Charlotte car hire

Same drop-off
Driver's age: 26-65
Fri 9/6
Noon
Fri 16/6
Noon

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Charlotte car hire information

Pick-up locationCharlotte
Car typesCompact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Standard, Standard SUV
Hire locations65
Airport locations24
Popular agenciesSixt, Dollar, Budget, Hertz, Alamo

Cheap car rentals in Charlotte

Economy$81/day
Compact$64/day
Intermediate$83/day
Standard$88/day
Full-size$95/day
Full-size SUV$107/day
Intermediate SUV$71/day
Standard SUV$82/day
Best prices found by KAYAK users in the past 48 hours.

Top tips for hiring a car in Charlotte

  • Driving in Charlotte is the most convenient and effective way of getting to know the city, as all the major interest points are pretty scattered across a 15-mile range. Downtown Charlotte, which is known as Uptown, gets quite busy, but just a short ride away you'll find the cool North Davidson St. and Plaza Midwood neighborhoods. A car is the perfect option for those looking to explore other destinations outside the city — including the US National Whitewater Center, an outdoor recreation facility that sits 15 miles west of Uptown and offers several outdoor activities. Another popular destination is Lake Norman, which is only 30 minutes outside of Charlotte.
  • All the big car hire agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated hire Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal.
  • Uptown is one of the most crowded areas in the city, particularly when there are big events going on, such as a Carolina Panthers game, so beware of pedestrians if you're driving there. The whole of Charlotte gets pretty packed during NASCAR season, so you may want to avoid going to shopping malls in the city center. The Interstate 485 (I-485) is a highway loop that encircles the city, and, while it may be a little difficult to navigate, it is usually less congested than the Interstate 77, which flows north-south on the western side of Charlotte.
  • Although traffic is manageable, roads are usually fairly busy throughout Charlotte during peak hours, so avoid rush hour traffic both in the morning (between 7:30 and 10 a.m.) and afternoon (between 4 and 7 p.m.) if you don't want to be stuck driving for longer than needed. The I-77 in particular tends to get packed during rush hour, in which case it's best to take the 385 loop around the city. When there's a major sporting event taking place, it is recommended that you refrain from driving in the Uptown area.
  • Book your rental car in Charlotte at least 1 day before your trip in order to get a below-average price
  • Economy rental cars in Charlotte are around 36% cheaper than other car types, on average

FAQs about renting a car in Charlotte

Charlotte car rental reviews and directory

Alamo

8.4

Very Good

286 reviews
Best rated

Cleanliness

8.4

Comfort

8.8

Pick-up/Drop-off

8.6

Value for money

8.1

One location in Charlotte

Show locations

Locations in Charlotte

5489 R C Josh Birmingham Pkwy

+1 844 366 8844

Monday00:00 - 01:4504:00 - 23:59
Tuesday04:00 - 23:5900:00 - 01:45
Wednesday00:00 - 01:4504:00 - 23:59
Thursday00:00 - 01:4504:00 - 23:59
Friday04:00 - 23:5900:00 - 01:45
Saturday04:00 - 23:5900:00 - 01:45
Sunday04:00 - 23:5900:00 - 01:45
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Reviews

8.0 Very Good

May 2021

KAYAK

Pros:

Staff was relatively friendly and helpful, vehicle was excellent.

Cons:

The vehicle was not waiting for us when we arrived. We had to wait over 30 minutes for a vehicle to arrive at the facility. Communication of this was poor as we were told the wait would be only 10 minutes and I believe we were not immediately notified when our vehicle was ready.

4.0 Mediocre

Apr 2021

KAYAK

Cons:

When we picked up the vehicle it only had 1/4 of a tank of gas so we had to wait 20 minutes for them to go put gas in it. When we returned the vehicle we stopped about 20 minutes from the city to fill it up and we were still charged for 3 gallons of gas at 10.00 a gallon, which is absolutely ridiculous.

4.0 Mediocre

Mar 2021

KAYAK

Pros:

Drop off was super easy and the van was perfect for our needs

Cons:

My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.

10.0 Wonderful

Mar 2021

KAYAK

Pros:

Staff was great

Cons:

Our car had trash and food crumbs in it.

6.0 Okay

Feb 2021

KAYAK

Cons:

For Covid protocol standards the car was nasty. I went to Auto Bell and had it detailed and disinfected inside.

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Great service and great car.

1 out of 47

Enterprise Rent-A-Car

Cleanliness

7.7

Comfort

8.0

Pick-up/Drop-off

7.7

Value for money

7.3

14 locations in Charlotte

Show locations

Locations in Charlotte

10421 S Tryon St

+1 704 587 1058

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45
View deals

1102 S. Tryon St.

+1 704 348 4433

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45
View deals

325 E 9th St

+1 704 348 4433

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45
View deals

3501 Brookshire Blvd

+1 704 348 4433

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45
View deals

4226 South Blvd Ste A

+1 704 525 2104

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
View deals

5100 E Independence Blvd

+1 704 531 2099

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45
View deals

5115 Nations Ford Road

+1 704 519 0533

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 01:45
Sunday00:00 - 01:45
View deals

5489 R C Josh Birmingham Pkwy

+1 704 359 8884

Monday04:00 - 23:5900:00 - 01:45
Tuesday04:00 - 23:5900:00 - 01:45
Wednesday04:00 - 23:5900:00 - 01:45
Thursday04:00 - 23:5900:00 - 01:45
Friday00:00 - 01:4504:00 - 23:59
Saturday00:00 - 01:4504:00 - 23:59
Sunday04:00 - 23:5900:00 - 01:45
View deals

5925 N Tryon St

+1 704 597 0004

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45
View deals

6300 Morrison Blvd

+1 704 552 7704

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45
View deals

6541 E Independence Blvd

+1 704 535 0521

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
View deals

6859 South Blvd

+1 704 552 8992

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45
View deals

7340 Smiths Corners Blvd

+1 704 598 3150

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
View deals

7747 University City Blvd

+1 704 688 6580

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
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Reviews

10.0 Wonderful

May 2021

KAYAK

Pros:

Staff was very friendly and fast

2.0 Poor

May 2021

KAYAK

Pros:

I didn’t like anything; they let me reserve but in reality had nothing available until two days after my chosen date.

Cons:

Hmmm I dunno... MAYBE DON’T LET PLL MAKE RESERVATIONS FOR VEHICLES NOT AVAILABLE FOR THEIR CHOSEN DATES!? 🤷‍♀️🤬😡

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

Staff was unhelpful and didn’t care about the customers

8.0 Very Good

Apr 2021

KAYAK

Pros:

Staff was great - efficient and helpful. Everything was on time and easy!! Thank you!! 😊

Cons:

Car was not what we ordered - the minivan we paid for was damaged so you exchanged it w a Nissan Pathfinder. This car was clean and perfect in every way - except it did not have quite enough room - which is why the minivan was ordered. I understand things happen -and I really appreciated you having a substitute car ready for us when we arrived! Unfortunately my boss who booked the rental said he paid extra for a minivan, and total invoice seemed even higher than he expected. He was not happy we paid too much for a substitute, especially as we later had to finagle people and luggage around.

2.0 Poor

Apr 2021

KAYAK

Cons:

I ordered a Tahoe or similar and they didn’t have anything but a van. Had to come back to get the van and then waited 30 minutes the second time I came back for it. When I drove off the tank wasn’t even full. It was only at 1/4 tank. When I went to drop off the vehicle a few hours early at 7:50 am the manager told me they don’t open for 10 minutes. From beginning to end was a terrible experience. Left the keys in a drop box and left.

