros: The staff
Excellent
9.6
Pros: The hotel is well located, i.e. 2 blocks from the Galleria, and 1 block from Nordstrock and Marshall. There is a good italian restaurant just around the corner. The room is spacy, very clean, many towels, the bed and the pillows are very comfortable. The staff is very friendly and helpful. Highly recommended for staying.
Okay
4.0
Pros: The bed was decent.
Details
Reviews
Overall 8.4 Excellent
Based on 1,900 reviews
Pool
9.4
Location
8.5
Service
7.6
WiFi
7.6
Breakfast
7.0
Room
7.0
Comfort
6.4
Value
4.4
Location
8.5
Service
7.6
Amenities
6.6
Comfort
6.5
Room
6.3
Cleanliness
6.2
Value
4.7
Service
7.5
Room
7.0
Comfort
7.0
Location
8.6
Service
7.2
Breakfast
6.9
Room
6.0
Service
7.8
Room
5.6
10.0 Excellent
Pros: Staff Kindes
Cons: NA
5.0 Okay
Pros: the brand name
Cons: rooms old tub awful old hotel no updated
7.0 Good
Pros: Good experience
Cons: My wife had surgery at MD Anderson. She received a get well gift at the Hilton , I thought the $5.00 fee for handing it to me was petty.
6.0 Good
Pros: the hotel was nice and clean.
Cons: When I checked into the hotel they didn't have me reservation. they said it would be a moment and that turned into 15 minutes so I called the hotel...from their lobby and they found my reservation. I said I was standing in the lobby and none at the front
10.0 Excellent
Pros: Most amazing experience!
Cons:
5.0 Okay
Pros: The location was good.
Cons: Everything seemed worn out and the room smelled like cigarettes.
10.0 Excellent
Pros: Room was big and I like everything
Cons: N/A
9.0 Excellent
Pros: Location
Cons: No
8.0 Excellent
Pros: The bed was so comfortable and our view was perfect.
Cons: Our restroom had a bit of eyesores...the tile on the ceiling in the restroom was damaged. And the a/c drainage over the tub/shower had paper stuck in it. After complaining I was told this was almost normal for a corner room.Also visible damage to door.
10.0 Excellent
Pros: The staff
Cons: No
9.6 Excellent
Pros: The hotel is well located, i.e. 2 blocks from the Galleria, and 1 block from Nordstrock and Marshall. There is a good italian restaurant just around the corner. The room is spacy, very clean, many towels, the bed and the pillows are very comfortable. The staff is very friendly and helpful. Highly recommended for staying.
Cons: The breakfast is not various even in the executive lounge. The bread and bagels served are not freshly baked, but frozen. No fresh veggies.
4.0 Okay
Pros: The bed was decent.
Cons: The bathroom was small, shower/tub was disappointing. Tv remote barely worked. Room service forgot items from my order.
Experience the beautiful,newly renovated, Hilton Houston Post Oak by the Galleria hotel boasting spacious new guest rooms, a new fitness center with modern equipment, a sophisticated yet comfortable lobby and inviting restaurants. Located just one block from the prestigious Houston Galleria and in the center of the Uptown Houston business district, our hotel offers a shuttle service for your convenience. Soak up the sun at our outdoor pool area, grab a cocktail at The Brittany Bar or enjoy a tasty meal at The Promenade. We offer everything you need for a great stay in Houston. This Houston hotel is only 30 minutes from both the George Bush Intercontinental (IAH) and Houston Hobby (HOU) airports, and a 15-minute drive from Reliant Park, the downtown Houston business center, Texas Medical Center and the George R. Brown Convention Center. Numerous oil and energy companies and worldwide corporate headquarters are in our backyard including: AIG, Apache, BHP Billiton, ExxonMobil Training Center, General Electric, Marathon Oil Company, Shell, Stewart Title, Suez, United Health Group. Minute Maid Park, Toyota Center, Memorial Park, the Houston Arboretum, the Museum District and Hermann Park. Our award-winning hotel offers 448 guest rooms, including our 3,050 square foot Texas-sized Presidential Suite. All rooms have step-out balconies with impressive views of the Houston, Texas skyline. Our Hilton Houston Post Oak hotel room amenities include coffee makers, hair dryers, iron/ironing boards, two-line telephones, wireless high-speed Internet access, safes and remote control TVs. The hotel also features: Complimentary shuttle service within a 3-mile radius of the hotel; wireless high-speed Internet access in meeting rooms and public areas; full concierge and 24-hour room service; fitness center open 24-hours daily; 24-hour business center; and 30,000 square feet of flexible meeting space including 23 meeting rooms.
Take in all the city has to offer from the Courtyard Houston by the Galleria. Unique among Houston Galleria hotels, we offer accommodations just one block from the premier shopping and dining destination. Spread out in stylish rooms with flat-panel TVs and free WiFi. Upgrade to a suite for access to an in-room microwave and mini-refrigerator. Our onsite Bistro restaurant serves up tasty selections for breakfast and dinner. During downtime, stop by the indoor pool for a relaxing swim or maintain your workout routine in our 24-hour fitness center. If you need a place to meet, reserve one of our event spaces with AV equipment and custom catering for productive team gatherings or vibrant social celebrations. Convenient parking is available for $21 a day in our attached garage. In addition to our close proximity to The Galleria mall, our location is within walking distance of several consulates. NRG Stadium and the Houston Zoo are only a short drive away.
Overall 8.4 Excellent
Based on 887 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The room was beautiful and spacious.
Excellent
9.0
Pros: Very nice hotel overall
Excellent
10.0
Mediocre
3.7
Excellent
10.0
Pros: Location
Okay
5.0
Pros: Nice staff.
Poor
1.0
Pros: I hated every minute. The hotel is ran like a SRO. Stranger who are not guests of the hotel use the pool. They sneak in daily. Complete shambles I wanted my money backI hated every minute. The hotel is ran like a SRO. Stranger who are not guests of
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: Really great room. Clean, spacious and quiet. Breakfast was very good and included in our deal. Easy walk to Galleria but beware of the crossings as they are not giving much time to allow you to cross.
Excellent
8.3
Pros: They let us check in when we arrived at 5am.
Excellent
10.0
Pros: Great location!
Excellent
10.0
Pros: Everything
Details
Reviews
Overall 8.4 Excellent
Based on 887 reviews
Wellness
8.8
Service
8.6
Location
8.5
WiFi
7.5
Room
7.4
Breakfast
6.9
Value
4.8
Location
8.7
Service
8.3
Comfort
8.0
Breakfast
7.5
Amenities
7.1
Room
6.9
Location
8.7
10.0 Excellent
Pros: The room was beautiful and spacious.
Cons: No it was perfect
9.0 Excellent
Pros: Very nice hotel overall
Cons: $19 per night for parking is too expensive and is misleading when you book the room rate
10.0 Excellent
Pros:
Cons: It is a little hard to see from the road. The hotel is actually behind another hotel.
3.7 Mediocre
Pros:
Cons: Maid service is pretty bad. They don't deliver the requested standard amenities. Gym is very small. Parking lot has very very narrow spots.
10.0 Excellent
Pros: Location
Cons: Parking garage is not big truck friendly
5.0 Okay
Pros: Nice staff.
Cons: There was sand on the bed two days in a row. Some got in my eye and I had to call the front desk to get a change of sheets. The floor of the hot tub and pool were both rough and I cut my foot.
1.0 Poor
Pros: I hated every minute. The hotel is ran like a SRO. Stranger who are not guests of the hotel use the pool. They sneak in daily. Complete shambles I wanted my money backI hated every minute. The hotel is ran like a SRO. Stranger who are not guests of
Cons: I hated every minute. The hotel is ran like a SRO. Stranger who are not guests of the hotel use the pool. They sneak in daily. Complete shambles I wanted my money back
10.0 Excellent
Pros: Everything
Cons: No
8.0 Excellent
Pros: Really great room. Clean, spacious and quiet. Breakfast was very good and included in our deal. Easy walk to Galleria but beware of the crossings as they are not giving much time to allow you to cross.
Cons: Parking very expensive. No real bar as such, only the same one dealing with Starbucks coffee etc and food options out with breakfast quite limited.
8.3 Excellent
Pros: They let us check in when we arrived at 5am.
Cons: Room carpet could be cleaner. My feet felt sticky on dirty carpet.
10.0 Excellent
Pros: Great location!
Cons: Little tricky to find the entrance.
10.0 Excellent
Pros: Everything
Cons: I liked everything!
Take in all the city has to offer from the Courtyard Houston by the Galleria. Unique among Houston Galleria hotels, we offer accommodations just one block from the premier shopping and dining destination. Spread out in stylish rooms with flat-panel TVs and free WiFi. Upgrade to a suite for access to an in-room microwave and mini-refrigerator. Our onsite Bistro restaurant serves up tasty selections for breakfast and dinner. During downtime, stop by the indoor pool for a relaxing swim or maintain your workout routine in our 24-hour fitness center. If you need a place to meet, reserve one of our event spaces with AV equipment and custom catering for productive team gatherings or vibrant social celebrations. Convenient parking is available for $21 a day in our attached garage. In addition to our close proximity to The Galleria mall, our location is within walking distance of several consulates. NRG Stadium and the Houston Zoo are only a short drive away.
Houston’s newest hotel situated.3 miles from The Galleria Shopping Center is a 12-story building with 3 levels of public space and 10 guestroom floors, including 157 rooms in Uptown Houston. Centrally located to hundreds of corporate offices, dining and entertainment, Hyatt Place Houston Galleria is the perfect choice for business and leisure travelers. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Overall 8.3 Excellent
Based on 2,395 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Really clean and good customer service also the valet guys were very nice and great service
Excellent
8.8
Pros: Huge room and super clean
Excellent
8.0
Pros: The breakfast was very good. It has an excelent location, right next to the Galleria
Mediocre
3.3
Pros: Location
Excellent
10.0
Pros: Cleanliness and space of room
Good
7.0
Pros: The location was perfect.
Good
6.0
Pros: Night clerk was nice. Nice place but needs to upgrade on staff
Excellent
9.2
Pros: We were here for only 1 night so unable to experience all of the facilities (pool etc) but the room was lovely and well fitted out with everything we needed. Staff were excellent.
Excellent
9.0
Pros: Price and location
Okay
4.6
Pros: Location was the best part of this hotel.
Excellent
10.0
Pros: All was great.
Okay
5.0
Pros: This hotel is old and needs to be thoroughly cleaned. Staff was nice but that’s it
Details
Reviews
Overall 8.3 Excellent
Based on 2,395 reviews
WiFi
8.2
Location
7.6
Service
7.5
Room
7.2
Breakfast
7.2
Bar
5.0
Value
4.9
Pool
2.1
Service
7.8
Location
7.6
Breakfast
7.4
Room
6.4
Value
4.9
Service
7.7
Location
7.5
Breakfast
7.3
Comfort
7.0
Room
6.8
Value
4.5
Location
7.9
Service
7.7
Comfort
7.4
Room
6.9
Value
4.9
Service
8.0
Room
6.8
10.0 Excellent
Pros: Really clean and good customer service also the valet guys were very nice and great service
Cons:
8.8 Excellent
Pros: Huge room and super clean
Cons: No much Around the location
8.0 Excellent
Pros: The breakfast was very good. It has an excelent location, right next to the Galleria
Cons: When we walked toward the Gallería, there was bad smell on the way.
3.3 Mediocre
Pros: Location
Cons: No room service, staff did not bring things I asked for
10.0 Excellent
Pros: Cleanliness and space of room
Cons: Staff was not helpful and was not friendly
7.0 Good
Pros: The location was perfect.
Cons: I did not like the fact the hotel did not have self parking. They should give you the option for either valet or self parking.
6.0 Good
Pros: Night clerk was nice. Nice place but needs to upgrade on staff
Cons: Rude clerk at check out over charge my card on eatery and valet need to correct with bank. Simply rude
9.2 Excellent
Pros: We were here for only 1 night so unable to experience all of the facilities (pool etc) but the room was lovely and well fitted out with everything we needed. Staff were excellent.
Cons:
9.0 Excellent
Pros: Price and location
Cons: No pay per view
4.6 Okay
Pros: Location was the best part of this hotel.
Cons: Bathroom was dirty when we first checked in - we had to clean the “marks” from the toilet before using. The room was never serviced and cleaned. The one day the service came it was 6:30 pm and she had no cart or supplies, but came in with key without knocking. When questioned she told us she forgot her cart- and would be back. She never came back. When we called the front desk- they told us she was busy. Room was for 5 ( 2 children and 3 adults) once the sofa was pulled out there was absolutely no room to walk. The end table had to be stood on end against the wall and the small bookcase had to be used for luggage. Breakfast was expensive (19.00 per person) and consisted of cold ( prepackaged / not warmed up) waffles cold cereal and fruit.
10.0 Excellent
Pros: All was great.
