Book Hertz hire cars in Naples

Naples, FL, United States
14 Oct — 21 Oct
Same drop-off
Naples, FL, United States
Fri 14/10
Noon
Fri 21/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Naples

Overall rating7.9 GoodBased on 59 reviews
Cleanliness
8.1
Comfort
8.1
Overall
8.0
Pick-up/Drop-off
7.8
Value for money
7.6

Recent reviews

Traveller rating
14
3
6
7
0
Find reviews that mention:
2.0
I made the reservation through KAIAK. It showed that HERTZ had the car I needed. I bought $11.00 insurance for this lease. Hertz didn't have the car, but I still had the $11.00 debited from my bank account. KAIAK and HERTZ - BAD COMBINATION. If you want to work together, keep your inventory updated at least hourly!!!!Reviewed 26 May 2022
review fromkayak
4.0
Friendly staff. Car was dirty and poor qualityReviewed 12 May 2022
review fromkayak
4.0
Pros:Car was clean. Drop off was easyCons:Pick up was poor. Received email directing me to pick up location at ritz Carlton that had been closed for months. Wasted 25 minutes going there to be directed back to original pick up location. Car was ready over an hour later than reserved.Reviewed 3 Apr 2021
review fromkayak
2.0
Pros:Nothing.Cons:On the day I was supposed to pick up the rental, I called to see if I can get the car early. Instead they canceled my reservation and said they did not have any cars, and when I asked if they could give me any vehicle type, did not have to be the van I requested, they said I cannot be helped and to try another place.Reviewed 4 Mar 2021
review fromkayak
10.0
Pros:It was a 1 man staff and he was busy but he was fine. We changed the return date and that was handled very easily.Cons:He was all by himself so we had to wait a little while but he did all he could to get it done .Reviewed 24 Nov 2020
review fromkayak
3.6
Pros:The staff was confusing, rude, added extra charges to rental, had to drive back to naples to figure out why because the local office wouldn't answer the phone and the national office has no customer service on weekends. Chevy spark was not a great car, but was economy priced. Beyond that, the brakes were a little weirdCons:Better communication about add-ons. Hertz offering weekend customer service. Getting my permission to add charges on.Reviewed 8 Nov 2020
review fromkayak
7.2
Pros:Pick up staff was extremely friendly and accommodating. He was excellent and explain everything above and beyond our expectation. The drop-off was the complete opposite. I think the lady at the drop-off require customer training or you will start losing customers to National, Alamo, etc. She had NO CONCEPT of a customer. She was on the phone and I can tell it was a personal conversation for about 10 minutes with me waiting!Cons:Also, the rude attendant that was on her personal phone call, could have explain more curiously that returning the vehicle one day early would only result in a dollar or two refund. The nice gentleman during the pick up had mentioned a pro-rated refund which should have been $35.92. Our refund was only about 2 dollars. Anyway, we do appreciate the company service and will not make the rude attendant at drop-off spoil the entire experience. Cannot win everything.Reviewed 30 Jan 2020
review fromkayak
8.0
Pros:Drop-off super easy at RSW airportCons:Pick-up at Naples Airport was a bit slowReviewed 6 Aug 2019
review fromkayak
4.0
Cons:-the overall service -the availability of cars and the clarity of the transaction -how it is manageReviewed 16 Apr 2019
review fromkayak
10.0
Great service, fleet of vehicles clean and new, great selection.Pros:The staff at this location were courteous, professional and so quick both when I picked up my car and when I dropped it off. Highly recommendReviewed 11 Jan 2019
review fromkayak
2.0
Cons:There were no cars available, Kayak should not have let me book. I spent money and time I didn’t have getting to the Hertz location only to spend more money and time figuring out how to get around without a car.Reviewed 29 Dec 2018
review fromkayak
7.6
Pros:Everyone was very nice and seemed happy to help.Cons:I reserved a truck 3 weeks prior to the date I needed the vehicle and the day before I am to pick it up I get a call from them saying they don’t have a truck, never did and never will. I got a truck due to the fact I had lots of luggage and gifts for the holidays to haul. I was given a midsize suv instead which did not even come close to holding everything. Very very disappointed about this.Reviewed 26 Nov 2018
review fromkayak

Where can I find Hertz hire cars in Naples?

850 Seagate Drive, Hertz car hires

Address

850 Seagate Drive

Hours

Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Tuesday08:00 - 17:00
Monday08:00 - 17:00
Saturday09:00 - 12:00
Friday08:00 - 17:00

Phone

+1 239 643 9909

Address

280 Vanderbilt Beach Dr.

Hours

Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Sunday08:00 - 17:00
Tuesday08:00 - 17:00
Monday08:00 - 17:00
Saturday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 239 598 1686

Address

550 Terminal Dr.

Hours

Thursday07:30 - 18:00
Wednesday07:30 - 18:00
Sunday07:30 - 18:00
Tuesday07:30 - 18:00
Monday07:30 - 18:00
Saturday07:30 - 18:00
Friday07:30 - 18:00

Phone

+1 239 643 1515

Address

377 Citation Point

Hours

Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Sunday08:00 - 17:00
Tuesday08:00 - 17:00
Monday08:00 - 17:00
Saturday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 239 643 1515

Address

1785 5th Ave S

Hours

Thursday07:30 - 18:00
Wednesday07:30 - 18:00
Tuesday07:30 - 18:00
Monday07:30 - 18:00
Saturday09:00 - 12:00
Friday07:30 - 18:00

Phone

+1 239 443 5799

Good to know

Most popular location

850 Seagate Drive

Most popular car type

Economy

Top tips for hiring a car from Hertz in Naples

  • Economy car hire from Hertz in Naples are around 22% cheaper than other car types, on average.

FAQs about hiring a car from Hertz in Naples