10.0 Wonderful

Mar 2021

KAYAK

Cons:

N/A

1 out of 41

Dollar

Cleanliness

7.9

Comfort

7.7

Pick-up/Drop-off

7.2

Value for money

7.0

One location in Charlotte

Show locations

Locations in Charlotte

5489 Josh Birmingham Parkway

+1 866 434 2226

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

2.0 Poor

May 2021

KAYAK

Cons:

Don’t prepay with Kayak; our car reeked of cigarette smoke and usb didn’t work but because we prepaid with Kayak Hertz would not refund any of our $. Beware!

8.0 Very Good

Apr 2021

KAYAK

Pros:

Ease of check out

Cons:

The car class I booked was not available. I could have saved money by booking another class getting the same car

4.0 Mediocre

Apr 2021

KAYAK

Pros:

The car (Pacifica minivan) really worked well for our needs as far as size and comfort and got decent mileage. Dropoff was very easy.

Cons:

The pick up was awful. After a very tiring flight, a packed airport, waiting in line, and trying to breathe in an N95 mask, the agent (who was not wearing her mask properly), kept trying to "upsell" us on a different vehicle. I appreciate the offer to get something larger, and we did. But partly I just agreed to get it so we could all just get out of there. Unrelated, some features to the Pacific like the auto stop/start are just plain dumb and make it hard to use.

8.0 Very Good

Apr 2021

KAYAK

Cons:

Hidden charges that you don't find out about until pickup

2.0 Poor

Apr 2021

KAYAK

Pros:

Nothing. This was the worst car rental experience I have ever had. I booked the car 6 weeks in advance. When we arrived in Charlotte, we found relatively a long line and no cars awaiting anyone. First, booking through Priceline was deceptive because it dod not include any of the additional taxes, which ended up adding almost $100 to the fee. Then the woman at the counter was deceptive in how she asked about insurance, which added another $100. The additional cost were not explained at all. I only noticed them just before signing the rental agreement, so then entire process had to be redone to eliminate the insurance, but the taxes obviously remained. I had ordered a full size SUV, but after watching one car show up every 10-15 minutes, everyone was just taking whatever showed up, so we ended up with a smaller class car. At that point it was well past midnight and had been there two hours. Our hosts were home waiting for our arrival, so we left and called Dollar the next morning to see if we could get the class of car we ordered. The representative sent me to a Hertz location 30 minutes from where we were staying and assured me there would be an SUV waiting for me. When I arrived, no car was waiting and they weren't sure they had one. They finally "found" a smaller SUV and we took it. We had an appointment in the area which was our reason for traveling to Charlotte and were running short on time, so we didn't have them "freshen it up". The car seemed fine when we got it, but a few minutes after driving a way, we discovered the vehicle smelled like urine. We did not have time to turn around and by the time we arrived back in Charlotte that evening, it was too late and we were too tired to deal with trying to return yet another car, so we drove around the rest of the weekend with the windows open and our face masks on. We will NEVER rent from Dollar or Hertz or through an online service like this again.

Cons:

We could have been made aware of all additional costs. We should have gotten the car in far less time. We could have gotten the car class we ordered. And when we exchanged the car, availability should have been confirmed with the location, we should have gotten the car class we ordered and we should have received one that did not smell like urine.

10.0 Wonderful

Mar 2021

KAYAK

Pros:

The person in the front desk was Awesome, the car was clean and comfortable.

1 out of 100

Budget

Cleanliness

6.5

Comfort

7.0

Pick-up/Drop-off

6.5

Value for money

6.2

8 locations in Charlotte

Show locations

Locations in Charlotte

1100 W Craighead Rd

+1 704 596 9590

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
View deals

222 East 3rd Street

+1 704 376 7073

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
View deals

3716 West Wt Harris Boulevard

+1 704 921 3703

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday12:00 - 15:00
View deals

4200 South Boulevard

+1 704 529 4826

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday11:00 - 14:00
View deals

4430 East Independence Blvd

+1 704 536 6617

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
View deals

5489 Josh Birmingham Parkway

+1 704 359 5701

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45
View deals

5640 South Boulevard

+1 704 522 8922

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday10:00 - 13:00
View deals

6721 East Independence Blvd

+1 704 567 6202

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
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Reviews

10.0 Wonderful

Oct 2022

KAYAK
I liked that the staff was very accommodating to my needs and I really appreciate their help.

