Best Houston hotels near Galleria Mall
Situated in Houston’s Uptown district, the Hotel Indigo® Houston at the Galleria hotel rubs shoulders with the area’s world-famous shops and eateries, including the upscale Galleria Mall. Our space features elegant décor and an inspiring atmosphere, with vibrant colors and a distinctive sense of style. Guests are greeted by our friendly team members, while our hotel’s unique artwork and design capture the spirit of our neighborhood. Crossroads Bar & Bistro sources a fresh, seasonal menu and locally inspired cocktails. We even offer event spaces with flexible options to host meetings and presentations for up to 115 people, and our free Wi-Fi access keeps everyone connected.
Overall 8.9 Excellent
Based on 1,555 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.6
Pros: Food was good. Relaxing atmosphere. Great beds and pillows
Excellent
10.0
Pros: very clean and friendly staff
Excellent
9.6
Pros: Bed was very comfortable.
Good
7.5
Pros: The hotel is close to the big shopping mall Galeria (within walking distance). The room is spacious with a very comfy bed
Okay
4.0
Pros: Perfect location, looks great from the outside, other than that, I cannot recommend this hotel. Small room, shabby bathroom. Couldn't sleep. Air conditioning wall unit was noisy and the only setting was either freezing-cold and blowing full blast, or off.
Excellent
10.0
Pros: Very nice property at the Centre of uptown Houston
Excellent
10.0
Pros: The Location is Fantastic, walkable distance to the Galleria and other properties, I'm actually here for applying a visa, and this hotel's location is perfect for me
Excellent
10.0
Pros: Friendly staff. Location. Price.
Excellent
10.0
Pros: I liked the look and feel of the room.
Excellent
10.0
Pros: The staff were so polite and friendly. The hotel looked and smelled cleaned. It was modern, the colors and decor were appealing, the location is great, there's ample free parking, the rooms are nice and spacious. I was skeptical, but was surprised.
Excellent
8.8
Pros: Beautiful, QUIET room, and great atmosphere overall.
Excellent
9.6
Pros: Good location, next door to The Galleria Mall, large and comfortable room, spacious bathroom and good Wi-Fi conection.
Details
Reviews
Overall 8.9 Excellent
Based on 1,555 reviews
Location
9.7
Service
9.2
Cleanliness
8.8
WiFi
8.8
Vibe
8.7
Room
8.5
Amenities
8.4
Comfort
8.2
Breakfast
7.1
Location
9.8
Service
9.2
Cleanliness
8.8
Comfort
8.3
Vibe
8.2
Room
8.2
Location
9.8
Cleanliness
9.0
Service
8.8
Room
8.1
Comfort
7.7
Location
9.7
Service
9.0
Comfort
8.5
Room
7.6
9.6 Excellent
Pros: Food was good. Relaxing atmosphere. Great beds and pillows
Cons: No pool but not the end if the world
10.0 Excellent
Pros: very clean and friendly staff
Cons: everything was good.
9.6 Excellent
Pros: Bed was very comfortable.
Cons: Restaurant was small.
7.5 Good
Pros: The hotel is close to the big shopping mall Galeria (within walking distance). The room is spacious with a very comfy bed
Cons:
4.0 Okay
Pros: Perfect location, looks great from the outside, other than that, I cannot recommend this hotel. Small room, shabby bathroom. Couldn't sleep. Air conditioning wall unit was noisy and the only setting was either freezing-cold and blowing full blast, or off.
Cons: They didn't want to give us a room with 2 beds after we prepaid a $12 extra person fee for our 16 year old son. They didn't want to honor the free breakfast that was included in our prepaid booking. Had to push them to honor our reservation. Not Cool.
10.0 Excellent
Pros: Very nice property at the Centre of uptown Houston
Cons:
10.0 Excellent
Pros: The Location is Fantastic, walkable distance to the Galleria and other properties, I'm actually here for applying a visa, and this hotel's location is perfect for me
Cons: Honestly, I think there is really nothing to complain about, maybe, I wish the hotel could provide slippers? for it's kind of too cold to walk around the room with bare feet
10.0 Excellent
Pros: Friendly staff. Location. Price.
Cons: Everything was perfect!
10.0 Excellent
Pros: I liked the look and feel of the room.
Cons:
10.0 Excellent
Pros: The staff were so polite and friendly. The hotel looked and smelled cleaned. It was modern, the colors and decor were appealing, the location is great, there's ample free parking, the rooms are nice and spacious. I was skeptical, but was surprised.
Cons: I don't have any negative comments.
8.8 Excellent
Pros: Beautiful, QUIET room, and great atmosphere overall.
Cons:
9.6 Excellent
Pros: Good location, next door to The Galleria Mall, large and comfortable room, spacious bathroom and good Wi-Fi conection.
Cons: Breakfast could have more options (specially more healthy options) and air conditioning in the room is a bit noisy.
Situated in Houston’s Uptown district, the Hotel Indigo® Houston at the Galleria hotel rubs shoulders with the area’s world-famous shops and eateries, including the upscale Galleria Mall. Our space features elegant décor and an inspiring atmosphere, with vibrant colors and a distinctive sense of style. Guests are greeted by our friendly team members, while our hotel’s unique artwork and design capture the spirit of our neighborhood. Crossroads Bar & Bistro sources a fresh, seasonal menu and locally inspired cocktails. We even offer event spaces with flexible options to host meetings and presentations for up to 115 people, and our free Wi-Fi access keeps everyone connected.
Whether you are traveling for business or leisure, the Royal Sonesta Houston Galleria is pleased to provide all amenities and services necessary for a relaxing and enjoyable stay.
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Overall 8.9 Excellent
Based on 951 reviews
All reviews
- All reviews
Good
6.7
Pros: Staff
Excellent
8.3
Pros: Stayed at this hotel many times and really like it because of good location, great facilities and rooms.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Everything was clean
Excellent
8.3
Pros: I love how everything was so clean and in the middle of everywhere.
Excellent
10.0
Pros: Clean and comfortable.
Good
7.5
Pros: Requested something from the front desk, they got it to me right away!
Excellent
9.6
Pros: Our room was excellent, in a corner on a high floor. Also, the staff is very good. Our room-service breakfast was also excellent.
Excellent
10.0
Pros: Everything! Good hotel, clean and perfect location. Thank you!
Mediocre
2.9
Pros: The food and the drinks were awesome
Excellent
10.0
Excellent
9.0
Pros: Safeness, Cleanliness and peacefulness
_55784824_Royal_Sonesta_Houston_5614x3743_S-image.jpg?width=330&height=170&xhint=1109&yhint=1238&crop=true)
Details
Reviews
Overall 8.9 Excellent
Based on 951 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
8.8
Staff
8.9
Value for money
8.4
6.7 Good
Pros: Staff
Cons: no shuttle to/from the airport very slow internet no breakfast included
8.3 Excellent
Pros: Stayed at this hotel many times and really like it because of good location, great facilities and rooms.
Cons: Sorry to say this time my stay was a bit disappointing: I stayed at room 2107 (lounge floor) and had extremely bad WiFi internet connection - it was not existing (which I told to the person at hotel desk, but nothing changed). When you are a foreigner and pay high price for internet when in roaming in US - WiFi internet connection at hotel is really important. Second item to disappoint was extremely weak water flow in the shower. It looks like there is no enough water pressure for good shower flow on Floor 21. As well, I had to wait over 5 minutes for water to get warm when taking shower in the morning. And that's in a 4* hotel in Houston:((
10.0 Excellent
Pros: Everything
Cons: My money not bck on my card
10.0 Excellent
Pros: Everything was clean
Cons:
8.3 Excellent
Pros: I love how everything was so clean and in the middle of everywhere.
Cons: The phone service was poor. The WiFi wouldn’t connect. The shower pressure was like little rain drops. I just think I was in a terrible room.
10.0 Excellent
Pros: Clean and comfortable.
Cons:
7.5 Good
Pros: Requested something from the front desk, they got it to me right away!
Cons:
9.6 Excellent
Pros: Our room was excellent, in a corner on a high floor. Also, the staff is very good. Our room-service breakfast was also excellent.
Cons: I have no complaints.
10.0 Excellent
Pros: Everything! Good hotel, clean and perfect location. Thank you!
Cons: Nothing
2.9 Mediocre
Pros: The food and the drinks were awesome
Cons: For starters the room looked nothing like the pictures stained couch in the room and the sheets were stained with black marks not sure if it was a pen or not one of the attendance I mentioned it to came up and looked but ended up bring the same type of sheet back up I feel like the sheets need to be updated every 6 months or so because that its not a good look for the company also there was a pair of glasses that were on the floor and she stated that they may have been the cleaning ladies but I found that very odd I do plan on contacting management to see about getting some type of refund
10.0 Excellent
Pros:
Cons: Valet parking and self parking is too high...
9.0 Excellent
Pros: Safeness, Cleanliness and peacefulness
Cons:
Whether you are traveling for business or leisure, the Royal Sonesta Houston Galleria is pleased to provide all amenities and services necessary for a relaxing and enjoyable stay.
Experience a modern urban oasis in the heart of Uptown at The Westin Galleria Houston. Our AAA Four-Diamond, newly renovated hotel offers a direct connection to The Galleria, the number one tourist attraction in Houston, and one of the top four national shopping and entertainment destinations. Relax in our transformed oversized rooms and suites, featuring Westin Heavenly® Beds, flat-screen TVs, skyline views and deluxe amenities. Join us for all-day dining at the Daily Grill restaurant, specializing in American and local cuisine. Unwind with craft cocktails at our stylish lobby bar. Elsewhere in our Houston, Texas, hotel, find our recently updated event space, along with expert catering and planning services. Take a dip in our rooftop pool and soak in the Houston views. Maintain your routine in our new 24-hour WestinWORKOUT® Fitness Studio. Explore attractions in the Galleria area, including NRG Stadium and Rice University. A rewarding hotel experience awaits you at The Westin Galleria Houston in Texas.
Overall 8.8 Excellent
Based on 1,830 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: We love this hotel and it's staff. We always feel comfortable and stay quite often.
Excellent
10.0
Pros: The bed, linens and location were outstanding. I liked having the OPTION of valet for additional fees.
Excellent
10.0
Pros: Loved access to the lounge...so kind to treat us!
Excellent
10.0
Pros: Marriott Bonvoy free Wifi. Good staff
Excellent
9.0
Excellent
10.0
Pros: Awesome staff
Excellent
10.0
Pros: Beds and pillows very comfortable. Very clean and quiet.
Okay
4.6
Pros: The bed! The bed was comfortable and I love the long pillow for leg support!
Excellent
8.3
Excellent
10.0
Pros: Everything... honestly.
Okay
5.0
Pros: Room was spacious and clean, gym is decent.
Okay
5.0
Pros: Just convenient to the mall
Details
Reviews
Overall 8.8 Excellent
Based on 1,830 reviews
Wellness
9.4
Location
9.1
Room
8.1
Comfort
7.8
Service
7.7
Value
6.4
Food
6.3
WiFi
5.9
Bar
3.8
Breakfast
3.4
Pool
3.3
Location
8.8
Room
7.8
Comfort
7.5
Service
7.3
Food
6.3
Value
6.2
Amenities
5.8
Location
9.2
Room
7.7
Service
7.4
Amenities
5.9
Value
5.9
Location
9.2
Comfort
8.1
Service
7.8
Room
7.6
Location
9.1
Service
7.8
Room
7.7
10.0 Excellent
Pros: We love this hotel and it's staff. We always feel comfortable and stay quite often.
Cons:
10.0 Excellent
Pros: The bed, linens and location were outstanding. I liked having the OPTION of valet for additional fees.
Cons: No
10.0 Excellent
Pros: Loved access to the lounge...so kind to treat us!
Cons:
10.0 Excellent
Pros: Marriott Bonvoy free Wifi. Good staff
Cons:
9.0 Excellent
Pros:
Cons: The restaurant is not up to the hotel level, the food options and quality
10.0 Excellent
Pros: Awesome staff
Cons: Not applicable I loved everything
10.0 Excellent
Pros: Beds and pillows very comfortable. Very clean and quiet.
Cons:
4.6 Okay
Pros: The bed! The bed was comfortable and I love the long pillow for leg support!
Cons: The staff at check in was great with giving directions and allowed a late check out. It was bothersome that Houskeeping knocked about 4 times and I had to repeat that we were allowed check out at 4pm though. I called front desk/housekeeping to inform that a glass had something stuck on it and that the cosmetic mirror was also dirty. I also stated that the restroom does not look like the picture from online for my room. The shower was not walk in but a tub. I was told that it was the right room and that they will replace the glass and mirror. Only the glass cup was replaced and I was stuck using the dirty mirror. There is a white water mark along the pools edge. This made me feel that maybe the pool should be cleaner too.
8.3 Excellent
Pros:
Cons: Parking the garage was dark and the stairwell to the street was very dark and not safe .
10.0 Excellent
Pros: Everything... honestly.
Cons: Nothing at all.
5.0 Okay
Pros: Room was spacious and clean, gym is decent.
Cons: My car got broken into at their parking garage.
