Book Enterprise car hires in Seattle

Cons: It's always a little tricky navigating in a city you don't know, but both pickup and drop off turned out to be easy — we found the entrance pretty easily.

Cons: The location to pick up my vehicle was a little distance from where I was staying, but it was also a holiday weekend, and last minute. That's on my shoulders.

Cons: Charge for additional driver. Agent in San Diego would not split charges between 2 credit cards. Was traveling with another couple and this was an inconvenience. The agent refused to work with us.

Cons: Wasn't working around the problem

Cons: They wouldn't pick me up in downtown Seattle. The curtailed Saturday and no Sunday hours

Cons: There were no cars at any Enterprise location. They booked cars which they did not have. And there were dozens of people affected - not only me in this location. I sent an email to Enterprise customer support and they did not even bother to respond. I would never ever use Enterprise.

Cons: Was booked at wrong airport initially

Cons: Systems were down. No one was able to tell me what shuttle to take to get to our rental. You need to have a paper system when your computer go down.

Cons: Everything

Cons: Check In/Check Out took a long while - maybe the Office needs an extra person during higher volume times. We were told on-line we would be getting a RAV-4, but when we got there, it turned out to be a Ford Escape. Imagine the horror ! Just Kidding - it was fine, but we did want the RAV-4.

Cons: We are not credit card holders on purpose. The fine print said that was fine as long as we met their criteria. We did but when we went to pick up they absolutely did not rent large suv's w/o credit card. Wasted our time!!

Cons: The inside was dirty. Had strong urine smell in driver area

Cons: I don't think I can think of one things; oil on car needed to be changed, but that didn't affect the performance of the car, or the experience of my vacation.

Cons: N/A

Cons: Na

Cons: We reserved a full-size for a week+ driving trip that included city and country driving. We needed luggage space, comfort, and good mileage to stay on-budget, and nothing too big for parking in odd city spots. No full-size was available, and the staff kindly offered an SUV, which would have given us some more comfort and luggage space but would've been a nightmare on city parking and milage. We went with a smaller option (and a discount), which was louder and had only barely enough cargo space. Worked well enough, but on the comfort I wish the type of car we reserved (well in advance) had been available.

Cons: the car looked like it had not been cleaned in between uses and the gas tank was only half filled

Cons: Rental was listed for SeaTac airport but the location was actually 25 miles away. This was misleading and led to being charged a higher rate.

Cons: The service from the Seattle international airport Enterprise pick up was poor!!! Even-though I was the one who made the mistake of booking to pick up at the wrong Enterprise location, the associate could not provide any help on how to get to the actually location I mis-booked. " Take a taxi" that was what she told me... but there were no taxi waiting place... and it was my first time visiting Seattle with a anticipation of a fun trip... so all went wrong from my first day arriving already, what a bummer. In the end, I had to take a bus back to the airport and from there take a link-rail to the other Enterprise location. The service was better at the other location and my mood became better after that. I have to say the service from the Enterprise airport pick up location was beyond POOR!!!

Cons: The website is completely unclear about having to be 21 or older to rent, and allows a reservation to be made without checking age. This results in a huge waste of time arriving at the rental just to be turned down. Then when I ask the employee over the phone about whether it was allowed to have an over 21 friend rent the car with me as an additional driver they say yes. Just to be denied after my friend took the time to drive all the way over. And the employee who talked to me lied about having ever been called. Saying that we talked to someone over a call center. My blood still boils thinking about this absolutely horrible experience. Never ever rent with these lying unprofessional people.

Cons: The 12v aux power outlets were dead. I replaced a blown fuse so I could charge my phone. No big deal.

Cons: My reservation was directed to another location in seattle, not the airport. When I arrived, no car, and no availability, so they turned me away. Hertz finally took care of me

Cons: Made a rental car reservation for SeaTac Airport. Went to SeaTac counter and they couldn't find reservation until I mentioned it was thru Kayak. Ah, they said - happens all the time. They make reservations at a location near airport but not with the Airport Shuttle. Granted, the price would have been lower off site due to steep taxes but they didn't make it clear it was off site. Would have needed to call for shuttle OR walk to location. They were kind enough to provide a Seattle address...just not one that a normal airport traveler would be expecting. Nothing else.

Cons: i asked for a rental car company AT Sea Tac Airport, not an hour's drive away. Fail!