6.0 Okay

Oct 2022

KAYAK
The car pick-up in Charlotte is chaotic and long. The car I was assigned stank of cigarette smoke. When I dropped the car off, the line of returns stretched outside the return area and I was not given a receipt upon return, so I didn't have proof that my rental had ended.

10.0 Wonderful

Sep 2022

KAYAK
All good

8.0 Very Good

Sep 2022

KAYAK
The counter service was excellent, fast and extremely professional. The interior of the vehicle was dirty. I was not happy with that, everything else was fine.

2.0 Poor

Sep 2022

KAYAK
The car was dirty, smoke filled smell, back hatch covered in soot and dirt. The tank was 3/4 full not full as they stated. A dent on the bumper needed to be pointed out. Tire pressure in front right tire was 19 and we needed to pull of road, find a gas station and fill it up. No discounts offered for 3 nights. The bill was $317, hardly inexpensive. A horrible experience will never rent with them again.

6.0 Okay

Sep 2022

KAYAK
It was a mess at the Budget check-in counter. 3 agents at the counter. One was taking a very long time with his customer. Another finished with his customer, walked up and down the counter once, then went in the back area. Another agent was just standing at a computer for about 10 minutes, finally waited on someone. Someone very nice and efficient came out from the back, waited on us, but then went in back again while about 5 people in line. They definitely need a better checkin system.

1 out of 78

Hertz

Cleanliness

6.8

Comfort

6.9

Pick-up/Drop-off

6.2

Value for money

6.2

8 locations in Charlotte

Show locations

Locations in Charlotte

14401 Carowinds Blvd

+1 704 553 8989

Opening times not available

View deals

5010 N Tryon St

+1 704 509 1861

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
View deals

5010 N Tyron St

+1 704 509 1861

Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
View deals

5489 Josh Birmingham Parkway

+1 704 359 0114

Monday06:00 - 23:5900:00 - 01:45
Tuesday00:00 - 01:4506:00 - 23:59
Wednesday06:00 - 23:5900:00 - 01:45
Thursday06:00 - 23:5900:00 - 01:45
Friday06:00 - 23:5900:00 - 01:45
Saturday06:00 - 23:59
Sunday06:00 - 23:5900:00 - 01:45
View deals

6141 E Independence Blvd

+1 704 566 3049

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
View deals

6300 Morrison Blvd

+1 704 362 4768

Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
View deals

895 W Trade St

+1 704 243 6119

Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
View deals

9218 South Boulevard

+1 704 553 8989

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
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Reviews

10.0 Wonderful

Nov 2022

KAYAK
The whole process from pick up to drop off was so easy and hassle free

2.0 Poor

Nov 2022

KAYAK
We rented the car but the place was closed so we had to cancel reservation. Updated hours and not allowing us to rent from a place that is closed would have been nice. Thankfully, another car rental place had cars available last minutes

8.0 Very Good

Nov 2022

KAYAK
I had reserved a commercial van which was quite inexpensive and allowed me to comfortably get some mattresses and boxed furniture in ikea. They indicated they NEVER have commercial vans available so had to literally rent on the spot at higher cost. Looks like you need to update you’re info what is available at rental facilities. This is eco de time this happens at this location btw.

2.0 Poor

Dec 2021

KAYAK
At check in, the agent told me that I needed to select at least the base level of their protection products (a loss & damage waiver) because my auto insurance would not cover me. That didn't sound right, and I tried to decline, but I was told that I needed to select one. I eventually did after much back & forth. After doing research, I learned that my auto insurance did indeed cover me and I could indeed decline the product, but when I called Hertz to try to get the coverage removed they would not help me. I talked to at least 2 agents and 2 supervisors and waited on hold for hours. I was told the only way to get it taken off was to drive back to the rental location 2 hours from where I was staying. Both the deception at the counter and the terrible customer service was a major disappointment and but a damper on my trip. I will never use Hertz again.