5.0 Okay
Pros: Just convenient to the mall
Cons: Sometimes they never cleaned our room
Experience a modern urban oasis in the heart of Uptown at The Westin Galleria Houston. Our AAA Four-Diamond, newly renovated hotel offers a direct connection to The Galleria, the number one tourist attraction in Houston, and one of the top four national shopping and entertainment destinations. Relax in our transformed oversized rooms and suites, featuring Westin Heavenly® Beds, flat-screen TVs, skyline views and deluxe amenities. Join us for all-day dining at the Daily Grill restaurant, specializing in American and local cuisine. Unwind with craft cocktails at our stylish lobby bar. Elsewhere in our Houston, Texas, hotel, find our recently updated event space, along with expert catering and planning services. Take a dip in our rooftop pool and soak in the Houston views. Maintain your routine in our new 24-hour WestinWORKOUT® Fitness Studio. Explore attractions in the Galleria area, including NRG Stadium and Rice University. A rewarding hotel experience awaits you at The Westin Galleria Houston in Texas.
Uptown and upscale, this 325-room property has it all. Just 350 ft. from Houston's "The Galleria Shopping Center" with over 400 stores and dining options for you to explore when traveling to Houston on business or pleasure. Guest rooms feature a 55" LED flatscreen television, Starbucks Coffee, miniature refrigerator, Bluetooth, HDMI, Audio and USB ready for all your technology needs.
Overall 8.7 Excellent
Based on 2,600 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Excellent
9.0
Pros: The hotel staff were wonderful! The room was also great!
Excellent
9.0
Pros: How fast is to do the check in and check out (with the online feature). Modern and very accesible
Good
7.5
Poor
1.0
Excellent
9.6
Pros: Gladys, one of the front desk staff, was excellent. From warm greetings, offering free welcome drinks and informing us of all the best restaurants/lounges in the area, we were greatly appreciative! Location was super close to the mall and they provide free shuttle to anywhere within a 3 mile radius.
Good
7.5
Pros: The location was great. The room was awesome with a great view from the windows. Very clean and luxurious. Nice bar area to have drinks at. Check -in and check -out went smooth. Valet parking was a plus.
Excellent
10.0
Pros: Very friendly staff
Excellent
8.8
Pros: The location was great in a nice safe area close to shopping and eateries we found the hotel to have everything we needed for our stay. Thanks for having us.
Excellent
8.8
Excellent
10.0
Pros: I loved everything about the hotel from the room to the staff to the food. I’m definitely coming back to this hotel. Bonus is having Starbucks in the hotel
Excellent
8.8
Pros: The whole room was a vibe
Details
Reviews
Overall 8.7 Excellent
Based on 2,600 reviews
Vibe
9.0
Wellness
8.5
Location
8.4
Comfort
8.0
Room
7.8
Service
7.8
Breakfast
5.7
Value
3.8
Vibe
8.8
Location
8.7
Service
8.0
Room
6.6
Value
4.2
Location
8.6
Service
7.8
Room
7.6
Cleanliness
6.5
Wellness
8.7
Location
8.6
Service
8.0
Room
7.1
Cleanliness
6.1
Location
8.3
Service
7.8
Room
7.5
1.0 Poor
Pros:
Cons: No parking for large vehicles
9.0 Excellent
Pros: The hotel staff were wonderful! The room was also great!
Cons: The only thing was the lighting in the room was a little dim but other than that nothing!
9.0 Excellent
Pros: How fast is to do the check in and check out (with the online feature). Modern and very accesible
Cons: Yes, the valet parking is too expensive. Almost half of the price of the night that I payed. They have to lower the price of the valet, is ridiculous.
7.5 Good
Pros:
Cons: room seating no comfortable chair
1.0 Poor
Pros:
Cons: Double charged and was told it was free parking but that’s not true. It is 36.00 a night
9.6 Excellent
Pros: Gladys, one of the front desk staff, was excellent. From warm greetings, offering free welcome drinks and informing us of all the best restaurants/lounges in the area, we were greatly appreciative! Location was super close to the mall and they provide free shuttle to anywhere within a 3 mile radius.
Cons: The 3 mile shuttle service was first come first serve so no reservations. It’s was hard to take use of this amenity but it’s nice to know it’s there.
7.5 Good
Pros: The location was great. The room was awesome with a great view from the windows. Very clean and luxurious. Nice bar area to have drinks at. Check -in and check -out went smooth. Valet parking was a plus.
Cons: The service at the pool was simply not there. They have a big board with a menu to text your order. They confused the order with the delivery to the pool and instead they delivered it to our room which ended up being cold. Also the pictures aren't true what they advertise. They do not have a bar/restaurant with a great view over de city. They said they have it at a different location/hotel.
10.0 Excellent
Pros: Very friendly staff
Cons: That I got charged for two reservations, when one was supposed to be cancelled weeks ago.
8.8 Excellent
Pros: The location was great in a nice safe area close to shopping and eateries we found the hotel to have everything we needed for our stay. Thanks for having us.
Cons:
8.8 Excellent
Pros:
Cons: Cleanliness of hotel in general wasn’t up to standard.
10.0 Excellent
Pros: I loved everything about the hotel from the room to the staff to the food. I’m definitely coming back to this hotel. Bonus is having Starbucks in the hotel
Cons: Nothing
8.8 Excellent
Pros: The whole room was a vibe
Cons: The people next door kept complaining because i was having fun
Uptown and upscale, this 325-room property has it all. Just 350 ft. from Houston's "The Galleria Shopping Center" with over 400 stores and dining options for you to explore when traveling to Houston on business or pleasure. Guest rooms feature a 55" LED flatscreen television, Starbucks Coffee, miniature refrigerator, Bluetooth, HDMI, Audio and USB ready for all your technology needs.
The best of Houston, Texas is at your fingertips at the newly renovated Westin Oaks Houston at the Galleria, a AAA Four Diamond hotel. Attached to The Galleria — one of the city's most beloved retail destinations — we offer a perfect location from which to explore Uptown and beyond. Spend the day relishing in Uptown's legendary shopping, dining and entertainment, moments from our hotel's front doorstep; once ready to relax, settle into our redesigned hotel rooms and suites, all of which feature a king-sized Westin Heavenly® Bed, a 55-inch smart TV and a revitalizing Westin Heavenly® Bath. Find your balance in our WestinWORKOUT® Fitness Studio or make a splash at our outdoor pool. When hunger strikes here in Texas, White Oak Kitchen + Drinks features nourishing, wholesome cuisine. A unique Uptown business destination, we offer 93,000 square feet of modern event space in concert with our sister hotel, The Westin Houston Galleria. Chart your own Texas adventure at The Westin Oaks Houston at the Galleria.
Overall 8.7 Excellent
Based on 1,411 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Friendly staff. Specifically Valet and Front Desk.
Excellent
10.0
Pros: Cleanliness. Friendliness of all of the staff. Took great care of me. Felt like family!
Excellent
10.0
Pros: Nice hotel value. Room was large, comfortable, and quiet.
Excellent
10.0
Pros: Room/location/parking
Excellent
10.0
Pros: Love the location and love the option for free parking.
Excellent
8.8
Pros: Location Decor Clean Quiet Portable mirror in bathroom
Excellent
8.0
Pros: Sleek modern design in the room, closeness to shopping
Excellent
8.0
Okay
5.8
Pros: They are charging 291 USD more for nothing
Excellent
10.0
Pros: Location is perfect! Rooms are spacious and clean! Staff is beyond nice and helpfull!
Excellent
10.0
Pros: In the heart of the Galleria, walked to three fine restaurants, room was nicely redone and quiet
Excellent
10.0
Pros: The hotel is very convenient to go to the mall
Details
Reviews
Overall 8.7 Excellent
Based on 1,411 reviews
Food
8.6
Location
8.5
Room
8.0
Comfort
7.9
Service
7.7
Breakfast
6.8
Amenities
5.7
Value
4.5
Wellness
3.3
Pool
3.2
WiFi
3.2
Bar
3.0
Location
8.4
Service
8.0
Comfort
7.6
Room
7.5
Location
8.5
Comfort
7.8
Room
7.2
Service
7.1
Amenities
5.5
Location
8.4
Comfort
7.8
Service
7.7
Room
7.1
Room
7.8
Location
7.8
10.0 Excellent
Pros: Friendly staff. Specifically Valet and Front Desk.
Cons: No
10.0 Excellent
Pros: Cleanliness. Friendliness of all of the staff. Took great care of me. Felt like family!
Cons: No
10.0 Excellent
Pros: Nice hotel value. Room was large, comfortable, and quiet.
Cons: Free parking hard to find a spot in the afternoon. Water in shower could be a little hotter.
10.0 Excellent
Pros: Room/location/parking
Cons: The front desk staff definitely do NOT understand the idea of customer service and making things right for the staff, specifically the manager on duty at my check in. She was short, dismissive and did not care enough to even try to problem solve.
10.0 Excellent
Pros: Love the location and love the option for free parking.
Cons: Hate the $100 holding fee upon checking in.
8.8 Excellent
Pros: Location Decor Clean Quiet Portable mirror in bathroom
Cons: Wand shower “Rain” shower
8.0 Excellent
Pros: Sleek modern design in the room, closeness to shopping
Cons: Wifi in room is extra charge, staff at checkin was not friendly.
8.0 Excellent
Pros:
Cons: elevators are odd
5.8 Okay
Pros: They are charging 291 USD more for nothing
Cons:
10.0 Excellent
Pros: Location is perfect! Rooms are spacious and clean! Staff is beyond nice and helpfull!
Cons:
10.0 Excellent
Pros: In the heart of the Galleria, walked to three fine restaurants, room was nicely redone and quiet
Cons: Gave us a room beside the elevator, typical when I buy a package. Even so, room was quiet. Some issues with the water temp, never could get it very hot.
10.0 Excellent
Pros: The hotel is very convenient to go to the mall
Cons: I thought that you suppose to get free breakfast
The best of Houston, Texas is at your fingertips at the newly renovated Westin Oaks Houston at the Galleria, a AAA Four Diamond hotel. Attached to The Galleria — one of the city's most beloved retail destinations — we offer a perfect location from which to explore Uptown and beyond. Spend the day relishing in Uptown's legendary shopping, dining and entertainment, moments from our hotel's front doorstep; once ready to relax, settle into our redesigned hotel rooms and suites, all of which feature a king-sized Westin Heavenly® Bed, a 55-inch smart TV and a revitalizing Westin Heavenly® Bath. Find your balance in our WestinWORKOUT® Fitness Studio or make a splash at our outdoor pool. When hunger strikes here in Texas, White Oak Kitchen + Drinks features nourishing, wholesome cuisine. A unique Uptown business destination, we offer 93,000 square feet of modern event space in concert with our sister hotel, The Westin Houston Galleria. Chart your own Texas adventure at The Westin Oaks Houston at the Galleria.
Authentic and Inspiring, JW Marriott Houston by The Galleria is dedicated to providing each and every one of our guests with an enriching experience. Our Uptown hotel is ideally situated across the street from The Galleria, the city's premier mall; additional area attractions, including the Houston Zoo and Downtown Aquarium, are within reach. Step inside your strikingly redesigned room or suite, which features modern furnishings, luxury bedding, a well-lit workspace and views of the Houston cityscape. Our hotel dining destinations showcase our culinary expertise, and include Texas-style cuisine, a coffee shop and a breakfast restaurant. Maintain your workout routine in our fitness center, or ascend to the rooftop for a swim in the pool. Our alluring event spaces combine for 40,000 square feet of space, offering an unforgettable setting for business and social events. Throughout your Houston stay, you'll be treated to the seamless service that has earned our hotel a TripAdvisor Certificate of Excellence.
Overall 8.7 Excellent
Based on 1,193 reviews
All reviews
- All reviews
- Families
- Solo
Excellent
10.0
Pros: Comfortable & clean. Great menu- delicious food.
Mediocre
3.8
Pros: Location
Excellent
10.0
Pros: The room was perfect and the staff were very friendly and accommodating.
Good
7.4
Pros: Room super comfy
Excellent
10.0
Pros: Clean. Nice amenities
Excellent
9.6
Pros: The interior design and the pool
Excellent
10.0
Excellent
9.2
Good
7.5
Pros: Comfy bed
Good
7.1
Pros: Location
Excellent
9.6
Pros: My room was very cozy. The staff was friendly, especially Kelly and Maz.
Good
6.7
Pros: I could easily walk across from hotel into the Galleria. The Galleria is fun!
Details
Reviews
Overall 8.7 Excellent
Based on 1,193 reviews
Wellness
10.0
Location
9.2
Cleanliness
8.7
Room
8.5
Service
8.3
Breakfast
7.9
WiFi
6.7
Amenities
6.3
Value
4.2
Location
9.3
Room
8.2
Service
8.2
Location
9.2
Service
8.2
Room
8.1
10.0 Excellent
Pros: Comfortable & clean. Great menu- delicious food.
Cons:
3.8 Mediocre
Pros: Location
Cons: Front office service was unpleasant
10.0 Excellent
Pros: The room was perfect and the staff were very friendly and accommodating.
Cons: No
7.4 Good
Pros: Room super comfy
Cons: Room Air conditioner could be better.
Hotel lobby was remodeling and i didn't know until i got there.
10.0 Excellent
Pros: Clean. Nice amenities
Cons: Construction but didn’t interfere with stay
9.6 Excellent
Pros: The interior design and the pool
Cons:
10.0 Excellent
Pros:
Cons: Need phone chargers on both side of bed. Need a stocked mini bar and snacks
9.2 Excellent
Pros:
Cons: Have to pay for parking.
