Book Dollar hire cars in Naples

Reviews for Dollar in Naples

Recent reviews

Traveller rating

Excellent

4

Good

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Okay

1

Mediocre

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car was cleancustomer service

rented the carfriendly staff

car i reservedgreat value

get the carpick up and drop

great price

4.0

Cons:Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.Reviewed 25 Jan 2021

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2.0

Pros:The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.Cons:They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.Reviewed 14 Feb 2020

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10.0

Pros:No problems from beginning of rental till I turned the car back in.Cons:A little discount for turning the car in several days early.Reviewed 1 Apr 2020

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10.0

Great experiencePros:Great car and quick pick up and drop offCons:Only needed car to get from Naples FL to Fort Lauderdale airport -would be nice to have a cheaper rate for only having car a few hourSReviewed 14 Nov 2016

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8.0

Pros:Loved the car and loved the price. Car was nice and new and nice and clean.Cons:Only one person on duty and several of us had to wait when first picking up and also returning car She was very polite and courteous but it seemed there should have been 2 people on dutyReviewed 7 Apr 2017

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10.0

Pros:Service & managerReviewed 18 Feb 2020

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10.0

Pros:upon return at Orlando, our agent drove us to American airlines rather than having us wait for a shuttle. (he said it was not a real busy day, just to be clear.... they may not always offer that service)Reviewed 17 Feb 2017

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7.6

Cons:Drop off was closed. No where in Dollar parking to put car. Had to put paperwork and key in a drop off box.....hope this gets processed correctly.Reviewed 4 Jul 2017

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4.0

Not a clean carPros:The car was full of dog hair and slobber.Reviewed 9 Jan 2017

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8.0

Pros:People nice to deal withReviewed 31 Jan 2017

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10.0

Pros:Streamlined. Straight forward. No sales pitch for add onsReviewed 31 Mar 2017

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10.0

A Pleasant ExperiencePros:The agent at the car rental counter in Naples was very helpful and friendly. The car was clean and in good condition in all respects. It suited my needs perfectly. When I returned the car, the person knew I was running late and offered to email my receipt so I didn’t have to wait.Reviewed 27 Apr 2018

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More

• 7.8 /10Enterprise Hire Cars at Naples
• 7.8 /10Avis Hire Cars at Naples
• 7.1 /10Budget Hire Cars at Naples
• 6.9 /10Hertz Hire Cars at Naples
• 7.7 /10Thrifty Hire Cars at Naples

• What is the most popular car hire from Dollar in Naples?

  Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Dollar in Naples.

• How many car hire locations does Dollar have in Naples?

  Dollar has 2 car hire locations in Naples. Take a look at our Dollar hire location map to find the best car hires near you.

• Does Dollar have a car hire location at the airport: Miami airport (MIA)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes