Book Easirent car hires in Jacksonville

Cons: Long wait. Long ride no cars Cost me 4 hours lost time on a short weekend trip Worst experience in 40 years plus travel

Pros: The young woman working the counter was doing the best she could with a booking system that was not working and a manager who would not listen to her.

Cons: The car was in poor condition, had dangerous handling characteristics on the highway and the driver’s side door locks were broken. The Easirent office was cramped and didn’t seem professional. It looked like someone had hung a few cheap signs in a storage room near the airport and called it a day. We waited a very long time to pick up the car and no employee was present when we dropped off although there was a line of customers. I would not rent from this company again and will happily pay more to rent from Enterprise in the future.

Cons: Double charged me, refused to resolve the issue over the phine

Pros: I did not like the experience.

Cons: The building was dirty and small with a long wait and only one attendant working. They claimed that I did not book a midsize suv when I got to the counter even though my reservation very clearly stated that. I was therefore unable to get the car I booked and ended with a tiny traverse. I couldn’t get the booking company on the phone to check what was going on, and the whole process was very off putting. With each customer, I could tell they were trying to upsell their insurance coverage and other items. Even when I went to return the car, it took entirely too long. I will NEVER rent this way again. I was very disappointed.

Pros: It was the worst car rental experience of my life

Cons: The vehicle originally provided was extremely old and worn, and wreaked of smoke. I asked for a different vehicle, and instead of upgrading for free, they charged me an upgrade fee. It took two hours to complete the process. I tried to call customer service, but all of the numbers are invalid. Upon return, the associate was sitting on his cell phone and told me I had to wait for him to do a car inspection just in case I “totaled the vehicle”. He said they were going to charge me for low tire pressure, but after the inspection, changed his mind. I will never rent from Easirent again

Pros: Drop off OK; receiving staff pleasant.

Cons: Horribly slow pickup. One hour in line. One attendant covering everything, even washing car for each customer.

Pros: See my review on Yelp.

Cons: See my review on Yelp.

Cons: I read the other terrible reviews, but the rates were so cheap and I thought I was prepared for any of their games to get more money out of me - had my proof of insurance ready, major credit card, etc. I was wrong. The guy at the counter asks me where I'm going and I tell him - which was out of state. So he pulls out a chart with the nearest 8 states on it and a charge - per day - for going to that state. It was an additional $70 per day added to an $18 per day (taxes included) rental. I sure wasn't going to pay almost $90 per day for what was likely going to be an otherwise mediocre experience at best. I said no way. He asked me what I would be willing to pay, and I told him $60 total - figuring I'd pay close to that for a good car somewhere else and I was just looking to get it done. We didn't really negotiate any further. He said that wasn't enough for all the miles I would be driving - and I told him that was the business he was in and left. Thank goodness this hole of a place is near the airport. Flash forward 15 mins and I'm driving away in a 2020 Infiniti Q50 for half of what "Easirent" wanted from the company that picks you up. Should be called "Difficult Rent." Learned my lesson. Never again.

Cons: Customer service I was overwhelmed. Make sure you have your insurance card with you. If you don't it will cost you $$$$$$$ Schedule plenty of time for pickup and drop-off as there is limited customer service