7.5 Good
Pros: Comfy bed
Cons: The lobby was under construction
7.1 Good
Pros: Location
Cons: Under construction
9.6 Excellent
Pros: My room was very cozy. The staff was friendly, especially Kelly and Maz.
Cons:
6.7 Good
Pros: I could easily walk across from hotel into the Galleria. The Galleria is fun!
Cons: 1. No free breakfast 2. No free parking 3. No discount even though hotel was under renovation. (Felt like asking for a refund!) 4. No air expeller in the bathroom. (Almost suffocated after using the toilet cos no blower..)
Authentic and Inspiring, JW Marriott Houston by The Galleria is dedicated to providing each and every one of our guests with an enriching experience. Our Uptown hotel is ideally situated across the street from The Galleria, the city's premier mall; additional area attractions, including the Houston Zoo and Downtown Aquarium, are within reach. Step inside your strikingly redesigned room or suite, which features modern furnishings, luxury bedding, a well-lit workspace and views of the Houston cityscape. Our hotel dining destinations showcase our culinary expertise, and include Texas-style cuisine, a coffee shop and a breakfast restaurant. Maintain your workout routine in our fitness center, or ascend to the rooftop for a swim in the pool. Our alluring event spaces combine for 40,000 square feet of space, offering an unforgettable setting for business and social events. Throughout your Houston stay, you'll be treated to the seamless service that has earned our hotel a TripAdvisor Certificate of Excellence.
Admire city views from Homewood Suites by Hilton® Houston Near the Galleria hotel. Our award-winning high-rise hotel is across the street from the Galleria Mall in uptown Houston, Texas, and 25 miles from Houston Intercontinental Airport. Our 162 room all-suite hotel completed a renovation in April 2018. Our studios, accessible, one and two bedroom suites feature fully equipped kitchens including all new stainless steel appliances, cabinets, granite counter tops and floors, perfect to cook and bake in style. Start each day with a hot full breakfast buffet and come home to evening social served Monday through Thursday, all included with your stay. Keep in touch using complimentary WiFi. Relax in our indoor swimming pool or catch a quick workout in our newly equipped fitness center. Enjoy a location close to downtown Houston and all of its great attractions including Houston’s renowned Medical Center, Texas Children's Hospital, the George R. Brown Convention Center, NRG Center and Stadium, Rice University, and NASA Space Center. Schedule your stay to coincide with events such as the Offshore Technology Conference, Houston Livestock Show & Rodeo or the Shell Houston Open golf tournament. Our 24 hour business center makes it easy to get your work done and business travelers can easily connect with companies located close by including Bechtel, Chevron, IBM, Marathon Oil, and Capital One. We can also accommodate your small meetings in one of our three meeting rooms. TripAdvisor Certificate of Excellence Award. * Local and state laws apply
Overall 8.6 Excellent
Based on 1,065 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Rooms and location and staffs
Excellent
9.6
Pros: It’s great location near shopping center. The staff was friendly. Breakfast was good.
Excellent
8.8
Pros: Like the room’s size
Excellent
10.0
Pros: Very clean and room was spacious. Free breakfast was more than generous. Great selection for breakfast.
Okay
5.0
Pros: Location was good.
Excellent
8.3
Pros: the room was great and so was the employees
Good
7.0
Pros: Location and the fact that they offered happy hour
Excellent
10.0
Pros: Very helpful and friendly staff.....Specially hotel employee and her manager took great care of us. Good options for breakfast. Nice room . Definitely going to stay there again :)
Excellent
9.6
Pros: Staff was great, rooms were clean and spacious, breakfast was great, pets allowed
Good
6.7
Pros: The services, the staf very nice
Excellent
9.2
Pros: The breakfast that was offered was very tasty and included a nice variety from cold/hot cereal options to eggs and meat choices with potatoes and bread choices. Very tasty! What was really enjoyable, were the Happy Hour nights, Mon-Thursday; where each night gives a different selection so you don’t have to go out if you don’t care to. There is even beer and wine offered!
Excellent
10.0
Pros: The neatness and location.
Details
Reviews
Overall 8.6 Excellent
Based on 1,065 reviews
Breakfast
8.6
Location
8.3
Service
8.2
Room
7.9
WiFi
7.6
Value
6.9
Wellness
3.2
Amenities
3.1
Breakfast
8.9
Location
8.4
Room
8.1
Service
7.9
Value
6.6
Pool
4.8
Amenities
2.9
Breakfast
8.5
Location
8.4
Room
7.7
Comfort
7.5
10.0 Excellent
Pros: Rooms and location and staffs
Cons:
9.6 Excellent
Pros: It’s great location near shopping center. The staff was friendly. Breakfast was good.
Cons:
8.8 Excellent
Pros: Like the room’s size
Cons: Breakfast time is to short
10.0 Excellent
Pros: Very clean and room was spacious. Free breakfast was more than generous. Great selection for breakfast.
Cons:
5.0 Okay
Pros: Location was good.
Cons: Staff not too helpful. Reception in particular.
8.3 Excellent
Pros: the room was great and so was the employees
Cons: i didnt like all the taxes and fees also i didn't like paying 20 dollars parking when i had to park my own car and get my own car and my room rate changed from 127 one day and 137 the second day
7.0 Good
Pros: Location and the fact that they offered happy hour
Cons: A/C and remote control device did not work on the first night, and the hotel nightly cost was higher than the quality of the hotel.
10.0 Excellent
Pros: Very helpful and friendly staff.....Specially hotel employee and her manager took great care of us. Good options for breakfast. Nice room . Definitely going to stay there again :)
Cons: Paid parking for 16.50 per day
9.6 Excellent
Pros: Staff was great, rooms were clean and spacious, breakfast was great, pets allowed
Cons: Parking fee was $19 per night
6.7 Good
Pros: The services, the staf very nice
Cons: The construction
9.2 Excellent
Pros: The breakfast that was offered was very tasty and included a nice variety from cold/hot cereal options to eggs and meat choices with potatoes and bread choices. Very tasty! What was really enjoyable, were the Happy Hour nights, Mon-Thursday; where each night gives a different selection so you don’t have to go out if you don’t care to. There is even beer and wine offered!
Cons: We didn’t care for the added $20 per night parking charge. Perhaps there can be an inclusive option in the charges per night for that charge on the room charge?
10.0 Excellent
Pros: The neatness and location.
Cons: I had no idea that I had to pay to park until checkout. 19.00
Admire city views from Homewood Suites by Hilton® Houston Near the Galleria hotel. Our award-winning high-rise hotel is across the street from the Galleria Mall in uptown Houston, Texas, and 25 miles from Houston Intercontinental Airport. Our 162 room all-suite hotel completed a renovation in April 2018. Our studios, accessible, one and two bedroom suites feature fully equipped kitchens including all new stainless steel appliances, cabinets, granite counter tops and floors, perfect to cook and bake in style. Start each day with a hot full breakfast buffet and come home to evening social served Monday through Thursday, all included with your stay. Keep in touch using complimentary WiFi. Relax in our indoor swimming pool or catch a quick workout in our newly equipped fitness center. Enjoy a location close to downtown Houston and all of its great attractions including Houston’s renowned Medical Center, Texas Children's Hospital, the George R. Brown Convention Center, NRG Center and Stadium, Rice University, and NASA Space Center. Schedule your stay to coincide with events such as the Offshore Technology Conference, Houston Livestock Show & Rodeo or the Shell Houston Open golf tournament. Our 24 hour business center makes it easy to get your work done and business travelers can easily connect with companies located close by including Bechtel, Chevron, IBM, Marathon Oil, and Capital One. We can also accommodate your small meetings in one of our three meeting rooms. TripAdvisor Certificate of Excellence Award. * Local and state laws apply
With a stay at Sonesta ES Suites Houston Galleria in Houston (The Galleria), you'll be within a 5-minute drive of Greenway Plaza and Lakewood Church. Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. Free self parking is available onsite.
Overall 8.6 Excellent
Based on 876 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.7
Pros: The room was spaceous. Had a nice living area and kitchen with appliances and dishes. The bed was very comfortable, I sleep very well both nights there. The staff was very nice and any thing was ask for or needed was taking cared of within minutes. Even when we had to ask for the plunger. The parking was nice we were near a door that lead right out of the building to our car. We went for a swim with out kiddos it was a very nice experience and they also had an outdoor grill. Overall it was a nice experience but the rooms do need some updating.
Okay
5.8
Pros: The staff was very nice and helpful. I first hand seen them deal with rude customers on a very professional manner.
Good
7.9
Pros: Great location. Good basic facilities. Breakfast was simple but great - perfect for quick bite. We had a nice surprise when we came back one evening - a BBQ dinner offered.
Okay
5.0
Pros: Very good breakfast
Good
7.1
Pros: Breakfast was okay. Location is great if you want to spend time at the Galleria Mall. Restaurants nearby. Quite a haul from the airport. Good parking facilities including a covered park.
Excellent
10.0
Pros: The location,the pillows, good service.
Good
7.1
Pros: The bed was comfortable. The front desk associate was extremely friendly. Hotel lobby was very nice. The location was great, close to shopping
Good
6.7
Pros: Location close to galleria mall. Staff super friendly. Reasonable breakfast. Comfortable bed. Clean big room.
Excellent
9.2
Pros: Staff
Excellent
10.0
Pros: Everything was as accepted to be from staff to cleanliness on so on...
Good
6.7
Pros: The scrambled eggs were unpleasant and the selection of breakfast foods was poor
Excellent
10.0
Pros: Location and cleanliness
Details
Reviews
Overall 8.6 Excellent
Based on 876 reviews
Location
9.7
Pool
9.4
Value
9.3
Food
8.9
Vibe
8.6
Service
8.0
Room
7.7
Breakfast
7.5
WiFi
5.6
Wellness
3.3
Location
9.8
Value
9.5
Food
9.1
Service
8.2
Breakfast
7.6
Room
7.5
Amenities
7.3
Location
9.6
Value
9.1
Service
7.6
Breakfast
7.4
Room
7.4
Comfort
6.8
Location
9.6
Value
9.3
Breakfast
7.1
Room
6.8
Comfort
6.0
6.7 Good
Pros: The room was spaceous. Had a nice living area and kitchen with appliances and dishes. The bed was very comfortable, I sleep very well both nights there. The staff was very nice and any thing was ask for or needed was taking cared of within minutes. Even when we had to ask for the plunger. The parking was nice we were near a door that lead right out of the building to our car. We went for a swim with out kiddos it was a very nice experience and they also had an outdoor grill. Overall it was a nice experience but the rooms do need some updating.
Cons: The staff was excellent. The room was nicely decorated just a bit runned down. The carpet was dirty the furniture was stained. The restroom keep over flowing, so we had to throw our bathroom tissue in trash. The restroom fixture in the shower was falling off the wall. The A.c. was either too cold or too hot.The breakfast did not meet my family expectations, we skip free breakfast the second day. There was no way of making it comfortable.
5.8 Okay
Pros: The staff was very nice and helpful. I first hand seen them deal with rude customers on a very professional manner.
Cons: I was told only $100 would be held on my card until check out, they took the whole amount plus the additional $100 and it caused my account to over draw. Also, the price for the rooms, which smelled a little musty, is too much.
7.9 Good
Pros: Great location. Good basic facilities. Breakfast was simple but great - perfect for quick bite. We had a nice surprise when we came back one evening - a BBQ dinner offered.
Cons: the room was very damp when we checked in and an air dryer machine was on full blast.
5.0 Okay
Pros: Very good breakfast
Cons: There was no hot water in the room. We were not told at checkin. When I complained, was told it would be fixed the next morning. It was not fixed until late the next evening. We were also not told that we needed to run the water for a long time to get hot water after it was fixed. Also the room was 78 degrees on arrival. Very very poorly handled. Very very poorly trained staff.
7.1 Good
Pros: Breakfast was okay. Location is great if you want to spend time at the Galleria Mall. Restaurants nearby. Quite a haul from the airport. Good parking facilities including a covered park.
Cons: Staff were rather indifferent.
10.0 Excellent
Pros: The location,the pillows, good service.
Cons:
7.1 Good
Pros: The bed was comfortable. The front desk associate was extremely friendly. Hotel lobby was very nice. The location was great, close to shopping
Cons: Rooms were incredibly outdated, and had a musty smell.
6.7 Good
Pros: Location close to galleria mall. Staff super friendly. Reasonable breakfast. Comfortable bed. Clean big room.
Cons: Air conditioner! The AC was not working properly. When I complained at night, I was told that the maintenance guy’s duty is off now and can come in the morning only. So, I had to sleep all night without AC. Although next morning the maintenance guy did come and fixed the AC, but even after that it was not cold enough!
9.2 Excellent
Pros: Staff
Cons: Nothing
10.0 Excellent
Pros: Everything was as accepted to be from staff to cleanliness on so on...
