Pros: Staff was nice.
Cons: The cars weren’t spotless, but that wasn’t a problem for me. We did get have to exchange cars due to a tire issue. We called ahead and discussed it with E-Z Rent-a-Car. They said they made a note on our profile and there would be no problem coming back and exchanging the car. When we got there, they didn’t seem to know what we were talking about and we spend a little longer than necessary due to some confusion about the exchange. Worked out in the end.
Pros: Easy drop off
Cons: Car smelled terribly of smoke, super long wait at pickup while the only staff st the desk was chatting with the only customer in front of me, stating “I’m taking my time to see if a car comes in for you”. I had already reserved and paid online, to “save time” the website said.
Cons: Vehicle had been smoked in, did not realize until I turned on the air after departing the rental facility.
Cons: They did not have my car available for me when I arrived to pick it up. That is the first time that has ever happened to me in 30 plus years of renting cars. They clearly did not want to upgrade me to a larger vehicle. Eventually my car became available.
Pros: Drop off quick and easy.
Cons: Staff both at check in and return were not rude but not friendly. Acted like overworked or not enjoying their job. I can deal with that but nicer if more conversion.
Cons: Check in agent was extremely rude
It was great experience
Pros: The car was nice, clean, and nothing wrong with it. The pick up and drop off processes were very quick.
Pros: Nothing after getting the wrong car
Cons: I chose EZ particularly because they showed and offered a Toyota RAV4 which is the car i use at home and it accommodates my injured hip and knee. Instead, i was given a Subaru something which is a brand well suited to littler people but which will not let get the seat back far enough to drive safely
Pros: Staff was nice enough, he didn't have any cars to rent people...
Cons: Two hours after my reservation they still didn't have a car for me. Isn't the point of a reservation to hold the car? I had to Uber and pay twice as much as i wanted to spend on travel. I was hesitant about renting from a name like EZ car and I should've trusted my gut
Pros: Fast check-in, check-out and the car was great. The experience met my expectations of a reliable rental car company.
Cons: Rental agent refused to give car 1.5 hrs in advance . Parking lot had at least 10 cars of the same kind
Pros: Fast no line and the staffer gave me good advice about Seattle
Premium (Chevrolet Impala or similar) is the most frequently booked car hire type from E-Z Rent-A-Car in Seattle.
E-Z Rent-A-Car has 1 car hire location in Seattle. Take a look at our E-Z Rent-A-Car hire location map to find the best car hires near you.