Book Routes Car & Truck Rentals hire cars in Richmond

Reviews for Routes Car & Truck Rentals in Richmond

Recent reviews

Traveller rating

Wonderful

11

Very Good

6

Good

0

Okay

6

Fair

0

Mediocre

0

Poor

25

10.0

Manager there was very passionate and kind. The experience and price point were great. They were accommodating to adjusted times for pick up and drop off. Would absolutely recommend and use Routes again.Reviewed 23 May 2023

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6.0

Pick up took over an hour. Car was given to me on 1/4 tank, no wiper fluid, half drank bottles of pop under the seats, and the control system was flashing “OIL CHANGE REQUIRED” from first pick up. Shuttle service to airport is a very nice touch. Great price for rental and a very nice new vehicle to drive.Reviewed 21 May 2023

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2.0

They never show up with the car, I called several time and never answer the phone, I was with an elder people waiting arc the airport for almost 2 hours for the car and never show up… I ended up spending way to more money in Uber because of that, I need to have my money backReviewed 14 May 2023

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10.0

Great experience! The prices were cheaper than another other competitor, and this is why I chose to book with routes. I had never booked with them before so didn’t know what to expect. I appreciate that there was a shuttle service from the airport to the car rental (it comes every 15 minutes). The employees were kind and it didn’t take very long to get the car. It was a bigger car than expected, which worked out really well for my friends and I on our road trip. The car was 2023 and super clean.Reviewed 6 May 2023

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8.0

Everything was as advertised in respect to cost, availability and vehicle. The location itself was a little slow but well worth the priceReviewed 18 Apr 2023

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2.0

After waiting for an hour and a half for the shuttle at the airport, we were driven to their offsite location. We asked if we could return the car early as our travel plans changed but they did not open until 0730 the next day. The lady was nice enough but couldn’t cancel our reservation. We ended up forgoing the rental and taking a taxi to our hotelReviewed 11 Apr 2023

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10.0

Easy business with themReviewed 11 Apr 2023

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10.0

Excellent, not what I expectedReviewed 30 Mar 2023

review from

6.0

only 2 couples of the renters in the line but it took an hour to complete. processing time is long and inefficientReviewed 24 Mar 2023

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2.0

Horrible service. Multiple customers at the same time told their reservations could not be upheld, and no explanation or sympathy given. Do not rent from here.Reviewed 26 Feb 2023

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10.0

This was my forth time renting from them the service and the price is great the only thing that they can improve in my opinion is that they could definitely use more front desk staff. Poor guys the last two times I was there they were running around trying to get to everyone. I have dealt with Paul and Mehak they were super nice 👍 👍.overall I’m very happy and will go back and has recommended them to all my friends.Reviewed 21 Feb 2023

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2.0

I didn’t pick up the car. The website said it was unlimited but the manager said no. Further we are not allowed to cross border, which again not on websit. The inaccuracies caused visiting 4 car rental companies. Most of them were closed on that day except the one in airport, which has a higher rate. We made our trip but getting out late and getting back late driving in the dark. And pay more for the car rental.Reviewed 4 Jan 2023

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• What is the most popular car hire from Routes Car & Truck Rentals in Richmond?

  Mini (Toyota Sienna or similar) is the most frequently booked car hire type from Routes Car & Truck Rentals in Richmond.

• How many car hire locations does Routes Car & Truck Rentals have in Richmond?

  Routes Car & Truck Rentals has 1 hire location in Richmond. Take a look at our Routes Car & Truck Rentals hire location map to find the best car hire near you.

• Does Routes Car & Truck Rentals have a car hire location at the airport: Vancouver Intl airport (YVR)?

  No (according to our data)

• Does Routes Car & Truck Rentals offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  Yes