10.0 Wonderful

Dec 2021

KAYAK
Easy quick pick up and drop off.

2.0 Poor

Dec 2021

KAYAK
Advertised vehicle and rate is not the same when you arrive as online. You won't be able to get what you rented or the rate, I paid double the original confirmed online price to get the exact same car I reserved.

1 out of 99

Advantage

Cleanliness

6.0

Comfort

6.5

Pick-up/Drop-off

6.3

Value for money

6.2

One location in Charlotte

Show locations

Locations in Charlotte

5501 Josh Birmingham Parkway

+1 704 395 9983

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
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Reviews

8.0 Very Good

Jan 2019

KAYAK

Cons:

Construction surrounding airport

5.2 Fair

Jan 2019

KAYAK

Pros:

Nothing

Cons:

Canceled the car because mileages was unlimited now I know not to rent there

2.0 Poor

Dec 2018

KAYAK

Cons:

My flight was canceled and I couldn’t get ahold of anyone to change my reservation. I was charged for a car I was never able to use. My voicemails on their system went unanswered.

5.2 Fair

Dec 2018

KAYAK

Pros:

The only reason I booked with them was because of their price.

Cons:

But I guess you get what you pay for. When I first booked the car online nowhere did it say of you are in-state you have to have a credit card or that you have limited mileage. How is this fair when if I was from out of town I got unlimited miles and could use a debit card for the 200 deposit??? Getting to the place is where they tell you all of that. Since I dont have a credit card I waisted money on a reservation with them. They wouldn't let me add another driver to the policy since the reservation was done online (yet online...it's not an option to add another driver). I couldn't use someone's else's credit card with the same last name as me (and who was right there with me to give consent for the use of their card) yet at other car rental companies I have done that before in the past. I needed a car and theirs was cheaper so I ended up getting another reservation with them in someone else's name. With this reservation (although it was also done online) I could now all of a sudden and an additional driver to it. They said when we turn the car back in, any occurred charges could be paid for with another card. When we brought the car back, they lied and said they wouldn't charge us for an additional driver however, they did anyways placing that charge on a credit card that no charge should have been made to. I had absolutely no problem paying for the additional driver, however it would have been done with a debit card so don't lie to me about where it's getting charged to not mess up people's credit status.

7.6 Good

Nov 2018

KAYAK

Cons:

You didn’t tell me about the mileage limitation clearly. Need to make that VERY clear. Would have cost me an additional $20/ day

8.8 Very Good

Nov 2018

KAYAK

Pros:

Staff

Cons:

Car as dirty outside

1 out of 33

Avis

Cleanliness

6.0

Comfort

6.2

Pick-up/Drop-off

5.8

Value for money

5.8

8 locations in Charlotte

Show locations

Locations in Charlotte

1100 W. Craighead Rd

+1 704 921 3386

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
View deals

222 East 3rd Street

+1 704 331 9007

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
View deals

3716 West Wt Harris Boulevard

+1 704 599 6432

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday12:00 - 15:00
View deals

4200 South Boulevard

+1 704 529 7567

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday11:00 - 14:00
View deals

4430 East Independence Blvd

+1 704 563 7013

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
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5489 Josh Birmingham Parkway

+1 704 359 5700

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45
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5640 South Boulevard

+1 704 523 7113

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday10:00 - 13:00
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6721 East Independence Blvd

+1 704 568 6637

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
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Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Never had the chance

Cons:

The check-in process

8.0 Very Good

Apr 2021

KAYAK

Pros:

Professional, friendly reps.

Cons:

The representative said his only vehicle available was delivered from the airport location and the car had a heavy smoke smell. He said I could take it to the airport location to swap for another car. I appreciate it made the offer but don’t understand why the airport location provided the car to the other location knowing of the smoke problem. I did drive the 6 miles to the airport to make the swap. Personnel at both locations were friendly and professional.