Cons:
6.7 Good
Pros: The scrambled eggs were unpleasant and the selection of breakfast foods was poor
Cons: I left a pair of brand new sandals in the room. I rang reception within the hour and they advised house keeping had not cleaned the room. I gave reception my email address and I did not receive any email. I explained that we were travelling back to Houston at the end of the week and we could pick up our sandals. But no email has been received. Very disappointed
10.0 Excellent
Pros: Location and cleanliness
Cons:
With a stay at Sonesta ES Suites Houston Galleria in Houston (The Galleria), you'll be within a 5-minute drive of Greenway Plaza and Lakewood Church. Featured amenities include dry cleaning/laundry services, multilingual staff, and laundry facilities. Free self parking is available onsite.
Experience the comforts of home at the Hampton Inn Houston-Near The Galleria. Set in the charming Uptown Park district, this hotel near the Galleria in Houston is surrounded by shopping and dining. Treat clients or your significant other to an exceptional stay and explore nearby attractions, including NRG Stadium, downtown Houston, Texas Medical Center, and George R. Brown Convention Center. Minute Maid Park, Toyota Center, Rice University, Memorial Park, the Houston Arboretum, Museum District and Hermann Park are also nearby. All of our guest rooms include a microwave and refrigerator, pull-out sofa, your choice of a walk-in shower or tub/shower combo, 42-inch LCD TV, a spacious work area with complimentary WiFi, and Hampton's free hot breakfast. Ideal for meetings and events, our boardroom accommodates up to 10 people and the Uptown Park banquet room provides an intimate venue for events up to 80 guests. Corporate travelers will also be pleased with this Houston hotel's proximity to many large oil, gas, and tech corporations.
Overall 8.6 Excellent
Based on 818 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
10.0
Pros: awesome..!!!
Excellent
10.0
Pros: Quite and comfortable.
Excellent
9.2
Pros: Quality of handicap bathroom was great
Excellent
10.0
Pros: people were great, the process of reserving was easy .
Good
7.0
Pros: Location and nice breakfast.
Okay
4.2
Pros: I liked the comfortable bed and free breakfast
Excellent
10.0
Pros: the breakfast bar was excellent and the breakfast bar staff was very helpful and kept the tables clean and breakfast bar well supplied.
Excellent
10.0
Pros: Friendliness of staff, variety of room options, great location
Good
7.5
Pros: Prompt breakfast Clean environment
Excellent
9.6
Pros: Location great, Finding the location fair. Refrigerator needed defrosting.
Excellent
10.0
Pros: Everthing great!!!
Excellent
8.3
Pros: Secluded inclusive location of hotel
Details
Reviews
Overall 8.6 Excellent
Based on 818 reviews
Service
8.7
Location
8.7
Breakfast
8.6
Room
8.0
Value
6.5
WiFi
5.7
Amenities
5.3
Food
4.8
Wellness
0.8
Breakfast
8.9
Service
8.9
Location
8.5
Cleanliness
8.3
Room
7.7
Value
6.0
Amenities
5.3
Service
8.7
Location
8.8
Service
8.7
Room
7.0
10.0 Excellent
Pros: awesome..!!!
Cons:
10.0 Excellent
Pros: Quite and comfortable.
Cons:
9.2 Excellent
Pros: Quality of handicap bathroom was great
Cons: Handicap room was a long walk from front desk. Parking was $15 extra.
10.0 Excellent
Pros: people were great, the process of reserving was easy .
Cons:
7.0 Good
Pros: Location and nice breakfast.
Cons: Plenty of parking spaces but hotel charged $16 per night. Crazy
4.2 Okay
Pros: I liked the comfortable bed and free breakfast
Cons: No hot tub on campus as requested and confirmed. No walk in shower as requested and confirmed. Customer Service by supervisor Nick and general manager Diane was very poor. Miscommunication between morning and afternoon staff caused my trip to be inconvenienced and resulted in me switching hotels.
10.0 Excellent
Pros: the breakfast bar was excellent and the breakfast bar staff was very helpful and kept the tables clean and breakfast bar well supplied.
Cons: please don't change anything at this Hampton Inn, everything was great. we do plan on staying here again. all the staff was courtesy and helpful.
10.0 Excellent
Pros: Friendliness of staff, variety of room options, great location
Cons:
7.5 Good
Pros: Prompt breakfast Clean environment
Cons: Staff were efficient but not friendly
9.6 Excellent
Pros: Location great, Finding the location fair. Refrigerator needed defrosting.
Cons:
10.0 Excellent
Pros: Everthing great!!!
Cons:
8.3 Excellent
Pros: Secluded inclusive location of hotel
Cons: Thin walls and A/C took a while to cool off room
Experience the comforts of home at the Hampton Inn Houston-Near The Galleria. Set in the charming Uptown Park district, this hotel near the Galleria in Houston is surrounded by shopping and dining. Treat clients or your significant other to an exceptional stay and explore nearby attractions, including NRG Stadium, downtown Houston, Texas Medical Center, and George R. Brown Convention Center. Minute Maid Park, Toyota Center, Rice University, Memorial Park, the Houston Arboretum, Museum District and Hermann Park are also nearby. All of our guest rooms include a microwave and refrigerator, pull-out sofa, your choice of a walk-in shower or tub/shower combo, 42-inch LCD TV, a spacious work area with complimentary WiFi, and Hampton's free hot breakfast. Ideal for meetings and events, our boardroom accommodates up to 10 people and the Uptown Park banquet room provides an intimate venue for events up to 80 guests. Corporate travelers will also be pleased with this Houston hotel's proximity to many large oil, gas, and tech corporations.
Houston’s newest hotel situated.3 miles from The Galleria Shopping Center is a 12-story building with 3 levels of public space and 10 guestroom floors, including 157 rooms in Uptown Houston. Centrally located to hundreds of corporate offices, dining and entertainment, Hyatt Place Houston Galleria is the perfect choice for business and leisure travelers. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Overall 8.4 Excellent
Based on 2,418 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.6
Pros: The galleria was in walking distance. The area wasn’t to noisy.
Excellent
9.6
Pros: Room was amazing, mall is a block away.. loved it. I will go back soon
Excellent
10.0
Pros: Great room for the value!!! Excellent customer service
Excellent
9.6
Pros: Yoghurt at breakfast was yummy. Liked the friendly and willing staff. Liked the general 'feel' of the hotel. I liked the fact that we used key cards to access the hotel. Nice one
Excellent
10.0
Pros: Very nice staff!!!
Excellent
10.0
Pros: Great choices
Excellent
10.0
Pros: The staff was customer friendly
Good
6.0
Pros: Night clerk was nice. Nice place but needs to upgrade on staff
Excellent
9.6
Excellent
9.0
Pros: Price and location
Excellent
10.0
Pros: Very nice, comfortable, and centrally located.
Excellent
9.2
Pros: My husband and I enjoyed our stay! We don’t live in the same state, so it was nice to spend some quality alone time.
Details
Reviews
Overall 8.4 Excellent
Based on 2,418 reviews
WiFi
8.3
Service
7.6
Breakfast
7.3
Location
7.3
Room
7.0
Value
5.1
Bar
4.7
Pool
2.4
Service
8.1
Breakfast
7.5
Location
7.3
Room
6.6
Cleanliness
5.6
Value
4.9
Service
7.5
Location
7.0
Breakfast
6.9
Room
6.5
Value
5.0
Service
7.7
Location
7.6
Room
6.3
Value
5.4
Service
7.8
4.6 Okay
Pros: The galleria was in walking distance. The area wasn’t to noisy.
Cons: The room has a view but it was oddly placed. The room wasn’t worth the money. The breakfast was mediocre. And I didn’t appreciate having to pay for valet.
9.6 Excellent
Pros: Room was amazing, mall is a block away.. loved it. I will go back soon
Cons: N/A
10.0 Excellent
Pros: Great room for the value!!! Excellent customer service
Cons:
9.6 Excellent
Pros: Yoghurt at breakfast was yummy. Liked the friendly and willing staff. Liked the general 'feel' of the hotel. I liked the fact that we used key cards to access the hotel. Nice one
Cons: Parking wasn't a fun affair.
10.0 Excellent
Pros: Very nice staff!!!
Cons:
10.0 Excellent
Pros: Great choices
Cons: Small space
10.0 Excellent
Pros: The staff was customer friendly
Cons: No By the way I am Allen from Decatur Ga not Norwalk Ct
6.0 Good
Pros: Night clerk was nice. Nice place but needs to upgrade on staff
Cons: Rude clerk at check out over charge my card on eatery and valet need to correct with bank. Simply rude
9.6 Excellent
Pros:
Cons: The pull out bed was very rough. Valet was expensive.
9.0 Excellent
Pros: Price and location
Cons: No pay per view
10.0 Excellent
Pros: Very nice, comfortable, and centrally located.
Cons:
9.2 Excellent
Pros: My husband and I enjoyed our stay! We don’t live in the same state, so it was nice to spend some quality alone time.
Cons:
Houston’s newest hotel situated.3 miles from The Galleria Shopping Center is a 12-story building with 3 levels of public space and 10 guestroom floors, including 157 rooms in Uptown Houston. Centrally located to hundreds of corporate offices, dining and entertainment, Hyatt Place Houston Galleria is the perfect choice for business and leisure travelers. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.
Experience the beautiful,newly renovated, Hilton Houston Post Oak by the Galleria hotel boasting spacious new guest rooms, a new fitness center with modern equipment, a sophisticated yet comfortable lobby and inviting restaurants. Located just one block from the prestigious Houston Galleria and in the center of the Uptown Houston business district, our hotel offers a shuttle service for your convenience. Soak up the sun at our outdoor pool area, grab a cocktail at The Brittany Bar or enjoy a tasty meal at The Promenade. We offer everything you need for a great stay in Houston. This Houston hotel is only 30 minutes from both the George Bush Intercontinental (IAH) and Houston Hobby (HOU) airports, and a 15-minute drive from Reliant Park, the downtown Houston business center, Texas Medical Center and the George R. Brown Convention Center. Numerous oil and energy companies and worldwide corporate headquarters are in our backyard including: AIG, Apache, BHP Billiton, ExxonMobil Training Center, General Electric, Marathon Oil Company, Shell, Stewart Title, Suez, United Health Group. Minute Maid Park, Toyota Center, Memorial Park, the Houston Arboretum, the Museum District and Hermann Park. Our award-winning hotel offers 448 guest rooms, including our 3,050 square foot Texas-sized Presidential Suite. All rooms have step-out balconies with impressive views of the Houston, Texas skyline. Our Hilton Houston Post Oak hotel room amenities include coffee makers, hair dryers, iron/ironing boards, two-line telephones, wireless high-speed Internet access, safes and remote control TVs. The hotel also features: Complimentary shuttle service within a 3-mile radius of the hotel; wireless high-speed Internet access in meeting rooms and public areas; full concierge and 24-hour room service; fitness center open 24-hours daily; 24-hour business center; and 30,000 square feet of flexible meeting space including 23 meeting rooms.
Overall 8.4 Excellent
Based on 1,869 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.0
Pros: Location
Excellent
10.0
Pros: Price
Excellent
8.0
Pros: The easy entrance/exit from the elevator to the main entrance.
Okay
4.6
Pros: The location and hotel are great.
Okay
5.8
Excellent
10.0
Pros: Location, staff, rooms, everything.
Excellent
10.0
Pros: the hotel and room was very clean, front desk customer service was extremely polite. Area was perfect
Excellent
10.0
Pros: It was a great experience and we loved the hotel!!
Okay
5.8
Pros: Good location
Good
7.5
Pros: Good location Pool Shuttle bus
Excellent
9.6
Pros: Lovely room and great location!! Would recommend for any stay in Houston!!
Good
7.5
Pros: View was nice
Details
Reviews
Overall 8.4 Excellent
Based on 1,869 reviews
Pool
9.3
Location
8.3
Service
7.6
Room
7.1
Breakfast
6.8
WiFi
6.7
Value
4.3
Location
8.2
Service
7.6
Comfort
6.5
Cleanliness
5.9
Room
5.8
Value
4.1
Location
8.2
Room
6.9
Service
6.7
Breakfast
6.5
Location
8.5
Service
7.6
Room
5.5
6.0 Good
Pros: Location
Cons: Much of the staff we dealt with was very rude. It was bad enough I likely will not be back to this hotel.
10.0 Excellent
Pros: Price
Cons: I like the entire experience.
8.0 Excellent
Pros: The easy entrance/exit from the elevator to the main entrance.
Cons:
4.6 Okay
Pros: The location and hotel are great.
Cons: Bathroom shower was full of mildew and soap scum. Morning of check out the front desk lady was rude. Will never stay at the Hilton on Post Oak ever again. Also twenty four dollars for parking was also a hidden bonus-not.
5.8 Okay
Pros:
Cons: Hair on the bed sheets,Hair in the sink, Big red Stan on the floor.
10.0 Excellent
Pros: Location, staff, rooms, everything.
Cons: NO
10.0 Excellent
Pros: the hotel and room was very clean, front desk customer service was extremely polite. Area was perfect
Cons: none
10.0 Excellent
Pros: It was a great experience and we loved the hotel!!
Cons:
5.8 Okay
Pros: Good location
Cons: Bit shabby. Scuffed walls, old decor. Bedroom suite with no window in the bedroom. Did have a window in the living room.
7.5 Good
Pros: Good location Pool Shuttle bus
Cons: Old and tired rooms House keeping didn’t show up until late afternoon daily Dining options were average and overpriced Aircond In room was noisy Water pressure in shower wasn’t adequate Children’s menu was very limited
9.6 Excellent
Pros: Lovely room and great location!! Would recommend for any stay in Houston!!
