Book Dollar hire cars in Charlotte

Charlotte, NC, United States
26 May — 2 Jun
Same drop-off
Charlotte, NC, United States
Thu 26/5
Noon
Thu 2/6
Noon
Driver's age:

Reviews for Dollar in Charlotte

Overall rating7.2 GoodBased on 496 reviews
Cleanliness
7.8
Comfort
7.6
Overall
7.1
Pick-up/Drop-off
7.0
Value for money
7.0

Recent reviews

Traveller rating
105
42
54
52
0
Find reviews that mention:
10.0
Pros:Every thing was easyReviewed 26 Jun 2021
review fromkayak
2.0
Pros:I like that it was cost effective.Cons:They charged me for insurance when i declined it. They also made me change cars 3 tomes due to maintenance which held me behind schedule in my business meetings.Reviewed 21 Jun 2021
review fromkayak
10.0
Pros:I liked that I got to pick my car, it was very clean and drop off was easy.Cons:Price. I know it’s an issue nation wide but I’ve never had to spend more than $30/day for a good rental and the fact that I was 3+x that was horrifying.Reviewed 7 Jun 2021
review fromkayak
4.0
Pros:Staff was very friendly and helpful. They are obviously short staffed because lines were long at pickup and only one person was working. Very kind and friendly gentlemanCons:The car had 50,000 miles on it. Smelled of cigarettes, had numerous dings and dents. Also needed brakes and struts. For $1800 it was a bit disappointingReviewed 2 Jun 2021
review fromkayak
2.0
Cons:Don’t prepay with Kayak; our car reeked of cigarette smoke and usb didn’t work but because we prepaid with Kayak Hertz would not refund any of our $. Beware!Reviewed 11 May 2021
review fromkayak
8.0
Pros:Ease of check outCons:The car class I booked was not available. I could have saved money by booking another class getting the same carReviewed 27 Apr 2021
review fromkayak
4.0
Pros:The car (Pacifica minivan) really worked well for our needs as far as size and comfort and got decent mileage. Dropoff was very easy.Cons:The pick up was awful. After a very tiring flight, a packed airport, waiting in line, and trying to breathe in an N95 mask, the agent (who was not wearing her mask properly), kept trying to "upsell" us on a different vehicle. I appreciate the offer to get something larger, and we did. But partly I just agreed to get it so we could all just get out of there. Unrelated, some features to the Pacific like the auto stop/start are just plain dumb and make it hard to use.Reviewed 27 Apr 2021
review fromkayak
8.0
Cons:Hidden charges that you don't find out about until pickupReviewed 20 Apr 2021
review fromkayak
2.0
Pros:Nothing. This was the worst car rental experience I have ever had. I booked the car 6 weeks in advance. When we arrived in Charlotte, we found relatively a long line and no cars awaiting anyone. First, booking through Priceline was deceptive because it dod not include any of the additional taxes, which ended up adding almost $100 to the fee. Then the woman at the counter was deceptive in how she asked about insurance, which added another $100. The additional cost were not explained at all. I only noticed them just before signing the rental agreement, so then entire process had to be redone to eliminate the insurance, but the taxes obviously remained. I had ordered a full size SUV, but after watching one car show up every 10-15 minutes, everyone was just taking whatever showed up, so we ended up with a smaller class car. At that point it was well past midnight and had been there two hours. Our hosts were home waiting for our arrival, so we left and called Dollar the next morning to see if we could get the class of car we ordered. The representative sent me to a Hertz location 30 minutes from where we were staying and assured me there would be an SUV waiting for me. When I arrived, no car was waiting and they weren't sure they had one. They finally "found" a smaller SUV and we took it. We had an appointment in the area which was our reason for traveling to Charlotte and were running short on time, so we didn't have them "freshen it up". The car seemed fine when we got it, but a few minutes after driving a way, we discovered the vehicle smelled like urine. We did not have time to turn around and by the time we arrived back in Charlotte that evening, it was too late and we were too tired to deal with trying to return yet another car, so we drove around the rest of the weekend with the windows open and our face masks on. We will NEVER rent from Dollar or Hertz or through an online service like this again.Cons:We could have been made aware of all additional costs. We should have gotten the car in far less time. We could have gotten the car class we ordered. And when we exchanged the car, availability should have been confirmed with the location, we should have gotten the car class we ordered and we should have received one that did not smell like urine.Reviewed 19 Apr 2021
review fromkayak
10.0
Pros:The person in the front desk was Awesome, the car was clean and comfortable.Reviewed 31 Mar 2021
review fromkayak
10.0
Pros:Staff very friendly and helpful.Reviewed 30 Mar 2021
review fromkayak
10.0
Cons:NothingReviewed 13 Mar 2021
review fromkayak

Where can I find Dollar hire cars in Charlotte?

5489 Josh Birmingham Parkway, Dollar car hires

Address

5489 Josh Birmingham Parkway

Hours

Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Sunday06:00 - 23:59
Monday06:00 - 23:59
Saturday06:00 - 23:59
Friday06:00 - 23:59
Tuesday06:00 - 23:59

Phone

+1 866 434 2226

Good to know

Most popular location

5489 Josh Birmingham Parkway

Most popular car type

Mini

Top tips for hiring a car from Dollar in Charlotte

  • Mini car hires from Dollar in Charlotte are around 2% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Charlotte