2.0 Poor

Apr 2021

KAYAK

Cons:

Your system (kayak) let me book a rental at an Avis location that wasn’t open on the day that I needed to pick it up. I didn’t find out about this until a few days before the rental when Avis called me. I had to find a new rental and process has gone up significantly. I used Priceline this time.

2.0 Poor

Mar 2021

KAYAK

Pros:

Nothing

Cons:

Actually reserve a car

8.0 Very Good

Jan 2021

KAYAK

Cons:

Did not like the Tacoma, it was stuck in 4wd at first, and just drove like a brick, should have gone with the ranger.

3.6 Poor

Nov 2020

KAYAK

Cons:

Could not choose type of car. Was billed a $49.95 refueling surcharge upon return even though I returned the car with the tank full after filling up less than 2 miles from the return point.

1 out of 22

Payless

4.8

Mediocre

136 reviews

Cleanliness

4.7

Comfort

4.9

Pick-up/Drop-off

4.9

Value for money

4.9

One location in Charlotte

Show locations

Locations in Charlotte

3315 Scott Futrell Drive

+1 704 399 7167

Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
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Reviews

2.0 Poor

Oct 2018

KAYAK

Pros:

We went to Avis

Cons:

We waited 40 minutes

2.0 Poor

Oct 2018

KAYAK

Pros:

Nothing

Cons:

Payless called me while I was on the way to the rental car to tell me they didn’t have a car for me. Unacceptable

10.0 Wonderful

Sep 2018

KAYAK

Pros:

Easy check-in, car was ready

2.0 Poor

Aug 2018

KAYAK

Cons:

The van did not pick us up. We waited 40 plus minutes and had to take a cab to their location. The local phone number given to us went to a national location. We could not get info as to when we might have been picked up. The local Payless employee could have not been less helpful and offered no apology. We will never use Payless again.

8.0 Very Good

Aug 2018

KAYAK

Pros:

The price was good, no secret charges. The staff were very nice and I was in and out asap. Car was great and got me exactly where I needed to go!

Cons:

The shuttles take a long time but I understand why. I took a cab instead to find the NC airport location.

4.0 Mediocre

Jul 2018

KAYAK

Pros:

car was fine.

Cons:

I had to wait at the airport for over an hour for a shuttle to the site. when I got to the site I had to wait for a car and it to be cleaned. I was really disappointed. I have used Payless in the past and was satisfied , I think I might have to really think about using u people again

1 out of 29

Ace

4.4

Mediocre

38 reviews

Cleanliness

3.9

Comfort

4.6

Pick-up/Drop-off

4.4

Value for money

4.7

2 locations in Charlotte

Show locations

Locations in Charlotte

4901 C Wilkinson Blvd.

+1 877 219 9192

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
View deals

6248 E. Independence Blvd

+1 877 219 9192

Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
Saturday09:00 - 14:00
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Reviews

2.0 Poor

May 2021

KAYAK

Pros:

We didn’t get the car

Cons:

We didn’t get the car

2.0 Poor

May 2021

KAYAK

Pros:

Nothing. They didn’t have a car available even though I booked it.

Cons:

Having a car. Not being called 10 minutes before my pickup to find out I didn’t have a car in a random city I had only been to once before

3.2 Poor

Nov 2020

KAYAK

Pros:

The gentleman at the counter was nice.

Cons:

I had to take my car back to the rental car place and get a replacement. The car's seat were filthy with burns in them. The car also had a sputter that made it seem as if it was going to cut off. It was replaced with a better care, but still there were scratches and dings on it as well. I would not recommend or use Ace rental car again.

2.0 Poor

Nov 2020

KAYAK

Pros:

Nothing, I got pulled over by the police because the car had the wrong plate on it. They thought the vehicle was stolen. Ace didn't give me another, nor did they changed the plates.

Cons:

They could have refunded me my money back or gave me another car.

2.0 Poor

Sep 2020

KAYAK

Pros:

Absolutely nothing . I never received my car .

Cons:

No one was there . No cars present . Nobody answered the phone . Had to make extra money to get a rental at another place !

2.0 Poor

Aug 2020

KAYAK

Pros:

The ants that crawled on me in the office didn't bite me.

Cons:

No triple charging for vehicle rental. Clean office. Returning calls about billing errors.

1 out of 10

Silvercar

10.0

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Charlotte

Show locations

Locations in Charlotte

3101 Yorkmont Road, STE 1600

+1 855 359 2227

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
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No reviews available

Sixt

5.5

Cleanliness

7.2

Comfort

6.4

Pick-up/Drop-off

6.0

Value for money

6.0

One location in Charlotte

Show locations

Locations in Charlotte

5489 Josh Birmingham Parkway

+1 888 749 8227

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

8.0 Very Good

Nov 2022

KAYAK
The passenger side rear tire was low when I picked it up. It was showing up with a warning indicator. I had to fill it up twice during my rental and that was a bit nerve wracking when driving.

6.0 Okay

Aug 2022

KAYAK
SUV is old. Not much choices.

2.0 Poor

Aug 2022

KAYAK
Waited in line for 3 hours before giving up and taking an Uber

2.0 Poor

Jul 2022

KAYAK
Horrible rental company, waited for 3 hours to get my car and it was not what I asked for and the gas tank wasn't full when I got it.

2.0 Poor

Jul 2022

KAYAK
We couldn’t travel due to Covid and they wouldn’t refund our reservation

2.0 Poor

Jul 2022

KAYAK
Despite my reservation, they didn’t have my car ready. I had to wait 2+ hours, and when they did finally get me a car it was a different class than what I booked and I was charged a higher price.

1 out of 5

NU Car

4.0

Mediocre

1 review

Cleanliness

4.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

4.0

One location in Charlotte

Show locations

Locations in Charlotte

4121 South Stream Boulevard

+1 888 656 7383 ext. 2

Monday09:00 - 14:00
Tuesday09:00 - 14:00
Wednesday09:00 - 14:00
Thursday09:00 - 14:00
Friday09:00 - 14:00
Saturday09:00 - 14:00
Sunday00:00 - 01:45
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Reviews

4.0 Mediocre

Mar 2023

KAYAK
Drop off was terrible, I almost missed my flight because they weren't open until 9am

1 out of 1

Thrifty

No score available yet

2 locations in Charlotte

Locations in Charlotte

5125-b South Blvd

+1 704 565 5417

Opening times not available

5330 Wilkinson Blvd

+1 877 283 0898

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

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Reviews

4.4 Mediocre

Jul 2017

KAYAK

Pros:

Quick and easy drop off

Cons:

There is no Thrifry drop off, if I didn't know to take to Dollar I would still be wandering the airport.

2.4 Poor

Jun 2017

KAYAK

Cons:

I made two Thrifty Car reservations using Kayak. When I tried to pick up the first car Thrifty said the reservation was cancelled. Sure enough, I checked the Kayak paperwork and the reservation cancelled automatically two hours before the scheduled pick up time. I checked the next reservation 3 days in the future and found that it too automatically cancelled 2 hours before the scheduled pick up. I called both Kayak and Thrifty and neither could change it. Absolutely useless.

10.0 Wonderful

May 2017

KAYAK

Pros:

The location was close to the airport, the shuttle was clean and easy to find, and the employees were so kind and very efficient!

3.6 Poor

May 2017

KAYAK

Pros:

It was exhilarating being reprimanded by the check in desk for declining their own insurance, even though I had already purchased insurance via Kayak.

Cons:

The rented Ford Fiesta may have once been a viable vehicle, but the transmission barely cycled--leaving me stranded more than once in the middle of intersections. What a piece of junk.