Cons: The valet parking had an issue
5.0 Okay
Pros: This hotel is old and needs to be thoroughly cleaned. Staff was nice but that’s it
Cons: Dirty
Houston’s newest hotel situated.3 miles from The Galleria Shopping Center is a 12-story building with 3 levels of public space and 10 guestroom floors, including 157 rooms in Uptown Houston. Centrally located to hundreds of corporate offices, dining and entertainment, Hyatt Place Houston Galleria is the perfect choice for business and leisure travelers. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Welcome to the Embassy Suites Houston - Near the Galleria hotel. The appeal of our hotel property impacts you the moment you walk through the front door. Our lobby and atrium are filled with warm and inviting sitting areas for your comfort. A jungle stream with two lovely swans adds the final touch to this incredible ambiance. The Embassy Suites hotel is located in the heart of the Galleria shopping and business district. Galleria Attractions, Saks, Nordstrom, Spa, and Marcus, Polar Ice skating rink (home of Olympic Gold Medallist Tara Lipinski), Fox Sports Bar, Cheesecake Factory, and Del Frisco's are among many of the bars and restaurants within walking distance. Corporations Nearby the Embassy Suites Houston - Near the Galleria Hotel, Bechtel, ChevronTexaco, Williams Company, IBM, Texas Medical Center. Attractions Nearby the Embassy Suites Houston - Near the Galleria Hotel, Minute Maid Field - Home of the Houston Astros, Toyota Center - Home of the Houston Rockets, Houston Comets, and Houston Aeros, Reliant Stadium - Home of the Houston Texans and Houston Livestock Show & Rodeo, Robertson Stadium - Home of Houston Dynamo, Houston Zoo and Museum District, Houston Theater District, NASA - Clear Lake/Kemah Boardwalk, Port of Houston/Galveston Cruise Port, Galveston - Beaches and The Strand. Universities Nearby the Embassy Suites Houston - Near the Galleria Hotel, Rice University, University of Houston, University of St. Thomas, Texas Southern University, Houston Baptist University. Embassy Suites Houston - Near the Galleria Hotel Room Amenities, Private bedroom/Separate living area with a sofa bed, Wet bar, refrigerator, microwave, coffee maker, Two TV's, four telephones with two lines, High-Speed Internet Access Embassy Suites Houston - Near the Galleria Hotel Amenities, Indoor pool, whirlpool, On-site fitness center, Business center, Free Made-to-Order Breakfast, complimentary drinks and snacks at the Evening Reception. No matter what brings you to Houston, our location at 2911 Sage Road, just off Westheimer, makes the Embassy Suites Houston - Near the Galleria hotel Houston's best choice for all your hotel needs.
Overall 8.3 Excellent
Based on 989 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
10.0
Pros: Happy hour.
Excellent
10.0
Pros: Everything
Mediocre
3.0
Pros: Breakfast and dinner staff was very pleasant and helpful.
Excellent
9.0
Pros: Big enough to make you feel at home.
Okay
5.0
Pros: The location is good
Good
6.0
Pros: Breakfast is good.
Excellent
10.0
Pros: Breakfast was great
Excellent
10.0
Pros: This hotel & their comfortable beds was great, and the bathroom between the bedroom and the living area makes a relaxing border between children's noisy tv and adult relaxation. The breakfast was yummy with much needed protein choices. Bonus-indoor pool!
Excellent
10.0
Pros: They were able to get us early check in, which was a blessing. The rate was right for a weekday with the rodeo in town, and the location perfect right down the street from the massive Galleria mall. We slept a solid night sleep.
Excellent
9.0
Mediocre
2.5
Excellent
8.8
Pros: free afternoon snack and very nice bartender
Details
Reviews
Overall 8.3 Excellent
Based on 989 reviews
Bar
9.6
Breakfast
9.1
Location
8.9
Service
8.7
Room
6.0
Cleanliness
4.7
WiFi
3.3
Breakfast
8.9
Location
8.8
Service
8.4
Food
7.8
Room
4.2
Cleanliness
3.6
Service
8.8
Room
5.7
Cleanliness
5.2
Breakfast
9.0
Service
8.9
Location
8.9
10.0 Excellent
Pros: Happy hour.
Cons: N/A
10.0 Excellent
Pros: Everything
Cons: No
3.0 Mediocre
Pros: Breakfast and dinner staff was very pleasant and helpful.
Cons: Bathroom was not the cleanest, one of the toilet paper holders was broken and lying there with the toilet paper on the shelf, hot/cold shower label peeled and hanging off shower knob, vents very dusty and worst of all there were random items under the bed my 2 yr old found including some small make up brushes and a random pill she could have easily eaten.
9.0 Excellent
Pros: Big enough to make you feel at home.
Cons: Must clean or perfume rug, bad odor like humidity.
5.0 Okay
Pros: The location is good
Cons: The hotel is old, the room has being renovated but steal is not enough, the shower leaks, the safety box was closed at the arrival and it took 30 min and several call to guest service for the problem to be solved. Breakfast area was dirty and lack of cleanliness as well as utensils
6.0 Good
Pros: Breakfast is good.
Cons: The front desk is not at all friendly or helpful. I had booked a double bed room. When I checked in I got a queen bed. Went and asked Leo the front desk guy to change it. He said if I had booked through Hilton honors I would have got it. Since I booked it through booking.com I'm not given the preference. He also said hat it was booking.com mistake The room is so cold. It does not warm up even if you at the temp to 80.
10.0 Excellent
Pros: Breakfast was great
Cons:
10.0 Excellent
Pros: This hotel & their comfortable beds was great, and the bathroom between the bedroom and the living area makes a relaxing border between children's noisy tv and adult relaxation. The breakfast was yummy with much needed protein choices. Bonus-indoor pool!
Cons: That first day the front desk clerks were anything but friendly but the f.d.clerks on the following days were wonderful. Really this place was splendid.
10.0 Excellent
Pros: They were able to get us early check in, which was a blessing. The rate was right for a weekday with the rodeo in town, and the location perfect right down the street from the massive Galleria mall. We slept a solid night sleep.
Cons: There was a roof leak that splashed on our breakfast table and us, and the manager reception’s food offerings were pretty boring and simple. But overwhelmingly the experience was great.
9.0 Excellent
Pros:
Cons: The parking fee ($ 25) is way too much for a night
2.5 Mediocre
Pros:
Cons: I’m used to stay on Embassy Suites on my business or leisure travel but this one was my worst experience. I had a power generator unit ( big one btw ) outside and just under my window and I could not sleep at all.