Cons: Unable to rent car since location was out of the range to be picked up. Airport Enterprise would not honor the reservation.

Cons: The manager of the location insists to charge my card for a rock-chip caused by a pebble that flew from a truck's tire in another lane to chip and crack the cheap Ford windshield...

Cons: I would rather walk out and pick my own car then go through multiple people to drive away.

Cons: Nothing

Cons: Reeked of cigarettes and hadn't been thoroughly cleaned when we picked it up. Couldn't roll down the windows because we were driving though snow storms, but it was difficult to breathe and the stench stuck to you after you left the car. ;(

Cons: Only issue was the windshield washer fluid was empty, needed to stop and fill it up with a $4/gallon fluid at convenience store for safety reasons. No reimbursement offered upon delivery

Cons: The car model was too big for my taste and there were no others available. Also, their parking lot was crazy - there was one tiny spot left for us in the afternoon, so returning in the evening would have been terrible.

Cons: The car I reserved wasn't available. I hear this is a typical... So for $200+ we got a car that day instead of returning another day.

Cons: -

Cons: That I didn't get to drive the 2017 Hyundai Elantra I was supposed to get. The Chevy Impala was good but larger than I am used to driving.

Cons: all good, no complaints

Cons: I did not like her attitude or the fact they could not find reservations thru third party agents by name. She had very poor customer service skills

Cons: Nothing

Cons: Managers of the person who checked me.in. They were not flexible with the options.

Cons: Leaving Seattle everything seemed fine, entering Portland, the pickup guy said a *tiny* scratch at the bottom of the driver-side windshield would require replacing the whole thing. I'm pretty certain that the scratch was there when I left, but if I hadn't paid for damage coverage they would have charged me for the whole windshield. Very shady.

Cons: Car"s interior was dirty, looked old and not maintained Car's exterior was in poor condition Very few car options at pickup site Customer service was lacking Fuel gage was less than 1/4 of a tank; required a relatively immediate stop to refuel

Cons: long wait to rental desk.... AND NO SPARE TIRE (scary)

Cons: Nothing

Cons: Location, run down office, car not cleaned well.

Cons: This is out of Enterprise's control, but the path to get to the rental car drop-off area is... confusing, to say the least. Perhaps I was just getting there from an odd direction.

Cons: When I made the reservation, I assumed pickup would be at Seattle airport. Kayak receipt did not say that the pickup would be downtown .... Or maybe I did not read the fine print. Had to pay more, but enterprise was great about it. I fault kayak for the misleading information. Let customers know in bold print where pickup will be. It would save a lot of aggravation. Thank you.

Cons: Returning after closing hours was slightly confusing only because the parking lot was completely full -- had to do some maneuvering in order to successfully get into the parking lot. Not a huge issue overall though. Price for the day was more than I would've liked, but in the end it was worth it.

Cons: My search criteria were for an airport, but my reservation was at an offsite location. A bit surprising for me upon arrival since a baggage delay caused me to be unable to arrive within business hours. Fortunately, the quotation was usable at the airport location.

Cons: Radio wasn't working, offered a half a tank of gas for the next rental rather than making this one right

Cons: We took a trip from Seattle WA for about 4 hours out then next day 4 hours back during the day light on the hottest day they had this years and that was over the mountains when we came off the mountain the temp Gage inside the car read 91 so the whole time the ac was not working so what do you think it was kinda rough hunk . the same day the gave us a difference van to see us thru with a full tank but maybe they should of given us something more but what I don't know.

Cons: Had to wait, wasn't sure if we had the car till last minute.

Cons: Extra charge for picking up and returning the car in different states, even though, according to the license plate, I was returning the car to the state it was registered in.

Cons: The driver seat was stained -- which was the only reason why the downgrade from 'excellent'. Everything else, including customer service at pick up and drop off, was excellent.

Cons: The fact that it was very difficult to contact staff over surcharges

Cons: Started to drive away and could not turn off dome light. 2 Enterprise persons were cleaning other cars. I asked one of them to see if he could assist. He was very nice and tried to but could not either. Second enterprise person came to the car and immediately said "You need to close all doors for the light to turn off". However if you add his tone of voice, it was received as "Hey stupid, You need to close all doors for the light to turn off". We were both aware of that fact and funny that he could not get the light to turn off either. Front desk person successfully found the secret.