The Westin Galleria Houston

The Westin Galleria Houston

5060 West Alabama Street, Houston, TX 77056, United States
+1 713 960 8100
From
$354
Cheapest

rate per night

8.3
Great

based on 600 reviews

The Westin Galleria Houston
Sat 26/11
Wed 30/11

About The Westin Galleria Houston

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Parking for free

Set in Houston, Westin Galleria is a five-minute walk from Gerald D. Hines Waterwall Park and offers an outdoor pool. It is situated a short walk from The Galleria.

This modern hotel offers an in-house gym, 24-hour room service and an express check-in and check-out feature. Staff are available 24/7 and can assist with booking tours and tickets.

Once inside their rooms, guests can brew themselves a hot drink with the complimentary tea and coffee supplies, then unwind in the seating area. Each provide a mini bar, a refrigerator and a private bathroom with a hair dryer.

In-house dining options include restaurant, which is an ideal spot to have a meal. A selection of cafés and restaurants are also found nearby.

The location of Westin Galleria permits convenient access to many tourist attractions. It is only a short walk from Williams Tower.

Photos of The Westin Galleria Houston

Property safety measures

The Westin Galleria Houston has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for The Westin Galleria Houston

Sat 26/11
Wed 30/11
Show deals with
Luxury rooms($865)
Luxury Room
no bed type specified
no bed type specified
Zenhotels.com

$865/night

$865 totalZenhotels.com
King rooms($354 - $575)
King room
1 king bed

1 king bed

Vio.com

$354/night

$354 totalVio.com
1 king bed

1 king bed

Priceline

$391/night

$391 totalPriceline
1 king bed

1 king bed

Booking.com

$391/night

$391 totalBooking.com
Traditional($381 - $614)
Traditional Room
1 king bed

1 king bed

Vio.com

$381/night

$381 totalVio.com
1 king bed

1 king bed

Hotels.com

$399/night

$399 totalHotels.com
1 king bed

1 king bed

Expedia

$408/night

$408 totalExpedia
Standard rooms($363 - $621)
Standard Room
1 king bed

1 king bed

KAYAK

$363/night

$363 totalKAYAK
no bed type specified
no bed type specified
Vio.com

$370/night

$370 totalVio.com
no bed type specified
no bed type specified
travelup

$621/night

$621 totaltravelup
Executive rooms($652 - $1,002)
Executive room
1 king bed

1 king bed

MARRIOTTDERBYSOFT

$652/night

$652 totalMARRIOTTDERBYSOFT
1 king bed

1 king bed

Prestigia

$852/night

$852 totalPrestigia
1 king bed

1 king bed

Priceline

$903/night

$903 totalPriceline
Queen rooms($375 - $566)
Queen room
2 queen beds

2 queen beds

Vio.com

$375/night

$375 totalVio.com
2 queen beds

2 queen beds

Trip.com

$415/night

$415 totalTrip.com
2 queen beds

2 queen beds

MARRIOTTDERBYSOFT

$415/night

$415 totalMARRIOTTDERBYSOFT
Deluxe rooms($471 - $652)
Deluxe room
1 king bed

1 king bed

Priceline

$471/night

$471 totalPriceline
1 king bed

1 king bed

Expedia

$483/night

$483 totalExpedia
1 king bed

1 king bed

Booking.com

$517/night

$517 totalBooking.com

Amenities at The Westin Galleria Houston

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

General

  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Fold-up bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Shops (on site)

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of The Westin Galleria Houston

8.3
GreatBased on 600 verified guest reviews
8.5Solo
8.4Families
8.2Couples
7.8Friends

Time of Year:
Show reviews that mention
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Newest first
H
6.0 Okay
I expected a lot more for $300/night. Room was quiet but felt like a Holiday Inn Express and not a 4 star luxury hotel that the Westin claims to be, Linens were poor quality. The hallway had a terrible odor that they staff must have been aware of as there was an extremely loud air purifier running all morning. The only redeeming quality was the location, but I have stayed in the same vicinity for about 40% less with better amenities. Gym was tiny, not a “fitness center”, with very little equipment.
J
5.7 Passable
Pros:Lack of flexibility. Had to increase a night and the reservations could not be done together.
Cons:Noise from machines.
A
6.0 Okay
Pros:Nothing, we did not stay here, we canceled our trip to this hotel
Cons:Perhaps if we stay there in the future, we can give an honest review
F
7.4 Good
Cons:The TV didnt work and the room had no clcck or alarm clock
A
8.2 Great
Pros:The accommodations were very nice and the staff was very friendly. The hotel was conveniently located where I wanted to be.
Cons:I was placed in a room next to construction. I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient.
B
10.0 Excellent
Pros:All employees were SUPER friendly
L
6.2 Okay
Pros:Front desk staff are friendly.
Cons:DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Townepark is responsible, but you trust the hotel to hire a professional parking company right? No one knows their head from their butt at this company-- no one ever knew who was in charge or who to ask between the manager at Weston to the manager at Townepark, to the claims adjuster who just refused to cover any part of the damage whatsoever, but was quick to call me personally and tell me why she didn't agree with my email when I complained. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. I will NOT be parking there ever again, but I will also not be staying at the Westin ever again. Prior to this, I stayed there at least twice per year for business. The quality of the rooms is hit or miss-- the décor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. Elevators are painfully slow, and shut on my stroller twice without a safety release. I was injured on one occasion. Why don't the doors bounce back when they hit someone? I just refuse to ever go here again. It was such a horrible experience from start to finish.
A
5.0 Passable
Cons:You should make I clear that the room service charge is 24%. That is incredible and gouging. Our order did not come and when it did come was not what we ordered. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Also, there are two Westins at the Galleria and that is not made clear in your offer. We went to the wrong one and wasted precious time. Not a good experience.
M
6.3 Okay
Pros:Convenience and location were great. Late check out was good too.
Cons:Bedding was dirty, stained. Room was littered in dust around windows. The towels had an unpleasant smell of mildew. Room service for breakfast was incredibly expensive for quality received. Overall unhappy with stay.

Location

5060 West Alabama Street, Houston, TX 77056

What's nearby

  • Gerald D. Hines Waterwall Park368 m
  • Houston Arboretum & Nature Center3.4 km
  • Memorial Park3.8 km
  • Menil Collection6.4 km
  • Rothko Chapel6.6 km
  • Contemporary Arts Museum7.1 km
  • Museum of Fine Arts7.3 km
  • Houston Museum of Natural Science7.4 km
  • Houston Zoo7.6 km
  • Miller Outdoor Theatre7.6 km
  • Hermann Park7.7 km
  • Houston Holocaust Museum7.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at The Westin Galleria Houston

  • Guests with existing The Westin Galleria Houston reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Galleria Houston for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • The Westin Galleria Houston is located at 5060 West Alabama Street in Uptown, 9.6 km from the centre of Houston. Gerald D. Hines Waterwall Park is the closest landmark to The Westin Galleria Houston.

  • Check-in time is 15:00 and check-out time is 12:00 at The Westin Galleria Houston.

  • Yes, The Westin Galleria Houston offers free parking.

  • The Westin Galleria Houston is 20.6 km from Houston Hobby. The Westin Galleria Houston is 30 km from Houston George Bush Intcntl.

  • Yes, The Westin Galleria Houston has a pool on-site.

  • KAYAK scours the web for all room deals available at The Westin Galleria Houston in Houston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Galleria Houston and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Galleria Houston.

Nearby hotels and places to stay

Good to know

Value for money

7.9

Distance to city centre

9.6 km

Location rating

9.3

Nearest airport

Houston George Bush Intcntl

Distance to airport

30.0 km