Book Budget car hires in Seattle

Pros: Easy pick up and drop off

Cons: Better service at the desk, 45 minute wait in line to rent vehicle. Budget was short staffed

Cons: Providing the right vehicle.

Pros: the staff was great at pick up and drop off. The vehicle was incredibly dirty inside and the outside was filthy . I was so surprised as it was such a nice newer car.

Cons: I would say hire a detailer, vital for return customers,Thank you

Overcharging scam

Pros: Fast service

Cons: Charged much more than quoted before - scam

ACCUSED ME OF KEEPING CAR ABD BILLED ME WITHOUT PERMISSION

Pros: Nothing

Cons: Budget agent apparently did not check the car in when I returned it leading to them automatically billing my credit card without my permission or even having the courtesy to contact me about the situation. This was followed by accusing me of not returning the vehicle despite me having proof of return documents. Now waiting for them to investigate their own error to be able to claim the money back which will apparently take up to five business days. Absolutely disgusting treatment of a customer.

Terrible customer service, just wanted my money

Cons: I was given a drop off return time at the time of business close, and was charged an additional day for that, and was told I should have documented myself attempting to return. The next day when I went to return to the car again, found my the lot where my car was parked was part of an active crime scene and was not able to get it out.! It was stressful enough having the worst luck while traveling, on top of customer service representatives who were not all willing to reimburse me for this situation that was out of my control. Despite providing a case number given to me by the police, I was charged an additional day again. I received an apology email, but no reimbursement.