Book Enterprise hire cars in Boston

Reviews for Enterprise in Boston

Recent reviews

Traveller rating

Wonderful

197

Very Good

59

Good

17

Okay

21

Fair

8

Mediocre

0

Poor

44

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get the carairport location

car was greatgreat customer

car availablegreat price

staff was very helpfulgreat experience

pick up and dropcustomer service

great service

8.0

The car's fabric seats were super dirty and just looked old. The car's heat also did not work so we spent the entire rental with no heat in the middle of winter.Reviewed 31 Jan 2023

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10.0

The whole transaction from pick up to drop off was simple and quick. I did some research on one way car rentals from Boston to San Francisco. KAYAK was anywhere from $400-1000 cheaper. I got a Toyota Camry which got almost 40MPG. So, I would go back since the entire process was smooth and reasonable.Reviewed 23 Jan 2023

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10.0

At the last minute on Thanksgiving Day, when another car rental company left us stranded (despite our reservation) the Enterprise desk at Logan Airport, Boston, came through for us. They were friendly and efficient. At first they told me their cars could not be rented for one-way dropoff, but when I made a reservation through Kayak (while standing in their line!) they agreed to honor it. On returning the car in Portland, ME, the office was also very accommodating - changing our return location from the city office to the airport with no fuss, in order to make it possible for us to return at an early hour. All in all, a rare good experience with a car rental. We will be back. Thanks!Reviewed 5 Dec 2022

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8.0

The process to pick up/drop off the car was easy and smooth! The car we received was functionally fine and drove well, but there were minor outer dents and the front bumper slightly poking out that were somewhat minuses/concerning a bit. The main concern and issue I had was that I bought collision insurance via the 3rd party platform with Kayak to rent a car from Enterprise; however when I met up with the Enterprise rep, they told me the collision insurance I bought didn't transfer over so they had to confirm with me before giving me the insurance on their end. That was the only concern I experienced so I hope for those purchasing insurance via Kayak will be able to get it from the actual car vendor too.Reviewed 8 Nov 2022

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2.0

The process of picking up and dropping off was good and quick. The Problem: they charged much more than promised. We did not get a receipt upon drop off.Reviewed 21 Oct 2022

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8.0

It was convenient. I was told that we would be picked up, just call. Called the 800 number was told to hold for a minute was on over 45 minutes, had my husband call the local they never answered. Gave up on the 45 minute hold. Took a taxi when we got there was told they don't pick up on weekends. I had called before I left for the trip and specifically told them where I would be and the day and was told no problem. They did make an adjustment for part of the taxi fare. Return was pretty easy. But the girl didn't know the number you had to call for the shuttle. Fortunately we hit a very nice lady who helped us out.Reviewed 16 Oct 2022

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8.0

Overall experience was a good experience. The only complaint I have is that we were not able to get the Luxury SUV that we requested.Reviewed 12 Oct 2022

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10.0

Eady pick up and drop offReviewed 9 Oct 2022

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10.0

Probably the best rental experience! Flawless! No issues! Great customer service!Reviewed 28 Sep 2022

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10.0

EverythingReviewed 25 Sep 2022

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10.0

This rental was good value for money. Rental was an SUV and pick up and drop off was different locations, which can be costly. The staff at both locations were friendly.Reviewed 16 Sep 2022

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8.0

My only complaint is that my car wasn't available at the pick-up time. I had to wait an hour or slightly longer for the car I reserved to arrive.Reviewed 12 Sep 2022

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• What is the most popular car hire from Enterprise in Boston?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Enterprise in Boston.

• How many car hire locations does Enterprise have in Boston?

  Enterprise has 14 hire locations in Boston. Take a look at our Enterprise hire location map to find the best car hire near you.

• Does Enterprise have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes