Naples car rentals

Naples car rentals

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Naples, FL, United States
25 Oct — 1 Nov
Same drop-off
Naples, FL, United States
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:

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Naples car rental information

Pick-up locationNaples
Rental locations24
Airport locations7

Naples car hire reviews and directory

Rated no. 1
Dollar
Best rated
8.5 Excellent (100 reviews)
2 locations in Naples
Dollar
Locations in Naples
  • 8.6
  • 8.5
  • 8.5
  • 8.3
  • 8.5
Recent reviews
4.0 Okay25 Jan 2021
Incorrectly charged a late return fee and then was ghosted by customer service on twitter when I tried to raise the issue.
10.0 Excellent1 Apr 2020
No problems from beginning of rental till I turned the car back in.A little discount for turning the car in several days early.
10.0 Excellent18 Feb 2020
Service & manager
2.0 Mediocre14 Feb 2020
The staff was incredibly rude and degrading. Even though the rental car was reserved and pre-paid, not only was the car not available, but the manager began asking me very nasty questions about my name, and implied that my driver license was not mine, and made other rude and offensive remarks. The manager wasted my time for 30 minutes, and then did not provide a vehicle. I was very shocked and disturbed by the rude and offensive attitude at HERTZ / DOLLAR. I went to ENTERPRICE RENTAL-CAR and got a car in five minutes there, and I was treated nicely at ENTERPRISE.They need to hire a new staff and train them on customer service. The manager at this location was the crudest person working there, so I think they need a complete overhaul.
10.0 Excellent16 Dec 2019
the guys who treated us super friendly and helped us in everything, super fast pick up, the best company and the best service THANK YOUI have rented with dollar for a long time and in this Naples branch there is nothing to improve, all the service is 5 stars, perfect congratulations good work
8.8 Excellent7 Dec 2019
Very easy drop off.Billing was a bit confusing, I should have asked questions at pick up. Everything worked out fine in the end.
10.0 Excellent27 Apr 2018
A Pleasant ExperienceThe agent at the car rental counter in Naples was very helpful and friendly. The car was clean and in good condition in all respects. It suited my needs perfectly. When I returned the car, the person knew I was running late and offered to email my receipt so I didn’t have to wait.
6.4 Good21 Jan 2018
Car seat belt system was broken and it set off the warning bell continuously during the entire trip.
3.6 Mediocre26 Dec 2017
NothingNo one was there and had no instructions on what to do where to leave car lots were full . Totally CONFUSED
10.0 Excellent16 Dec 2017
The competence of the customer service agent.Is a Versa an intermediate size car?
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Rated no. 2
Avis
8.4 Excellent (71 reviews)
2 locations in Naples
Avis
Locations in Naples
  • 8.6
  • 8.6
  • 8.4
  • 8.2
  • 8.2
Recent reviews
10.0 Excellent24 Aug 2021
Easy pickup. Even easier return.
10.0 Excellent16 May 2021
Pickup and drop off were easy and very fastNothing
2.0 Mediocre9 May 2021
Place was closed when wanted to pick up. Should have been told when booking
8.0 Excellent27 Mar 2021
Everything was good except price.Costs are way too high.
10.0 Excellent18 Mar 2021
YesA full gas tank to start
10.0 Excellent22 Nov 2020
The staff member who was able to get me my in short timeHave more vehicles available
5.2 Okay25 Sep 2020
No record of reservtaion upon arrival. Clerk stated no cars available, then ameneded it to only minivans available. I insisted on being given a minivan. Was told it would take 45 minutes for it to be prepared. Fuel tank half full. Nothing in paperwork to reflect this. I took photo of mileage and fuel tank.Renting from a rental firm that really does try harder.
4.8 Okay25 Sep 2020
No record of reservation for rental when I arrived. Clerk said no cars available. After I wouldn't leave without a car, clerk told me minivans were available, but it would take 45 minutes to prepare it for rental. Gas tank was half full. More complicated than that. Eventually got things straightened out , but took way too much of my time-and money-I returned it with more gas than was in the tank when I picked it up.Using a company that tries harder.
9.6 Excellent22 Jun 2020
I picked my car up at Naples airport on Saturday near closing time. The attendant, wish I got her name was the most helful person I have ever dealt with.
4.0 Okay15 May 2020
Stop putting additional charges on after rental return.
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Rated no. 3
Enterprise
8.1 Excellent (54 reviews)
7 locations in Naples
Enterprise
Locations in Naples
  • 8.2
  • 8.3
  • 8.1
  • 8.2
  • 8.1
Recent reviews
8.0 Excellent15 May 2021
This was the only avenue for getting a car during March due to spring break and the influx of travelers due to Florida's open state status. We appreciated the price and the ability to return on the other coast of Florida.
10.0 Excellent29 Mar 2021
Staff was friendly and helpful. And the drop off process was easy and quick.
10.0 Excellent21 Mar 2021
everything was great.car wash working.
6.0 Good17 Feb 2021
The service light was on and the car would shake at 55mph. It smelled like cologne too. I called to switch it out and they were not able to accommodate me.
6.0 Good21 Jan 2021
Drop off super easy but noted a chip in windshield which was there when I rented. Company later apologised.Only one employee present who could process, get a car and do inspection at one time and as quickly and non attentive to detail as would allow. There should be more than one counter person.
10.0 Excellent31 Dec 2020
The manager called us before the rental to confirm our arrival and adjusted it based on our flight time (the office was closed in the evening). We appreciate him reaching out to confirm the reservation during the very busy Christmas season.
2.0 Mediocre21 Sep 2020
nothing!worst experience ever! staff on airport road naples south was RUDE, NON HELPING, IGNORED CONVERSATION, NO CAR READY AS BOOKED, MALE STAFF WAS SNARLING BAD LANGUAGE AND REMARKS; I WILL NEVER WALK IN YOUR FACILITY AGAIN!!!!
10.0 Excellent1 May 2020
Everyone was friendly, car was in excellent condition, and pick up and drop off was very easy
10.0 Excellent2 Apr 2020
Staff has always been helpful and friendly and very accommodating with vehicle needed..Nothing, very satisfied.
2.0 Mediocre23 Aug 2019
Called the enterprise office when 15 minutes away to say we might be a few minutes late and asked for options (could they wait a few minutes or leave the keys?) A very unfriendly person called Emerson replied 'you will have to come back tomorrow'All unhelpful Emerson had to say was 'I'm sorry but we have to close at that time, we will be happy to help you tomorrow - but his attitude was so negative we cancelled the booking and went to Avis.
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Rated no. 4
Hertz
8 Excellent (56 reviews)
4 locations in Naples
Hertz
Locations in Naples
  • 8.3
  • 8.2
  • 8.1
  • 7.9
  • 7.7
Recent reviews
4.0 Okay3 Apr 2021
Car was clean. Drop off was easyPick up was poor. Received email directing me to pick up location at ritz Carlton that had been closed for months. Wasted 25 minutes going there to be directed back to original pick up location. Car was ready over an hour later than reserved.
2.0 Mediocre4 Mar 2021
Nothing.On the day I was supposed to pick up the rental, I called to see if I can get the car early. Instead they canceled my reservation and said they did not have any cars, and when I asked if they could give me any vehicle type, did not have to be the van I requested, they said I cannot be helped and to try another place.
10.0 Excellent24 Nov 2020
It was a 1 man staff and he was busy but he was fine. We changed the return date and that was handled very easily.He was all by himself so we had to wait a little while but he did all he could to get it done .
3.6 Mediocre8 Nov 2020
The staff was confusing, rude, added extra charges to rental, had to drive back to naples to figure out why because the local office wouldn't answer the phone and the national office has no customer service on weekends. Chevy spark was not a great car, but was economy priced. Beyond that, the brakes were a little weirdBetter communication about add-ons. Hertz offering weekend customer service. Getting my permission to add charges on.
7.2 Good30 Jan 2020
Pick up staff was extremely friendly and accommodating. He was excellent and explain everything above and beyond our expectation. The drop-off was the complete opposite. I think the lady at the drop-off require customer training or you will start losing customers to National, Alamo, etc. She had NO CONCEPT of a customer. She was on the phone and I can tell it was a personal conversation for about 10 minutes with me waiting!Also, the rude attendant that was on her personal phone call, could have explain more curiously that returning the vehicle one day early would only result in a dollar or two refund. The nice gentleman during the pick up had mentioned a pro-rated refund which should have been $35.92. Our refund was only about 2 dollars. Anyway, we do appreciate the company service and will not make the rude attendant at drop-off spoil the entire experience. Cannot win everything.
8.0 Excellent6 Aug 2019
Drop-off super easy at RSW airportPick-up at Naples Airport was a bit slow
4.0 Okay16 Apr 2019
-the overall service -the availability of cars and the clarity of the transaction -how it is manage
10.0 Excellent11 Jan 2019
Great service, fleet of vehicles clean and new, great selection.The staff at this location were courteous, professional and so quick both when I picked up my car and when I dropped it off. Highly recommend
2.0 Mediocre29 Dec 2018
There were no cars available, Kayak should not have let me book. I spent money and time I didn’t have getting to the Hertz location only to spend more money and time figuring out how to get around without a car.
7.6 Good26 Nov 2018
Everyone was very nice and seemed happy to help.I reserved a truck 3 weeks prior to the date I needed the vehicle and the day before I am to pick it up I get a call from them saying they don’t have a truck, never did and never will. I got a truck due to the fact I had lots of luggage and gifts for the holidays to haul. I was given a midsize suv instead which did not even come close to holding everything. Very very disappointed about this.
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Rated no. 5
Budget
7.7 Good (88 reviews)
2 locations in Naples
Budget
Locations in Naples
  • 7.9
  • 8
  • 7.6
  • 7.5
  • 7.4
Recent reviews
10.0 Excellent29 Sep 2021
Ease of access, process , price and return location all made my experience very satisfactory.
4.0 Okay13 Apr 2021
Neither pick up or drop off was great. The worse is that instead of getting the compact car I requested, I had to drive a SUV (1st time doing so) for 3 days, several hundred miles. And had to wait for 10 minutes to turn car over at airport when done. Also couldn't get tail gate to lift, finally did but not easy. Ad car was only 3/4 full...See above.
10.0 Excellent17 Mar 2021
The pickup was confusing. Budget didn't have their own booth in the pickup lot. It tooks some time to find out it was at another companies booth. Other than that everything was great.
6.0 Good4 Mar 2021
We were supposed to get a full size car, like a Ford Fusion. We got a Jeep Compass, not in the class we asked for.
2.0 Mediocre4 Feb 2021
The vehicle was niceBudget Car Rental in Naples, FL took advantage and ripped me off. I booked a reservation at a cost of $85.05. When I picked the car up, I asked if it would be possible to change the drop off location since it was an hour and a half from where I live. I said I didn’t mind paying a little more to get a closer drop-off. He said he could change the location but the reservation was locked in and he would have to cancel and redo the reservation. I said (exact wording) “that would be fine if he could change the drop-off location”. Normally I would have caught what he did right away, but I was there in a panic because my father was in Hospice dying and I just wanted to get there to be with him. I was visibly upset and crying. He re-did the reservation, he charged me $100 more but at that point, I thought the drop-off location had been changed, (Again I should have noticed this before I left the office or car lot but I was just too upset). He apparently traded my unlimited mileage vehicle for one that charges mileage (I was traveling from Naples, FL to Crystal River, FL (260 miles). He deleted my additional collision coverage as well as put me in an entirely different vehicle which I took as a free upgrade as they do when there is no car available on the lot. The agent did not do the one thing I requested - change the drop off location. He should have known there was no other drop-off location in our area before he canceled the 1st reservation – after all that is his job, isn't it? I realized what happened when I got to Hospice, I called customer service they said we can't help you, you signed the paperwork agreeing. I explained the entire situation, that I was extremely distraught; they basically said too bad. When I got to the other end I asked the agent where I dropped the car off if there was anything he could do, he said NO. I travel a lot; I have rented cars from Hertz, Enterprise, Alamo, and National where every kind of problem has arisen over the years, domestically and internationally and they have always worked hard to accommodate me in whatever way they can. It wasn’t that Budget wasn’t able to change the drop-off location, I booked it that way by mistake, that part was 100% my fault - but it's what they did when I asked “if” they could get me a closer drop-off location. I WILL NEVER USE BUDGET AGAIN! THE AGENT DID WRONG AND IT WAS OBVIOUS - BUDGET’S CUSTOMER SERVICE JUST DIDN'T CARE, I paid $100 more and the agent did not give me the one thing I asked for. Lesson learned.
4.8 Okay30 Aug 2020
Staff was not friendly. Pick up was a horrible experience, drop off was too easyIf they didn’t make me cry
3.2 Mediocre27 Jun 2020
Didn’t have any suv car was dirtyCheck inventory clean cars
10.0 Excellent20 Jun 2020
drop off was fast and easy. No problems.I did have a low tire pressure light when we started to leave Naples FL. I pumped it up and had no further problem.
4.8 Okay26 Jan 2020
Pick up was very friendly as was drop off was also friendlyArriving at the Fort Lauderdale Airport there were no gas stations on the way in so we could not fill up the car and were charged $10 a gallon!!
3.2 Mediocre19 Dec 2019
NothingDo not lie to customer because when I call them told me I have a shuttler for take me to airport but is not like that I have to pay $25 dollars for take me to the airport so I am very disappointed
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Rated no. 6
Thrifty
7.7 Good (44 reviews)
