Book Hertz hire cars in Jacksonville

Jacksonville, FL, United States
3 Feb — 10 Feb
Same drop-off
Jacksonville, FL, United States
Fri 3/2
Noon
Fri 10/2
Noon
Driver's age:

Hertz car hire prices in Jacksonville

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Jacksonville

Overall rating6.5 OkayBased on 210 reviews
Cleanliness
7.2
Comfort
6.9
Overall
6.5
Pick-up/Drop-off
6.4
Value for money
6.5

Recent reviews

Traveller rating
56
16
6
20
7
0
85
Find reviews that mention:
6.0
Long walk with luggage to get car.Reviewed 19 Jan 2023
review fromkayak
2.0
charged me $100.00 to cancel booking one month out.Reviewed 24 Dec 2022
review fromkayak
10.0
Friendly staff, rented a new Ford Bronco at an amazing price. Highly recommendReviewed 18 Oct 2022
review fromkayak
2.0
I made a reservation. They called to cancel it and said they didn't know why the computer allowed me to make a reservation. Sounds like an internal problem that a customer does not need to know about. Will avoid Hertz. They also tend to have people arrested because Hertz's computer system tells them a car is stolen when it's been returned and paid for. Bad business Hertz. You should do better.Reviewed 13 Oct 2022
review fromkayak
2.0
We arrived early for our scheduled rental and no one was there. Had to deal with rental issues every day for the whole vacation. Vile customer service. Never use this companyReviewed 12 Oct 2022
review fromkayak
8.0
Friendly man at counter.Reviewed 3 Aug 2022
review fromkayak
2.0
The absolute worst experience I’ve had with a rental company. I don’t care how cheap their prices are, I will never use this company again.Reviewed 30 Jul 2022
review fromkayak
2.0
Car was not there. Did not assist in locating another rental. Corporate office customer services was dismissive and unhelpful.Reviewed 30 Jul 2022
review fromkayak
10.0
I got a great value on the rental! I honestly thought there was a catch or hidden fees because of how great a value the car was. But I was pleasantly surprised with friendly staff, an easy check-in and check-out process, a clean and reliable vehicle, and no hidden fees. Would definitely recommend!Reviewed 21 Jul 2022
review fromkayak
8.0
Pickup was fairly easy. My rental had a bottle of water in it. At first, I thought it was for me for my drive. Upon closer inspection, the tabs were broken and it appeared as though someone had taken a small drink. Needless to say, I threw it away. There was also no customer service agent in the car area for questions. Return was very easy. I was instructed to just leave the key inside the car and go. My receipt was emailed.Reviewed 20 Jun 2022
review fromkayak
10.0
Quick and easyReviewed 13 Jun 2022
review fromkayak
2.0
Hertz complaint 5-17-22 @ 1722 (initial complaint, never able to submit due to broken website) Reservation # K12843104D7 1) Your pick-up office at 1107 Cassat Ave. in Jacksonville, FL is the most unprofessional office on Earth at best, and fraudulent at best. They are incompetent and a bunch of liars. I called today to confirm that my reservation for tomorrow (Wednesday, 5/18) at 1000 would be ready, and they acted as if having a vehicle ready, after I had had a confirmed reservation for several days, was a "nice to do" or "optional" activity on their part rather than a guarantee and a contract, as your customer rep "Max" assured me repeatedly when I called your 800 number. They hemmed and hawwed and said a car "might" be ready or "might" be ready....later in the day. I NEED THAT CAR and PAID FOR THAT CAR for 1000!!!!! I have commitments that I must meet that cannot be met if I don't have a rental car. I am in transit with no telephone and no other transportation. I am being dropped off and there is no Plan B. The girl at Cassat Ave. promised TWICE that her manager would call back. No one ever called me back throughout the day. When I called back, I got no answer until the office had closed for the day, at which point the phone simply hung up on me. 2) You give customers NO WAY to file complaints online. You give NO "complaint" options on this or any other website. This is WRONG. 3) You give customers NO WAY to file complaints over the telephone. All we get is offshore customer service reps with no authority to do anything except give canned answers. 4) You cut me off FOUR TIMES on the telephone before I could speak with “Max,” taking nearly an hour of my time. 5) It took me TEN TIMES over TWO DAYS to send this complaint. Your computer kept saying, over and over, “There was an error submitting your requst, please try again or contact us at 1-800-654-4173 (6am-7pm CST M-F).” (sic) with is both ungrammatical AND contains a spelling error. Is your website run by a bunch of primary school students? It appears so. When I arrived at the Hertz pick-up location at Cassat Ave. in Jacksonville, the agent (asst. manager?) walked by me TWICE as if I did not exist. No greeting, no recognition, no eye contact, no nothing. The office was filthy dirty, high humidity, and NO air conditioning. I was nearly physically ill from the heat, humidity, and smell. Waited nearly 30 minutes just to check in. Told that the car I had reserved was not available, and tried to give me a MORE EXPENSIVE car at a HIGHER PRICE. I refused. The manager (Charles) after several minutes waived the higher fee for the car that THEY CHOSE to give me. You won't let customers do ANYTHING except operation online, which many people can't do easily or at all. You provide NO back-up capability for damage control when things go wrong. Your office (at least in Jax) seems to think that a confirmed reservation is just a casual "maybe" that it is perfectly acceptable to not honor or ignore entirely. You made promises (to call back) that you do not keep. What is WRONG with you people??? Accordingly, I wish to file formal complaints against your corporate offices, your 800 number customer service office, and most especially against your office at 1107 Cassat in Jax. These people have NO sense of responsibility, NO sense of customer service, and NO competence or understanding of contract law or contractual obligations. Original complaint that could never be sent on the evening of 5/17: I also demand a telephone call IMMEDIATELY (to a friend's phone, Mike) at 606-XXX-XXXX as soon as this message is received, with an update on my reservation (which I still need at the exact time I reserved) AND a confirmation email to me at yagi.edward@gmail.com. The tel number on my reservation is NOT available to me at this time. Everything I have experienced over the last 24 hours is a disgrace and you ought to be ashamed of yourselves. Depending on how the rest of the reservation proceeds, I will consider taking appropriate additional measures, including via social media and requests for discounts/compensation for the confusion, inconvenience, and distress you have already caused. Fw up: telephone call on 5/24 @ 1139, customer service, Jamaica. Requested information regarding a toll bridge I had no choice but to cross. Requested waiver of toll fee and discount. Was offered an $80 (??) discount on a future rental; I demanded that this discount be applied to my CURRENT rental. Agent told me to take this up with Hertz AFTER the car was returned. Car was returned on time, with gas at same amount, at PHL airport without incident. Case # 14221936. 877-584-7159Reviewed 28 May 2022
review fromkayak

