Book Enterprise hire cars in Boston

Reviews for Enterprise in Boston

Recent reviews

Traveller rating

Excellent

222

Good

36

Okay

22

Mediocre

35

Poor

0

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get the carairport location

car was greatgreat customer

car availablegreat price

staff was very helpfulgreat experience

pick up and dropcustomer service

great service

10.0

Easy Transaction, Clean Vehicle, Friendly ServicePros:Pick-up process was easy, employees were friendly, car was clean, price was reasonable, etc. Will be using Enterprise Rental again.Reviewed 3 Jan 2017

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7.6

Perfect until drop offPros:Easy check in, very helpful "concierge" like service at pick up. Lovely staff, choice of cars, so easy. Nice clean car.Cons:Drop off was a bit messy. Waited a very long time in a long line to be able to drop off cars. Clearly everyone was dropping off cars at 5pm on a Monday. We were not pressed to make a flight but many customers were panicked that the drop off process was taking a while. I'd say maybe 15 minutes of waiting on the ramps in the parking structure. Not forever but seems like forever when you aren't anticipating it.Reviewed 29 Aug 2016

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10.0

Great customer servicePros:All of the customer service reps were very helpful. Upon my return, they saw that I had my young daughter with me and offered me a ride to the terminal, so I didn't need to juggle our bags and stroller on the shuttle. Very helpful!Reviewed 1 Nov 2016

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6.0

Fast & friendly service, lessor quality vehiclePros:Fast and friendly staff and both pick-up and drop-off sites.Cons:The vehicle had some damage on the driver side door and rear driver-side quarterpanel, squeaky brake pads and could use new windshield wipers as it was hard to see through the smeared glass when it rained on the trip. Overall, staff was great but I was hoping to have a higher quality vehicle for paying nearly $1000.00 for a full week's rental.Reviewed 7 Oct 2017

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6.4

All would be good if the price would be finalPros:Everythink was more or less ok. The car was quite new. It had the back camera which was nice.Cons:The car wasn't clean, z pass didn't work properly. The biggest issue are the full insurance which makes the total price per day over $100.Reviewed 12 Jun 2017

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10.0

Pros:yes staff was friendly and helpfulCons:nothingReviewed 7 Jun 2019

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10.0

Enterprise Car Rental, Great as always.Pros:Pickup and drop off were quick and easy. The car we picked met all our needs and expectations for the 2 week 2000 mile trip. The price we paid was very good for what we got. Overall, a great experience as usual with Enterprise.Reviewed 21 Oct 2015

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8.0

Helpful attendant made the differencePros:Excellent service by Gentry, the person who processed our car rental.Cons:Flexibility to accomodate customer needs, we needed a van because of a death in the family. We got what we needed with at an affordable rate. Took just 10 minutes total.Reviewed 4 Apr 2017

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9.6

Cons:Fast and efficient service, pleasure to work with them. Got me just what I neededReviewed 6 Aug 2019

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10.0

Pros:quick and efficient and no bullshit from staff to buy extras... Awesome service!Reviewed 2 Feb 2020

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8.8

Pros:yesReviewed 9 Oct 2019

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10.0

Superb customer servicePros:Outstanding. Consistently one of the best experiences I have with any company in any industry.Reviewed 28 Dec 2016

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• What is the most popular car hire from Enterprise in Boston?

  Compact (Nissan Sentra or similar) is the most frequently booked car hire type from Enterprise in Boston.

• How many car hire locations does Enterprise have in Boston?

  Enterprise has 14 car hire locations in Boston. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes