Book Budget hire cars in Jacksonville

Reviews for Budget in Jacksonville

Recent reviews

Traveller rating

Wonderful

58

Very Good

25

Good

10

Okay

22

Fair

13

Mediocre

0

Poor

48

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get the carcar smelled

car was cleannext day

car availablecustomer service

returned the carnever rent

friendly staffcar was dirty

pick up and dropcredit card

2.0

When I get there I couldn’t get the car ready and they try to charge me more moneyReviewed 23 Jan 2023

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6.0

It literally took 45 minutes standing in line to get the car. The line was not long. Just outrageously slow. Only one or two people helping everyone in single line for budget and Avis. Car was nice and upgraded from what we reserved, but not too clean inside. Someone else’s snacks were still in the center console and the back of the passenger seat was visibly sticky. Drop off was easy and employees friendly. Guessing they are just short staffedReviewed 1 Jan 2023

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8.0

The check-in process took quite awhile and my original vehicle was give to someone else. Other than this, everything was smooth sailing and the car I ended up getting had amazing gas mileage!!Reviewed 25 Dec 2022

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6.0

The agent was professional and nice however, the first car o was given had the emotive light on but I was told it was fine. It wasn’t. It would go over 30mph and when you tried the vehicle jerked hard forward and back. I had to go back and get a different car.Reviewed 28 Nov 2022

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10.0

It was goodReviewed 7 Nov 2022

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2.0

Even though we had a reservation, Budget had no cars available for us when we arrived at Jacksonville Airport.Reviewed 31 Oct 2022

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10.0

Ray went out of his way to find the car I wanted!Reviewed 23 Oct 2022

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4.0

In between the line to confirm the reservation and get the car assigned and the “valet” to pick up the car, it was more than an hour added on to travel. The “valet” station was chaotic.Reviewed 11 Oct 2022

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10.0

Better? The lady at the Jacksonville place in Baymeadows did an excellent jobReviewed 8 Oct 2022

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2.0

The drop off process was okay because I didn't have to wait for everyone ahead of me. However, the handheld scanner didn't work so I never got the vehicle check in receipt. The process to get a vehicle should be reviewed at this location, it took over an hour to get to the counter to receive the vehicle I reserved. The wait in line took longer than the flight from Washington D.C. to Jacksonville FL, that is a huge red flag in my book. It should not take over 20 minutes per customer to check out our rent a vehicle. Customers that already have approved reservations should have been handled by an agent to get them out of the way to decrease the time spent waiting.Reviewed 19 Sep 2022

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2.0

We specifically looked for a rental company that said "airport" for pick up and not "off site". We were disappointed when we were told to wait in the garage for our vehicle - because the car was offsite. What's the difference!! "Airport" should mean that you get your paperwork and get to the car at the airport; not get your paperwork and wait 20 minutes while an employee gets the car which is miles from the airport! Also, the check in process to get the car SHOULD NOT TAKE AN HOUR AND A HALF!! (Which it did for us and many other unfortunate travelers.)Reviewed 6 Sep 2022

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10.0

Loved this experience. My flight was delayed and I didn’t land until 3:30 AM. The friendly receptionist made sure that I was a taken care of and was extremely pleasant. Car was great, drop off wa easy, and price was fair.Reviewed 8 Aug 2022

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• 5.9 /10Avis Hire Cars at Jacksonville
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• 5.0 /10Hertz Hire Cars at Jacksonville
• 6.6 /10Thrifty Hire Cars at Jacksonville
• 6.7 /10Enterprise Hire Cars at Jacksonville
• 4.4 /10Easirent Hire Cars at Jacksonville
• 6.3 /10Dollar Hire Cars at Jacksonville

• What is the most popular car hire from Budget in Jacksonville?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Budget in Jacksonville.

• How many car hire locations does Budget have in Jacksonville?

  Budget has 7 hire locations in Jacksonville. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Jacksonville airport (JAX)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Jacksonville airport (JAX)?

  Yes