Top tips for hiring a car from Europcar in Richmond
Premium car hire from Europcar in Richmond are around 2% cheaper than other car types, on average.
FAQs about hiring a car from Europcar in Richmond
What is the most popular car hire from Europcar in Richmond?
Economy (Kia Rio or similar) is the most frequently booked car hire type from Europcar in Richmond.
How many car hire locations does Europcar have in Richmond?
Europcar has 0 hire locations in Richmond. Take a look at our Europcar hire location map to find the best car hire near you.
Does Europcar have a car hire location at the airport: Vancouver Intl airport (YVR)?
Yes
Does Europcar offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?
No (according to our data)
Reviews for Europcar in Richmond
Pros
"Excellent , support and service."(in 101 reviews)
Cons
"Worst rental of my life."(in 28 reviews)
"We triple and driving a tiny car we didn’t reserve!"(in 14 reviews)
"Ended up renting from Casanova rentals."(in 233 reviews)
Overall rating6.2 OkayBased on 4049 reviews
Cleanliness
7.1
Comfort
6.9
Overall
6.2
Pick-up/Drop-off
6.3
Value for money
6.1
Recent reviews
Traveller rating
672
269
17
199
6
0
1025
Find reviews that mention:
2.0
Europcar’s Location listed in the reservation confirmation is unstaffed and doesn’t open until 11, when the reservation was for 9am. When I finally got someone at Europcar to respond at 11:30, they said they usually wait for customers to call and then send a cab to pick them up and bring them to another location. This process seems ridiculous, and led to us losing half a day of our trip and having to skip a number of sights we had planned to visit.Reviewed 14 Jul 2025
review from
2.0
We had train travel delays and the branch was closed through the weekend. Non-refundable.Reviewed 13 Jul 2025
review from
10.0
Easy pickup, got the standard strong sell on the insurance, but we had our own. Drop off was also very smooth and painlessReviewed 13 Jul 2025
review from
2.0
Pick up what a s*** show, it took nearly two hours, despite early check in and pre reservations. After being talked into an upgrade and quadrupling our original price, we set off! Three hours into the drive we broke down, waited over two hours for roadside assistance in the middle of nowhere with a 4 month old baby, and eventually were told to taxi to our accommodations and that a car would be dropped off to us in the morning. Our accommodations had no potable water, and no cell service. We picked up enough groceries for dinner and breakfast the next morning. After hours back and forth of staff denying that they ever said they would drop us off a car and that we needed to cab to the nearest depot (they couldn’t even book us this cab because we were staying rurally, and again, we had 0 cell service), they finally agreed to drop us off a car. In the end, we went over 24 hours with no vehicle, and 12 without water and food due to Europcar’s negligence. The car they brought us didn’t fit our luggage (the reason we had upgraded was so that our car fit our luggage, and had no GPS (another feature of the original upgrade). Never booking with Europcar again! I highly advise against.Reviewed 11 Jul 2025
review from
10.0
Very good, no language barrier, great carReviewed 9 Jul 2025
review from
2.0
At the desk in Beaune to pick up the car the agent asked about insurance and I declined. He worked up the cost with the insurance anyway. I caught it and asked him to remove it. Then the price he quoted was $1,900. KAYAK said it would be $460. I told him no way, he messed around with the computer and got it down to $540 - $80 more than KAYAK confirmed to me. That's a bad experience for both Europcar and KAYAK. The car was very dirty inside and outside. The windshield was covered in bugs, and that actually made it hard to drive into the setting sun. The automatic tail gate opener didn't work.Reviewed 7 Jul 2025
review from
2.0
Terrible!!! They did not have a car in the same class as the one I booked. I was not offered any solution. Then the car they did give me had a flat tire. I had to visit the office three times to get it sorted (impacting my trip). Also, their insurance scam is terrible. I bought premium insurance and I had a letter of coverage but they still forced me to buy expensive insureancs that more than doubled the cost of my rental. They did not offer any solution. I agreed to a $30,000 hold on my card which I had credit for but they could not process it.Reviewed 1 Jul 2025
review from
2.0
They pulled some tricks that I don’t appreciate. First, they didn’t have the car category I booked. Unprofessional, but turned out to be not a big deal. Then, they didn’t accept the third party Kayak RentalCover coverage, so I had to pay twice as much to get their coverage. Last, they made me place a credit card hold of over $1000. This is unheard of. If I didn’t buy their insurance and stuck with my third party, it would have been an hold of *over $10,000.* Yes, seriously. The car ran well, was clean, and otherwise check-in and check out was fine. I will not be using Europcar again.Reviewed 30 Jun 2025
review from
8.0
The overall experience was excellent, thought they added mystery fees at the end of the rental are have not been able to tell me what they are for.Reviewed 29 Jun 2025
review from
2.0
Ridiculous that the insurance policies provided at the counter are nearly 5 times more expensive than the one onlineReviewed 29 Jun 2025
review from
2.0
Nothing, they refused to honor the reservation.Reviewed 26 Jun 2025
review from
2.0
Hi, could not experience the car as the person in charge was not answering, so couldn’t get the car.Reviewed 16 Jun 2025
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