Book Payless hire cars in Jacksonville

Reviews for Payless in Jacksonville

Recent reviews

Traveller rating

Wonderful

21

Very Good

13

Good

6

Okay

10

Fair

5

Mediocre

0

Poor

20

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car was cleangreat value

get the carfriendly staff

car availablenever rent

great pricecar smelled

said they wouldeven though

customer service

4.0

vehicle had a very unpleasent odor when i picked it up it was not the proper size that i had reserved despite calling to double check the day before however it did get good fuel economy the guys out in the parking garage were very helpful. the people behind the counter were very very slow there was along line and poor signage denoting that the payless counter was actually being serviced by the avis deskReviewed 23 Aug 2022

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10.0

No line to pick-up; drop-off was super easy. A little expensive, but that's to be expected one-way at the last minute.Reviewed 25 Jul 2022

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2.0

The staff at the Jacksonville location were very rude. Charged for prepaid fill up, without going over the disclosures. When I stated I wanted to decline, the woman stated, “ you don’t need to get confrontational.” She did not say anything about charging for gas. This is all after I stood at the counter for 10 minutes while she was on her phone and I was the only one there. Very disappointed. I will do whatever I have to to avoid ever using Payless again.Reviewed 1 Jun 2022

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5.9

Be prepared to wait 30-45 minutes in the garage for your vehicle to be brought out, this is after waiting in the line at the counter inside.Reviewed 27 Jul 2021

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8.0

Pros:Staff was friendlyCons:have more personnel behind the counter.Reviewed 7 Jun 2021

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8.0

Pros:Great carCons:Pretty expensiveReviewed 16 Apr 2021

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6.8

Pros:Car was good. Drop-off smooth and efficientCons:Pick-up took a long time to get the contract and then go get the car.Reviewed 23 Oct 2019

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2.0

Cons:No representative at desk to rent cars. Did not answer phone calls. Had to rent with another company at the airportReviewed 15 Jan 2019

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2.0

No one at counter waited for 20 min then rented elsewherePros:Nothing to gauge l.Cons:Jacksonville airport. No one at counter. Four people in line waited 20 minutes. Rented from dollar next door and was leaving and still no one there. Will never use againReviewed 13 Jan 2019

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4.0

Cons:Something wrong with the car (Chevy Malibu). A LOT of exhaust came into the passenger compartment when the car was stopped or idling. Notified payless when we dropped off the car, but attendants did not seem to care and I doubt they wrote the vehicle up for maintenance.Reviewed 8 Dec 2018

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6.8

Pros:No issues with the vehicle. Upgraded to a van due to no invetory of a full sizeCons:Waited 70 minutes to check out vehicle since there was only representative at the counter. Dropped off vehcile at 7:50 pm was told to chek in at the terminal counter, Waited another 25 min to chek in the vehicle due to the same circumstances.Reviewed 5 Dec 2018

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8.0

Pick up - terriblePros:Most of it was good. thank you.Cons:I had to wait at the parking garage for almost 40 minutes to get the car! It was a huge disappointment because I did not have much time on this trip. The system they are using there does not seem to be very efficient.Reviewed 13 Sep 2018

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• What is the most popular car hire from Payless in Jacksonville?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Payless in Jacksonville.

• How many car hire locations does Payless have in Jacksonville?

  Payless has 1 hire location in Jacksonville. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Jacksonville airport (JAX)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Jacksonville airport (JAX)?

  Yes