Cons: Car was dented in spots and scratched. Costly, but good service and friendly.
Cons: Car wasn’t clean, old cup under seat with milkshake remains. We ordered a VWJetta and got a Kona? Never heard of it. Attendant said it was an upgrade, haha. It was not a quiet car
Pros: Everything was easy for first ever rental.
Pros: Car was clean and new
Cons: Car I reserved wasn't available. SUV for 5 didn't have a 3rd row. Agent suggested I drive from Naples to Ft. Meyers to get the car I wanted. Zero discount given...had to wait 30 mins for the car I was given.
Pros: Staff were so professional and helpful both receiving and dropping off the car.
The car was super clean and in great condition.
Cons: I showed up to the rental location at the time I had reserved the vehicle. They told me that they had no cars available. I ended up having to drive across town to the airport to rent a vehicle. They tried charging extra for airport fee. Car was dirty. And n
I paid for Thriftys Gas when I shouldn’t have
Pros: The guy at the desk in Naples Specifically told me I would need to return the car in Fort Lauderdale with a full tank of gas. I was halfway to Fort Lauderdale, when I realized the gas tank was half empty when I left Naples. My fault, I should have looked but it didn’t even occur to me at the time. The very nice gentleman in Fort Lauderdale told me they should have started me with a full tank of gas. I returned it with a full tank of gas as instructed. So the value of my rental certainly wasn’t as good as anticipated.
Cons: Poor attention to detail on the part of Thrifty in Naples
It was fine.
Pros: It ran and didn't break down.
Couldn't have been happier
Pros: The representative went above & beyond to be sure I was happy. When the first car wasn't what I had in mind for comfort or looks, she called me 20 mins after I left to swap me out with something better than had came in.
Cons: No complaints.
Cons: Price, proximity and service.
Cons: No car available at scheduled pickup time
Thrifty has 2 car hire locations in Naples. Take a look at our Thrifty hire location map to find the best car hires near you.