Book Routes Car & Truck Rentals hire cars in Richmond

Richmond, BC, Canada
1 Jun — 8 Jun
Same drop-off
Richmond, BC, Canada
Wed 1/6
Noon
Wed 8/6
Noon
Driver's age:

Reviews for Routes Car & Truck Rentals in Richmond

Overall rating7.3 GoodBased on 96 reviews
Cleanliness
7.7
Comfort
7.6
Overall
7.2
Pick-up/Drop-off
6.9
Value for money
7.6

Recent reviews

Traveller rating
22
10
2
10
0
Find reviews that mention:
7.6
Pros:Dodge Durango was clean and new. Ladies at pickup were nice.Cons:We waited for at least 45 mins to an hour to get a shuttle to pick up our car. It's a bit of a sketchy operation but then the big operators can seem that way too just have a lacquer of a big corporation.Reviewed 17 Mar 2020
review fromkayak
3.2
Pros:The rest of the staff is stressed and overworked - it’s not their fault they work in some crappy place - but it affects the service. The building is some old restaurant - which, whatever, nice use of repurposing - but it’s not taken care of. The car was fine - it was dented when I got it.Cons:Do not rent from this place. It took an hour to get my car (from arrival to standing in line to actually getting the car), and then it took 40 minutes to wait for the shuttle upon return. Also, the driver on the way to the place told me I had “nice hair” (we were alone in the van - SUPER creepy.)Reviewed 11 Aug 2019
review fromkayak
2.0
Cons:Rented a car on Sunday and was supposed to return on tues. Needed an extention and was told to book online. Booked online and returned on tues to return and pick up another rental. I was denied so I walked down the street and rented from Enterprise. The employee also lied to my face.Reviewed 3 Apr 2019
review fromkayak
3.2
Pros:I wouldn't know. The rental never happened.Cons:If we could have actually gotten the rental we booked. Booked it for 8 PM and the facility closed at 8 PM. I'm just glad I called ahead of time or we would have been stranded without a vehicle.Reviewed 20 Mar 2019
review fromkayak
7.6
Pros:Friendly staffReviewed 12 Mar 2019
review fromkayak
2.0
Cons:This was a very shady car rental place. Wanted a 1000.00 deposit. Didn’t trust them, I would prefer to walk.Reviewed 6 Mar 2019
review fromkayak
2.8
Cons:Customer service was very poor at all levels - confrontational, argumentative and totally unfriendly - from check in to shuttle to check out. Observed same with multiple clients. Car wasn’t clean. Very poor experience.Reviewed 4 Mar 2019
review fromkayak
4.0
Pros:Staff is ok. They try to up sell yoyCons:They are off airport which is really not worth the head ache. The shuttle took forever to come... wasted an hour waiting. Then when I returned it , it was early and they were not open. Not shuttle. Had to walk in the rain. Next time I'll rent at an airport locationReviewed 4 Feb 2019
review fromkayak
9.2
Pros:Reservation went smoothly. Staff was flexible with timing.Cons:I wished they cleaned the sticker gunk off the back window of the car rental.Reviewed 17 Oct 2018
review fromkayak
6.0
Pros:Most of the staff were friendly and wanted to helpCons:The guy behind the desk was annoying. He did not have a friendly attitude - which was not helpful after a long flight. Also this company is not on the airport property and it took a long time for them to drive a shuttle out and pick us up.Reviewed 21 Jul 2018
review fromkayak
2.0
Refused my liscensePros:PoliteCons:They refused to give me a car because I had a class C drivers license from California. They mentioned that they only accept class 5 licenses and after some research, I learned that class 5 licenses are only given to Canadian drivers. They were misinformed and I went to another location and rented a car with the same license no problemReviewed 13 Jul 2018
review fromkayak
2.0
Total failurePros:Nothing at allCons:Pick up was a bust and then I got to the trailer to be told I need an international drivers license which is not the case with any other agency. Total waste of time.Reviewed 10 Jul 2018
review fromkayak

Where can I find Routes Car & Truck Rentals hire cars in Richmond?

9200 Bridgeport Road, Routes Car & Truck Rentals car hires

Address

9200 Bridgeport Road

Phone

+1 604 370 4445

Good to know

Most popular location

9200 Bridgeport Road

Most popular car type

Economy

Top tips for hiring a car from Routes Car & Truck Rentals in Richmond

  • Economy car hires from Routes Car & Truck Rentals in Richmond are around 68% cheaper than other car types, on average

FAQs about hiring a car from Routes Car & Truck Rentals in Richmond