3 locations in Naples
Thrifty
Locations in Naples
  • 7.9
  • 8
  • 7.6
  • 7.4
  • 7.7
Recent reviews
10.0 Excellent6 Apr 2021
Car was dented in spots and scratched. Costly, but good service and friendly.
4.0 Okay19 Mar 2021
Car wasn’t clean, old cup under seat with milkshake remains. We ordered a VWJetta and got a Kona? Never heard of it. Attendant said it was an upgrade, haha. It was not a quiet car
10.0 Excellent25 Feb 2021
Everything was easy for first ever rental.
4.4 Okay5 Jul 2020
Car was clean and newCar I reserved wasn't available. SUV for 5 didn't have a 3rd row. Agent suggested I drive from Naples to Ft. Meyers to get the car I wanted. Zero discount given...had to wait 30 mins for the car I was given.
8.0 Excellent4 Apr 2020
yes
10.0 Excellent7 Jan 2020
Staff were so professional and helpful both receiving and dropping off the car. The car was super clean and in great condition.Nothing!
4.4 Okay4 Aug 2019
I showed up to the rental location at the time I had reserved the vehicle. They told me that they had no cars available. I ended up having to drive across town to the airport to rent a vehicle. They tried charging extra for airport fee. Car was dirty. And n
6.8 Good23 Mar 2018
I paid for Thriftys Gas when I shouldn’t haveThe guy at the desk in Naples Specifically told me I would need to return the car in Fort Lauderdale with a full tank of gas. I was halfway to Fort Lauderdale, when I realized the gas tank was half empty when I left Naples. My fault, I should have looked but it didn’t even occur to me at the time. The very nice gentleman in Fort Lauderdale told me they should have started me with a full tank of gas. I returned it with a full tank of gas as instructed. So the value of my rental certainly wasn’t as good as anticipated.Poor attention to detail on the part of Thrifty in Naples
10.0 Excellent17 Oct 2017
It was fine.It ran and didn't break down.Nothing
10.0 Excellent19 Apr 2017
Couldn't have been happierThe representative went above & beyond to be sure I was happy. When the first car wasn't what I had in mind for comfort or looks, she called me 20 mins after I left to swap me out with something better than had came in.No complaints.
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Rated no. 7
National
10 Excellent (1 review)
1 location in Naples
National
Locations in Naples
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent4 Apr 2017
Easy pickup, Was upgraded, too!
Rated no. 8
Alamo
9.3 Excellent (19 reviews)
1 location in Naples
Alamo
Locations in Naples
  • 9.3
  • 9.2
  • 9.3
  • 9.4
  • 9.2
Recent reviews
2.0 Mediocre12 Apr 2021
Local guys never picked up the phone
10.0 Excellent9 Jul 2019
i liked the friendly staff helped me get the rental car right awayit would have been better if they gave me a car with good gas mileage. a V6 chevy impala is not good on gas mileage when traveling 4-5hours back and forth in a weekend
10.0 Excellent4 Jan 2019
Drop off was great> The agent was very helpful he corrected a mistake the agent made when I picked the car up. I will use Alamo in the future because of how help David was in Chattanooga.
5.6 Okay20 Apr 2017
The service was good but that particular car didn't not live up to the standard I'm use to with AlamoThe way the car ran, fuel economy, interior of the car
10.0 Excellent15 Nov 2016
Excellent car & very easy orderingLiked having an attendant come right up when we returned car to airport at 5:30 AM - courteous attendant who even offered to take our sm bag of garage to dump .Nothing - all was excellent
10.0 Excellent28 Aug 2016
Pleased in all areasEasy, affordable, liked paying for gas upfrontNA
10.0 Excellent10 Jul 2016
Saved meMade a mistake on the rental date. Went out of the way to accommodate us! Way to go Alamo.
Sunnycars
2 locations in Naples
Sunnycars
Locations in Naples
Recent reviews
433 travellers who rented a car in Naples gave the car agency they used an average rating of 8.2

Car rental locations in or near Naples

Good to know

Most popular car type

Intermediate

When to book a rental car in Naples

Average daily price per month
Rental car prices as pick-up date approaches

Car hire excess insurance in Naples

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Naples car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Naples.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Naples car rental.

Top tips for hiring a car in Naples

  • Book your rental car in Naples at least 6 days before your trip in order to get a below-average price

FAQs about hiring a car in Naples

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Naples are Alamo (8.8, 67 reviews), Dollar (8.4, 126 reviews), and Avis (8.4, 74 reviews).

  • The average price of fuel in Naples is $5.03 per litre over the past 30 days. Filling up a tank of fuel costs between $60 and $80, depending on the car size.

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type in Naples.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car rental in Naples costs $296 per day, on average.