8.8 Excellent
Pros: free afternoon snack and very nice bartender
Cons: expensive
Welcome to the Embassy Suites Houston - Near the Galleria hotel. The appeal of our hotel property impacts you the moment you walk through the front door. Our lobby and atrium are filled with warm and inviting sitting areas for your comfort. A jungle stream with two lovely swans adds the final touch to this incredible ambiance. The Embassy Suites hotel is located in the heart of the Galleria shopping and business district. Galleria Attractions, Saks, Nordstrom, Spa, and Marcus, Polar Ice skating rink (home of Olympic Gold Medallist Tara Lipinski), Fox Sports Bar, Cheesecake Factory, and Del Frisco's are among many of the bars and restaurants within walking distance. Corporations Nearby the Embassy Suites Houston - Near the Galleria Hotel, Bechtel, ChevronTexaco, Williams Company, IBM, Texas Medical Center. Attractions Nearby the Embassy Suites Houston - Near the Galleria Hotel, Minute Maid Field - Home of the Houston Astros, Toyota Center - Home of the Houston Rockets, Houston Comets, and Houston Aeros, Reliant Stadium - Home of the Houston Texans and Houston Livestock Show & Rodeo, Robertson Stadium - Home of Houston Dynamo, Houston Zoo and Museum District, Houston Theater District, NASA - Clear Lake/Kemah Boardwalk, Port of Houston/Galveston Cruise Port, Galveston - Beaches and The Strand. Universities Nearby the Embassy Suites Houston - Near the Galleria Hotel, Rice University, University of Houston, University of St. Thomas, Texas Southern University, Houston Baptist University. Embassy Suites Houston - Near the Galleria Hotel Room Amenities, Private bedroom/Separate living area with a sofa bed, Wet bar, refrigerator, microwave, coffee maker, Two TV's, four telephones with two lines, High-Speed Internet Access Embassy Suites Houston - Near the Galleria Hotel Amenities, Indoor pool, whirlpool, On-site fitness center, Business center, Free Made-to-Order Breakfast, complimentary drinks and snacks at the Evening Reception. No matter what brings you to Houston, our location at 2911 Sage Road, just off Westheimer, makes the Embassy Suites Houston - Near the Galleria hotel Houston's best choice for all your hotel needs.
The Hilton Garden Inn Houston/Galleria Area hotel is located in the heart of Uptown District just a few steps away from the world-renowned Galleria Shopping Mall, the city's most cosmopolitan area of sophistication, style and international appeal. Exclusive boutiques, moderate shops, restaurants and cafes are all within walking distance of our hotel. Famed Retailers Nearby Include: Nordstrom, Neiman Marcus, Saks Fifth Avenue, Tiffany & Co. The hotel is situated on Sage Road, west of Post Oak Boulevard between Westheimer and Richmond Avenue. The hotel is strategically located to provide quick and easy access to all areas of the city. We are in close proximity to many large corporations and to the 64-story Williams Towers with its revolving beacon and the "3-Acre Water Wall Park". Hotel Features: 182 Pleasantly appointed guest rooms including 30 suites, Over 2,800 square feet of flexible meeting & banquet space, Great American Grill and Pavilion Lounge, Complimentary hotel shuttle service within a 3-mile radius. Guestroom Features: Complimentary high-speed Internet access and in-room wireless printing to the 24-hour business center, A spacious work desk with ergonomic Mirra chair by Herman Miller, Garden Sleep System contours to the body's weight and provides the best night's sleep possible. Hospitality center in all guestrooms includes a microwave oven, refrigerator, and coffee service. The Hilton Garden Inn Houston/Galleria Area hotel offers an outdoor tropical swimming pool and whirlpool, fitness center featuring Precor fitness equipment, and 24-hour business center with everything you need in an office, and the Pavilion Pantry that is accessible 24 hours a day for a snack, beverage, or other convenience items. ***** Everything. Right Where You Need It. *****
Overall 8.2 Excellent
Based on 850 reviews
All reviews
- All reviews
- Families
- Business
Good
7.5
Pros: The shuttle service was great As were the front of house staff Nothing was an issue
Excellent
10.0
Pros: The front desk! Everyone there was so nice and accommodating. Hotel employee was amazing
Okay
5.0
Pros: Breakfast was okay!
Good
7.1
Pros: The staff was very nice
Excellent
10.0
Pros: Loved this hotel. The breakfasts were sensational. Everything was very, very good
Excellent
9.0
Pros: The room was nice. Breakfast was very nice. We did have a couple of small issues and the manager was very quick to address those and compensate us.
Okay
4.0
Pros: Room was nice
Good
6.0
Pros: Friendly staff
Okay
5.0
Pros: the pool!!!!
Excellent
10.0
Pros: The staff were sincerely helpful and friendly, particularly Carlos and Renata!
Excellent
8.0
Pros: Clean and appeared to be well kept. Good location.
Excellent
10.0
Pros: Nice hot tub! Friendly staff.
Details
Reviews
Overall 8.2 Excellent
Based on 850 reviews
Cleanliness
8.6
Service
8.4
Location
8.3
Room
7.4
Breakfast
6.8
Value
4.9
WiFi
4.5
Cleanliness
8.9
Location
8.6
Service
8.4
Room
7.1
Breakfast
6.4
Value
4.8
Service
8.7
Location
8.6
Room
6.7
7.5 Good
Pros: The shuttle service was great As were the front of house staff Nothing was an issue
Cons: Limited / average food choices at on site restaurant..
10.0 Excellent
Pros: The front desk! Everyone there was so nice and accommodating. Hotel employee was amazing
Cons: The pool for locking system is too much to handle with stuff in your hands. Alos it hit me and my girlfriends head at least 3 times each. Haha
5.0 Okay
Pros: Breakfast was okay!
Cons: The construction in the property
7.1 Good
Pros: The staff was very nice
Cons: Next door to a men’s club
10.0 Excellent
Pros: Loved this hotel. The breakfasts were sensational. Everything was very, very good
Cons: Liked it very much
9.0 Excellent
Pros: The room was nice. Breakfast was very nice. We did have a couple of small issues and the manager was very quick to address those and compensate us.
Cons: The phone did not work. The ice machine by our room did not work. However, they were very nice to us when we told them about that on check out.
4.0 Okay
Pros: Room was nice
Cons: Didn’t like that rooms were connected. Who’s bright architectural idea was that.? Room was nice. Kinda assholes about smoking. It’s the Hilton inn. In Htown. You know how many people smoke these days. Hop on the wave and have a designated floor such as the 8th floor for smoking. I was on the 8th floor, very top. Smoke rises. Remove those stupid double doors. Rooms are already literally right next door why do they need to be connected. If i have a female over and have her being to loud,, would they complain on me too cause of the doors. Lame
6.0 Good
Pros: Friendly staff
Cons: $20 a night for parking. $15 per person for breakfast. Engineer had to fix shower to get hot water
5.0 Okay
Pros: the pool!!!!
Cons: I was charged $18 for parking which was insane1
10.0 Excellent
Pros: The staff were sincerely helpful and friendly, particularly Carlos and Renata!
Cons:
8.0 Excellent
Pros: Clean and appeared to be well kept. Good location.
Cons: Parking is $20/day. Not cool. Probably won't stay again based on that.
10.0 Excellent
Pros: Nice hot tub! Friendly staff.
Cons: Currently Underconstruction. Breakfast not included.
The Hilton Garden Inn Houston/Galleria Area hotel is located in the heart of Uptown District just a few steps away from the world-renowned Galleria Shopping Mall, the city's most cosmopolitan area of sophistication, style and international appeal. Exclusive boutiques, moderate shops, restaurants and cafes are all within walking distance of our hotel. Famed Retailers Nearby Include: Nordstrom, Neiman Marcus, Saks Fifth Avenue, Tiffany & Co. The hotel is situated on Sage Road, west of Post Oak Boulevard between Westheimer and Richmond Avenue. The hotel is strategically located to provide quick and easy access to all areas of the city. We are in close proximity to many large corporations and to the 64-story Williams Towers with its revolving beacon and the "3-Acre Water Wall Park". Hotel Features: 182 Pleasantly appointed guest rooms including 30 suites, Over 2,800 square feet of flexible meeting & banquet space, Great American Grill and Pavilion Lounge, Complimentary hotel shuttle service within a 3-mile radius. Guestroom Features: Complimentary high-speed Internet access and in-room wireless printing to the 24-hour business center, A spacious work desk with ergonomic Mirra chair by Herman Miller, Garden Sleep System contours to the body's weight and provides the best night's sleep possible. Hospitality center in all guestrooms includes a microwave oven, refrigerator, and coffee service. The Hilton Garden Inn Houston/Galleria Area hotel offers an outdoor tropical swimming pool and whirlpool, fitness center featuring Precor fitness equipment, and 24-hour business center with everything you need in an office, and the Pavilion Pantry that is accessible 24 hours a day for a snack, beverage, or other convenience items. ***** Everything. Right Where You Need It. *****
Celebrate your style with Aloft Houston by the Galleria, a hip new hotel in the high-end Uptown District. We're blocks from the legendary Galleria mall and close to big businesses, plus a quick trip to downtown convention center, Museum District, and much more! Meet & mingle with friends at our W XYZ bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft, our 24/7 pantry, or play in our re:mix lounge. Plus, you can always stay connected with complimentary hotel-wide wired and wireless Internet access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized shower head, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.
Overall 8.1 Excellent
Based on 2,003 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Loved how modern & colorful it was. Very visually pleasing & comfortable! Loved the snack bar.
Excellent
9.1
Pros: Location was amazing, parking was great. The lobby is good, there is a small shop where u can buy water and other small snacks.
Excellent
8.0
Pros: Location, ambiance and Netflix sign in on TV!
Excellent
10.0
Pros: Clean and quiet
Excellent
8.0
Pros: close and easy to get to from our house! We thought we might have some water problems with the rain. So we went to the hotel at 10:00 PM.
Okay
5.1
Pros: The bar was a great touch.
Good
7.0
Pros: Staff
Excellent
10.0
Pros: Not the first time I’ve stayed and won’t be the last. Never disappointed the property is in a great location and always clean.
Excellent
10.0
Pros: The decor and hospitality of the staff. Bailey was awesome ❤️
Excellent
10.0
Pros: Being by the Galleria, also being centrally located in Houston, and being close range to different shopping centers different restaurants, which gave me the opportunity to walk or drive.
Excellent
10.0
Pros: Great rooms
Okay
5.0
Pros: The front desk staff was definitely better than my last experience
Details
Reviews
Overall 8.1 Excellent
Based on 2,003 reviews
Location
8.8
Vibe
8.1
WiFi
7.7
Bar
7.4
Service
6.9
Room
6.3
Amenities
5.6
Value
5.2
Comfort
5.0
Breakfast
4.1
Location
8.8
Service
7.0
Room
6.1
Cleanliness
5.8
Value
5.7
Amenities
5.6
Comfort
5.2
Pool
5.1
Location
8.6
Vibe
7.5
Service
6.5
Room
6.0
Amenities
4.9
Comfort
4.9
Location
8.6
Service
6.4
Room
5.7
Location
8.8
Service
6.8
Amenities
5.7
Room
5.2
8.8 Excellent
Pros: Loved how modern & colorful it was. Very visually pleasing & comfortable! Loved the snack bar.
Cons:
9.1 Excellent
Pros: Location was amazing, parking was great. The lobby is good, there is a small shop where u can buy water and other small snacks.
Cons: There was a weird smell in the hallway, and other thing was that u can literally hear everything from your room, if you are a light sleeper, this hotel is not recommended. Fruits they sell at the lobby are not fresh at all, and they should start selling green tea
8.0 Excellent
Pros: Location, ambiance and Netflix sign in on TV!
Cons: Complimentary breakfast menu too strict.
10.0 Excellent
Pros: Clean and quiet
Cons:
8.0 Excellent
Pros: close and easy to get to from our house! We thought we might have some water problems with the rain. So we went to the hotel at 10:00 PM.
Cons: Nope!
5.1 Okay
Pros: The bar was a great touch.
Cons: Having staff who’s more engaged and less rude. Our room had no small towels and the staff was unwilling to settle the issue until the next day around 9am. They advised that no towels were available which I could understand however they rudely handled the situation.
7.0 Good
Pros: Staff
Cons: The electric it and water turned off. The tub seemed dirty. It took hours for us to get new towels.
10.0 Excellent
Pros: Not the first time I’ve stayed and won’t be the last. Never disappointed the property is in a great location and always clean.
Cons:
10.0 Excellent
Pros: The decor and hospitality of the staff. Bailey was awesome ❤️
Cons: Housekeeping was slow
10.0 Excellent
Pros: Being by the Galleria, also being centrally located in Houston, and being close range to different shopping centers different restaurants, which gave me the opportunity to walk or drive.
Cons: N/A
10.0 Excellent
Pros: Great rooms
Cons: Great hotel. Nice comfortable rooms
5.0 Okay
Pros: The front desk staff was definitely better than my last experience
Cons: The bathrooms need to be better cleaned.
Celebrate your style with Aloft Houston by the Galleria, a hip new hotel in the high-end Uptown District. We're blocks from the legendary Galleria mall and close to big businesses, plus a quick trip to downtown convention center, Museum District, and much more! Meet & mingle with friends at our W XYZ bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft, our 24/7 pantry, or play in our re:mix lounge. Plus, you can always stay connected with complimentary hotel-wide wired and wireless Internet access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized shower head, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.
With a stay at Hotel Derek in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Greenway Plaza. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Houston? This hotel has facilities measuring 10000 square feet (929 square meters), including conference space. Self parking (subject to charges) is available onsite.
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Overall 7.8 Good
Based on 3,633 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
2.0
Excellent
8.0
Pros: The cow Robes , scenery and hotel vibe.
Good
6.0
Pros: The staff were excellent and the lobby was very good. Hotel employee was excellent!!! She went over and above. Nadine car service was excellent as well.
Okay
5.0
Pros: Hotel was near the convention
Excellent
9.0
Pros: Size was excellent. Furnishing were comfortable.
Okay
5.0
Excellent
10.0
Pros: The hotel has a good vibe, and well put together. Looks very luxurious and classy!
Good
6.0
Pros: The hotel amenities were fine, by and large. The location is excellent for shopping, of course.
Poor
1.0
Pros: The design was different
Excellent
10.0
Pros: Great hotel... comfortable beds, wonderful rooms, super helpful staff
Excellent
9.0
Excellent
10.0
Pros: Location, price
Details
Reviews
Overall 7.8 Good
Based on 3,633 reviews
Vibe
7.6
Location
7.4
Service
7.3
Food
6.1
Breakfast
6.1
WiFi
5.8
Room
5.5
Amenities
4.8
Cleanliness
4.5
Comfort
4.5
Value
3.8
Location
7.3
Service
6.9
Food
6.3
Room
5.0
Comfort
4.7
Amenities
4.7
Cleanliness
4.3
Value
3.7
Service
7.2
Vibe
7.1
Location
6.9
Food
6.5
Amenities
4.8
Comfort
4.5
Room
4.5
Cleanliness
4.3
Value
3.8
Service
7.6
Location
7.2
Food
6.5
Breakfast
6.0
Room
5.2
Cleanliness
4.7
Amenities
4.7
Comfort
4.4
Value
3.3
Location
7.6
Service
7.4
Vibe
6.9
Amenities
5.0
Room
4.4
Value
4.0
Comfort
3.9
2.0 Mediocre
Pros:
Cons: Weed smell Price was more than double what was advertised
8.0 Excellent
Pros: The cow Robes , scenery and hotel vibe.
Cons: Room did not have a microwave or fridge that wasn't a mini bar.
6.0 Good
Pros: The staff were excellent and the lobby was very good. Hotel employee was excellent!!! She went over and above. Nadine car service was excellent as well.
Cons: The room was very dated and not four stars. Loud traffic noise couldn't sleep. Sunday went down for a coffee barrister was very rude. First driver took us to galleria and did not pick us up. We had to take a cab back after waiting 45 minutes.
5.0 Okay
Pros: Hotel was near the convention
Cons: Hotel is dated, overpriced, and has hidden fees
9.0 Excellent
Pros: Size was excellent. Furnishing were comfortable.
Cons: Lighting in the bathroom was terrible, shower wand not detachable, water pressure in the shower/tub was terrible.
5.0 Okay
Pros:
Cons: They have a hidden $15 'ammenities' daily fee. Staff did not do anything about issues I reported on my room (broken light, slow draining bathtub).
10.0 Excellent
Pros: The hotel has a good vibe, and well put together. Looks very luxurious and classy!
Cons: Everything about the hotel was fine, we didn't have any complaints!
6.0 Good
Pros: The hotel amenities were fine, by and large. The location is excellent for shopping, of course.
Cons: Ah, let me count the ways:
- There’s some sort of disconnect over self parking, which results in a higher/incorrect(?) charge for already expensive parking. Notably, using the app-and-text method results in a different charge than if one uses the parking machine in the parking garage. Because parking is managed by a third-party, there’s no recourse, at least not an easy one, for any charge adjustment.
- Repeatedly, they were deficiencies with the breakfast experience. Of course it’s not included, but that’s not an issue. Instead, on several days items that were listed on the menu were not available thanks repeatedly, they were deficiencies with the breakfast. Of course it’s not included, but that’s not an issue. Instead, on several days items that were listed on the menu were not available (eg, croissants, other breakfast breads). Hardly catastrophic. Far worse, though, was that my significant other was not served adequately or treated with appropriate respect when she ordered breakfast: The coffees were a third under-filled, a request was needed to top them off; the breakfast tacos were tossed up (served) on the bar some distance from her; she was simply told that there were no breakfast breads when she attempted to order them, with that explanation or apologies; and was told she could not pay with cash or credit card, but only a room charge, without explanation. Her suspicion was that she was not treated particularly deferentially because she was not yet dressed for the day; a businessman being served concurrently was treated much more respectfully and deferentially than was my guest.
- There were overcharges on the room bill, which required correction at check out. Of course, the “convenience fee“ for the area shuttle bus was neither needed nor welcome.
- No one inquired about how we enjoyed our stay, or sought any feedback, including at checkout.
- There was a good bit of noise from adjacent rooms, as well as quite a bit of street noise in our (8th floor) room. Although the room was generally clean, the towels were not absorbent. We joked they seemed “coated in Scotchguard”.
- The public-area bathrooms in the lobby were not clean or well stocked, and the sink in one of the bathrooms didn’t work at all.
- Finally, we sometimes experienced that special arrogant hauteur that staff sometimes affect in high-end hotels. Instead of being generally warm, friendly, and helpful, several times staff seemed curt and uninterested in assisting us. Certainly never welcome.
1.0 Poor
Pros: The design was different
Cons: The reservation desk was horrible in relaying the extra fees.We didn’t feel safe with the guests staying there at the hotel. The BIGGEST problem was the parking garage full of marijuana smoke and OUR ROOM we could smell marijuana so badlywe had to
10.0 Excellent
Pros: Great hotel... comfortable beds, wonderful rooms, super helpful staff
Cons:
9.0 Excellent
Pros:
Cons: No microwave and they filled the refrigerator with all their products to buy that i couldn't fit my drink in there.
10.0 Excellent
Pros: Location, price
Cons: All good
With a stay at Hotel Derek in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Greenway Plaza. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Houston? This hotel has facilities measuring 10000 square feet (929 square meters), including conference space. Self parking (subject to charges) is available onsite.
Welcome to DoubleTree by Hilton Hotel & Suites Houston by the Galleria, just 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Relax in our family-friendly Houston hotel, offering outstanding service, helpful multilingual staff, and our signature warm DoubleTree chocolate chip cookie. Our contemporary hotel near the Houston Galleria provides huge, residential-style suites, perfect for accommodating the entire family or for business travelers in need of extra space to work and relax. Some of our suites have balconies, and all feature high-speed wireless internet access and full kitchens, including a microwave, dishwasher and refrigerator. Upgrade to an even more spacious and luxurious Executive Level suite, giving access to the Executive Lounge, which offers breakfast Monday-Friday, evening appetizers Sunday-Thursday, and complimentary access to a computer, printer and fax machine. With over 9,500 sq. ft. of flexible, column-free meeting and event space, our Houston hotel near the Galleria Mall is the ideal venue for any business meeting, convention, or special event. Whether traveling for business or leisure, all of our guests at our Houston hotel will enjoy the convenience of our 24-hour business center and fitness center, outdoor pool, and stylish on-site restaurant, McKinley’s Bar & Grille. Unwind with your favorite drink after a long day of meetings, or join family and friends for a full meal. We look forward to welcoming you to our Houston Galleria hotel soon.
Overall 7.7 Good
Based on 1,815 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Excellent
9.0
Pros: Location
Poor
1.0
Pros: The location
Excellent
10.0
Pros: The staff was very pleasant
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: They took great pains to make sure our stay was excellent. Hotel employee at the front desk upgraded us to a suite, which was much appreciated.
Okay
4.0
Pros: both were ok
Okay
4.0
Okay
5.0
Pros: Not clean. Self parking too expensive Did not offer water in room Old needs remodeling Poor wifi Not strong cable
Excellent
10.0
Pros: Location comfy bed and nice staff
Excellent
9.2
Pros: Proximity central location Excellent staff. Nunu at reception very helpful during check-in.
Okay
4.0
Pros: Location.
Details
Reviews
Overall 7.7 Good
Based on 1,815 reviews
Location
7.9
Service
6.6
Comfort
6.2
Room
6.1
Breakfast
6.0
Vibe
5.9
WiFi
5.9
Cleanliness
5.1
Amenities
4.9
Value
4.2
Location
7.7
Service
6.7
Comfort
5.7
Vibe
5.2
Cleanliness
4.8
Amenities
4.5
Room
4.5
Value
4.2
WiFi
4.0
Location
7.8
Service
6.5
Comfort
6.2
Breakfast
6.0
Cleanliness
5.5
Room
5.0
Value
4.0
Location
7.7
Service
6.6
Comfort
6.1
Room
5.4
Value
3.7
Food
8.1
Location
7.9
Room
5.7
10.0 Excellent
Pros:
Cons: The parking was so expensive. The valet guy told us it was 1 price but when we parked, it was a different price.
9.0 Excellent
Pros: Location
Cons: It is showing signs of being dated. Meh...its still doable because its in a nice area but it is not 100% modern.
1.0 Poor
Pros: The location
Cons: The staff
10.0 Excellent
Pros: The staff was very pleasant
Cons:
2.0 Mediocre
Pros: Location
Cons: Checking in I had to wait 20 minutes, no free WiFi, had to pay for parking.
10.0 Excellent
Pros: They took great pains to make sure our stay was excellent. Hotel employee at the front desk upgraded us to a suite, which was much appreciated.
Cons: No, everyone was great from the front desk, to valet, to employees encountered in the hallways. They all were courteous.
4.0 Okay
Pros: both were ok
Cons: coffee pot didn't work common areas were ok but not quite clean. electrical outlets for charging required the light to be on to work
4.0 Okay
Pros:
Cons: Did not have a fridge or a Microwave when stated that each room has one.
5.0 Okay
Pros: Not clean. Self parking too expensive Did not offer water in room Old needs remodeling Poor wifi Not strong cable
Cons:
10.0 Excellent
Pros: Location comfy bed and nice staff
Cons: Room service menu
9.2 Excellent
Pros: Proximity central location Excellent staff. Nunu at reception very helpful during check-in.
Cons: A bit dated. Bathroom really old.
4.0 Okay
Pros: Location.
Cons: The room was very outdated, and should not be listed as a 4 star hotel. I was very upset with the looks of the room and the smell.
Welcome to DoubleTree by Hilton Hotel & Suites Houston by the Galleria, just 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Relax in our family-friendly Houston hotel, offering outstanding service, helpful multilingual staff, and our signature warm DoubleTree chocolate chip cookie. Our contemporary hotel near the Houston Galleria provides huge, residential-style suites, perfect for accommodating the entire family or for business travelers in need of extra space to work and relax. Some of our suites have balconies, and all feature high-speed wireless internet access and full kitchens, including a microwave, dishwasher and refrigerator. Upgrade to an even more spacious and luxurious Executive Level suite, giving access to the Executive Lounge, which offers breakfast Monday-Friday, evening appetizers Sunday-Thursday, and complimentary access to a computer, printer and fax machine. With over 9,500 sq. ft. of flexible, column-free meeting and event space, our Houston hotel near the Galleria Mall is the ideal venue for any business meeting, convention, or special event. Whether traveling for business or leisure, all of our guests at our Houston hotel will enjoy the convenience of our 24-hour business center and fitness center, outdoor pool, and stylish on-site restaurant, McKinley’s Bar & Grille. Unwind with your favorite drink after a long day of meetings, or join family and friends for a full meal. We look forward to welcoming you to our Houston Galleria hotel soon.
With a stay at Extended Stay America Houston - Galleria - Westheimer in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Greenway Plaza. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Overall 7.0 Good
Based on 782 reviews
All reviews
- All reviews
- Business
- Couples
- Solo
- Families
Poor
1.0
Pros: Nothing
Poor
1.0
Pros: The location
Mediocre
3.0
Pros: nothing
Mediocre
3.0
Excellent
10.0
Pros: The front desk staff
Excellent
9.0
Pros: Close from where I work so the distance works great. Quick and fast check in. Staff is friendly.
Excellent
8.0
Pros: I’ll stay here again
Excellent
10.0
Pros: Great customer exp.
Excellent
10.0
Pros: The bathroom facilites made me be Safe During my Stay. The bed was very confortable. Kiichenet facilites OK
Excellent
10.0
Pros: The staff is excellent.!