Where can I find Hertz hire cars in Jacksonville?

1107 Cassat Avenue, Hertz car hires

Address

1107 Cassat Avenue

Hours

Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 904 388 0199

Address

2400 Yankee Clipper Drive

Hours

Thursday00:00 - 01:0006:00 - 23:59
Tuesday06:00 - 23:5900:00 - 01:00
Friday00:00 - 01:0006:00 - 23:59
Sunday00:00 - 01:0006:00 - 23:59
Monday00:00 - 01:0006:00 - 23:59
Wednesday06:00 - 23:5900:00 - 01:00
Saturday06:00 - 23:5900:00 - 01:00

Phone

+1 904 741 2151

Address

10585 Atlantic Boulevard

Hours

Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 904 998 2335

Address

304 3rd North

Hours

Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+1 904 242 0448

Address

11035 Phillips Higway

Hours

Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 904 880 6672

Address

3726 St. Augustine Road

Hours

Thursday08:00 - 17:0014:00 - 17:00
Tuesday14:00 - 17:0008:00 - 17:00
Friday14:00 - 17:0008:00 - 17:00
Monday14:00 - 17:0008:00 - 17:00
Wednesday14:00 - 17:0008:00 - 17:00

Phone

+1 904 396 9381

Address

13131-1 Wolf Bay Drive

Hours

Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+1 904 757 2065

Address

9148 Phillips Highway

Hours

Thursday08:00 - 17:0013:00 - 17:00
Tuesday13:00 - 17:0008:00 - 17:00
Friday13:00 - 17:0008:00 - 17:00
Monday08:00 - 17:0013:00 - 17:00
Wednesday08:00 - 17:0013:00 - 17:00

Phone

+1 904 886 0006

Address

5431 Roosevelt Blvd

Hours

Thursday14:00 - 17:0008:00 - 17:00
Tuesday14:00 - 17:0008:00 - 17:00
Friday14:00 - 17:0008:00 - 17:00
Monday08:00 - 17:0014:00 - 17:00
Wednesday08:00 - 17:0014:00 - 17:00

Phone

+1 904 388 0199

Address

13365 Aeronautical Circle

Hours

Thursday09:00 - 12:00
Tuesday09:00 - 12:00
Friday09:00 - 12:00
Monday09:00 - 12:00
Wednesday09:00 - 12:00

Phone

+1 904 388 0199

Address

12620 San Jose Blvd

Hours

Thursday09:00 - 12:00
Tuesday09:00 - 12:00
Friday09:00 - 12:00
Monday09:00 - 12:00
Wednesday09:00 - 12:00

Phone

+1 904 260 9221

Address

One West Adams Street

Hours

Thursday08:00 - 17:0014:00 - 17:00
Tuesday14:00 - 17:0008:00 - 17:00
Friday08:00 - 17:0014:00 - 17:00
Monday14:00 - 17:0008:00 - 17:00
Wednesday08:00 - 17:0014:00 - 17:00

Phone

+1 904 354 0912

Address

7762 Blanding Boulevard

Hours

Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+1 904 573 8263

Address

4620 Southside Blvd

Hours

Thursday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00
Wednesday08:00 - 17:00

Phone

+1 904 203 1691

Good to know

Most popular location

2400 Yankee Clipper Drive

Most popular car type

Full-size

FAQs about hiring a car from Hertz in Jacksonville