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4 stars
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Photos of DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Overview
Located in Houston, DoubleTree Suites by Hilton Houston by the Galleria is within walking distance of The Galleria and provides an outdoor pool. It has a spa, as well as free Wi-Fi, a free shuttle service and an executive floor.
There are a variety of facilities available to guests of the hotel, including express check-in/check-out, sun deck and car hire. Guests have access to a terrace and a barbecue area.
DoubleTree Suites by Hilton Houston by the Galleria has 380 rooms, all of which are filled with a range of amenities to ensure an enjoyable stay. They are also fitted with a dishwasher, a microwave and a hair dryer.
The hotel features both restaurant and bar where guests can unwind of an evening with a meal and a drink. A variety of dining options are also found in close proximity to the property.
DoubleTree Suites by Hilton Houston by the Galleria is under a 35-minute drive from George Bush Intercontinental Airport and Williams Tower is a short walk away. University of Houston, Downtown Houston and Toyota Center are close by.
Latest deals for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
- Business centre
Dining
- Dishwasher
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Stovetop
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking (surcharge)
- Shuttle service
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Bathroom
- Hairdryer
Family friendly
- Cribs available
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of DoubleTree by Hilton Hotel & Suites Houston by the Galleria
7.0
Good
1168 verified ratings
Wonderful
396
Very good
118
Good
161
Okay
98
Fair
104
Mediocre
70
Poor
221
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting it was convenient with many attractions within walking distance. However, there were significant complaints regarding the service, particularly from front desk staff, who were described as rude and unhelpful. Cleanliness was also highlighted positively by some, though there were concerns about outdated rooms and the high parking fees. Overall, while the location and room size received praise, the dissatisfaction with service and perceived value lowered the overall experience.AI-generated from customer reviews
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Score by provider
7.1 out of 10
744 reviews
6.8 out of 10
176 reviews
7.5 out of 10
11 reviews
8.1 out of 10
4 reviews
All reviews
Old hotel. Weird smells. Room ok but hallways and elevators are scary.
Pros (+) The rooms were large and very comfortable.
Cons (-) The staff was extremely accommodating. From checking is with Tiffany and Celeste, to breakfast with the most experienced and cordial staff imaginable.
Pros (+) Location
Cons (-) Elevator wait time was around 15 mins to get an elevator to go to our floor Price for the room was great until you get there and find out there is a $23+ fee for parking The construction noise in the early AM was unexpected and irritating WIFI was an additional cost. it's 2016... WIFI is expected
Location
5353 Westheimer Road, Houston, TX 77056-5474
What's nearby
- Gerald D. Hines Waterwall Park0.8 km
- Houston Arboretum & Nature Center3.5 km
- Memorial Park4 km
- Menil Collection6.8 km
- Rothko Chapel7.1 km
- Contemporary Arts Museum7.6 km
- Museum of Fine Arts7.7 km
- Houston Museum of Natural Science7.9 km
- Houston Zoo8 km
- Miller Outdoor Theatre8.1 km
- Hermann Park8.2 km
- Holocaust Museum Houston8.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.1 |
|---|---|
Distance to city centre | 10.0 km |
Nearest airport | Houston Hobby |
Distance to airport | 21.1 km |