Cons:
7.5 Good
Pros: View was nice
Cons: The house keeping.
Experience the beautiful,newly renovated, Hilton Houston Post Oak by the Galleria hotel boasting spacious new guest rooms, a new fitness center with modern equipment, a sophisticated yet comfortable lobby and inviting restaurants. Located just one block from the prestigious Houston Galleria and in the center of the Uptown Houston business district, our hotel offers a shuttle service for your convenience. Soak up the sun at our outdoor pool area, grab a cocktail at The Brittany Bar or enjoy a tasty meal at The Promenade. We offer everything you need for a great stay in Houston. This Houston hotel is only 30 minutes from both the George Bush Intercontinental (IAH) and Houston Hobby (HOU) airports, and a 15-minute drive from Reliant Park, the downtown Houston business center, Texas Medical Center and the George R. Brown Convention Center. Numerous oil and energy companies and worldwide corporate headquarters are in our backyard including: AIG, Apache, BHP Billiton, ExxonMobil Training Center, General Electric, Marathon Oil Company, Shell, Stewart Title, Suez, United Health Group. Minute Maid Park, Toyota Center, Memorial Park, the Houston Arboretum, the Museum District and Hermann Park. Our award-winning hotel offers 448 guest rooms, including our 3,050 square foot Texas-sized Presidential Suite. All rooms have step-out balconies with impressive views of the Houston, Texas skyline. Our Hilton Houston Post Oak hotel room amenities include coffee makers, hair dryers, iron/ironing boards, two-line telephones, wireless high-speed Internet access, safes and remote control TVs. The hotel also features: Complimentary shuttle service within a 3-mile radius of the hotel; wireless high-speed Internet access in meeting rooms and public areas; full concierge and 24-hour room service; fitness center open 24-hours daily; 24-hour business center; and 30,000 square feet of flexible meeting space including 23 meeting rooms.
Transform how you work and play in the business district of Houston when you stay at Sheraton Suites Houston Near the Galleria. Our hotel in Uptown Houston features all suites providing versatile accommodations to meet your individual needs and all the contemporary amenities you expect. Spend an afternoon walking through the Bayou Bend Gardens or viewing your favorite animals at the Houston Zoo. Upon your return, Sage Restaurant serves Texas-inspired American cuisine, the Sheraton Club Lounge offers various drink options, or a dip in our outdoor pool cools you off on hot days. Your thoughtfully designed hotel room near the Galleria in Houston is a personal environment for completing job-related tasks using our high-speed Wi-Fi, and relaxing however you prefer in the separate living area. Whether you are visiting Houston for professional purposes or a leisurely getaway, Sheraton Suites Houston Near the Galleria is your centrally located hotel where you thrive every day.
Overall 8.4 Excellent
Based on 1,407 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Clean and spacious rooms.
Excellent
10.0
Good
7.0
Pros: It was pretty and the price was fair. Breakfast could have been included.
Okay
5.0
Pros: The location was the best thing about the hotel and the shuttle to provide transportation to the Galleria.
Excellent
10.0
Pros: The staff was very friendly. The hotel employee even helped me change a tire.
Excellent
10.0
Pros: Everything was great. The staff was really awesome. Fantastic room.
Excellent
10.0
Pros: Everything was very well.
Excellent
10.0
Pros: View overlooking the shopping/eating
Excellent
10.0
Pros: Excellent location! The room was clean and the staff was helpful. Honestly no complaints. It is a 5 min walk to Galleria
Excellent
10.0
Pros: The room size was good with the separate seating area, location was perfect, lobby was nice and clean.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: The staff took very good care of me. Be advised of the parking fee.
Details
Reviews
Overall 8.4 Excellent
Based on 1,407 reviews
Service
8.5
Location
7.9
Room
7.5
WiFi
6.4
Breakfast
5.9
Value
4.9
Pool
3.5
Service
8.7
Location
7.8
Room
7.0
Value
4.7
Service
8.6
Location
7.8
Comfort
7.4
Room
7.1
Cleanliness
6.8
Value
5.3
Service
8.7
Location
8.2
Room
6.3
Value
4.9
Service
8.1
Location
7.6
Comfort
7.6
Room
6.7
10.0 Excellent
Pros: Clean and spacious rooms.
Cons:
10.0 Excellent
Pros:
Cons: Self Parking at $25.00 plus tax...
7.0 Good
Pros: It was pretty and the price was fair. Breakfast could have been included.
Cons: $25.00 per night for parking was outrageous.
5.0 Okay
Pros: The location was the best thing about the hotel and the shuttle to provide transportation to the Galleria.
Cons: The cleanliness of the tub was not good. There was no room service. There were no bellhops or attendants to assist you with your luggage.
10.0 Excellent
Pros: The staff was very friendly. The hotel employee even helped me change a tire.
Cons: The cost to park to me was very expensive.
10.0 Excellent
Pros: Everything was great. The staff was really awesome. Fantastic room.
Cons:
10.0 Excellent
Pros: Everything was very well.
Cons: I like everything.
10.0 Excellent
Pros: View overlooking the shopping/eating
Cons: Somewhat a wet odor in the room
10.0 Excellent
Pros: Excellent location! The room was clean and the staff was helpful. Honestly no complaints. It is a 5 min walk to Galleria
Cons:
10.0 Excellent
Pros: The room size was good with the separate seating area, location was perfect, lobby was nice and clean.
Cons: The outlets on the side tables by the bed did not work and the toilet was hard to flush because the lever was very loose.
8.0 Excellent
Pros: Location
Cons: Very outdated rooms and bathrooms
10.0 Excellent
Pros: The staff took very good care of me. Be advised of the parking fee.
Cons:
Transform how you work and play in the business district of Houston when you stay at Sheraton Suites Houston Near the Galleria. Our hotel in Uptown Houston features all suites providing versatile accommodations to meet your individual needs and all the contemporary amenities you expect. Spend an afternoon walking through the Bayou Bend Gardens or viewing your favorite animals at the Houston Zoo. Upon your return, Sage Restaurant serves Texas-inspired American cuisine, the Sheraton Club Lounge offers various drink options, or a dip in our outdoor pool cools you off on hot days. Your thoughtfully designed hotel room near the Galleria in Houston is a personal environment for completing job-related tasks using our high-speed Wi-Fi, and relaxing however you prefer in the separate living area. Whether you are visiting Houston for professional purposes or a leisurely getaway, Sheraton Suites Houston Near the Galleria is your centrally located hotel where you thrive every day.
Take in all the city has to offer from the Courtyard Houston by the Galleria. Unique among Houston Galleria hotels, we offer accommodations just one block from the premier shopping and dining destination. Spread out in stylish rooms with flat-panel TVs and free WiFi. Upgrade to a suite for access to an in-room microwave and mini-refrigerator. Our onsite Bistro restaurant serves up tasty selections for breakfast and dinner. During downtime, stop by the indoor pool for a relaxing swim or maintain your workout routine in our 24-hour fitness center. If you need a place to meet, reserve one of our event spaces with AV equipment and custom catering for productive team gatherings or vibrant social celebrations. Convenient parking is available for $21 a day in our attached garage. In addition to our close proximity to The Galleria mall, our location is within walking distance of several consulates. NRG Stadium and the Houston Zoo are only a short drive away.
Overall 8.4 Excellent
Based on 810 reviews
All reviews
- All reviews
- Families
Mediocre
3.8
Pros: I didn’t like nothing about this hotel. The front desk is rude I would never stay again
Excellent
10.0
Pros: Close to Galleria, restaurants, shopping
Excellent
9.6
Pros: A little cramped, they gave me a free upgrade on the room.
Mediocre
3.7
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Location
Okay
4.2
Pros: Location
Excellent
10.0
Pros: Great location!
Excellent
10.0
Pros: The location is excellent. We went for Labor Day weekend, and it was not crowded at all. Located on a quiet street and very easy to locate. Basically 15 minutes to everything!
Excellent
8.3
Pros: The location was fair at best. nothing but alley access and no outdoor sitting to relax. The fitness center and comfort of the bed, bathtub is why i may return.
Excellent
9.2
Pros: Room amd bed
Excellent
8.8
Pros: No
Details
Reviews
Overall 8.4 Excellent
Based on 810 reviews
Service
8.5
Location
8.2
Room
7.4
WiFi
6.9
Breakfast
5.1
Value
4.9
Location
8.2
Service
7.6
Comfort
6.9
Room
6.7
3.8 Mediocre
Pros: I didn’t like nothing about this hotel. The front desk is rude I would never stay again
Cons:
10.0 Excellent
Pros: Close to Galleria, restaurants, shopping
Cons: Wish it had an outdoor pool
9.6 Excellent
Pros: A little cramped, they gave me a free upgrade on the room.
Cons: I was told twice by the staff that they would comp my parking, but I was charged anyway.
3.7 Mediocre
Pros:
Cons: Maid service is pretty bad. They don't deliver the requested standard amenities. Gym is very small. Parking lot has very very narrow spots.
10.0 Excellent
Pros: Everything
Cons: No
10.0 Excellent
Pros: Location
Cons: No outside pool. The inside pool was nice but no music
4.2 Okay
Pros: Location
Cons: Breakfast
10.0 Excellent
Pros: Great location!
Cons: Little tricky to find the entrance.
10.0 Excellent
Pros: The location is excellent. We went for Labor Day weekend, and it was not crowded at all. Located on a quiet street and very easy to locate. Basically 15 minutes to everything!
Cons:
8.3 Excellent
Pros: The location was fair at best. nothing but alley access and no outdoor sitting to relax. The fitness center and comfort of the bed, bathtub is why i may return.
Cons: i expected and thought breakfast would be complimentary buffet-fast and ready! Parking cost is excessive.
9.2 Excellent
Pros: Room amd bed
Cons: The entrance , on second floor
8.8 Excellent
Pros: No
Cons: Cleanliness
Take in all the city has to offer from the Courtyard Houston by the Galleria. Unique among Houston Galleria hotels, we offer accommodations just one block from the premier shopping and dining destination. Spread out in stylish rooms with flat-panel TVs and free WiFi. Upgrade to a suite for access to an in-room microwave and mini-refrigerator. Our onsite Bistro restaurant serves up tasty selections for breakfast and dinner. During downtime, stop by the indoor pool for a relaxing swim or maintain your workout routine in our 24-hour fitness center. If you need a place to meet, reserve one of our event spaces with AV equipment and custom catering for productive team gatherings or vibrant social celebrations. Convenient parking is available for $21 a day in our attached garage. In addition to our close proximity to The Galleria mall, our location is within walking distance of several consulates. NRG Stadium and the Houston Zoo are only a short drive away.
The Hilton Garden Inn Houston/Galleria Area hotel is located in the heart of Uptown District just a few steps away from the world-renowned Galleria Shopping Mall, the city's most cosmopolitan area of sophistication, style and international appeal. Exclusive boutiques, moderate shops, restaurants and cafes are all within walking distance of our hotel. Famed Retailers Nearby Include: Nordstrom, Neiman Marcus, Saks Fifth Avenue, Tiffany & Co. The hotel is situated on Sage Road, west of Post Oak Boulevard between Westheimer and Richmond Avenue. The hotel is strategically located to provide quick and easy access to all areas of the city. We are in close proximity to many large corporations and to the 64-story Williams Towers with its revolving beacon and the "3-Acre Water Wall Park". Hotel Features: 182 Pleasantly appointed guest rooms including 30 suites, Over 2,800 square feet of flexible meeting & banquet space, Great American Grill and Pavilion Lounge, Complimentary hotel shuttle service within a 3-mile radius. Guestroom Features: Complimentary high-speed Internet access and in-room wireless printing to the 24-hour business center, A spacious work desk with ergonomic Mirra chair by Herman Miller, Garden Sleep System contours to the body's weight and provides the best night's sleep possible. Hospitality center in all guestrooms includes a microwave oven, refrigerator, and coffee service. The Hilton Garden Inn Houston/Galleria Area hotel offers an outdoor tropical swimming pool and whirlpool, fitness center featuring Precor fitness equipment, and 24-hour business center with everything you need in an office, and the Pavilion Pantry that is accessible 24 hours a day for a snack, beverage, or other convenience items. ***** Everything. Right Where You Need It. *****
Overall 8.4 Excellent
Based on 781 reviews
All reviews
- All reviews
- Families
- Business
Excellent
9.2
Pros: Everything!!
Good
7.9
Pros: I like the hotel shuffle that usually take me to my destinations. I also like the front desk staff who were very handy towards my need.
Excellent
10.0
Pros: The front desk! Everyone there was so nice and accommodating. Hotel employee was amazing
Excellent
9.6
Pros: The experience is good
Good
6.3
Pros: Free breakfast
Excellent
10.0
Pros: Beds were very comfortable
Good
7.5
Pros: Our hotel room was clean and people were friendly.
Good
7.5
Pros: Location and room space
Excellent
8.3
Pros: Staff were very friendly breakfast was really nice great selection
Excellent
8.0
Pros: Clean and appeared to be well kept. Good location.
Excellent
9.2
Pros: Beds were comfortable. Location is excellent.
Excellent
9.6
Pros: Everything else
Details
Reviews
Overall 8.4 Excellent
Based on 781 reviews
Cleanliness
8.9
Service
8.9
Location
8.3
Breakfast
7.7
Room
7.4
WiFi
6.3
Comfort
5.9
Value
5.9
Cleanliness
9.1
Service
9.1
Location
8.5
Breakfast
8.0
Room
7.4
Value
5.9
Amenities
5.7
Vibe
5.5
Service
9.1
Location
8.6
Room
7.2
9.2 Excellent
Pros: Everything!!
Cons: Ehhh... I’d rather not say... don’t want to be knit picky
7.9 Good
Pros: I like the hotel shuffle that usually take me to my destinations. I also like the front desk staff who were very handy towards my need.
Cons: I don't like the position of my room and the bad condition of the toilet in the first night. But in all I enjoyed my stay.
10.0 Excellent
Pros: The front desk! Everyone there was so nice and accommodating. Hotel employee was amazing
Cons: The pool for locking system is too much to handle with stuff in your hands. Alos it hit me and my girlfriends head at least 3 times each. Haha
9.6 Excellent
Pros: The experience is good
Cons:
6.3 Good
Pros: Free breakfast
Cons: The bed was the worst that I have ever slept in. Very hard...
10.0 Excellent
Pros: Beds were very comfortable
Cons:
7.5 Good
Pros: Our hotel room was clean and people were friendly.
Cons:
7.5 Good
Pros: Location and room space
Cons: The parking
8.3 Excellent
Pros: Staff were very friendly breakfast was really nice great selection
Cons: The food at night wasnt very nice and was expensive
8.0 Excellent
Pros: Clean and appeared to be well kept. Good location.
Cons: Parking is $20/day. Not cool. Probably won't stay again based on that.
9.2 Excellent
Pros: Beds were comfortable. Location is excellent.
Cons: They were renovating some units so there was only one elevator available same as some noises coming from the 6th or 7th floor during work hours.
9.6 Excellent
Pros: Everything else
Cons: Bed was not great
The Hilton Garden Inn Houston/Galleria Area hotel is located in the heart of Uptown District just a few steps away from the world-renowned Galleria Shopping Mall, the city's most cosmopolitan area of sophistication, style and international appeal. Exclusive boutiques, moderate shops, restaurants and cafes are all within walking distance of our hotel. Famed Retailers Nearby Include: Nordstrom, Neiman Marcus, Saks Fifth Avenue, Tiffany & Co. The hotel is situated on Sage Road, west of Post Oak Boulevard between Westheimer and Richmond Avenue. The hotel is strategically located to provide quick and easy access to all areas of the city. We are in close proximity to many large corporations and to the 64-story Williams Towers with its revolving beacon and the "3-Acre Water Wall Park". Hotel Features: 182 Pleasantly appointed guest rooms including 30 suites, Over 2,800 square feet of flexible meeting & banquet space, Great American Grill and Pavilion Lounge, Complimentary hotel shuttle service within a 3-mile radius. Guestroom Features: Complimentary high-speed Internet access and in-room wireless printing to the 24-hour business center, A spacious work desk with ergonomic Mirra chair by Herman Miller, Garden Sleep System contours to the body's weight and provides the best night's sleep possible. Hospitality center in all guestrooms includes a microwave oven, refrigerator, and coffee service. The Hilton Garden Inn Houston/Galleria Area hotel offers an outdoor tropical swimming pool and whirlpool, fitness center featuring Precor fitness equipment, and 24-hour business center with everything you need in an office, and the Pavilion Pantry that is accessible 24 hours a day for a snack, beverage, or other convenience items. ***** Everything. Right Where You Need It. *****
Welcome to the Embassy Suites Houston - Near the Galleria hotel. The appeal of our hotel property impacts you the moment you walk through the front door. Our lobby and atrium are filled with warm and inviting sitting areas for your comfort. A jungle stream with two lovely swans adds the final touch to this incredible ambiance. The Embassy Suites hotel is located in the heart of the Galleria shopping and business district. Galleria Attractions, Saks, Nordstrom, Spa, and Marcus, Polar Ice skating rink (home of Olympic Gold Medallist Tara Lipinski), Fox Sports Bar, Cheesecake Factory, and Del Frisco's are among many of the bars and restaurants within walking distance. Corporations Nearby the Embassy Suites Houston - Near the Galleria Hotel, Bechtel, ChevronTexaco, Williams Company, IBM, Texas Medical Center. Attractions Nearby the Embassy Suites Houston - Near the Galleria Hotel, Minute Maid Field - Home of the Houston Astros, Toyota Center - Home of the Houston Rockets, Houston Comets, and Houston Aeros, Reliant Stadium - Home of the Houston Texans and Houston Livestock Show & Rodeo, Robertson Stadium - Home of Houston Dynamo, Houston Zoo and Museum District, Houston Theater District, NASA - Clear Lake/Kemah Boardwalk, Port of Houston/Galveston Cruise Port, Galveston - Beaches and The Strand. Universities Nearby the Embassy Suites Houston - Near the Galleria Hotel, Rice University, University of Houston, University of St. Thomas, Texas Southern University, Houston Baptist University. Embassy Suites Houston - Near the Galleria Hotel Room Amenities, Private bedroom/Separate living area with a sofa bed, Wet bar, refrigerator, microwave, coffee maker, Two TV's, four telephones with two lines, High-Speed Internet Access Embassy Suites Houston - Near the Galleria Hotel Amenities, Indoor pool, whirlpool, On-site fitness center, Business center, Free Made-to-Order Breakfast, complimentary drinks and snacks at the Evening Reception. No matter what brings you to Houston, our location at 2911 Sage Road, just off Westheimer, makes the Embassy Suites Houston - Near the Galleria hotel Houston's best choice for all your hotel needs.
Overall 8.3 Excellent
Based on 998 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Location location location
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: Big enough to make you feel at home.
Excellent
8.3
Good
7.1
Pros: I love the location.
Excellent
10.0
Pros: Breakfast was great
Good
7.5
Pros: Breakfast, location
Okay
5.8
Pros: The swans
Excellent
9.6
Pros: Great place, staff, and cleanliness. I love the evening reception and breakfast. The rooms are a great layout.
Excellent
10.0
Pros: The food is great and very convenient. Everything is clean and well kept. Very comfortable place and great size rooms and bathrooms.
Mediocre
3.3
Pros: The swans in the lobby area were about all we liked.
Excellent
10.0
Pros: Breakfast was a great selection. The hotel is very clean. The rooms are a great size. It was always pretty quiet and enjoyable. The staff was all kind and helpful. We had several people staying and they managed to put us all in rooms right next to each other which I greatly appreciated! And of course we love the swans!
Details
Reviews
Overall 8.3 Excellent
Based on 998 reviews
Location
9.1
Breakfast
9.0
Bar
8.8
Service
8.6
Food
8.2
Room
5.9
Pool
5.6
Comfort
5.4
Cleanliness
4.9
WiFi
3.8
Location
9.2
Bar
9.0
Breakfast
8.8
Service
8.8
Food
8.5
Comfort
5.0
Room
4.7
Cleanliness
4.5
Breakfast
9.1
Service
8.8
Room
5.7
Service
8.5
10.0 Excellent
Pros: Location location location
Cons: Na
10.0 Excellent
Pros: Everything
Cons: No
9.0 Excellent
Pros: Big enough to make you feel at home.
Cons: Must clean or perfume rug, bad odor like humidity.
8.3 Excellent
Pros:
Cons: The water in the shower was cold so
7.1 Good
Pros: I love the location.
Cons: My room did not have a fridge.
10.0 Excellent
Pros: Breakfast was great
Cons:
7.5 Good
Pros: Breakfast, location
Cons: Room was hot ! Happy hour is way better at the embassy at San Antonio on the river walk!
5.8 Okay
Pros: The swans
Cons: Pool was closed, breakfast was horrible beside of the bacon
9.6 Excellent
Pros: Great place, staff, and cleanliness. I love the evening reception and breakfast. The rooms are a great layout.
Cons: Our room felt very humid. All our clothes and shoes felt wet.
10.0 Excellent
Pros: The food is great and very convenient. Everything is clean and well kept. Very comfortable place and great size rooms and bathrooms.
Cons: The pool closed early for cleaning one night, so my kids were disappointed, but I'm sure it was necessary.
3.3 Mediocre
Pros: The swans in the lobby area were about all we liked.
Cons: AC in our room did not work... Fridge in our room did not work... How you gonna charge someone parking for parking at the hotel where they are staying?? Would not recommend to anyone!!! Even charged us twice for our room... Now have to wait 3-5 business days to get my money back.
10.0 Excellent
Pros: Breakfast was a great selection. The hotel is very clean. The rooms are a great size. It was always pretty quiet and enjoyable. The staff was all kind and helpful. We had several people staying and they managed to put us all in rooms right next to each other which I greatly appreciated! And of course we love the swans!
Cons: I wish the pool was open later than 10 and that they would have towels in there already. Both nights we had to go ask for towels. But they did get them for us pretty quickly.
Welcome to the Embassy Suites Houston - Near the Galleria hotel. The appeal of our hotel property impacts you the moment you walk through the front door. Our lobby and atrium are filled with warm and inviting sitting areas for your comfort. A jungle stream with two lovely swans adds the final touch to this incredible ambiance. The Embassy Suites hotel is located in the heart of the Galleria shopping and business district. Galleria Attractions, Saks, Nordstrom, Spa, and Marcus, Polar Ice skating rink (home of Olympic Gold Medallist Tara Lipinski), Fox Sports Bar, Cheesecake Factory, and Del Frisco's are among many of the bars and restaurants within walking distance. Corporations Nearby the Embassy Suites Houston - Near the Galleria Hotel, Bechtel, ChevronTexaco, Williams Company, IBM, Texas Medical Center. Attractions Nearby the Embassy Suites Houston - Near the Galleria Hotel, Minute Maid Field - Home of the Houston Astros, Toyota Center - Home of the Houston Rockets, Houston Comets, and Houston Aeros, Reliant Stadium - Home of the Houston Texans and Houston Livestock Show & Rodeo, Robertson Stadium - Home of Houston Dynamo, Houston Zoo and Museum District, Houston Theater District, NASA - Clear Lake/Kemah Boardwalk, Port of Houston/Galveston Cruise Port, Galveston - Beaches and The Strand. Universities Nearby the Embassy Suites Houston - Near the Galleria Hotel, Rice University, University of Houston, University of St. Thomas, Texas Southern University, Houston Baptist University. Embassy Suites Houston - Near the Galleria Hotel Room Amenities, Private bedroom/Separate living area with a sofa bed, Wet bar, refrigerator, microwave, coffee maker, Two TV's, four telephones with two lines, High-Speed Internet Access Embassy Suites Houston - Near the Galleria Hotel Amenities, Indoor pool, whirlpool, On-site fitness center, Business center, Free Made-to-Order Breakfast, complimentary drinks and snacks at the Evening Reception. No matter what brings you to Houston, our location at 2911 Sage Road, just off Westheimer, makes the Embassy Suites Houston - Near the Galleria hotel Houston's best choice for all your hotel needs.
Feel empowered in Houston. Our enterprising, four-star hotel unlocks the Uptown district with free shuttles to The Galleria and a close location to I-610. Theaters, malls, arenas and museums dot the landscape at Afton Oaks while popular attractions tantalize in downtown Houston. Visit Toyota Center, Minute Maid Park and Houston Zoo. Attend conferences at George R. Brown Convention Center or host your own at Glass Palace, our light-filled atrium with 4,200 square feet of space. Houston Marriott West Loop by The Galleria makes every moment count, from our 24-hour fitness center to the full-service business center. Collect your thoughts at the indoor pool and fuel up at 17Fifty Bistro/Lounge, our signature Southwestern restaurant. Every jet-set needs time to rejuvenate, which is why our hotel rooms offer marble bathrooms and floor-to-ceiling windows. Call room service, sink into your soft duvet, watch premium movies on a flat-screen TV and store leftovers in the mini-fridge. Travel brilliantly in Uptown Houston.
Overall 8.2 Excellent
Based on 772 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.8
Pros: Great location. It was close to everything we wanted. It had good amenities and a wonderful staff as well. The breakfast buffet was quite good.
Excellent
10.0
Pros: Staff was friendly and kind...
Poor
1.0
Pros: The mattress
Excellent
10.0
Pros: Customer service, location and cleanliness!
Poor
1.0
Pros: The location was close to my doctors office.
Excellent
10.0
Pros: Everything!
Excellent
8.0
Pros: Clean, quiet and good hot shower
Good
6.0
Pros: The lobby is really the heart of the hotel.
Mediocre
2.0
Pros: Decent location
Excellent
8.0
Pros: The free shuttle service was great.
Okay
5.0
Pros: Nice place
Okay
5.0
Pros: The location was good
Details
Reviews
Overall 8.2 Excellent
Based on 772 reviews
Bar
10.0
Food
8.2
Service
8.0
Amenities
7.7
Location
7.2
Breakfast
6.7
WiFi
6.7
Vibe
6.3
Room
6.1
Comfort
4.8
Value
4.3
Pool
3.5
Service
8.0
Location
7.2
Room
5.6
Service
8.3
Room
5.2
Service
7.6
8.8 Excellent
Pros: Great location. It was close to everything we wanted. It had good amenities and a wonderful staff as well. The breakfast buffet was quite good.
Cons: The room (1415) just didn’t seem to get cold enough. The ac didn’t seem up to the task.
10.0 Excellent
Pros: Staff was friendly and kind...
Cons: Not at all. Very nice experience.
1.0 Poor
Pros: The mattress
Cons: The construction noise in the next room. The parking wasnt disclosed in the purchase. The walk from the garage to lobby. Price of drinks at the bar.
10.0 Excellent
Pros: Customer service, location and cleanliness!
Cons:
1.0 Poor
Pros: The location was close to my doctors office.
Cons: I had to change my room three times. The first room isn't have a remote I had to go downstairs to get another one. I go back upstairs and it doesn't have any batteries inside the remote. So I have to go back downstairs. Mind you I'm pregnant, theres
10.0 Excellent
Pros: Everything!
Cons: Couldn't use my Starbucks app at Starbucks in the hotel...
8.0 Excellent
Pros: Clean, quiet and good hot shower
Cons: Not enough towels but I was able to get more
6.0 Good
Pros: The lobby is really the heart of the hotel.
Cons: Most rooms have a view of a concrete wall of a ten story parking garage.
2.0 Mediocre
Pros: Decent location
Cons: They charged for parking Staff was rude and no help Bath tub did not drain Window did not have a view Elevators were located in a bad spot
8.0 Excellent
Pros: The free shuttle service was great.
Cons: The beds were very uncomfortable and small for 2 people to share in the double bed rooms. The toiletries were also not good. I wasn't expecting salon quality products or a Sleep Number Bed, but the dried out hair and springs in my back...
5.0 Okay
Pros: Nice place
Cons: Staff over double charges cards on eatery. How many times can you charge a dinner. A lot of transactions pending.
5.0 Okay
Pros: The location was good
Cons: Cleanliness of hotel, room size, amenities, nothing included in room cost, and view
Feel empowered in Houston. Our enterprising, four-star hotel unlocks the Uptown district with free shuttles to The Galleria and a close location to I-610. Theaters, malls, arenas and museums dot the landscape at Afton Oaks while popular attractions tantalize in downtown Houston. Visit Toyota Center, Minute Maid Park and Houston Zoo. Attend conferences at George R. Brown Convention Center or host your own at Glass Palace, our light-filled atrium with 4,200 square feet of space. Houston Marriott West Loop by The Galleria makes every moment count, from our 24-hour fitness center to the full-service business center. Collect your thoughts at the indoor pool and fuel up at 17Fifty Bistro/Lounge, our signature Southwestern restaurant. Every jet-set needs time to rejuvenate, which is why our hotel rooms offer marble bathrooms and floor-to-ceiling windows. Call room service, sink into your soft duvet, watch premium movies on a flat-screen TV and store leftovers in the mini-fridge. Travel brilliantly in Uptown Houston.
Celebrate your style with Aloft Houston by the Galleria, a hip new hotel in the high-end Uptown District. We're blocks from the legendary Galleria mall and close to big businesses, plus a quick trip to downtown convention center, Museum District, and much more! Meet & mingle with friends at our W XYZ bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft, our 24/7 pantry, or play in our re:mix lounge. Plus, you can always stay connected with complimentary hotel-wide wired and wireless Internet access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized shower head, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.
Overall 8.1 Excellent
Based on 2,046 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.1
Pros: Location was amazing, parking was great. The lobby is good, there is a small shop where u can buy water and other small snacks.
Excellent
9.2
Pros: Location. Fast in out everyday Ambient Clean Cool looking feeling hotel
Excellent
10.0
Excellent
8.8
Pros: Great Location
Okay
4.6
Pros: Since Marriott took over SPG. Everything has gotten bad. Room was not clean. Chair had to be taken out because it had body fluids on it. The room was dirty. The selections for food in the refuel area are all organic. Not even a string cheese there. No Haagen Daz ice cream . Nothing really edible or appealing. Got a yogurt parfait it was old and mostly granola. Everything way different and subpar. No trash cans in the hallway not enough trash cans in the room. Housekeeping supervisor very aggressive and rude. We had to stay here because I was being treated at MD Anderson. The staff was not accommodating at all. We have always loved Aloft. This is my last stay at an Aloft.
Excellent
9.6
Pros: Close to the galleria. Waking distance actually. Hassle free with a pet which was really nice and no extra charge!
Excellent
9.2
Pros: loved the view. loved the area we were in. loved that in was as fancy as it was
Excellent
10.0
Pros: Being by the Galleria, also being centrally located in Houston, and being close range to different shopping centers different restaurants, which gave me the opportunity to walk or drive.
Excellent
10.0
Pros: Location, service, atmosphere
Mediocre
3.5
Pros: bad smell in room, breakfast very poor and not cheap, swimming pool dirty, coffee machine in room dirty . the hotel employees annoying in check out
Excellent
10.0
Pros: I loved the shower and the layout of the room. I had a nice view of the city from the bed. I was able to set up Netflix from the TV in the room. I had a great experience.
Excellent
9.2
Pros: The cleaning
Details
Reviews
Overall 8.1 Excellent
Based on 2,046 reviews
Wellness
8.8
Location
8.8
Vibe
8.5
WiFi
8.2
Service
6.8
Bar
6.8
Room
6.1
Food
5.1
Comfort
4.9
Value
4.9
Cleanliness
4.8
Breakfast
3.8
Location
8.7
Service
6.7
Amenities
5.4
Room
5.2
Value
4.8
Comfort
4.6
Cleanliness
4.3
Pool
3.9
Location
9.0
Vibe
8.0
Service
6.9
Room
5.5
Comfort
4.8
Cleanliness
4.4
Location
8.8
Service
6.6
Room
5.8
Service
6.1
Room
4.8
9.1 Excellent
Pros: Location was amazing, parking was great. The lobby is good, there is a small shop where u can buy water and other small snacks.
Cons: There was a weird smell in the hallway, and other thing was that u can literally hear everything from your room, if you are a light sleeper, this hotel is not recommended. Fruits they sell at the lobby are not fresh at all, and they should start selling green tea
9.2 Excellent
Pros: Location. Fast in out everyday Ambient Clean Cool looking feeling hotel
Cons:
10.0 Excellent
Pros:
Cons: Great place and locatio
8.8 Excellent
Pros: Great Location
Cons: Small rooms and you can hear noise from outside
4.6 Okay
Pros: Since Marriott took over SPG. Everything has gotten bad. Room was not clean. Chair had to be taken out because it had body fluids on it. The room was dirty. The selections for food in the refuel area are all organic. Not even a string cheese there. No Haagen Daz ice cream . Nothing really edible or appealing. Got a yogurt parfait it was old and mostly granola. Everything way different and subpar. No trash cans in the hallway not enough trash cans in the room. Housekeeping supervisor very aggressive and rude. We had to stay here because I was being treated at MD Anderson. The staff was not accommodating at all. We have always loved Aloft. This is my last stay at an Aloft.
Cons: Please see above. It was a horrible experience. Body fluids on the furniture. Trash under the beds . Someone else’s dental floss still on the sink. The carpet was filthy. Made the mistake of walking barefoot feet turned black.
9.6 Excellent
Pros: Close to the galleria. Waking distance actually. Hassle free with a pet which was really nice and no extra charge!
Cons: No complaints
9.2 Excellent
Pros: loved the view. loved the area we were in. loved that in was as fancy as it was
Cons: the price for such a small room. we thought maybe it was a little bigger
10.0 Excellent
Pros: Being by the Galleria, also being centrally located in Houston, and being close range to different shopping centers different restaurants, which gave me the opportunity to walk or drive.
Cons: N/A
10.0 Excellent
Pros: Location, service, atmosphere
Cons: Nothing I can think of
3.5 Mediocre
Pros: bad smell in room, breakfast very poor and not cheap, swimming pool dirty, coffee machine in room dirty . the hotel employees annoying in check out
Cons:
10.0 Excellent
Pros: I loved the shower and the layout of the room. I had a nice view of the city from the bed. I was able to set up Netflix from the TV in the room. I had a great experience.
Cons: Parking for $22/day was a bit much in my opinion.
9.2 Excellent
Pros: The cleaning
Cons: Price
Celebrate your style with Aloft Houston by the Galleria, a hip new hotel in the high-end Uptown District. We're blocks from the legendary Galleria mall and close to big businesses, plus a quick trip to downtown convention center, Museum District, and much more! Meet & mingle with friends at our W XYZ bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft, our 24/7 pantry, or play in our re:mix lounge. Plus, you can always stay connected with complimentary hotel-wide wired and wireless Internet access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, an oversized shower head, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.
When Hotel Derek opened in 2002, it was the first independent hotel in Houston. Today, it remains the only independent boutique hotel inside the Houston 610 Loop, we welcome you to experience a new kind of hospitality-one where unparalleled service and luxury amenities allow you to appreciate being In The Moment and In The Loop.
Overall 7.7 Good
Based on 3,588 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.2
Pros: Location was great right across the street from mall, so many different eating facilities and shopping stores.
Excellent
10.0
Pros: Great view and comfy!!!!
Good
6.7
Pros: Facilities, location
Excellent
10.0
Pros: I loved everything
Good
7.0
Good
7.1
Pros: Many added costs so add $30 for fees and tax for a $129 room. Then add $27.05 to park a car. There was not a remote in the room.
Good
6.3
Pros: Location
Poor
1.0
Pros: The design was different
Excellent
8.8
Pros: Location, location, location. Great hotel and the staff was friendly. Bartender was above par.
Excellent
10.0
Pros: Yes, the bed was like a cloud! The staff provided me with a warm welcome and a smile upon arrival. The complied with my request of wanting to check in early to decorate the door for my boyfriend’s birthday and even provided us with coupons for a free drink or dessert. Thank you Hotel Derek for making this experience fun and one we will never forget!
Excellent
9.0
Excellent
10.0
Pros: Location, price
Details
Reviews
Overall 7.7 Good
Based on 3,588 reviews
Wellness
8.8
Location
7.4
Service
7.1
WiFi
6.8
Breakfast
5.9
Food
5.9
Room
5.5
Amenities
5.0
Comfort
4.4
Cleanliness
4.3
Value
3.9
Vibe
7.6
Service
7.5
Location
6.8
Food
6.1
Amenities
5.2
Room
4.5
Comfort
4.4
Cleanliness
4.1
Value
3.8
Location
7.3
Service
6.6
Food
5.9
Room
5.4
Amenities
5.3
Comfort
4.6
Value
4.2
Cleanliness
4.2
Pool
3.5
Location
7.4
Service
7.2
Breakfast
5.9
Food
5.8
Room
5.1
Amenities
5.0
Comfort
4.1
Value
3.3
Location
7.0
Comfort
3.6
9.2 Excellent
Pros: Location was great right across the street from mall, so many different eating facilities and shopping stores.
Cons: Only real complaint is the fact that there was no microwave in the room or inside the hotel that could be used by visitors, bathtub was a little outdated also but overall hotel was good for price.
10.0 Excellent
Pros: Great view and comfy!!!!
Cons:
6.7 Good
Pros: Facilities, location
Cons: Staff at reception was awful. They were not friendly and did not even try to do their job well.
10.0 Excellent
Pros: I loved everything
Cons: The fidge was stocked with stuff but you had to pay additional cost which was over priced (it’s a cvs across the street ) ...the hold on my account was an extra 200 dollars which I didn’t know until I arrived
7.0 Good
Pros:
Cons: My only reason for choosing the hotel was for an overnight charge for my Tesla. It wasn’t done and created a big inconvenience. The hotel didn’t make me happy with their compensation. L
7.1 Good
Pros: Many added costs so add $30 for fees and tax for a $129 room. Then add $27.05 to park a car. There was not a remote in the room.
Cons: More upfront about add on costs
6.3 Good
Pros: Location
Cons: I came back to the hotel to find out I was missing a personal item and nothing was done about it. The front desk and house keeping wasn’t helpful. I tried to check out and there system was done with no eta I do not know what my bill was. The bathroom shower had patch work done. The shower head needs to be updated. The bed was too soft. Could tell a cheap and old mattress. The mini bar and safe outdated. The lobby is updated but the room I had was adequate.
1.0 Poor
Pros: The design was different
Cons: The reservation desk was horrible in relaying the extra fees.We didn’t feel safe with the guests staying there at the hotel. The BIGGEST problem was the parking garage full of marijuana smoke and OUR ROOM we could smell marijuana so badlywe had to
8.8 Excellent
Pros: Location, location, location. Great hotel and the staff was friendly. Bartender was above par.
Cons: No paper towels in the lobby restroom …..
10.0 Excellent
Pros: Yes, the bed was like a cloud! The staff provided me with a warm welcome and a smile upon arrival. The complied with my request of wanting to check in early to decorate the door for my boyfriend’s birthday and even provided us with coupons for a free drink or dessert. Thank you Hotel Derek for making this experience fun and one we will never forget!
Cons: There’s nothing that comes to mind.
9.0 Excellent
Pros:
Cons: No microwave and they filled the refrigerator with all their products to buy that i couldn't fit my drink in there.
10.0 Excellent
Pros: Location, price
Cons: All good
When Hotel Derek opened in 2002, it was the first independent hotel in Houston. Today, it remains the only independent boutique hotel inside the Houston 610 Loop, we welcome you to experience a new kind of hospitality-one where unparalleled service and luxury amenities allow you to appreciate being In The Moment and In The Loop.
Welcome to DoubleTree by Hilton Hotel & Suites Houston by the Galleria, just 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Relax in our family-friendly Houston hotel, offering outstanding service, helpful multilingual staff, and our signature warm DoubleTree chocolate chip cookie. Our contemporary hotel near the Houston Galleria provides huge, residential-style suites, perfect for accommodating the entire family or for business travelers in need of extra space to work and relax. Some of our suites have balconies, and all feature high-speed wireless internet access and full kitchens, including a microwave, dishwasher and refrigerator. Upgrade to an even more spacious and luxurious Executive Level suite, giving access to the Executive Lounge, which offers breakfast Monday-Friday, evening appetizers Sunday-Thursday, and complimentary access to a computer, printer and fax machine. With over 9,500 sq. ft. of flexible, column-free meeting and event space, our Houston hotel near the Galleria Mall is the ideal venue for any business meeting, convention, or special event. Whether traveling for business or leisure, all of our guests at our Houston hotel will enjoy the convenience of our 24-hour business center and fitness center, outdoor pool, and stylish on-site restaurant, McKinley’s Bar & Grille. Unwind with your favorite drink after a long day of meetings, or join family and friends for a full meal. We look forward to welcoming you to our Houston Galleria hotel soon.
Overall 7.6 Good
Based on 1,909 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location was great, walked to the Galleria around amazing restaurants!! Anyone wanting a great night stay at an affordable price should book now!!
Mediocre
3.3
Pros: No hot water
Excellent
8.3
Pros: Room was excellent, bed and pillows outstanding. Clean. All of the staff were friendly.
Good
7.9
Pros: The location and how clean it was
Good
7.9
Pros: The peace and quiet of the room
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: I was pleasantly surprised with everything at DoubleTree. The location, the staff, the room (from the pillows and sheets to the bathroom) and the view! It's fairly cheap for the quality of stay. 10/10 would recommend. Definitely staying here again.
Excellent
10.0
Pros: They took great pains to make sure our stay was excellent. Hotel employee at the front desk upgraded us to a suite, which was much appreciated.
Excellent
8.8
Pros: The staff was very accommodating to my needs as I arrived off a disrupted flight and missed my connecting flight. She showed empathy and thoughtfulness. Appreciated the warm chocolate cookie on arrival.
Excellent
10.0
Pros: Everything
Okay
4.0
Excellent
10.0
Pros: Location comfy bed and nice staff
Details
Reviews
Overall 7.6 Good
Based on 1,909 reviews
Food
8.1
Location
7.6
WiFi
6.4
Room
6.4
Service
6.3
Breakfast
6.1
Wellness
5.4
Cleanliness
5.2
Value
4.6
Amenities
4.5
Location
7.5
Comfort
6.1
Vibe
6.1
Service
5.7
Value
5.0
Room
4.7
Cleanliness
4.6
Amenities
4.0
Location
7.2
Comfort
6.2
Vibe
6.2
Service
6.1
Room
5.3
Cleanliness
4.9
Amenities
4.6
Value
3.9
Location
7.9
Comfort
6.8
Service
6.4
Room
6.0
Cleanliness
5.7
Value
4.6
Amenities
4.3
Location
7.8
Service
6.7
Room
6.1
10.0 Excellent
Pros: Location was great, walked to the Galleria around amazing restaurants!! Anyone wanting a great night stay at an affordable price should book now!!
Cons: There was nothing NOT to like!
3.3 Mediocre
Pros: No hot water
Cons:
8.3 Excellent
Pros: Room was excellent, bed and pillows outstanding. Clean. All of the staff were friendly.
Cons: Parking $25, (I guess I should have known). In the room, a musty smelling carpet.
7.9 Good
Pros: The location and how clean it was
Cons: The staff are extremely rude
7.9 Good
Pros: The peace and quiet of the room
Cons: Having to pay for parking.
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: I was pleasantly surprised with everything at DoubleTree. The location, the staff, the room (from the pillows and sheets to the bathroom) and the view! It's fairly cheap for the quality of stay. 10/10 would recommend. Definitely staying here again.
Cons: The parking garage kind of felt like it could fall apart at any moment. Definitely might want to check that out.
10.0 Excellent
Pros: They took great pains to make sure our stay was excellent. Hotel employee at the front desk upgraded us to a suite, which was much appreciated.
Cons: No, everyone was great from the front desk, to valet, to employees encountered in the hallways. They all were courteous.
8.8 Excellent
Pros: The staff was very accommodating to my needs as I arrived off a disrupted flight and missed my connecting flight. She showed empathy and thoughtfulness. Appreciated the warm chocolate cookie on arrival.
Cons:
10.0 Excellent
Pros: Everything
Cons: No complaints
4.0 Okay
Pros:
Cons: Did not have a fridge or a Microwave when stated that each room has one.
10.0 Excellent
Pros: Location comfy bed and nice staff
Cons: Room service menu
Welcome to DoubleTree by Hilton Hotel & Suites Houston by the Galleria, just 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Relax in our family-friendly Houston hotel, offering outstanding service, helpful multilingual staff, and our signature warm DoubleTree chocolate chip cookie. Our contemporary hotel near the Houston Galleria provides huge, residential-style suites, perfect for accommodating the entire family or for business travelers in need of extra space to work and relax. Some of our suites have balconies, and all feature high-speed wireless internet access and full kitchens, including a microwave, dishwasher and refrigerator. Upgrade to an even more spacious and luxurious Executive Level suite, giving access to the Executive Lounge, which offers breakfast Monday-Friday, evening appetizers Sunday-Thursday, and complimentary access to a computer, printer and fax machine. With over 9,500 sq. ft. of flexible, column-free meeting and event space, our Houston hotel near the Galleria Mall is the ideal venue for any business meeting, convention, or special event. Whether traveling for business or leisure, all of our guests at our Houston hotel will enjoy the convenience of our 24-hour business center and fitness center, outdoor pool, and stylish on-site restaurant, McKinley’s Bar & Grille. Unwind with your favorite drink after a long day of meetings, or join family and friends for a full meal. We look forward to welcoming you to our Houston Galleria hotel soon.
With a stay at Extended Stay America Houston - Galleria - Westheimer in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Greenway Plaza. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Overall 7.0 Good
Based on 731 reviews
All reviews
- All reviews
- Couples
- Business
- Solo
- Families
Mediocre
3.0
Pros: Location
Okay
4.2
Pros: No breakfast...just grab coffee....need to provide good creamer! Hard to start your busy workday off with crappy coffee!
Excellent
8.3
Pros: Staff is very nice
Good
6.7
Pros: The room was clean and the bed was very comfortable
Excellent
10.0
Pros: The best value for the location. Friendly and professional staff. They even call your room to check if the room is in order.
Excellent
10.0
Pros: The staff, facility always clean
Excellent
10.0
Pros: Staff and cleanliness
Poor
1.0
Excellent
10.0
Pros: Location and staff excellent
Good
6.7
Pros: Near services
Excellent
9.6
Pros: Amazing stay with clean rooms
Okay
5.0
Pros: Great staff and location
Details
Reviews
Overall 7.0 Good
Based on 731 reviews
Location
9.5
WiFi
7.1
Service
6.6
Food
5.2
Room
4.2
Comfort
4.1
Amenities
4.0
Vibe
3.8
Cleanliness
3.6
Breakfast
3.6
Location
9.5
Service
6.9
Room
3.5
Location
9.6
Service
6.9
Room
3.0
Location
9.6
Service
6.7
Room
3.0
Room
3.4
3.0 Mediocre
Pros: Location
Cons: The phone in my room did not work, the refrigerator door did not close. I complained to GSR, she promised to send someone, nobody showed up.I had to use the trash bucket to support the refrigerator door all night.
4.2 Okay
Pros: No breakfast...just grab coffee....need to provide good creamer! Hard to start your busy workday off with crappy coffee!
Cons: guests were knocking on doors and roaming the halls...did not feel safe. Bed was uncomfortable and squeaky. No hairdryer in room nor where there any dishes with the kitchenette. You had to request them....bad business.
8.3 Excellent
Pros: Staff is very nice
Cons: There is a weird smell in some places
6.7 Good
Pros: The room was clean and the bed was very comfortable
Cons: The night guy at the desk wasn't the most helpful. Seemed like he was annoyed.
10.0 Excellent
Pros: The best value for the location. Friendly and professional staff. They even call your room to check if the room is in order.
Cons:
10.0 Excellent
Pros: The staff, facility always clean
Cons: Everything was great
10.0 Excellent
Pros: Staff and cleanliness
Cons: Staff is very friendly and always helpful. I always have what I need available to me and hotel as a whole is very clean
1.0 Poor
Pros:
Cons: It took her 3 times to get our room right..other rooms had guests in them
10.0 Excellent
Pros: Location and staff excellent
Cons: Breakfast
6.7 Good
Pros: Near services
Cons: They do not serving breakfast
9.6 Excellent
Pros: Amazing stay with clean rooms
Cons: They should have a water / soft drink dispensable unit on charge in lobby, saves a lot of time. Also a coffee vending machine on payments would be a great advantage
5.0 Okay
Pros: Great staff and location
Cons: The shower needed to be replaced. I doubt I was the first to complain about this.
With a stay at Extended Stay America Houston - Galleria - Westheimer in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Greenway Plaza. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
With a stay at Extended Stay America Houston - Galleria - Uptown in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Greenway Plaza. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator (lift). Free self parking is available onsite.
Overall 6.6 Good
Based on 1,487 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Okay
5.8
Pros: Price was decent for the area
Mediocre
2.0
Pros: La ubicación
Okay
4.2
Excellent
10.0
Pros: The promptness of meeting my needs. I am in a hardship situation and they are making my stay very comfortable with no worries.
Good
7.1
Pros: The young lady who worked at the front desk was great! It’s was close to shopping and dining.
Excellent
10.0
Pros: Friendly staff, the room was clean and fresh given it was a hot summer day.
Excellent
8.8
Pros: Location was great.
Okay
5.8
Pros: Needs to improve on wifi service
Good
6.3
Pros: It was close to the hospital I was going back and forth to.
Excellent
8.3
Pros: Great price and it was in a great place right in the heart of Houston.
Okay
5.0
Pros: Th guy at the front desk.
Excellent
10.0
Pros: Great room, rate, and staff.
Details
Reviews
Overall 6.6 Good
Based on 1,487 reviews
Location
9.3
Service
6.0
WiFi
4.8
Vibe
4.4
Comfort
4.3
Room
4.1
Food
3.1
Cleanliness
2.6
Amenities
2.6
Breakfast
2.6
Location
9.4
Service
6.0
Comfort
3.8
Amenities
3.0
Room
2.9
Cleanliness
2.5
Service
6.1
Comfort
4.9
Room
4.3
Cleanliness
2.6
Location
9.4
Service
5.9
Room
4.1
Cleanliness
2.6
Location
9.4
Service
6.1
Comfort
3.9
Room
2.9
5.8 Okay
Pros: Price was decent for the area
Cons: Breakfast or towel service no one cleaned our room during our entire stay!?!
2.0 Mediocre
Pros: La ubicación
Cons: La recepción y el servicio
4.2 Okay
Pros:
Cons: Some of the lights wouldn't work. The bath wouldn't drain after showing. Noisy air con.
10.0 Excellent
Pros: The promptness of meeting my needs. I am in a hardship situation and they are making my stay very comfortable with no worries.
Cons:
7.1 Good
Pros: The young lady who worked at the front desk was great! It’s was close to shopping and dining.
Cons: The first room I checked into had not been cleaned,trash was everywhere. The second room I checked into the sofabed was broken and wouldn’t close and couldn’t be used. Maintance got it closed the next day and we slept on the sofa the remainder of our vacation.
10.0 Excellent
Pros: Friendly staff, the room was clean and fresh given it was a hot summer day.
Cons:
8.8 Excellent
Pros: Location was great.
Cons: There was supposed to be "grab and go" breakfast but according to staff there, they had no delivery of breakfast for two weeks. So for me, NO breakfast all three mornings. Only coffee, tea and hot chocolate first two days and third day only coffee.
5.8 Okay
Pros: Needs to improve on wifi service
Cons: Cockroaches in room
6.3 Good
Pros: It was close to the hospital I was going back and forth to.
Cons: I checked in late because I was traveling in. The lady at the desk didn’t acknowledge that I was standing there for a few minutes. She saw me, she just didn’t acknowledge it. The same lady was also rude when me and another guest I didn’t know asked about breakfast. She just seemed unhappy maybe she needs to find another job.
8.3 Excellent
Pros: Great price and it was in a great place right in the heart of Houston.
Cons: Breakfast part, for being such a high volume of guest breakfast should be better.
5.0 Okay
Pros: Th guy at the front desk.
Cons: I didn’t like it there was construction going that’s I didn’t know about. And it was going on above me 6pm-9pm. Also on my floor one night and I was trying to sleep
10.0 Excellent
Pros: Great room, rate, and staff.
Cons: N/A
With a stay at Extended Stay America Houston - Galleria - Uptown in Houston (The Galleria), you'll be within a 5-minute drive of Memorial Park and Greenway Plaza. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator (lift). Free self parking is available onsite.
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