Book Dollar hire cars in Jacksonville

Jacksonville, FL, United States
9 Dec — 16 Dec
Same drop-off
Jacksonville, FL, United States
Thu 9/12
Noon
Thu 16/12
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Jacksonville

Overall rating7.4 GoodBased on 275 reviews
Cleanliness
7.7
Comfort
7.6
Overall
7.2
Pick-up/Drop-off
7.2
Value for money
7.3

Recent reviews

Traveller rating
63
27
20
29
0
Find reviews that mention:
9.2
Computer downCons:When we arrived to the counter in Jacksonville we were told the computers were down. It took a very long time to check in. I was then told that even though I was charged for insurance when I booked the rental and it was paid, that that was only for liability and I would need to get Dollar's insurance. I was quoted $89, a $250 hold was placed on my credit card, and the final charge when I returned the car was $150. CrazyReviewed 20 Sep 2016
review fromkayak
2.0
Cons:They tried to charge me for damage to the car that had occurred before I even rented it, and were extremely unhelpful and sneaky about the whole thing. I felt like I was being cheated. Also, even though I said I wanted the most basic no frills rental--didn't want to pay for anything extra--they added insurance that was more expensive than the rental car itself and never told me that I didn't have to pay it until I reviewed the bill and saw a bunch of stuff I hadn't agreed to. Very sneaky and always trying to pull the wool over your eyes and make you pay for stuff you didn't realize they were adding. Not a good experience, will never rent from them again.Reviewed 22 Jan 2018
review fromkayak
10.0
Pros:Brandon was very knowledgeable and helpful in all matters! The car was beautiful and comfortable. We felt safe and fashionable! We will rent again.Cons:When stating that a certain vehicle is available, it should be available. We specifically wanted a Lincoln Continental and it was advertised as possible. Then, when we arrived for pick up . . . there were NONE. We were given a Cadillac XTS instead. It was nice but smaller.Reviewed 24 Dec 2019
review fromkayak
7.2
My rental experiencePros:The price of the rental was very reasonable. The customer service reps at the location were knowledgeable and courteous both picking up and drop off.Cons:The car was smaller than what I'm used to driving so it took a couple of days to get comfortable with driving it. Also there were a couple of stains on the back seat and a slight scent as well in which I used a little febreeze to clear it up.Reviewed 23 Jul 2016
review fromkayak
7.6
Pros:The car was awesomeCons:The price could have been better and the staff could have been betterReviewed 20 May 2019
review fromkayak
10.0
Clean and neat carPros:Clean and neat carCons:Nope all goodReviewed 2 Sep 2016
review fromkayak
7.6
Pros:The staff was pretty friendly and drop off took no time at all. Attendant was wearing her slippers, which was odd, but no big deal.Cons:The car smelled bad - strong cigarette odor which was a problem since I needed to drive my business clients in this car during my stay.Reviewed 17 Feb 2020
review fromkayak
6.8
Unhappy with Dollar ExperiencePros:The car and the price were just fine.Cons:I was going to be arriving early and I contacted the 800 number to move my arrival time up an hour with the customer service rep. When I actually went to the desk to pick up my car the manager there told me there were no cars and I would be pushed back to my original pick up time and she couldn't even guarantee I would get a car then. I had to wait an hour and a half. She said she had SUVs I could rent for $20 more a day, but that was the only option she gave me. She did not offer to send me to any of the sister companies. She was not friendly at all. When I asked why the phone rep moved me up she would not take responsbility for anything they told me on the phone. She said she didn't car what they said, she had no cars and there wasn't anything she could do about it. I waited the time and finally rec'd a car a half an hour after my original pick up time. I called the 800 number again to file a complaint about my experience who said someone would be in touch with me and I have not heard from them since. This woman could have at least been kind and help me resolve an uncomfortable problem.Reviewed 19 Oct 2016
review fromkayak
9.6
Pros:YES.Reviewed 16 Nov 2019
review fromkayak
6.0
Cons:Jacksonville upped the rental amount by another $10 over what the rental agreement made through Kayak. In all, I ended up paying more than I had agreed to. Won't be using Dollar or Kayak, again.Reviewed 22 Sep 2016
review fromkayak
10.0
Yes it was fab.Pros:Very clean in good shape and had Cruise control for my long trip.Reviewed 10 Oct 2017
review fromkayak
10.0
Pros:Easy access from terminalCons:Signage on return was a bit confusingReviewed 29 Jan 2018
review fromkayak

Where can I find Dollar hire cars in Jacksonville?

2400 Yankee Clipper Drive, Dollar car hires

Address

2400 Yankee Clipper Drive

Hours

Monday06:00 - 23:5900:00 - 01:00
Tuesday06:00 - 23:5900:00 - 01:00
Wednesday06:00 - 23:5900:00 - 01:00
Thursday06:00 - 23:5900:00 - 01:00
Friday06:00 - 23:5900:00 - 01:00
Saturday06:00 - 23:5900:00 - 01:00
Sunday06:00 - 23:5900:00 - 01:00

Phone

+1 866 434 2226

Good to know

Most popular location

2400 Yankee Clipper Drive

Most popular car type

Economy

Top tips for hiring a car from Dollar in Jacksonville

  • Economy car hires from Dollar in Jacksonville are around 44% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Jacksonville