Find reviews that mention:
6.0
Car had significant damage upon pickup. They initially did not want to note this on the paperwork until I asked multiple times.Reviewed 24 Dec 2022
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4.0
Did not have the model that I reserved. Had no similar or better. Would not change pick-up to earlier time. Provided sub compact for short term (1 day of original 8 day) so we could get to our destination and "swap out" for our original model. Unable to find "reserved" size vehicle at final destination for original cost. Alamo "800" staff could not help. Not the start to our trip that we expected.Reviewed 1 Jan 2022
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10.0
Nissan Versa was not a great car. Idled poorly and wiper blades were worn out. Pickup and drop off were quick and easy!Reviewed 16 Nov 2021
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4.0
Rental location in Seattle was confusing to get to. Once we figure out where to go they almost gave us a car with expired tags. Check in process was very long. Second car they gave us was never inspected or walked through with us. The car play function with is what we needed would constantly go off and on (tried multiple phone cables, phone projection/Bluetooth separately with no success) which made it extremely difficult to use for our West Coast drive from Seattle to San Francisco.Reviewed 25 Oct 2021
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1.9
Someone left underwear in the back seat, the drop off was closed, it was a nightmare retiring the carReviewed 28 Sep 2021
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10.0
Convenient pickup. Friendly staff.Reviewed 14 Aug 2021
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2.0
Cons:I have forgotten my notebook in the rental car. Within1 hour of return I went back to rental location and car was rented back. The lady at the counter noted down car, descritipn and my phone number. It has been more than 10 days no one called back. I tried to call back but no response. There is no lost/found mechanism. Even though there is no monetary value to anyone of my notebook; it was important to me. Rental car company needs to have better mechanismReviewed 25 May 2021
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10.0
Pros:Staff was friendly and helpful. Car delivered as advertised. Easy drop off.Cons:Better instructions on how to find the entrance to the garage when dropping car off.Reviewed 3 Dec 2020
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5.6
Pros:Staff were friendly, efficient, and helpful.Cons:After we got on the road I realized that the tires were extremely worn. We were hydroplaning on the rainy freeway and it was quite scary. The car smelled like cigarettes and there was trash from the previous user in the center console.Reviewed 18 Oct 2020
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8.8
Pros:Friendly helpful staffCons:The location was hard to find as the signs both at the garage and the lobby unitReviewed 29 Sep 2020
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8.0
Pros:The car was sweet.Cons:When I was picking up the car they tried to up sell me 3 times. Then they offered me a soccer mom minivan and wanted to charge me $70 more. I finally just had to say I want to car I had rented to I could get out of there.Reviewed 13 Jul 2020
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6.8
Cons:The screens inside the car were smudged and not wiped off well. The person who helped us with our rental tried to pressure us into an upgrade and also into buying the insurance even though we were covered already through our own insurance, and we also already declined it when making the online reservation. He was very pushy.Reviewed 12 Jun 2020
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