3.2 Poor

May 2017

KAYAK

Cons:

A single person running the counter when checking in. Zero ability to answer questions. The car treated me like a teenager with having speed limited to 80, volume limited to 9, seat belts that would shut off the radio if they weren't plugged in. There wasn't a drive to pick us up from the location to go back to the airport. Overall, the situation was a disaster.

4.0 Mediocre

May 2017

KAYAK

Cons:

The handling of the car that I was given was terrible. It was very sensitive, which made it tough to drive especially when on the highway. In addition, the lady at the counter said the upgrade was $12 and when I got the receipt, it as $20.

National

No score available yet

One location in Charlotte

Locations in Charlotte

5489 R C Josh Birmingham Pkwy

+1 844 366 8843

Monday04:00 - 23:5900:00 - 01:45
Tuesday00:00 - 01:4504:00 - 23:59
Wednesday00:00 - 01:4504:00 - 23:59
Thursday00:00 - 01:4504:00 - 23:59
Friday04:00 - 23:5900:00 - 01:45
Saturday04:00 - 23:5900:00 - 01:45
Sunday00:00 - 01:4504:00 - 23:59

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Reviews

9.2 Wonderful

Jan 2017

KAYAK

Pros:

Good car, excellent pickup process in Charlotte.

Cons:

The price - I was in a bind and needed the reservation, but I thought it expensive.

10.0 Wonderful

Jul 2016

KAYAK

Pros:

The Customer Service rep was very patient and helpful. There was an issue with the DL but they handled it quickly and effectively.

Ace Rental Cars

No score available yet

3 locations in Charlotte

Locations in Charlotte

4901 C Wilkinson Blvd.

+1 877 219 9192

Opening times not available

4901 C Wilkinson Blvd.

+1 877 219 9192

Opening times not available

6248 E. Independence Blvd

+1 877 219 9192

Opening times not available

Filters

No reviews available

Advance Car And Truck Rental

No score available yet

One location in Charlotte

Locations in Charlotte

5501 Josh Birmingham Pkwy Suite A, Charlotte, Mecklenburg County, North Carolina

+1 704 395 9983

Opening times not available

Filters

No reviews available

Airport Van

No score available yet

One location in Charlotte

Locations in Charlotte

4901 Wilkinson Blvd

Opening times not available

Filters

No reviews available

DRIVALIA

No score available yet

One location in Charlotte

Locations in Charlotte

2230 Boyer Street ,charlotte,nc,us

Opening times not available

Filters

No reviews available

Easirent

No score available yet

One location in Charlotte

Locations in Charlotte

Charlotte Douglas International Airport

Opening times not available

Filters

No reviews available

Economy Rent a Car

No score available yet

One location in Charlotte

Locations in Charlotte

200 W Woodlawn Rd

+1 980 498 6947

Opening times not available

Filters

No reviews available

Elita Rent A Car

No score available yet

One location in Charlotte

Locations in Charlotte

Charlotte Airport Douglas CLT

+1 704 395 9983

Opening times not available

Filters

No reviews available

Europcar

No score available yet

One location in Charlotte

Locations in Charlotte

Please Go To The Advantage Counter

+1 704 395 9983

Opening times not available

Filters

No reviews available

keddy by Europcar

No score available yet

One location in Charlotte

Locations in Charlotte

4200 Rental Car Rd, Charlotte

+1 704 395 9983

Opening times not available

Filters

No reviews available

MEGA MC

No score available yet

One location in Charlotte

Locations in Charlotte

5401-B Wilkinson Blvd

+1 980 498 6947

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Charlotte

Locations in Charlotte

4108 Rental Road

Opening times not available

Filters

No reviews available

2441 travellers who rented a car in Charlotte gave the car agency they used an average rating of 6.8

Car hire locations in or near Charlotte

Good to know

Most popular car type

Economy

When to book a car hire in Charlotte

Average daily price per month
Car hire prices as pick-up date approaches