Okay
5.0
Pros: The location is excellent. breakfast is good concerning the price here. The room provides a kitchen that is beyond expectations. The lobby door will be locked in the evening that can be open by room card. It's good and safe.
Okay
4.6
Pros: Nice location
Details
Reviews
Overall 7.0 Good
Based on 782 reviews
Location
9.5
Value
7.8
WiFi
7.5
Service
6.9
Vibe
4.7
Room
4.3
Comfort
4.2
Amenities
4.2
Breakfast
3.6
Food
3.5
Cleanliness
3.3
Location
9.6
Value
8.1
Service
7.3
Room
3.8
Breakfast
3.6
Cleanliness
3.1
Location
9.5
Value
7.6
Service
6.7
Room
3.6
Comfort
3.6
Location
9.6
Service
6.7
Room
3.3
Cleanliness
3.0
Service
6.2
Comfort
4.7
Room
4.0
1.0 Poor
Pros: Nothing
Cons: This place is awful - and we ended up leaving to find new accommodation. Staff were really rude. The cheap price is not worth the hassle
1.0 Poor
Pros: The location
Cons: The hotel is old, it smells, walls are chipping, only one elevator works, the rooms are dirty, rooms smell, staff is never in the front desk, there is no room service, if you want fresh towels you need to walk down to the lobby.
3.0 Mediocre
Pros: nothing
Cons: no housekeeping in the room your self take the trash for cleaning breakfast only coffee and cake
3.0 Mediocre
Pros:
Cons: sad that there were no communication before the charge. The gentleman who checked me in saw dogs and didn’t let me know there was a paper to sign. In hotels over 2 weeks a month. Sadly disappointed you felt it was ok to take money
10.0 Excellent
Pros: The front desk staff
Cons: Na
9.0 Excellent
Pros: Close from where I work so the distance works great. Quick and fast check in. Staff is friendly.
Cons: No. Everything is organized, clean and ready for a comfortable stay.
8.0 Excellent
Pros: I’ll stay here again
Cons:
10.0 Excellent
Pros: Great customer exp.
Cons:
10.0 Excellent
Pros: The bathroom facilites made me be Safe During my Stay. The bed was very confortable. Kiichenet facilites OK
Cons: Cleanliness in elevador sometimes it was smelly
10.0 Excellent
Pros: The staff is excellent.!
Cons:
5.0 Okay
Pros: The location is excellent. breakfast is good concerning the price here. The room provides a kitchen that is beyond expectations. The lobby door will be locked in the evening that can be open by room card. It's good and safe.
Cons: The room is smelly. My friend's room is full of disgusting odor. My room has some unpleasant odor too. Because I open my windows, the smell is better.
4.6 Okay
Pros: Nice location
Cons: The shower made a weird noise whenever it was on. The bed was so hard it felt like a rock. There were only 3 pillows.
With a stay at Extended Stay America Houston - Galleria - Westheimer in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Greenway Plaza. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
With a stay at Extended Stay America Houston - Galleria - Uptown in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Lakewood Church. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Overall 6.6 Good
Based on 1,697 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
9.0
Pros: Night staff ratchet
Poor
1.0
Pros: Safe location.
Excellent
10.0
Pros: Great location for the price I received the room! No complaints what so ever. I plan on making this my go to when I’m in Houston
Mediocre
2.0
Good
6.0
Pros: sheets were clean. staff was fairly nice. lobby and all the hallways were dirty. super disappointing.
Okay
4.0
Pros: Staff was nice
Poor
1.0
Pros: Location
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Close to everything we wanted to go to
Good
7.0
Pros: The location is very nice, businesses are close by so didnt have to travel far
Poor
1.0
Pros: NOTHING
Excellent
8.0
Pros: The staff were helpful
Details
Reviews
Overall 6.6 Good
Based on 1,697 reviews
Location
9.2
Service
5.6
Comfort
4.6
WiFi
4.6
Room
4.1
Vibe
3.6
Cleanliness
3.1
Amenities
3.0
Food
2.9
Breakfast
2.5
Location
9.3
Value
6.8
Service
5.6
Comfort
4.7
Room
3.6
Amenities
3.4
Cleanliness
3.2
Vibe
2.9
Breakfast
2.6
Location
8.6
Service
5.6
Comfort
4.1
Amenities
2.8
Cleanliness
2.6
Breakfast
2.2
Room
2.2
Location
9.4
Service
5.8
Comfort
5.0
Room
4.4
Cleanliness
3.1
Breakfast
2.1
Location
9.3
Service
5.3
Comfort
5.1
Room
3.7
Cleanliness
3.1
Amenities
3.1
Breakfast
2.6
9.0 Excellent
Pros: Night staff ratchet
Cons: I wasn’t pointed to the free breakfast
1.0 Poor
Pros: Safe location.
Cons: Very old, worn, and severely needing renovation. The smell in the hotel and the room was so bad it was hard to stay there. Going to my room the last day someone was coming out of another room, taking off their hazmat suit, with cleaners and chemicals.
10.0 Excellent
Pros: Great location for the price I received the room! No complaints what so ever. I plan on making this my go to when I’m in Houston
Cons:
2.0 Mediocre
Pros:
Cons: I arrived late, hotel was locked. It took at least 10 minutes to have the night clerk respond. The breakfast that was advertised was not what was offered.
6.0 Good
Pros: sheets were clean. staff was fairly nice. lobby and all the hallways were dirty. super disappointing.
Cons: While the beds were clean, the room was very rundown and in disrepair. Crack in shower wall, mold in shower. Even for the price it was disappointing. There was literally zero blankets and one bed had 3 pillows the other had 2 very flat pillows.
4.0 Okay
Pros: Staff was nice
Cons: Pretty dirty place. Everything is used, abused and outdated
1.0 Poor
Pros: Location
Cons: Staff was rude,no breakfast
4.0 Okay
Pros: Location
Cons: That Grab & Go Breakfast is a scam. Please stop advertising Breakfast Included
10.0 Excellent
Pros: Close to everything we wanted to go to
Cons:
7.0 Good
Pros: The location is very nice, businesses are close by so didnt have to travel far
Cons: Staff was not friendly,I was there for medical reasons and needed to check in a little early so I could be on time for a PT scan..they were willing to allow me to check in a little early for a $22 dollar fee- I felt they could have been more understandin
1.0 Poor
Pros: NOTHING
Cons: EVERYTHING WAS TERRIBLE
8.0 Excellent
Pros: The staff were helpful
Cons: The button for summoning the lift on the 3rd floor got broken and wasn't fixed for about 3 days
With a stay at Extended Stay America Houston - Galleria - Uptown in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Lakewood Church. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
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