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Hotels near Houston Hobby Airport

Hotels near Houston Hobby Airport

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Hobby (HOU) - Houston, TX, United States
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Best hotels near Houston Hobby Airport

Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.4
Overall
7.2
Overall 8.4 Excellent
Based on 823 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.4
Overall
7.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.1
Services
8.2
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
9.0
Comfort
9.1
Location
8.6
Services
8.8
Staff
8.6
Cleanliness
8.5
Comfort
8.5
Location
8.1
Services
8.2
Staff
8.1
Cleanliness
9.0
Comfort
8.9
Facilities
7.0
Location
8.4
Overall
7.0
Cleanliness
8.7
Comfort
8.7
Location
8.1
Services
8.6
Staff
8.4

Good 6.0
Pros: The beds and breakfast
Cons: Location, noisy air conditioning, people hanging outside smoking, and small space for two beds
Excellent 9.0
Pros: I loved the location and how roomy the rooms were. The staff was very nice.
Cons: The room had a weird smell to it when we walked in.
Okay 4.0
Pros: Location
Cons: Our room was infested by bed bugs, my wife and I were bitten severely
Mediocre 2.0
Pros: The location
Cons: Roaches in room . No extra wash sink the only sink was in the kitchen
Excellent 9.0
Pros: Location and service
Excellent 10.0
Pros: Clean, updated,and close to the airport. It wasn't loud either.
Cons: No
Mediocre 3.0
Pros: If you are looking for clean. You are not going to get it. Staff is nice.
Excellent 9.0
Pros: The hotel was very clean and modern, which was surprising for the area. We would definitely stay there again or recommend it to others.
Excellent 8.0
Pros: The proximity to the airport
Cons: The cleanliness wasn’t on point but I was only there for a nap...
Excellent 8.0
Pros: The location and shuttle service were very good for us
Cons: The free breakfast could have been a little better
Excellent 9.0
Pros: Staff extremely helpful.
Cons: No
Excellent 10.0
Pros: Room was not cramped. It was very clean and the staff was attentive and
Excellent 9.0
Pros: Location close to Hobby Airport.
Cons: Sink in room did not have cold water - somewhat warm. Thanks.
Excellent 9.0
Pros: It was easy to find near the airport
Cons: the morning staff was in the back and I needed to check out but had to leave key in the room.
Excellent 10.0
Pros: The room exceeded my expectation. Spacious room, nice sofa "sitting area". Bathroom spotlessly clean. I felt like I was living upscale. Liked that there was a stereo in the room. Didn't have to use my compact CD player to enjoy my CDs.
Cons: I have nothing critical to say about this hotel. I got more than my money's worth. I definitely would stay there again if I had to return to Houston.
Excellent 9.0
Pros: Breakfast options
Cons: Parking lot was small
Good 7.0
Pros: Location
Cons: I was double charged for booking this room
Okay 5.0
Cons: no elevator, the hotels look like motels
Excellent 10.0
Pros: Was a great value. Big thing for me is ample real pillow and comfortable bedding that's clean. Nice comforter and sheets. When you want a good notes sleep these are a must. You can find it here. So freaking close to the airport too.
Okay 4.8
Pros: It had a bed and was close to the airport.
Cons: I called ahead and told the hotel we would be checking in very late, and they said, "That will be fine, just come on in and we'll check you in." We showed up at midnight after our flight landed. The door to the lobby was locked. The reception desk was unstaffed. After banging on the door for two minutes, I called the front desk to let them know we had called ahead to check in late but we couldn't get inside. They said, "Oh ok," then hung up the phone. It took two more minutes for someone to actually show up and let us inside. It's worth noting that this was in the middle of December and the temperature was about 40 degrees with high winds.
Mediocre 2.0
Pros: Nothing
Cons: This hotel had a rating of 8.1 out of 10. When we arrived, we inspected a room and found it to be closer to a 4. We were also disappointed that the hotel would not allow us to cancel. We changed to another hotel and paid cancellation fees.
Okay 4.0
Pros: Staff was very friendly. Check in and check out were simple. Hotel is easy to locate and not too far from the highway. Rate was cheap.
Cons: I wasn't too fond of the location. The area seemed on the rougher end. The lighting in the room is like fluorescent lighting which was very odd.
Poor 1.0
Pros: Nothing at all.
Cons: Everything! Room was not what was expected .
Excellent 10.0
Pros: There's truly only one way in and one way out. The hotel is small enough that this did not cause any traffic issues. This really makes it very secure! Highly doubtful your car will get broken into here. The rooms were well maintained and good size. Would recommend this to anyone looking for accomodations in the area.
Excellent 8.3
Pros: Great location, nice price, rooms were spacious, loved the kitchette perfect for extended stays, colors and design of room was nice, beds were comfortable, would definitely recommend and stay again.
Cons: Our TV didn't have the channels that hotel said, very limited.
Days Inn & Suites by Wyndham Houston Hobby Airport - Houston
Rated no. 1
8.4
Excellent 8.4
Based on 823 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
6.8
Location
8.9
Overall
7.0
Overall 8.4 Excellent
Based on 441 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
6.8
Location
8.9
Overall
7.0
Cleanliness
8.5
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
9.1
Services
8.6
Staff
8.9
Cleanliness
8.3
Comfort
8.4
Location
8.4
Services
7.9
Staff
8.0
Cleanliness
8.4
Comfort
8.3
Facilities
5.0
Location
8.5
Overall
6.0
Cleanliness
7.9
Comfort
8.0
Location
8.5
Services
7.5
Staff
8.1

Excellent 10.0
Pros: I was put in a room right by the side door so I could easily take my dogs in and out. Doesn't have weird rules like demanding to see your pets or weight restrictions like *cough* Red Roof Inn *cough*. Room had a fridge and a microwave and plenty of space. Quiet and clean. Had a loaded pickup truck and Uhaul trailer parked outside and nothing was missing when I got up the next morning.
Cons: The Grab n' Go Breakfast, I get why they aren't doing breakfast but it was still disappointing to get out of bed for.
Excellent 8.0
Pros: The high ceiling room! It was very comfy but the bathroom floor was dirty! It wouldn't hurt to redo the tub. Other then that, no complaints!!
Cons: Bathroom floor was dirty.
Okay 5.0
Pros: No breakfast offered other than a bag of fruit no coffee available in morning out of cream
Cons: Book smoking room but hotel non smoking once relized could not cancel
Excellent 8.0
Pros: The staff was super, very helpful. They spoke to us and answered any questions I had.
Cons: It was a little pricey, but I guess it was okay for a last minute booking. The hotel sign needs to be a little more noticeable, we passed it 3 times before we saw it. We went thru the Best Western parking lot before we finally saw it.
Okay 4.0
Pros: Overall a nice hotel.
Cons: What was most disappointing to me was there was an odor in my room that guy me the moment I opened the door. The closest analogy I can find to describe it is a pile of dirty socks in a locker room.
Good 7.0
Pros: The location was 5 minutes from the airport.
Cons: It wasn’t as clean as other La Quinta’s and the staff seemed unhappy.
Excellent 9.0
Pros: It was very clean. Employees are friendly and helpful
Cons: The smell of the weed someone was smoking nope
Good 6.0
Pros: Convenient location, affordable
Cons: The room smelled a little funky and I'm pretty sure I heard some kind of rodent scratching inside the wall.
Good 7.0
Pros: On our return visit on 6/16/21 the front check In staff was very short and was not friendly. But on our first visit on 6/10/21 we had a great experience with the Front Desk check in he was helpful and very polite.
Cons: Not enough pillows provided on the beds.
Okay 5.0
Pros: The location.
Cons: The hotel could have been cleaner. The bathroom was dirty.
Mediocre 3.0
Pros: There is not really best things to say about this La Quinta Hotel Hobby. The room was smelly and there was a big roach in my room. This was the worst Hotel. La Quinta Hobby Area, Houston, TX. And they still were not serving hot breakfast.
Cons: Yes, the room a had a bad smell and a big roach.
Excellent 10.0
Pros: Service, safety, cleanliness, location, booking and checking out
Cons: I missed the hot breakfast options in the morning. Breakfast was a bag picked up at the counter. Maybe consider a daily voucher to a locale breakfast place instead of a bag. I understand that the pandemic has changed things and limited income for busine
Excellent 10.0
Pros: The quietness and very friendly staff.
Cons: The location, was not expecting hotel to be behind another hotel did not care for one way in and out.
Excellent 10.0
Pros: Comfy, nice decor, location, and quiet.
Cons: Nothing to dislike
Excellent 8.0
Pros: Staff courteous
Cons: COVID
Excellent 10.0
Pros: No breakfast, due to the pandemic.
Excellent 10.0
Pros: It was comfortable and we slept soundly.
Cons: We were awakened and alarmed by gun shots fired next door early in the morning. We later learned someone had been killed. Some areas in the neighborhood have drug problems.
Good 6.5
Pros: We leaved at 6:00 AM and they do not bring options of breakfast.
Cons: The rug was dirty and the shuttle too.
Okay 5.0
Pros: Location close to airport
Cons: one day our room was not serviced
Excellent 9.0
Pros: The hotel was fine. Wish there had been more and better restaurants nearby.
Cons: Wish there had been more and better restaurants nearby. The one i went to wasn't that good.
Excellent 9.0
Pros: The staff, that helped us with our reservation, were very friendly, helpful and they made us feel welcome.
Cons: The hotel is located near an airport which is within an area of higher crime. However, most locations near larger airports usually have higher crime rates. Fortunately, we did not experience any crime during our stay.
Excellent 10.0
Pros: Nice hotel. Good location.
Cons: Din't like the coffee. We like regular coffee.
Good 7.0
Pros: Needed hotel near airport with airport shuttle service, rooms comfortable
Good 7.0
Pros: Amenities were useful
Cons: The odor of the room was musty or mildew
Excellent 9.0
Pros: Clean and close to the airport
Excellent 10.0
Pros: So conveniently located to hobby airport!! Nice and quiet! Beautiful pool area!! Breakfast was perfect!!! Bacon and eggs, waffles and real butter!!! I was impressed!!!
Cons: Two things could be improved. Pool needed cleaning. Hot tub was not hot at all. Otherwise, great experience!!!!
Poor 1.0
Cons: No me asignaron habitacion de dos camas queen, ya que decia que podian permanecer dos menores de 18 años, y no quisieron darme la habitacion, tuvieron que dormir los niños en en suelo, y la encargada en turno se puso grosera.
Okay 5.0
Pros: Get what you pay for.
Good 7.0
Pros: friendly front desk staff
Cons: No rollaways available. Very noisy A/C - heater unit. Bathroom wasn't very clean.
Good 6.0
Pros: Location
Cons: Room smelled a little
Good 7.0
Cons: The wifi was terrible. Kept going in and out. The cable was not much better.
Good 7.0
Pros: Location. 24/7 shuttle
Cons: Aging bathroom
Good 6.0
Pros: Close to the airport
Cons: Thin walls, it was very loud
Poor 1.0
Pros: The location to the airport is great, however it is hidden behind another hotel. The entrance into the parking lot needs repairs I got a nail stuck in my tire from the parking lot- I lost air pressure immediately.
Cons: I checked in late, I had to wait for someone to come to the ftont desk, she was nice and willing to help. The room she gave my was disgusting, urine in the toilet and hair in the tub along with stains and soiled towels - but the bed was made. Photos look
Good 6.0
Pros: Location.
Cons: Bad, slow elevator.
Mediocre 3.0
Pros: The manager tried to make up for the fact that the room was not properly cleaned and called me after I checked out. However, his offering of a 50% discount for my next visit wasn't aggressive enough. He should have refunded me or comped me next time.
Cons: The room had not been properly cleaned. I had to remove hair that was all over the outside linens. The inside linens were completely clean so we decided it wasn't worth moving for a one night stay.
Okay 5.0
Pros: Close to airport.
Cons: Smelled so bad I would never go back. My room was the worst but the entire second floor smelled like mildew so I figured all the rooms probably stink.
Good 7.4
Pros: Efficient shuttle to airport, even at 4 a.m.
Cons: Overpowering smell of cleaning products in hallway and room
Mediocre 3.7
Pros: Quiet
Cons: No places to eat in the vicinity if you were without a vehicle.
Excellent 8.3
Pros: Everyone was very helpful and friendly.
Cons: Nothing.
La Quinta Inn & Suites by Wyndham Houston Hobby Airport - Houston
Rated no. 2
8.4
Excellent 8.4
Based on 441 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Location
8.6
Overall
8.8
Overall 8.4 Excellent
Based on 252 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Location
8.6
Overall
8.8
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.8
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
7.9
Services
7.9
Staff
7.3
Cleanliness
8.6
Comfort
8.9
Location
8.5
Services
8.3
Staff
8.3
Cleanliness
8.8
Comfort
8.4
Facilities
8.0
Location
7.8
Overall
8.0
Cleanliness
9.7
Comfort
9.4
Location
9.2
Services
9.0
Staff
9.0

