Book Hertz car hires in Jacksonville

Cons: The pick up took 45 minutes because there was only 1 employee. The KIA suv had a 3rd row but then there was ABSOLUTELY no room for our luggage. Then in overheated on our vacation and hertz emergency roadside assistance put us on hold twice for 35 and 50 minutes... stranded with our kids.

Pros: Bad experience, nothing good to say

Cons: The rental agent called me 2 hours before my scheduled time to pick up my rental to tell me the pickup truck I reserved a week in advance was not available, then told me they do not have any pickup trucks in their fleet close enough to them to make available. They tried to offer me an SUV or a car. I specifically reserved a pick up truck for a purpose. I ended up renting from Avis.

Pros: Nothing was good

Cons: The rental agent called me 2 hours before my scheduled time to pick up my rental to tell me the pickup truck I reserved a week in advance was not available, then told me they do not have any pickup trucks in their fleet close enough to them to make available. They tried to offer me an SUV or a car. I specifically reserved a pick up truck for a purpose. I ended up renting from Avis.

Pros: Nothing about the experience was good

Cons: The rental agent called me 2 hours before my scheduled time to pick up my rental to tell me the pickup truck I reserved a week in advance was not available, then told me they do not have any pickup trucks in their fleet close enough to them to make available. They tried to offer me an SUV or a car. I specifically reserved a pick up truck for a purpose. I ended up renting from Avis

Pros: Staff behind the counter was very friendly. That's it.

Cons: Arrived on time (10:00) AM to pick up my compact SUV I paid for and was told there were no cars available. By 12:30 I settled for a Toyota Camry, otherwise I'd have been waiting there all day. There were a dozen other people waiting as well. That kind of delay for a long trip I needed to take was just awful.

Pros: Nothing other than the managers patience with jungling ringing phones and clients in the lobby all while trying to get another location on tbe phone because my rental had been prepaid for by someone else

Cons: The site shouldnt have allowed me to book a car that was already prepaid for by someone else

Pros: NOTHING!!!! I called before picking up the car and was told that there was no car available. Then I was told that they would call me back I had the lady confirm my phone number before getting off the phone. I waited 45 minutes then I called them back and they told me that they would call around the area to find me a car. They never called. After 2 hrs i repeatedly called and no one answered. I had to call/book another car rental place and rent from them. Which put me behind to leave for my mother's funeral wich was a 12 hr drive.

Cons: Communication!! I would have Appreciated the vehicle to be held for my pick up time or an up grade. When i called the regional number all they could do was to say my apologies, I can set you up for a one day free rental, umm I was late to help my father get the last minute funeral arrangements ready. How can u put a price on that?? What about the time that was wasted. I booked the vehicle 1 month in advance so that should have never happened.

Pros: No vehicles for me to pick up.

Cons: The company didn’t have any vehicles for me so I couldn’t get a car. You owe me the return of my money.

Cons: The entire process. They sent me to a different location to pick up the car, didn't have the car I reserved, didn't check the car in when I returned it, and billed me for a over a week until I had to call multiple times to get it fixed. They still overcharged me at the end.