Excellent 9.0
Pros: It was a good room for the night before our flight to Cancun. :)
Cons: I cannot think of anything that really could have been better for an overnight stay.
Excellent 10.0
Pros: The food was grate and staff is fabulous, love the hotel completely
Excellent 10.0
Pros: Great value, very clean room, 2 beds and a sleeping sofa for a very affordable price, being a family of 2 adults with 3 kids it was highly appreciated!!...staff were very polite and helpful...kudos to Maggie the young lady at the reception station.
Excellent 10.0
Pros: It was awesome.
Cons: The different choices of food.
Excellent 10.0
Pros: A friend
Excellent 10.0
Pros: The front desk attendants were super sweet, I’ve visited Houston before and they just made me feel right at home!
Cons: Everything was great tbh
Excellent 8.0
Pros: I like the proximity of everything near the hotel.
Cons: That I was charged an incidental fee.
Excellent 10.0
Pros: staff, the time my room was ready, everything was wonderful that the reason I always stay here when I'm in houston
Okay 5.0
Cons: Pool was very green.
Excellent 10.0
Pros: The hotel is located near restaurants, car rentals and grocery stores, we felt safe and it is a calm area. Also it’s near hobby airport and about 45 minutes from GeorgeBush intercontinental airport. Really liked the hotel was clean, had hand sanitizer everywhere, served free water, coffee and tea 24/7. Great free wifi signal and multiple usb plugs for charging electronics in the room. The fitness room was always clean and well-equipped with new & modern treadmills and weighs. There was always someone in counter even at midnight if you needed something from the hotel. Also they had laundry room with dryer & washing machine (very useful for long stays). The rooms were clean, with comfortable beds, air conditioning and had everything we needed, mine had a big window with view to the city, also a kitchen & desk area. The bathroom shower was great & always had clean towels and basic toiletries (shampoo, toilet paper, soap). Finally a great option for family or business traveling with safe, clean and calm stays.
Cons: They had a free shuttle but only for Hobby airport (not specified in the description). We needed transportation to&from another airport in the city and when I asked for help they didn’t even tried to help with other options for transportation, not even charged. Specially for international tourists it would be helpful to receive some support or guidance with basic issues concerning traveling in general. Also in the breakfast area many people were serving their food (buffet style) without a face mask even when many signs said you should wear one; and nobody told them anything, which can make many international tourists a bit uncomfortable due to covid when grabbing food that may have been in contact with others.
Good 6.0
Pros: Good band for your buck.
Good 6.0
Pros: Complimentary breakfast.
Cons: The bathroom was extremely small with the door inches from the toilet. Not child friendly at all. No areas for kids inside or outside the hotel.
Excellent 8.0
Pros: Clean room with excellent staff.
Cons: Terrible breakfast, and the room tv was small and somewhat blurry.
Excellent 10.0
Pros: The staff were amazing and kind
Cons: Nothing
Okay 5.0
Pros: The Front Desk Clerk. She was very nice and displayed excellent customer service.
Cons: We were eaten up by bed bugs. Had to get medical attention when We got back home.
Excellent 8.0
Pros: Space and room location
Cons: There was a large roach in the room
Excellent 10.0
Pros: Room and pillows
Cons: No
Excellent 10.0
Pros: Big nice rooms and very clean nice people and good price..
Cons: No
Excellent 8.0
Pros: Rooms & staff, gym, lobby
Cons: Beds were super uncomfortable
Good 6.0
Pros: Shuttle to the airport and price
Excellent 8.0
Pros: Location was good, Breakfast was fine
Excellent 10.0
Pros: Cleanliness
Cons: Located in a questionable part of town but that's not the hotel's fault as its convenient to the airport.
Okay 5.0
Pros: Location was near family
Cons: restroom not clean
Excellent 10.0
Pros: Staff were super!
Cons: No, everything met and exceeded expectatiions.
Okay 5.0
Pros: It had a good breakfast.
Excellent 10.0
Pros: Food was very good, pleasant environment and very clean and comfortable. The staff was very nice and helpful as well. The hotel rate was excellent compared to some other properties.
Cons: Not the best area .
Good 7.0
Pros: Size o room was great
Cons: Construction going on
Good 7.0
Pros: Great Staff
Good 7.0
Pros: Location
Cons: Hotel did not offer transportation for an early flight to Hobby, nor did they help to find one or care.
Good 7.0
Pros: Cleanliness
Cons: Issues with toilet.
Poor 1.0
Cons: Our room smelled likely dirty funky socks and feet. It was so bad that we drove to a Walmart at 1am, to buy Lysol spray, which did not get rid of the smell. The sofa looked stained with something brown and smelled horrible. The bathroom is so small t
Good 6.0
Pros: It's near the highway so it's easy to get around town.
Cons: The house keeping staff forgot to give us towels two days in a roll! The breakfast food was no where near sufficient for the number of guests and the quality is poor. The bathroom is really small.
Okay 5.0
Pros: The room was clean and spacious, and the front desk staff were pleasant and helpful. Breakfast had plenty of options, however there were a lot of people.
Cons: Close to airport, however right behind a shady Mexican nightclub that made me feel very uneasy. Surrounding area is yucky. I waited for 30 minutes for the shuttle after calling twice and being told it was on its way. its a mile away lol.
Mediocre 2.0
Pros: Location
Cons: Room wasn't ready at 3, when we finally were able to go to the room the beds weren't made. And I was charged twice on my credit card for a room I had to make the beds in!
Okay 4.0
Pros: Good location.
Cons: The staffs are not friendly. The kitchen crew could not wait to close the breakfast buffet 2 minutes before the official closing time, despite the fact people were still getting food. (Two group Buses that weekend.)
Good 7.0
Pros: Staff was very helpful.
Poor 1.0
Pros: The shuttle was great
Cons: ANTS ALLLLLL over our room
Okay 5.0
Pros: We stayed there before and had a very nice room. It was a king size bed with a very nice view, room and shower. This was not the same. The room was not as nice. Horrible view, room not as nice, queen bed, old fashioned bathtub shower combo, burns on.
Cons: Computer in lobby froze up so I could not print out my husband's plane tickets. A car in parking lot had it's tires stolen that night. My car door was broken into but nothing stolen.
Good 7.0
Cons: it was very noisy for some reason. The ice machine in the hallway was REALLY loud. Then there was some A/C or some other noise every few minutes... just ambient noise (not from other people)
Excellent 8.0
Cons: When I called the hotel directly they stated they had no open rooms. Went online and got a room with no problem and at a lower rate. Will do this again and use your service. Can't seem to trust the hitel for the right information.
Okay 5.0
Pros: The breakfast was great. Loved the blueberry waffles!!!
Cons: Just that it seemed like some rough characters around hotel. Didn't feel overly secure about allowing wife and children to go alone to do things such as working out etc.
Mediocre 2.0
Pros: Close to Houston Hobby Airport and has a shuttle.
Cons: Fire alarm went off at 1 am....for painting. Fumes were so bad we came to the lobby which was packed for same reason. Situation was not handled well by staff or painting contractors. Lots of rudeness and yelling. We went back to our room about 1:30.
Poor 1.0
Pros: location
Cons: 1. Extremely dirty sofa set. 2. Loud outdoor AC unit for the ENTIRE wing. 3. Very unhelpful staff for the first night--then an excellent person the next day. By that time, it was too late, we were checking out. 4. Funky smell next to elevator.
Okay 4.0
Pros: Very close to our destination
Cons: They don't tell you what they're charging your card when you hand it to them. When we got to the hotel late that night there was really no parking due to the restaurant/bar next door.
Excellent 9.1
Pros: Nice hotel, no complaints, excellent value for the money. Also, even though the hotel was full the night my wife and I spent there, we never heard a sound from any other room or even from upstairs.
Cons: Elevator, even though worked well, seems a bit tired and sqeaky.
Excellent 8.5
Pros: The beds were so comfortable! The best beds ever!
Springhill Suites Houston Hobby Airport - Houston
Rated no. 3
8.4
Excellent 8.4
Based on 252 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
9.0
Location
8.7
Overall
8.8
Overall 8.3 Excellent
Based on 232 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
9.0
Location
8.7
Overall
8.8
Cleanliness
10.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.3
Location
8.5
Services
8.4
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.6
Staff
8.8
Cleanliness
8.8
Comfort
8.4
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.8
Comfort
9.0
Location
8.7
Services
8.7
Staff
8.8
Cleanliness
8.4
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.6

Okay 4.0
Pros: The staff was great, as was the location.
Cons: We were surprised at how out dated & low budget this hotel was for the price we paid.
Excellent 8.0
Pros: Everything
Cons: Breakfast buffet was a little expensive
Poor 1.0
Pros: Close to family
Cons: They gave away our king room, the double room they gave us had a dirty shower, they switched us room and there was dirt in one of the beds. They said the manger would call, that never happened. Worst Marriott I¿ve ever stayed at.
Excellent 9.0
Pros: Price was great. Shuttle to airport was on time.
Cons: Hotel was just a little outdated.
Excellent 10.0
Pros: Everything but the bar prices was great, management was excellent...
Cons: The price of beer...
Excellent 10.0
Pros: It was a great place. Everyone was very accommodating and sweet
Excellent 8.0
Pros: Bed is very soft and comfortable. Love the coffee maker in my room and the homey, comfortable feel of my room.
Cons: That the listing doesn't mention the $50 incidental hold/fee on my card until checkout! I stayed here for the horror convention and my room was right were everybody lined up for the photo ops and so it was noisy.
Excellent 9.0
Pros: The rooms were very clean, desk staff was great, breakfast staff cooked a very delicious full breakfast, location was great and loved the price per night. The inside lobby was very beautiful. Felt very secure and had an enjoyable Father's Day weekend.
Cons: The mattress was a little hard on my back. I was aching in the morning. The pool water was murky and had too much chlorine. My eyes were burning after I got out. Otherwise everything else was great.
Poor 1.0
Cons: Apart from how dirty it was, no customer service, I haven’t received my $100 deposit back.
Mediocre 3.0
Pros: Location
Cons: The cleanliness, the rooms are in bad condition, scratches and dirties spot on The walls... nobody changes sheets or take the trash out, No clean towels. There are blood spots in our comforter, after showing the pics I took at the blood. The guyy at t
Excellent 8.0
Pros: The front desk clerk was very nice.
Cons: The hotel room was not as clean as it should have been. There was still food left in the refrigerator. The chair had spilled cereal under the cushions, which means no one cleaned it. It had collected a LOT of dust on the electric sockets and cords.
Excellent 10.0
Pros: The 24 hour pool/hot tub is definitely nice. The breakfast buffet, although a bit pricey is certainly a nice feature as well. The way the hotel is setup/laid out may not be the most convenient but it does add to the safety of the guests. Hard to pick one.
Cons: Not really anything to complain about with the Marriott South - Hobby. I stay here fairly regularly and love it Everytime I do!
Poor 1.0
Pros: The staff was very professional
Cons: The room we were given was the worse room ever. We did not stay in the room assigned due to dogs constantly barking . They said there were no rooms available other than where we stayed. A cockroach was in the tub and the room appeared to be unfit .
Mediocre 3.0
Pros: Location
Cons: Old Matress uncomfortable
Excellent 9.0
Cons: Location, while close to the airport, is a bit isolated and in a somewhat sketchy area.
Poor 1.0
Pros: The staff was very responsive to my concerns.
Cons: I had to switch rooms 3 times. The rooms were filthy. There was blood on the curtain in the first room. The second room was filthy and there was something left in the duvet that indicates that the comforter was not changed.
Excellent 10.0
Pros: Clean and view
Cons: No
Good 7.0
Pros: For the money, it¿s a nice hotel. It¿s close to Hobby airport which makes it convenient. The room was a nice looking room actually. Not too far from downtown.
Cons: The area around this hotel is terrible. They¿re homeless encampments on both expressway exit on either side of the hotel. Literal tent cities built.
Okay 5.0
Pros: Location
Cons: The hotel is a bit outdated in decor. I'm not sure if it the hotel was not cleaned properly or if the walls, the bathroom floor and the curtain sheers were dirty or just stained, but it definitely didn't look sanitary. The bed and the sheets were clean.
Good 6.0
Pros: The hotel is nice but not very clean. There was hair and urine on toilet ..
Excellent 9.0
Pros: Clean, modern helpful staff
Cons: No breakfast but due to covid
Good 7.0
Pros: I liked the location and easy access.
Cons: There was not an iron or a bath mat in our room. Your website said free parking in the description but we were charged $10 to park.
Okay 4.0
Pros: I reserved a king room. Instead, I received I double queen room. There was trash on the floor between the tv and the desk, the towels looked dirty, having orange spots, and the television wasn¿t working when we arrived. The last issue was resolved.
Excellent 10.0
Pros: Absolutely Excellent Stay!! Although I traveled with two children 5 and 4 and they were well behaved I wouldn't recommend it for families with small children, older children would be better!!
Poor 1.0
Pros: Great location and appearance inside
Cons: The staff was rude, there was no hot water for 2 days. We moved rooms twice because of unclean bathroom the water issue. Breakfast ended at 9am so we missed it. The worst Marriott I¿ve stayed in by far and I¿m in hotels every month.
Excellent 10.0
Pros: The location was great and the hotel was very good.
Cons: No
Mediocre 3.0
Pros: Location, checkout time
Cons: Thin walls, sheets had stains and blood on them
Good 7.0
Pros: The lobby was beautiful.
Cons: The hot tub was not working correctly. The staff stated maintenance would take a look but after 30 minutes of waiting, they never showed.
Poor 1.0
Pros: The main floor as you enter.
Cons: There was red blood stain on the bed, feces on shower curtain, carpet coming up that makes you trip, shower not draining. The front desk manager NEVER documemted our concerns. I WOULD NOT RECOMMEND THAT HOTEL.
Good 6.0
Pros: The stay was nice and pleasant. Very well on the covid rules!
Cons: I will complain about the beds, not comfy for 2 people, luckily we got 2 beds bcs the sides would not hold you, fall off. The coffee was terrible!! Plus not getting restocked for 2nd day !! For the price you pay, there should be some type of complimenta
Good 7.0
Pros: The price.
Cons: The room was not very clean, we didn't have enough towels, called for them and they were never brought up. The bathroom had clearly not been swept, hair and trash was on the floor. The fridge leaked and never got cold, the TV stand was dirty.
Mediocre 2.0
Pros: Bed bugs
Good 6.0
Pros: The hotel itself was very nice and upscale.
Cons: Room had a lot of issues. It smelled bad when we walked in, could not get the room warmer than 66° Maintenance guy came and shut off the cold water for the air conditioning. That made the room go to 75° and stay hot. Made for a terrible nights sleep
Excellent 8.0
Pros: Friendly staff. Close to airport.
Cons: Offering free wifi only at lobby and charging for in-room wifi when not booking directly. This is an outdated practice as many competing brands are offering free wifi without strings attached.
Excellent 10.0
Pros: Our stay was excellent, my wife and I will stay again. Prices were excellent, staff wonderful. Thank you.
Cons: Nothing
Excellent 9.3
Pros: 24-hour pool, comfortable bed, free parking
Cons: Inconsistent shuttle schedule
Houston Marriott South at Hobby Airport - Houston
Rated no. 4
8.3
Excellent 8.3
Based on 232 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
9.3
Location
8.3
Overall
9.7
Overall 8.2 Excellent
Based on 787 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
9.3
Location
8.3
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.4
Location
8.2
Services
8.0
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
9.5
Cleanliness
8.6
Comfort
8.6
Location
8.4
Services
8.4
Staff
8.8
Cleanliness
8.6
Comfort
8.8
Location
8.4
Services
8.3
Staff
8.8
Cleanliness
8.7
Comfort
8.6
Location
8.4
Overall
10.0
Services
8.5
Cleanliness
8.4
Comfort
8.5
Location
8.0
Services
8.3
Staff
8.6

Excellent 8.0
Pros: The breakfast and the staff! Also the convenient location
Cons: The carpet is old and outdated with a lot of spots!
Good 7.0
Pros: Location, size of room, hot breakfast, staff, ac was nice and cold. Pool was open and it was and Indoor/Outdoor one.
Cons: The cleanliness was decent. Carpet had look like ink stains. Some holes in fitted sheet. Hot Tub didn't work.
Excellent 9.0
Pros: The return of the limited"hot breakfast".
Cons: To short a stay.
Okay 5.0
Pros: The pillows
Cons: Finding someone else’s hair tie. The night shift who checked me in. Same one fighting with people getting guns pulled on her.
Excellent 10.0
Pros: GRET PLACE TO STAY. LIKE THE LOCATION. STAFF WAS ALWAYS GREAT.
Cons: The BREAKFAST WAS NOT LIKE IT USE TO BE. NO POTATOES,GRAVEY, WAFFLES. We went and had breakfast at Kelly's.
Excellent 8.0
Pros: The courtesy of the black lady that showed that she cared about our stay and the older white lady was nice.
Cons: I didn't like that they kept running out of clean towels. There was a car wheels stolen off car and placed on bricks, this almost turned me away. The first night things were messed up. I told the first lady that I needed an handicap accessible shower rolling in which she assured me that it was. But when I arrive we were in handicap accessible room but not the roll in as requested. I call to tell her if her mistake. My husband could not shower so he was having a bad night. After a while I called to front to cancel our other 3 nights but a new lady was there and ask what was wrong. I explained it to her and she moved us to the correct room at 2am. It didn't matter about the time because my husband was able to shower and went to sleep. Rooms needs to be updated and carpet need to be replaced. Our 2nd night we requested sheets changed but when we return it appeared cleaned linen but the clean linen had stain ALL over it. The same young lady that check me in , she quickly replaced it with clean linen. As a customer we never should experience the things that we did while visiting hotel. Please tend to these small problems. Oh and the pool was out of order smh.
Okay 4.0
Cons: The fact that I had to put a hundred dollar deposit. Didn't find that out until I get there to check in don't tell you that on website at all. They didn't have enough breakfast to feed their guest.
Excellent 8.0
Pros: The size television pool , fridge and microwave,
Cons: Jacuzzi wasn't working...room phones are so outdated.no pool warmer for inside of pool
Mediocre 3.0
Pros: Near things I wanted to do.
Cons: No breakfast (advertised). Security was bad. Gates for parking out of service. A car had four tires taken while I was there. Response from woman at desk ¿Well, it¿s a bad neighborhood.¿ Though room was for two people only had enough towels, etc for on
Excellent 10.0
Pros: The staff is very cheerful and respectful. The Hotel Manager is the best I have yet to encounter at his job especially with customer service. Overall very happy to be a guest at the GreenTree Hotel.
Cons: Not anything.
Good 7.0
Pros: Staff helpfulness
Cons: Lack of guest laundry, breakfast grab bags still.
Excellent 8.0
Pros: Location
Cons: I was roomed next to the elevator that had a balcony into the lobby. This lead to a very noisy night.
Mediocre 3.0
Pros: the friendliness of some of the staff
Cons: I request to have my room serviced 2 days in a row to be told they aren't going to do it because they have a lot of check outs! NO CUSTOMER SERVICE AT ALL!!!
Mediocre 3.0
Pros: The room was decent
Cons: It was a smoke free hotel but people smoking all around and inside of hotel. My daughter has asthma so that was bad. The hotel was old on old and dirty. When we arrived the outside feature and inside was not compared to what is online. False advertisement
Poor 1.0
Pros: Horrible! Low end. Rude staff. Trash all around hotel. Dirty.
Cons: See above
Excellent 9.0
Pros: The low rate the room sold for.
Cons: The rooms are tiny. Lot of unnecessary furniture and clutter. Room does have a tiny fridge and microwave. Room also has not good television channels and programming.
Excellent 9.6
Poor 1.0
Cons: The other guests and the hotel was just run down
Mediocre 3.0
Pros: The staff is nice, friendly and efficient.
Cons: The time I was staying there, they had construction going on. I was trying to get some rest because I had a really bad migraine headache and I did not get any quality of rest and the heater wasn't working in my room and it was 42 degrees outside.
Excellent 10.0
Pros: Very nice.
Cons: Nothing
Excellent 10.0
Pros: Feels like home.
Cons: No
Excellent 9.2
Excellent 10.0
Pros: The room was nice for the amount of money that I spent. Great value.
Cons: Covid restrictions. Housekeeping would not enter room during your stay even though it was requested. They did offer extra linen if needed.
Good 7.0
Pros: Good location
Cons: Grungy, no pizazz, blah
Excellent 10.0
Pros: Clean and following COVID protocol.
Cons: No
Excellent 10.0
Pros: Very clean and staff was nice.
Cons: No cons whatsoever
Excellent 10.0
Pros:  
Cons:  
Poor 1.0
Pros: The young lady at the front desk was very helpful and accommodating
Cons: The room reeks of cigarettes there were also roaches
Poor 1.0
Pros: Nothing
Cons: Pretty much everything it was dirty the fridge didn't work no soap no toilet paper no room cleaning it was very bad experience
Okay 5.0
Pros: The rooms were very very comfortable extremely affordable I am deeply grateful for the opportunity
Cons: Unfortunately the concierge service was poorly equipped
Good 6.0
Pros: The staff was outstanding! Nice breakfast choices and fairly quiet. We also happened upon a cool, but pricey Mexican bar/restaurant that served late night and authentic, with live Banda/Tejano music. Security in the parking lot.
Cons: Location was not good. Property dated, but had been given a cosmetic face lift that made it feel a little fresher. The room had a musty, old odor. There was a "penalty for smoking in room sign". Really? Not a 3 star property.
Good 6.0
Pros: Location is good. People / staff are friendly
Cons: Rooms are out dated and channels choices are a joke. A/C has to run constantly in order to keep temp low. Temp does NOT go below 72.
Good 7.0
Pros: Manager was involved in a hands-on way which was noticed. He cleaned up after inconsiderate guests in the dining area before the staff could get to it. Greeted customers directly, inquiring of their needs and satisfaction. Rarely have I seen this.
Cons: No
Okay 5.0
Pros: It was close to the airport
Cons: The hotel had a bad smell when you entered the main lobby. It seems worn down. The room seems old as well.
Excellent 8.5
Pros: Location is great. Food is good as well.
Excellent 10.0
Pros: Great price plus room was excellent. Enjoyed evening free drinks and light supper plus breakfast. Staff very helpful and friendly. Would stay here again.
Cons: Didn't find anything wrong.
Excellent 10.0
Pros: Outstanding staff members and service.
Cons: N/A
Greentree Hotel Houston Hobby - Houston
Rated no. 5
8.2
Excellent 8.2
Based on 787 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
9.5
Location
8.9
Overall
9.5
Overall 8.3 Excellent
Based on 100 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
9.5
Location
8.9
Overall
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.7
Location
8.5
Services
8.2
Staff
8.7
Cleanliness
9.0
Comfort
9.6
Location
9.6
Services
8.9
Staff
9.0
Cleanliness
8.8
Comfort
8.4
Location
8.2
Services
7.9
Staff
7.7
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.5
Comfort
9.2
Location
9.1
Services
8.1
Staff
8.8

Excellent 10.0
Pros: Clean, comfortable and quiet.
Cons: All good, can't complain. I'd just would like to get a pair of bottles of water as a welcome. Also, faster internet connection would be helpful.
Excellent 9.0
Pros: Breakfast was great.First room we were put in was terrible.I asked for. A nice room that was cool and not musty smell.The second room was a lower floor and sutible. Loved the bar which was great to go ahead to order dinner there as well.Pool was not clean.
Excellent 10.0
Pros: It was a great facility. Huge, clean, and beautiful.
Cons: I don't remember getting the extra check in amount returned back to my account.
Good 7.0
Pros: Close to airport. Very friendly staff. Clean. Easy layover hotel for Houston Hobby flights
Cons: The restaurants were closed and so was the pool. We chose this hotel because it had restaurants and a pool.
Excellent 10.0
Pros: Karen, front desk receptionist was very polite, informative, and accommodating. She made My wire and I feel very welcomed. Their Cookies are amazing as always! Oh!! And Rosario in the Boardwalk restaurant had very good customer service skills. She was very attentive and the breakfast was one of the best I’ve had stateside in a hotel.
Cons: Absolutely Nothing! It was fantastic!
Excellent 8.0
Pros: The only issue we had was that the pool was closed.
Cons: The pool was closed.
Mediocre 3.0
Pros: The property was clean and staff was friendly.
Cons: We woke up early to leave Houston- no water for shower/flushing the toilet. No warning or heads up from the management. When I called the front desk to ask about the water, the poor manager had obviously been bombarded with disgruntled hotel guests before I called. He was polite but completely overwhelmed. Maintenance was trying to fix the problem but they had no idea why the issue had occurred. At $169 a night, I expected some sort of resolution. Comping 1/2 of my rate or giving me a free night voucher for another trip would have made me feel better. We were in town for a funeral and literally in the room 8 hrs total.
Excellent 10.0
Pros: Close to airport
Cons: Loud airplane noise
Excellent 10.0
Pros: The warm cookies and room service!!!
Excellent 9.0
Pros: Love the free shuttle to and from airport.
Excellent 10.0
Pros: Staff/Location
Cons: Everything was great!
Excellent 10.0
Pros: Staff was friendly and accommodating. Very clean environment.
Cons: I didn't like that it said there was a breakfast, and there wasn't because of Covid. I had children to feed and if I would've know there was no breakfast, I would've planned better.
Excellent 10.0
Pros: The room was really tidy! Everything was in great working shape, ice cold AC in the room! Had a pleasant stay
Excellent 9.0
Pros: Location and hospitality of staff
Excellent 10.0
Pros: Cool
Cons: Good place
Excellent 10.0
Pros: Awesome
Cons: No
Excellent 10.0
Cons: Pillows
Okay 5.0
Pros: The cookies.
Cons: The staff was rude and kept us waiting. The bathroom was not cleaned well. Luckily I had sanatizing wipes.
Good 6.0
Pros: The pool and pool area were nice.
Cons: It was dirty! When I first walked into my room, the toilet was clogged and very unsightly.
Excellent 10.0
Pros: EVERYTHING
Cons: Nothing
Good 7.0
Pros: The staff were very friendly and helpful.
Cons: N/A
DoubleTree by Hilton Houston Hobby Airport - Houston
Rated no. 6
8.3
Excellent 8.3
Based on 100 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
7.0
Location
8.7
Overall
8.1
Overall 8.1 Excellent
Based on 812 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
7.0
Location
8.7
Overall
8.1
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.3
Staff
8.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.7
Cleanliness
8.6
Comfort
8.4
Facilities
5.0
Location
8.6
Overall
6.0
Cleanliness
8.5
Comfort
8.4
Facilities
10.0
Location
8.7
Overall
9.7
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
7.9
Staff
8.3

Excellent 9.0
Pros: Clean & comfortable 3 stars Hotel
Cons: O don’t like the carpets in the rooms, are old and keeps a lot of dust.
Excellent 10.0
Pros: the room was very clean and front desk was helpful. We had plenty of space in the suite and the shuttle service was perfect.
Poor 1.0
Pros: The location was close to the area the wedding was at and the employee was very nice I know it wasn't her fault.
Cons: The shower had hair in it still from the previous visitors. The hot tub kept shorting out had to hit the reset button on a plug under the timer and the hot water knob leaked all over the floor. I also got bit by a spider while I was sleeping 2 nights in a row.
Excellent 10.0
Cons: The facility was nice, good location for what we needed. Everything was perfect, until we saw two roaches crawling across the dresser under the television.
Okay 5.0
Pros: Location is ok if you want to be near the airport
Cons: Still in the COVID era. Breakfast is basically a brown bag, no options to choose. We don’t eat meat so gave the sausage biscuit away. No milk, eggs, waffles, bread or fruit. This is a Best Western “Minus”, not a “Plus”. We ate breakfast out both nights. Too noisy if you’re on the 1st floor near the side entrances.
Excellent 10.0
Pros: Clean room; hotel clean in general, nice staff, location very convenient
Mediocre 3.0
Pros: The pool, and fitness room.
Cons: They made me pay a deposit on arrival, of 150 dollars. Not only that, they, did not have a hot tub, so i can soak. That made me made, the whole night.
Excellent 8.0
Pros: Location. Clean. Price per nite.
Cons: One staff member seemed distressed or distracted. Didn't see security in parking lot like previous stay. Saw several lurking individuals in parking area, uncertain if they were hotel guests or not
Excellent 10.0
Pros: Location Easy access to wherever I wanted to go. Cleaning staff were very accommodating.
Cons: Some of the front desk staff had attitudes. They were not friendly.
Excellent 10.0
Pros: The women at the front desk they were very pleasant very thorough and made sure that I was taking care of and that's all someone needs other traveling long term away from home. Especially
Cons: I really wanted a warm breakfast however I understood because of the pandemic so they're brown bags or exceptionally good with their sausage biscuits in them most hotels you get a granola bar and Apple maybe a milk and a juice and that's it.
Excellent 8.8
Excellent 9.0
Pros: Very nice. Clean. I love the bathroom/Shower.
Cons: I dont do carpets too much. Scares me 'cos of germs.
Okay 5.0
Pros: Location
Cons: Metered a/c. Who can sleep at night in a hotel without the fan constantly running? I understand they want to save money but at the expense of the customer's comfort? It was very hard to sleep because it got hot in the room.
Excellent 10.0
Pros: For being in what I would consider not the best part of town, we felt safe here. The staff were all very friendly and helpful, room was clean, and the to-go breakfast was better than most we have had during the pandemic.
Poor 1.0
Pros: Very dirty exterior and parking lot. Vagrants hanging around. Would never stay here again.
Cons: Just about everything. Very disappointing experience.
Excellent 8.0
Pros: Nice spacious room, good location, pleasant staff.
Cons: Carpet needed to be replaced-not just cleaned. It felt gummy.
Mediocre 3.0
Pros: The location
Cons: Not enough tv channels. Some things were broken inside
Excellent 10.0
Pros: The front desk called me after I was in my room to ask if everything was OK and working
Cons: No
Poor 1.0
Cons: When we got to the hotel it was totally dark and no one was at the front desk the door was locked. The hotel was closed I did see any lights anywhere. Why was I allowed to book a room online when the hotel had no Power. I want my money refunded.
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: It was very close to the airport.
Cons: There are some shady characters in this area of town near the airport.
Poor 1.0
Pros: Nothing
Cons: Roaches in the room
Okay 5.0
Pros: Very clean
Cons: Yes, a couple of employees had attitude and pillow was not comfortable very old
Excellent 9.0
Pros: How awfully nice the staff was.
Cons: Not really
Excellent 10.0
Pros: They have awesome beds! So comfy I wanted to stay in bed!!
Cons: Nothing! Everything and everyone helped create a safe and positive stay!
Good 7.0
Pros: Located near Hobby airport.
Cons: Housekeeping made the bed with the same linens I used for 3 days, even though they clearly smelled like sweat. They didn't provide enough toiletries and toilet paper. It was annoying having to take the dirty linens to the front desk, per hotel request.
Mediocre 3.0
Pros: Though the room was cleaned well, it was humid and it kind had a wet smell. I like the fact that there was a refrigerator and microwave in the room.
Cons: The The water pressure in shower was poor. The room didn't appear as what I seen on the website. The elevator needs maintenance. The buttons doesn't function properly. My key card didn't work properly and the door was hard to open.
Good 7.0
Pros: Close to the airport
Cons: The beds were hard and the air conditioning was not working well.
Good 6.0
Pros: It was clean enough for me and my daughters.
Cons: Could have been alil cleaner
Okay 5.0
Pros: House keeping made sure we kept clean towels
Cons: N/A
Good 6.0
Pros: Great location close to parking and the airport.
Poor 1.0
Pros: The room price per night.
Cons: This hotel is listed as pet friendly, to me is not pet friendly if the dog has to be 20lbs and under. For a two star hotel the pet fee is ridiculous.
Poor 1.0
Pros: Nothing; do not go to this place!
Cons: The staff was horrible! We arrived at the hotel around 2am. Upon arrival, we were told that our rooms were no longer available and the only rooms left were king standard rooms. We informed the receptionist that we booked a standard 2 queen room. Long sto
Poor 1.0
Pros: Nothing
Cons: Not even 5 seconds into the room and i had to clean the bathroom. I reported that the restroom was dirty snd the lady at the desk stated that she was the only one. So i had to clean it
Good 6.0
Pros: The 40 inch TV
Cons: Cleaning staff didn't come by till about 4:00 PM. We declined cleaning, since we were trying to settle in from our days activities.
Excellent 10.0
Good 6.0
Pros: Location
Poor 1.0
Pros: Didn't even stay inside and outside was trash. People were standing outside smoking in wrong places. A couple looked like employees. Person at desk didn't even acknowledge me when I came to desk.
Cons: She was with another customer, but never acted like she even saw me. I waited at least 20 minutes with out be acknowledge.and walked out.
Poor 1.0
Pros: After staying here for over 6 days the staff has been very rude it makes you feel almost uncomfortable staying here even after one has paid. I like to do nothing about the hotel other than the location because it is close to money friends and family
Cons: The manager as well extremely rude kept having housekeeping knock on my door over and over right at 12 noon check out even after the reservation had already been made and paid for
Good 7.0
Pros: Close to airport.
Cons: Nothing in particular.
Poor 1.0
Cons: I received at least 10 bites from fire ants.
Okay 5.0
Pros: Good location for airport.
Cons: There was a very strong, overpowering mildew smell. Thats the only reason I gave the room low points. I was so tired from working that I didnt want to switch rooms.
Good 6.0
Pros: Location of hotel and staff were excellent.
Cons: Thus us the second time I have been put in a handicap room. Not mad just curious.
Good 7.0
Pros: The staff were helpful and the breakfast was edible.
Cons: The shower was perpetually leaking and the tiles were broken.There was black mold on the tub.
Okay 5.0
Cons: I called before booking make sure I was getting two beds when I got there only 1 bed and I had already paid.there was a bug found in my bed also a spider the next night. 20 minutes before breakfast was over and was told no more bacon they where closed
Okay 4.0
Pros: Location.
Cons: The room didn't look or smelled too clean. The towels looked very old and were not perfectly white. Also the staff was somewhat rude and sounded unsincere.
Mediocre 3.0
Pros: Location
Cons: Rooms smell of mold combined with roach spray. Carpet is old. Sink had rusty fixture. The staff was friendly, switched my room but to no avail. Same issues in room #2. Luckily we were only there for overnight.
Mediocre 2.0
Pros: Location and east access to the airport
Cons: I was satisfied with the negotiated price. Upon check-in I asked for 2 beds. My elderly mother and I shared a room. The receptionist charged me an extra $20. She argued with me telling me that I was supposed to specify when making reservations, not chec
Okay 5.0
Pros: The breakfast
Cons: The lady at the front desk charged me twice for the room. My sheets were stained. The water in the tub would not drain.
Good 6.5
Pros: The employee very nice
Cons: Smell very bad
Good 6.5
Pros: The staff was great and location was good
Cons: The elevator was quirky and had no visible approval certification. The room smelled like cat urine. Not sure if there was some sort of Air freshener in the wall unit. We opened the window to help air it out and make it bearible to sleep in.
Excellent 9.4
Pros: The staff was wonderful, room was very nice, breakfast was outstanding!
Cons: Location not so nice, but I did not feel threatened at all. As a single, older lady, I came and went at all times of the day and not once was I was afraid. Cameras are everywhere and I saw a security guard during one of my late night/early morning tryst. Will stay here again.
Good 7.3
Pros: The service, laundry machines, complementary breakfast, facilities (fitness and pool)
Cons: Pool wasn't clean and no one checked or noticed from staff, the corridor rugs were old and smelly a bit
Best Western Plus Hobby Airport Inn & Suites - Houston
Rated no. 7
8.1
Excellent 8.1
Based on 812 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
10.0
Location
8.2
Overall
10.0
Overall 7.8 Good
Based on 369 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Location
8.5
Services
8.1
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.1
Services
8.2
Staff
8.4
Cleanliness
8.4
Comfort
8.1
Location
8.6
Services
8.2
Staff
8.5
Cleanliness
8.1
Comfort
8.2
Location
7.6
Services
7.5
Staff
8.1
Cleanliness
7.9
Comfort
7.8
Location
7.7
Services
7.6
Staff
8.0

Okay 4.0
Pros: Location
Cons: Cleanliness, tub needs resurfacing, smells hade to buy plug-in
Okay 5.0
Pros: The location for what I needed it for was great.
Cons: Pillows were too soft ,room had a mildew smell.
Mediocre 3.0
Cons: Checked in there were no towels in the room had to go downstairs and fetch them myself.
Mediocre 3.0
Cons: The overall maintenance of this hotel was very poor. The soap and shampoo in the room had been previously opened. The outside of the hotel was also in need of serious attention.
Excellent 8.0
Cons: Pool still not open.
Excellent 8.0
Cons: Housekeeping never gave a good clean even though I've been the for 12 days
Excellent 8.0
Cons: No indoor pool
Excellent 10.0
Pros: The full “Hot Breakfast” was excellent,with waffles,eggs,bacon,sausage,biscuits and gravy, oatmeal—just to name a few ! The bed was high , comfortable
Cons: Everything was perfect , there was nothing I did not like !
Good 6.0
Pros: It was what I exspected from a merriot
Cons: They like to call cops and bully
Poor 1.0
Pros: leaving
Cons: no breakfast but It was supposed to be a hot buffet breakfast but it was a bag to go for a muffin and orange juice
Poor 1.0
Pros: Nothing other then the staff being nice.
Cons: The room had a bad smell the light didn't work. We decided not to stay we checked out immediately. We didn't feel safe to much outside traffic look more like drug deals to me.
Excellent 9.0
Pros: Value Nice Security at Night Location
Cons: Small Fridge
Excellent 10.0
Pros: Everything
Cons: Alot of street ppl outside
Poor 1.0
Pros: Nothing
Cons: Shower was not working! No hot or cold water! People who staying here all smoking marijuana on the corridor and the rooms. There are many homeless people at the entrance and asking money. This hotel is not meeting Marriot standarts, do not stay there!
Okay 5.0
Pros: Update website! Would not of booked
Cons: Everything
Poor 1.0
Pros: Nothing
Cons: It was nasty, loud guest, room smell like smoke, just overall gross
Excellent 10.0
Pros: Comfy
Cons: N/A
Excellent 8.0
Pros: Location and spacious rooms.
Cons: The shower curtain was dirty are maybe hard water stains. Just not a good look.
Poor 1.0
Pros: Nothing
Cons: 4 out of the 5 times I¿ve made a reservation here, there¿s been some weird reason as to why we cannot be given a room that we¿ve already paid for. I give up on staying here.
Excellent 10.0
Pros: Staff was Super Friendly, location was excellent. Grab n Go Breakfast
Cons: N/A
Excellent 8.0
Cons: No breakfast as was listed.
Poor 1.0
Cons: Lack of communication and lack of a disaster recovery plan
Excellent 8.0
Pros: Price
Good 7.0
Pros: Clean room
Cons: Next to very loud interstate
Mediocre 2.0
Pros: Convenient enough location
Cons: The toilet was broken in one of my rooms and it took 24 hours before they sent someone to fix it. Also the hotel made a mistake with my checkin and tried to put me out a day early. I had to produce my original booking emails that included my receipt for t
Good 7.0
Pros: It was nice and clean
Cons: I had no problems.
Poor 1.0
Pros: Nothing
Cons: None of the amenities were available
Excellent 10.0
Cons: The hotel was great! Just wish I could have had a good cup a coffee. They were not serving coffee or breakfast due to COViD 19.
Excellent 9.0
Pros: The hotel was very clean. That’s what made me love it the lost. Hotel staff was friendly and always helpful. Have to take pts away for the expensive snacks. But my trip was wonderful, comfortable and it’s conveniently located near Hobby Airp
Cons: Again the Marked up Prices of the snacks and drinks where ridiculous. $4 for a canned soda ...(yikes!) Coronavirus !!!!
Excellent 8.0
Pros: Location was easy off and back on the interstate. Good location.
Cons: The lobby was updated and contemporary but the room was showOmg it’s age. Bathroom outlet didn’t work.
Good 6.0
Pros: Location
Cons: Worn out rooms
Mediocre 3.0
Pros: Close to the airport
Cons: The room and bedding were damp and smelled like mildew. Never cooled off or dried out.
Good 7.0
Pros: The location n check in attendant
Cons: Elevator was down for a couple of hour
Good 7.0
Pros: The property needs updating.
Okay 5.0
Pros: People were very friendly.
Cons: Bad location. No restaurants nearby.
Good 6.0
Pros: Young man at the counter was very kind and helpful
Cons: Hotel was basic, somewhat dirty
Good 7.0
Pros: Very nice room
Cons: HOUSE KEEPER NEVER ONCE VLEAN OUR ROOM R CHANGE THE BED
Excellent 9.7
Pros: I'll get my only complaint (which I find is becoming more common in many hotels--not just this one) out of the way. In order to access their wifi (which you must pay for) you have to download a Microsoft Wifi app on your computer. To download the app you have to have an internet connection. So, download it before you arrive, bring an ethernet cord or be prepared to go to the nearest McDonalds or Starbucks late at night when you realize this. Just a little frustrating. However, I had a nice stay otherwise. I stayed in the business suite which had a king bed with an adjoining large couch and two televisions along with a desk for computer work. It was a pretty calm hotel and came with a basic, but nice free breakfast in the lobby. There were families and all of the rooms were booked but we had no noise complaints. The bed was comfy and we did not want to roll out of it in the morning. I'd recommend a stay here. If looking for places to eat nearby, I'd reccomend Spanky's Pizza, Boudreaux Cajun food and Chocolate Wasted Ice Cream. All three were wonderful.
Fairfield Inn & Suites by Marriott Houston Hobby Airport - Houston
Rated no. 8
7.8
Good 7.8
Based on 369 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
8.4
Location
8.4
Overall
9.0
Overall 7.8 Good
Based on 172 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.4
Location
8.4
Overall
9.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.6
Comfort
7.8
Location
8.1
Services
7.3
Staff
8.4
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.6
Overall
8.8
Cleanliness
8.8
Comfort
8.5
Location
8.3
Services
8.4
Staff
9.1
Cleanliness
8.9
Comfort
9.6
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.2
Comfort
8.4
Facilities
10.0
Location
8.3
Services
7.9
Cleanliness
8.0
Comfort
8.5
Location
8.4
Services
8.5
Staff
8.5

Excellent 10.0
Pros: The staff was very nice and attentive.
Cons: I like everything about this hotel.
Excellent 10.0
Pros: They were able to provide us a room at 3:00AM when the hotel we originally booked was closed.
Excellent 9.0
Pros: I didn't eat breakfast
Poor 1.0
Pros: Nothing. Room had a motion sensor on the thermostat that reset back to 72 degrees every 10 minutes. Had to tape a piece of toilet paper in front of the motion sensor to keep AC on all night.
Cons: No security nor any video surveillance. Vehicle was stolen from front row of parking lot, less than 100 feet from front door. The only follow-up from Marriott was to open a "case" just to deny any responsibility. An absolute horrible experience!
Poor 1.0
Cons: Our room wasn't clean there was 2 small roaches in the restroom and our shower was dirty. Horrible won't be staying again.
Excellent 8.0
Pros: Front desk during check in was super nice and friendly thank you
Mediocre 2.0
Pros: The room smelled fabulous
Cons: The staff was terrible
Poor 1.0
Pros: Nothing
Cons: Parking on reservations said free, hotel charged extra. No fridge, no microwave. Parking lot full of trash, halls and carpet with trash stains all over, front desk girl had a horrid attitude, gave my room number to some random guy that kept knocking!!
Excellent 9.0
Pros: I liked the personal attention given to me upon arrival to the room.
Cons: The furniture was kind of dated. Overall, good experience.
Excellent 10.0
Pros: Nice hotel , the lady at the front desk is one of the best persons you will ever meet !! Professional and helpful ! Thanks for all
Good 6.0
Cons: The location is not good. All the roads are broken and there are no stores nearby.
Excellent 9.0
Pros: Cleanliness and interior design of room.
Cons: The bathroom's door didn't close because of hinge problem. Also there wasn't any safe box in the room.
Excellent 9.0
Pros: Smooth check in
Cons: No
Okay 5.0
Pros: Entrance
Cons: Bitten by bugs
Excellent 10.0
Pros: Everything was great
Cons: No
Excellent 10.0
Pros: Everything was great
Cons: No
Excellent 9.0
Pros: Room/Bed
Cons: Parking lot.
Okay 5.0
Pros: The way the rooms are located I'm a smoker and how easy it is to go outside and smoke .the breakfast lady was the best staff member she shinened for her hospitality and customer service as busy as she is she made sure I was not rushed she made me feel wel
Cons: A front desk man at night I already stayed at hotel 2 nightshade a reservation a few nights later went to check in he would not accept my I'd that I was given by Harris county jail he was screaming at me which he was already bigger then me
Excellent 10.0
Pros: I¿ve stayed at many hotels in this area. This is the nicest hotel for the value, or at least it was the day I booked it
Cons: It was good, no real complaints
Poor 1.0
Pros: Absolutely nothing
Cons: Yes everything. Staff are crooks and absolutely terrible
Good 6.0
Pros: The staff was amazing !
Cons: The AC UNIT SOUNDED LIKE A TRUCK
Okay 4.0
Pros: proximity to airport
Cons: Since most quests traveling, there needed to option for food 24/7
Okay 5.0
Pros: Staff was very pleasant and helpful.
Cons: Room was not up to standards on cleanthiness. Air conditioner was extremely loud. Handle in the shower fell off when my wife turned the water off. Room was not up to standards in my opinion.
Good 7.4
Pros: I liked the breakfast in the morning and the outdoor seating.
Cons: It took forever to get my room cleaned up. I ended up having to ask if the room was on the list and the reply was “what do you need?”. Also, it seems weird to complain about it, but the bed sheets were rough to the point that my skin felt like I got rug burn. The front desk was very nice and overall a good place to stay.
Excellent 9.1
Pros: Staff was very friendly. Check in and out was super easy. Room was very clean, bed was comfortable.
Cons: Room and hotel was very clean but I only gave 4 stars because the elevator had a bad odor. In the lobby they have what they call a "full service restraunt and bar" but only 1 person was working it as a cook, cashier, barista, everything. It wasn't her fault but we had to wait forever.
Excellent 8.8
Pros: Conveniently located of the freeway and close to Houston Hobby the Courtyard made a good location for travelling around Downtown and South Houston. The common areas are clean and modern with some nice touches, illustrated books in the lobby specific to the area give the visitor good reading material and possibly spark the interest to visit local attractions. The rooms were comfortable we experienced no issues during our stay. The staff were very helpful and courteous.
Cons: We stayed Wed - Sun. The breakfast area closed at 10. a.m. on Sunday, many people came to the restaurant between 10 & 11 looking for breakfast items. We felt that breakfast could have been served until 11 a.m. on a Sunday. In defense of the staff they continued to serve coffee, donuts etc. until around 10.15.
Courtyard by Marriott Houston Hobby Airport - Houston
Rated no. 9
7.8
Good 7.8
Based on 172 reviews
Details
Reviews

Cleanliness
7.8
Comfort
8.0
Location
8.0
Services
7.7
Staff
8.6
Overall 7.7 Good
Based on 61 reviews
Cleanliness
7.8
Comfort
8.0
Location
8.0
Services
7.7
Staff
8.6
Cleanliness
7.2
Comfort
7.2
Location
8.1
Services
7.2
Staff
8.8
Cleanliness
6.6
Comfort
6.6
Location
6.3
Services
6.9
Staff
7.5
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.1
Staff
9.4
Cleanliness
8.3
Comfort
8.7
Location
8.4
Services
8.1
Staff
8.8
Cleanliness
8.9
Comfort
9.1
Location
9.3
Services
8.6
Staff
9.5

Excellent 9.0
Pros: Cleanliness and great staff
Cons: No
Good 7.0
Pros: For the money I paid, I got my money's worth. I was close to the airport the room was very clean,it had a refrigerator and cable.The bed was comfortable and the air conditioner was excellent. I will stay here again.
Cons: The first room they gave me the room key did not work. It must of been their reader, because when they seen me upfront they came and gave me another key.
Excellent 10.0
Pros: This was a great stay! Clean rooms, quiet, and a friendly staff!
Cons: Nothing everything was as expected or better then expected
Excellent 10.0
Pros: Always a great place to stay.
Cons: Nothing.
Excellent 10.0
Cons: Courteous and professional staff, nice room.
Excellent 9.0
Pros: IT WAS CLEAN AND EXTREMLY SPACIOUS
Cons: NO
Excellent 9.0
Pros: Location
Mediocre 3.0
Pros: The dudes working there were friendly enough. Nice guys.
Cons: Roaches, ants, bathtub was broken.
Poor 1.0
Pros: Price. TV channel selections.
Cons: Outside noise. Didn’t feel secure because the door had clearly been kicked in. It didn’t even close all the way. There was no iron in the room. The bathroom was disgusting. The toilet continued to stop up. Housekeeping was a no show. The tow
Excellent 10.0
Pros: Easy check in process very friendly staff
Cons: No
Excellent 8.0
Pros: Was nice and calm stay like we thaught.room was good size.
Cons: Wifi not there amd breakfast need to improve if possible
Excellent 10.0
Pros: This location was clean and the beds are soft. Cold air clean a.c. filters. Very good value .
Good 7.0
Pros: Very very close to the airport..
Cons: You basically have somewhere to sleep.. That's about it. 0 amenities. An old microwave is about all you will get!
Mediocre 3.0
Cons: Whole room needs update. Top covers were extremely dirty
Americas Best Value Inn Houston Hobby Airport - Houston
Rated no. 10
7.7
Good 7.7
Based on 61 reviews
Details
Reviews

Cleanliness
7.8
Comfort
8.0
Facilities
8.5
Location
8.1
Overall
9.0
Overall 7.3 Good
Based on 305 reviews
Cleanliness
7.8
Comfort
8.0
Facilities
8.5
Location
8.1
Overall
9.0
Cleanliness
7.2
Comfort
7.4
Location
7.6
Services
6.8
Staff
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.1
Comfort
8.5
Location
8.5
Services
7.7
Staff
8.4
Cleanliness
8.3
Comfort
8.5
Facilities
8.0
Location
8.2
Overall
10.0
Cleanliness
8.3
Comfort
8.4
Facilities
8.8
Location
8.6
Overall
9.2
Cleanliness
8.4
Comfort
8.3
Location
8.4
Services
8.0
Staff
8.6

Mediocre 2.0
Pros: Leaving
Cons: Elevators didn't work and no help carrying bags to 3rd floor, A/C unit stuck on high would not shut off, hideaway bed no linen and was sloped downward, only 2 towels asked for more and was told they didn't think they had anymore might be able to get us 2 more. Room was filthy and had to kill spider in bathroom and so much more
Excellent 10.0
Pros: No breakfast served
Cons: Breakfast
Good 7.0
Pros: The location was great. The room was not bad at all. We needed a room with 2 TVs for the kids. But, that's the kids complaint. The value for the money was great. The elevator didn't work but we were on the 1st floor.
Cons: Working vending machines would've been good.
Okay 4.0
Pros: I liked how close it was to all the stores . Joshua the front desk clerk and the security guard were amazing super friendly, respectful and helpful !!!
Cons: There was a lot of things I didn't like actually , first the king size room reeked like smoke and I had 3 kids under the age of 6. The queen rooms were infested of roaches and the restroom was super dirty when we got there . Lastly the elevator were broken and we were in the third floor so we had to carry all the luggage, plus all the kids up at the same time .
Okay 5.0
Pros: The staff were friendly.
Cons: It smelled like marijuana in the halls, the rooms weren¿t the best quality ie scuffed walls, rust, burnt out bulbs, some cockroaches.
Poor 1.0
Pros: Nothing😵
Cons: The elevator was broken and they neglected to informed me before I got their. The staff sayed that it was on the web sight but I didn't see it. Seem like they could of called and let us know, but didn't. I asked if there was any rooms on the first floor, but wasn't. I asked if they could give me an discount and she said only the manager could and there's no manager on duty. Well that's great.....not. The clerk wasn't nice a all....very nonchalant about the hold thing. I have stayed at many Comfort Inns and never had service like that. A matter of fact I stayed at one on Sunday during the same weekend and had the same problem with the elevator but they were professional enough to call and let me decide what I needed to do.
Poor 1.0
Pros: Nothing at all. Absolutely worst experience we had and to top it off our car got broken into. From the start our two rooms were horrible. The hotel elevator was broken and we were put on the third floor. I scanned the room and found stains.
Cons: I scanned the room and found different people¿s hair in between the sheets, and a flea on the bed. The room smelled like smoke so I went to Walmart and bought my own deodorizer because they didn¿t help.
Mediocre 3.0
Pros: The staff (not the manager) were very willing to help me.
Cons: Everything was broken, the elevator, the bathroom door, there were holes in the wall, it was hot in the lobby...it was bad. I only stayed there for a few hours and then left.
Mediocre 3.0
Pros: The night shift guy working the desk was the only good part of the hotel
Cons: The hotel is TERRIBLE. Not at all on par with what you expect from Comfort Suites. Everything is falling apart, from the broken pieces of rusted gate outside to the pool that looks like something from a C-list horror movie. Rooms are also falling apart
Poor 1.0
Pros: Not a damn thing
Cons: Blood on the sheets (unwashed) layers of filth in the air conditioner had my husband sneezing all night, the carpet had my feet dirty, the hotel stank. There is a $100 deposit they don't tell you about until check in. They should be paying us $100.
Good 6.0
Pros: The room space and cleanness of the room.
Cons: It was under construction and the website didn't say that, so the entry way had construction stuff. Also the elevators didn't work, luckily we were on the second floor. Our room was nonsmoking, but still had a smoking smell. Outside hotel looked unkept.
Excellent 9.0
Pros: Quiet
Cons: Na
Poor 1.0
Cons: A giant flying roach was in our room when we told the front desk he didn’t do anything but yell at us for not wearing a mask.
Okay 5.0
Cons: Hotel was dingy. Check in staff didn’t wear masks. No airport shuttle
Poor 1.0
Pros: The staff was friendly
Cons: This hotel is disgusting. It needs a MASSIVE renovation. It has apparently been bought and sold maybe more than that nice. It is dirty and in total disrepair. Toilet wouldn’t flush. Burned out/mismatched bulbs in the bathroom, mold in tub. Stains a
Okay 5.0
Cons: The website list Shuttle service to the airport - NO Shuttle service - this caused me to keep my dental car overnight then turn it in very early for my morning flight. Beat up old Hotel - Comfort Suites needs to have the operator clean up this OLD pro
Mediocre 2.0
Cons: Roaches in my room
Good 7.0
Pros: Location and size of room. The staff was very friendly. Offered help because of an outage of theirs.
Cons: Needs remodeling. Shortage on towels. Boken washer and dryer.
Okay 4.0
Pros: Just one night stay
Cons: Holes in walls and ripped out shower
Good 7.0
Pros: The hotel manager
Cons: The room smells bad
Poor 1.0
Pros: Beds were comfortable and room was big.
Cons: Seemed old and not upkept. Called ahead and was told there would be breakfast but it was closed. Elevator was not working and had to carry luggage to second floor.
Poor 1.0
Pros: Price
Cons: Upon arrival hotel access was locked, no staff on location. Secirty let me in after 20 minutes of knocking. No access to my paid reservation. No breakfast in morning. Pool was black with filth. Awful experience.
Excellent 8.0
Pros: nice clean
Cons: no pool
Mediocre 2.0
Pros: Pool was dark green. No elevator iswas for working, no coffee machine in room ask for one it never came. Would never stay there again.
Poor 1.0
Cons: There's no staff, as it was past 9pm, the elevator was broken, we had to climb stairs. Shower curtain was ripped, the drywall close to tub was rotten, Tub was clogged, and the queen bed wasn't even functional. Collapsed on one side.
Okay 5.0
Pros: The room was nice and clean.
Cons: The check in was difficult because the hotel changed their check in times but it was not reflected on the website. I had to call several times to the manager in order to be able to check in.
Mediocre 2.0
Cons: The acc other than that nothing like the photos and there breakfast bar was terrible
Excellent 8.0
Pros: Great location, friendly staff, and overall clean room.
Cons: There were odd paint cover ups in multiple places on the walls. There was a questionable stain on the ceiling above the shower (kind of looked like blood) and what could have been dust or mold on the wall by the lamp above the couch.
Excellent 10.0
Pros: The hotel was clean and comfortable. The location was great.
Cons: It was an older hotel and could have used some updating.
Excellent 10.0
Pros: clean, quiet, comfortable
Excellent 10.0
Pros: Clean, convenient faculty with a friendly helpful staff!
Excellent 10.0
Pros: Room was very large, clean.... staff friendly and helpful.... this hotel should be rated far above what it is... did not do breakfast so cannot comment
Cons: the top lock was broken, but I reported it to the front desk when leaving and they wrote it down and thanked me for letting them know
Excellent 10.0
Pros: Good staff and nice hotel for the price.
Cons: Location but still good for trafic
Excellent 9.0
Pros: Location, cleanliness, lack of smell from smoke, parking, overall condition was kept up well and the room had a Bible, as I forgot mine.
Cons: The only negative was the workout room. Both treadmills were not operative.
Excellent 10.0
Pros: Staff was helpful and courteous. Room was spotless and comfortable.
Okay 5.0
Cons: Walls were very stained and dirty. Bath tub was rusty and stained. The lobby and halls smelled like pee. The room smelled the sewage whenever water was ran in bathroom. It was updated but smells very old and stale.
Excellent 10.0
Pros: Great value. Good comfortable room. Good breakfast.
Cons: The airport neighborhood is not the greatest.
Excellent 9.1
Cons: Rooms slept really stale
Excellent 8.2
Pros: Very close to airport for easy access ..
Cons: Gym needs some improvement and AC/heating unit was little noisy.
Good 7.0
Cons: You had control over your room's temperature.
Mediocre 3.0
Pros: The room was nice.
Cons: The fitness equipment was broken, the staff themselves were not very approachable. It seemed that everyone I asked a question they seemed bothered. There was only one member of the staff that was friendly, a female that works in the morning.
Good 7.0
Pros: The rooms were clean & beds comfortable. We stayed two different nights before & after a cruise. The first night when we called for a shuttle we were told to take a cab & they would reimburse us. Very accommodating!
Cons: No
Excellent 10.0
Pros: Located next to the airport.
Cons: Didn't find a good place to eat dinner.
Good 6.2
Pros: Would not let me stay in the room until my ride showed up but did share their lunch pizza with me which was nice.
Comfort Suites Hobby Airport - Houston
Rated no. 11
7.3
Good 7.3
Based on 305 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.1
Facilities
8.0
Location
8.3
Overall
9.0
Overall 7.3 Good
Based on 165 reviews
Cleanliness
8.3
Comfort
8.1
Facilities
8.0
Location
8.3
Overall
9.0
Cleanliness
8.0
Comfort
8.1
Location
8.0
Services
8.0
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
8.4
Comfort
8.1
Location
8.1
Services
7.9
Staff
8.5
Cleanliness
9.1
Comfort
8.4
Location
8.6
Services
8.6
Staff
8.8
Cleanliness
8.5
Comfort
8.1
Location
8.6
Services
8.3
Staff
8.6
Cleanliness
8.6
Comfort
8.2
Location
8.2
Services
8.5
Staff
9.5

Excellent 10.0
Pros: The manager help with everything
Cons: No
Poor 1.0
Pros: Room was clean
Cons: Hotel was overbooked, had made reservation weeks in advanced. Had to talk to staff to work things out in order to get a room
Mediocre 3.0
Pros: Tge
Cons: Hotel had great ratings for cleanliness- it was dirty. The hotel felt gross. We had to be moved because the room we checked into the bed was slept in- bed had obviously been laid in, make up all over the pillows, sheets had hair all over them.
Good 7.0
Pros: It was clean and convenient.
Cons: The elevator was broken so we had to use stairs.
Okay 4.0
Pros: Beds were comfortable and room seemed clean, except TV remote control. Staff seemed nice and attentive.
Cons: The bath tub was clogged up, water wouldn't go down the drain appropriately. I ended up showering with my feet covered in my own dirty bath water. The shower head was weak too. There were only 2 large bath towels and we were a group of 4. Elevators were down and one of our family members was an elderly person with arthritis so going up the 4 floors by stairs was hard on her. I always wipe down with my own wipes when I arrive at any hotel, everything seemed clean except the TV remote... wipe turned out very dirty when I cleaned it even though remote was in a plastic bag as if it had been cleaned.
Poor 1.0
Pros: We were put in a dirty room, move to second dirty room and plugged toilet, moved to 3rd room, no coffee or conditioner. I had my disabled mother and sister on crutches with me along with 6 suitcases to move everytime. I tried to call, and response.
Cons: Too much to list. The maid staff needs to be retrained.
Excellent 9.0
Pros: The bed was really firm so be prepared for a stiff night
Cons: The bed
Mediocre 3.0
Pros: nothing
Cons: yes, one of the male receptionist was rude. I was told I couldn't bring my SERVICE dog to the hotel! I do not plan on staying in this hotel in the future
Excellent 10.0
Pros: Hotel employee and the rest of the staff were so helpful! I arrived very early and accommodated me. The room was spacious and everything was separated by doors.
Cons: Not easy to get out of the parking lot at times.
Excellent 10.0
Pros: Everything was great
Cons: No
Mediocre 3.0
Pros: Good location
Cons: 1. No Airport shuttle, even though it was mentioned on the website. I had to spend $12.99 for Uber and $5.00 to tip the driver. 2. No free breakfast which is very important for a business traveler.
Excellent 8.0
Pros: Separate bedroom from living area.
Cons: Walls thin.
Poor 1.0
Pros:  
Cons:  
Okay 5.0
Pros: Price
Cons: Location, cleanliness
Good 6.0
Pros: Nothing
Cons: Had to change rooms due to toilet not working
Excellent 10.0
Pros: Location, customer service , price
Mediocre 2.0
Pros: The only thing I liked is that there was plenty of parking.
Cons: Location location location -Terrible location, caught several people looking into my car, constantly asking was I lost -Rooms were dirty -Ice machines broken -No clean towels -No amenities were available for me to complete my meeting
Excellent 10.0
Pros: Hotel employee and all of the customer service girls. Maintenance guy,  is always on the spot. I love this hotel. Great group of folks.
Cons: If something is wrong, they fix it.
Excellent 9.0
Pros: It was really close to the school I was going to.
Cons: They never refilled my coffee whenever I asked them to
Excellent 9.0
Pros: Clean hotel and Spacious rooms. Everything was flawless.
Cons: I could slightly hear person next room snoring at night.
Excellent 8.0
Pros: Staff was great and the rooms were nice and clean.
Cons: There were soundproofing issues that made the stay challenging.
Okay 4.0
Pros: Location is ok
Cons: Comforter cover had brown stains, comforter has even more stains. They refused to bring me a new one when I checked in, said I had to come down and get a different one if I wanted it. The next day they did replace it with a clean one.
Excellent 10.0
Pros: Service is always fast and they get you to your room fast. Clean hotel and rooms.
Cons: Miss the breakfast
Good 6.0
Pros: Friendly staff at desk. Wipes provided with room key cards.
Cons: Be aware that airport shuttle is not being offered right now due to pandemic. Exterior and lobby appear more updated than the rooms. Hopefully all of the solid surfaces in the spartan room mean it is easy for them to clean.
Poor 1.0
Pros: Nothing
Cons: No clue how this hotel is allowed to be a Four Points. Ran down and dirty. Also website shows airport shuttle but I was told I’d have to take an UBER.
Good 7.0
Pros: Staff was friendly and efficient. Close to airport. Good price.
Cons: Facilities were older/dated, and did not look/smell as clean as other places we’ve stayed during COVID.
Mediocre 3.0
Pros:  
Cons:  
Poor 1.0
Pros: It was dirty and gross! Smushed cockroaches on the wall, bathtub had small curly hairs and dirt all in it, bed skirts had what appear to be blood&other splatter all over them. Ice machines broken & staff was rude and very slow. DO NOT STAY HERE!
Cons: It’s close to the airport, but there are way better hotels also close to the airport!
Good 7.0
Pros: Staff was kind
Cons: Shower head had built up residue, needed to be changed
Okay 4.0
Pros: Very close to the airport, room was well appointed and very modern, bed and furniture were very comfortable.
Cons: The room was infested with ants!! I didn't notice when I got there, but in the morning there were ants running all over the room by the window. I raised the issue at checkout and was promised followup by the GM, but didn't hear back.
Good 6.0
Pros: The staff was nice.
Cons: It was to close to the highway. The walls were very thin. I could hear everything all night and morning and barely slept because of it. I am a light sleeper though.
Mediocre 3.0
Pros: It was next to the freeway.
Cons: Our toilet didn’t have a toilet seat. That was just awful.
Good 6.0
Pros: It was alright.
Cons: We waited a few minutes at the lobby to check in because there was no body at the front desk. I even tried calling and no one answered. We also paid for valet parking but we had to park the car ourselves. What is the point of valet parking?
Mediocre 3.0
Cons: Elevator and hallway smells , people smoking weeds and cigars. Not enough towels no housekeeping during our stay.
Mediocre 2.0
Pros: The staff was nice. The executive suite was unique.
Cons: Pillows were disgusting. Beneath the thin pillow cases, they looked filthy, at least 3 of the 4 pillows were dirty. I did not sleep on them. And I was scared about what I might find under the sheets.
Poor 1.0
Pros: Location and room size
Cons: Never had any towels to bath with and house keeping never came with items when asked. staff didn't do anything u ask of them, they lied a lot and brushed you off as if u hadn't request simple things.
Good 6.0
Pros: The price.
Cons: The location and staff.
Poor 1.0
Pros: The staff
Cons: Everything it was terrible
Good 6.0
Pros: Good location, cold AC, plenty of towels and quiet
Cons: the rooms don't have power stations for electronics. I had to move furniture to find a plug to plug in my laptop. Very uncomfortable desk chair. No breakfast, no clean sheets day 2 of my stay and they didn't replenish the towels either
Good 7.0
Pros: Price and staff was nice
Cons: Bed sheet was stained and it had female hairs on the bed. Definitely not the cleanest.
Good 7.0
Pros: Location
Cons: They ask for deposit down and they charger my card 3 twice
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: The staff personnel were wonderful!
Cons: The room was small and smelled bad.
Poor 1.0
Pros: Nothing
Good 6.5
Pros: I like that the hotel was pretty clean with a soft bed.
Cons: They were running low on clean towels, the kitchen closed to early a drink at the bar was pretty expensive $13 a drink starts to add up quickly.
Four Points by Sheraton Houston Hobby Airport - Houston
Rated no. 12
7.3
Good 7.3
Based on 165 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.7
Location
7.1
Services
7.7
Staff
7.7
Overall 7.1 Good
Based on 14 reviews
Cleanliness
7.9
Comfort
7.7
Location
7.1
Services
7.7
Staff
7.7
Cleanliness
9.2
Comfort
9.2
Location
7.5
Services
8.3
Staff
8.3
Cleanliness
8.8
Comfort
7.5
Location
8.8
Services
8.5
Staff
9.2
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
5.0
Comfort
5.8
Location
3.3
Services
5.0
Staff
5.0
Cleanliness
2.5
Comfort
2.5
Location
2.5
Services
2.5
Staff
2.5

Poor 1.0
Pros: Left before breakfast because the air conditioner in the room didn't cool at all after the 1st room we was assigned had a plugged toilet
Cons: The rooms should have been inspected before assigned
Excellent 10.0
Pros: I like all
Cons: I liked everything, just something very small that I didn't like is that they didn't have orange juice since I don't drink coffee
Downtowner Inn and Suites - Houston
Rated no. 13
7.1
Good 7.1
Based on 14 reviews
Details
Reviews

Cleanliness
6.8
Comfort
6.9
Facilities
3.2
Location
7.2
Overall
3.2
Overall 7.0 Good
Based on 276 reviews
Cleanliness
6.8
Comfort
6.9
Facilities
3.2
Location
7.2
Overall
3.2
Cleanliness
4.6
Comfort
4.6
Facilities
4.6
Location
4.6
Overall
3.0
Cleanliness
4.0
Comfort
4.5
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
6.9
Comfort
6.7
Location
7.2
Services
6.8
Staff
7.7
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Staff
2.0
Cleanliness
3.0
Comfort
3.0
Facilities
2.0
Location
2.0
Overall
3.0
Cleanliness
7.4
Comfort
7.5
Location
7.7
Services
7.8
Staff
8.3
Cleanliness
6.8
Comfort
7.0
Facilities
2.0
Location
7.7
Overall
2.0
Cleanliness
6.6
Comfort
6.7
Facilities
3.0
Location
7.0
Overall
3.0
Cleanliness
6.3
Comfort
6.6
Location
6.7
Services
6.3
Staff
7.4

Poor 1.0
Pros: Quiet cool place for me and baby girl.
Cons: The shower head fell off and hit me in the head when I was turning on the shower.
Excellent 8.0
Pros: The room had a microwave and fridge
Cons: There¿s sketchy people that walk around at night and talk really loud. A guys money got stolen from his room and the hotel couldn't do anything about it.
Good 7.0
Pros: The king suite was nice and clean. The location is convenient. If they just stop the stragglers from hanging around this would be the perfect hotel
Cons: All the loud noise and strangers hanging around all night. Homeless people all on the steps. One guy threw up Friday night right on the steps we had to walk down and it was never cleaned up during our 3 day stay.
Mediocre 2.0
Pros: #1. the light over the bed in room 140 was not working #2. when I opened the soap package, the soap came apart in multiple pieces (old expired product) #3. the room was not clean (dust, sheets did not smell clean, hair in bathroom) #4. there was toilet paper stuck inside the wall in the bathroom
Cons: #1. the light over the bed in room 140 was not working #2. when I opened the soap package, the soap came apart in multiple pieces (old expired product) #3. the room was not clean (dust, sheets did not smell clean, hair in bathroom) #4. there was toilet paper stuck inside the wall in the bathroom
Poor 1.0
Pros: NOT A GOT DANG THING❗️❗️❗️
Cons: I Will Start This Off With , Thank You Selana Because You We’re The Only Help ❗️As For Everybody Else Let’s Get Into It . First Off This Hotel Is A SCAMMM & I DO NOT RECOMMEND IT TO ANYONE . My Card Was Charged Here & Multiple Other Places (FRAUDULENT TRANSACTIONS) PAY WITH CASH ONLY ❗️❗️❗️ After Giving My Card Information I Had To Change My Whole Bank Account From Information,Card & So Much More OUT FOR NEW EVERYTHING. This Hotel Smells Of Cigarettes BUT ITS A NO SMOKING ONE . I DONT KNOW IF THE STAFF IS STINGY OR JUST RACIST ASH BUT THEY WOULD NOT CLEAN ME N MY FAMILY ROOM UNTIL WE LEFT . They Push A Button At The Front That Cancels Your Key Card To Get In Your Room So Therefore You Have To Walk Back To The FRONT SO THEY CAN FIX IT ❗️❗️❗️❗️ We Never Received Fresh Tiles,Tissue Or Anything Else That We Paid 70$ A NIGHT FOR ❗️WE HAD TO TAKE OUR STUFF WE NEEDED,WE MADE OUR OWN BEDS CAUSE STAFF WOULD NOT ! NO BREAKFAST . POOL FULL OF LEAVES . The Front Desk Barely Speaks English & They Lie About Everything . They TOW YOUR CAR IF ITS MORE THAN 10 MIN PARKED OUT FRONT , YOU WAIT IN LINE FOR HOURS UNTIL A ROOM IS AVAILABLE (LOBBY ALWAYS FULL)
Good 7.0
Pros: The property is convenient for shopping and restaurants. The room was spacious and fairly clean. The front desk was very pleasant and helpful. He was going far beyond getting a gift card My Boss gave me verified and working for the room payment that day.
Cons: We were put in the back of the building and kept up all night by drug dealers and prostitute and even had one knock on the door. We stayed here before and there was a couch in the room this time it was replaced by a second coffee table giving us no place to sit down except for the bed.
Mediocre 2.0
Pros: nothing
Cons: Yes the front mgr's attitude
Poor 1.0
Pros: Nothing
Cons: Nope
Excellent 10.0
Pros: JUST A GREAT PLACE TO STAY SAFE CLEAN NP DRUGS NO PROSTITUTES NO LATE NIGHT WALKING AROUND IN THE PARKING LOT .....24 HOUR SECURITY
Cons: Under renovation during my stay
Mediocre 2.0
Pros: Looks worse than an abandoned Crack house.
Cons: This place was so bad I refused to let my children sit on there beds... the pictures are all fake. You would be better off sleeping in your car. The "bates" motel had got nothing on this place!
Mediocre 2.8
Pros: We did a late check in and forgot to call - the front desk hopped up as soon as we rang the doorbell.
Cons: JUST changed ownership. Long hair all over the floors and the water never flushed clean - came up brown.
Mediocre 3.7
Cons: The room wasn't clean. Its said breakfast and there was no breakfast.
Mediocre 2.0
Pros: That I didn't get robbed for everything I own just the money wasted on a nasty room!
Cons: Advertising was wrong, it said breakfast but nothing provided! No heat so they gave me an extra nasty blanket. 1st room had person in it and I thought I might get shot. Called to complain and customer service rep said they would refund 20% within 10 min. Called an hour later and it still didn't post and ended up taking a week to get $10 that I don't know if I ever even got! I should get a full refund and next room free because this was horrible!!!!
Mediocre 3.1
Pros: Price only
Cons: Hard to find the hotel it was hidden and hotel sign wasn't lit up which made it harder.. Lobby restroom had no soap, toilet paper went in trash.. The room had no soap, no amnesties of any sort..no iron or ironing board.. Outlet covers were broken.. broken outlets .. missing fire alarm with wires exposed so it wasn't working and there were roaches in the room.. bed covers had cigarette burns.. Door didn't close properly and was loose..building structure was damaged siding and Fascha boards.. grass was high around pool area.. Trash through out property..
Mediocre 2.5
Pros: staff was okay
Cons: the area is terrible, there are people that actually live there and very shady, loud, and obnoxious, terrible overall
Mediocre 2.0
Cons: It was poor cleaning bad smell. Roaches and loud music and fights
Okay 4.0
Pros: It was next to the pool
Cons: We couldn't get inside our room
Mediocre 2.0
Pros: Close to freeway 45
Cons: Receptionist was rude , dirty environment, mosquitoes inside the room, break fast was as good as nothing. Not recommended for any one.
Mediocre 3.7
Pros: The only thing I can say I like was the price... Nothing else.
Cons: Everything... Not only it was dirty, I also felt unsafe all the time, mostly because of the hookers and drug dealers around the area whilr having all doors (but the lobby one, which customers cannot access at night) unlocked. Also, my bed had bed bugs and I saw a few roaches around. I was with my girlfriend and it was a terrible experience. I do not recommend it at all.
Okay 4.0
Pros: extremely hard to find from road. No prominent sign
Mediocre 2.0
Pros: There was obvious drug/ prostitution going on at this location. Trash that had been collected was just sitting in garbage bags @9 pm on the grounds. Rooms were dirty. me and my friend felt very unsafe. This is not a place for families. Only if you are desperate and not afraid of getting mugged or robbed should you stay here. Don't believe the good reviews.
Cons: The front desk clerk did not greet me. I greeted her.
Okay 4.5
Pros: The staff was polite and helpful.
Cons: The other guests seemed a bit sketchy. They said I booked two rooms for the same night when I only booked one. The sheets on one of the beds looked dirty.
Excellent 8.3
Pros: That it was pet friendly, television was flat screen with cable
Cons: Not enough towels
Red Roof Inn & Suites Houston - Hobby Airport - Houston
Rated no. 14
7.0
Good 7.0
Based on 276 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.5
Facilities
4.0
Location
8.1
Overall
3.0
Overall 6.5 Good
Based on 225 reviews
Cleanliness
7.3
Comfort
7.5
Facilities
4.0
Location
8.1
Overall
3.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
7.4
Comfort
7.6
Location
8.5
Services
6.8
Staff
7.9
Cleanliness
7.7
Comfort
7.7
Location
8.2
Services
7.1
Staff
8.0
Cleanliness
7.6
Comfort
8.0
Location
8.4
Services
7.8
Staff
7.6
Cleanliness
7.1
Comfort
7.2
Location
7.8
Overall
3.0
Services
6.6
Cleanliness
6.8
Comfort
6.8
Location
8.4
Services
6.6
Staff
7.8

Okay 5.0
Pros: Close to airport
Cons: Airport shuttle too unreliable and small
Mediocre 3.0
Pros: I left before breakfast, location is good
Cons: It’s like a ghost hotel carpet dirty and hallway smells real bad I didn’t feel like a holiday inn didn’t meet my expectations.
Poor 1.0
Pros: Nothing good about this hotel!
Cons: We arrived at 3:00AM and the hotel was completely dark and closed. Locked up tight. Had to walk across the street and find a room at the Marriott. They had been flooded earlier in the day and were completely shut down. Do not stay here!!!!!!!!!!!!
Good 6.0
Pros: Proximity to airport
Cons: Airport shuttle service is inadequate. Van too small to accommodate everyone who was waiting.
Excellent 10.0
Pros: Quick check in efficient
Cons: Staff was not always around asking for help
Poor 1.0
Cons: Power went out for over half a day during my stay. Couldn't use the ameneties. Couldn't use the elevators the next day to bring my down luggages (OVER 100 POUNDS). Broke my luggages as a result. Hotel did nothing about it. no compensation. TERRIBLE!
Poor 1.0
Pros: It's proximity to the airport.
Cons: Despite the rating, i found this hotel to be far below standards. Zero hot water in the morning, crumbling garage with no lighting at night. Had to use the flashlight on my phone to avoid tripping. Very dirty hotel.
Mediocre 3.0
Cons: The lights where off at the hotel for 20hrs and still have not been refunded for the issue
Good 7.0
Cons: Hallway carpets were new but very dirty. Room 340 bathroom doors wouldn¿t close. Pool was listed as open but was closed randomly that day.
Okay 5.0
Pros: Located close to hobby
Cons: Hotel shuttle is a personal car that can only accommodate 3-4 passengers maximum.
Okay 5.0
Pros: Close to airport
Cons: Older, run down property in desperate need of some TLC. Also, the hotel van is not running, has been broken down for months. Employees use personal cars as airport shuttle but not enough room since hotel uses parking garage as a park and fly.
Okay 5.0
Pros: Friendly front desk staff
Cons: Transportation issues with tiny family mini van as airport shuttle in which not everyone would fit. The hotel sells its parking garage as a park and fly spot which made shuttle situation worse.
Good 7.0
Pros: No breakfast
Cons: More coffee needed
Okay 4.0
Pros: Close to airport
Cons: Hotel shuttle is broken for almost a year now. They use a family mini van but only hold a few people. Had to wait 40 minutes for van to make multiple trips to pick everyone up. Rooms in disrepair, picture frames fallen and missing, etc.
Mediocre 3.0
Cons: Hallways smelled of spoiled water. My tub didn’t drain while I showered so water would build up in the tub while I showered. There was a huge disgusting stain on the carpet in my room.
Mediocre 2.0
Pros: It is close to the airport
Cons: The hotel is run down. The shuttle is a dirty, smelly poorly marked minivan. The inside of the hotel was missing pictures, it smelled old, broken elevator. It was the worst Holiday Inn I have ever been in.
Mediocre 3.0
Cons: Hotel shuttle is very small mini van and unreliable
Mediocre 3.0
Pros: It's so close to the airport I didn't have to leave too early, the hotel offered free airport shuttle and the beds were comfortable. Also there is a 24hr gas station directly across the street.
Cons: It is 20 minutes or more away from all the activities. The hotel was definitely not worth what I paid. I thought my room was going to be slightly bigger (double queen beds), the bathroom was so small you could barely do a jumping jack!! No microwaves in the room, some of the staff members were rude, the pool area closed at 10p but kids were in it the majority of the day UNATTENDED, the snack bar was high but had few selections.
Excellent 10.0
Pros: Everything was good
Cons: All good thanks
Poor 1.0
Pros: I liked that it was kind of in the center of everything I wanted to do.
Cons: I didn’t like that there was no hot water, and the staff was lying about the situation. An when I called to make sure my refund was being processed the managers and answering staff were rude.
Mediocre 3.0
Cons: There was no hot water for my shower.
Excellent 9.0
Pros: The price
Cons: They need help very badly I only had one set of towels and it was 2 of us and the towel they brought me were floor mats I didn¿t get towels until my check out date
Good 7.0
Pros: In room amenities were very nice. Bed was very comfortable.
Cons: IHG Website says complimentary breakfast for all travelers, but was not offered during my stay. Also, I did specifically wanted a place with a pool, only for this one to be closed by management.
Excellent 9.0
Pros: Very clean and most comfortable beds!
Cons: Yes staff was not very welcoming. They said Wifi didn't work on our floor and that there was a deposit that would be refunded 5-10 days and I am still waiting on my deposit.
Excellent 8.0
Pros: The staff were friendly and efficient. Liked the size of the room.
Cons: The wifi did not work all night so I could not complete what I had to do. Also, in the restroom I saw a few small roaches in the shower and on the sink.
Okay 5.0
Pros: Location to hobby airport
Mediocre 2.0
Pros: The price.
Cons: I stayed on the 2nd floor, the floor was littered with old Air Conditioners sitting in the hall way. The floor smelled with marijuana.
Mediocre 2.0
Good 6.0
Pros: Hotel employee made good Tequila Sunrise in the Restaurant!
Okay 4.0
Pros: Staff was solid, understanding and accommodating. Room was compact and serviceable.
Cons: Wifi was spotty at best, bed was harder than the floor, pillows were little more than air.
Poor 1.0
Pros: Nothing. It was dirty no garbage pick up it smelled of mold and mildew and cigarettes. I checked out 2 day's early. I want my money back.
Cons: Everything. I felt sick to my stomach and was heavy chested from the mold and mildew smell.
Poor 1.0
Pros: Location is great.
Cons: I booked a room only because they said they allowed pets but when I got there to check in, they said they did not allow pets. So I went to the La Quinta across the street. Much nicer and staff was friendlier.
Okay 5.0
Pros: Location close to airport
Cons: Room was missing picture frame that used to be on wall, just the brackets remained. The door to room was missing lock, it had been broken off. The upkeep of hotel wasn¿t that great.
Mediocre 2.0
Pros: Location was perfect for our needs.
Cons: They checked us in under the wrong name, so we had random people walk into our room TWICE. After we checked out there was a $108 charge on my card from the hotel. When I called to ask about it the manager denied that I had been charged¿ I WAS!
Poor 1.0
Pros: Nothing
Cons: Customer service specifically the manager rude and lied about being closed as well as refused a refund when I was nit allowed to check in because they were closed!
Excellent 10.0
Pros: It was very clean and comfortable!
Cons: Maybe a more waterproof shower curtain. Other than that nothing was wrong!
Poor 1.0
Pros: The hotel clerk charged my card 3 times, the room was dirty, they charged $8.00 for breakfast and all the staff was rude except the young lady at the desk when I checked out
Cons: They were rude, they didn¿t know how to charge a card once and the room was disgusting
Excellent 9.0
Pros: Location
Cons: N/A
Excellent 10.0
Pros: Location, guest privileges
Cons: N/A
Poor 1.0
Pros: Nothing
Cons: The employee smoking pot. No help
Poor 1.0
Pros: Nothing
Cons: They had no power and no contact with us about it. They told us the rooms will be free and they still charge me
Excellent 10.0
Pros: Super clean everywhere
Excellent 8.0
Pros: I liked how clean the room was and the bed was very comfortable!
Cons: The man at the front desk seemed off and confused at times. Didn’t like that they did not have microwaves in the rooms. Also would have been nice to know that our room was an adjoining room.
Poor 1.0
Cons: The staff and the manager there were very rude.
Mediocre 2.0
Cons: Got to Hotel, Then it took at least ten minutes for a clerk to assist us. The other employee was sleeping on the couch in the lounge area. Finally got room and Air didn’t work. We were already frustrated so just asked for a refund.
Mediocre 2.8
Holiday Inn Houston-Hobby Airport - Houston
Rated no. 15
6.5
Good 6.5
Based on 225 reviews
Details
Reviews

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