Book Alamo hire cars in Charlotte

Charlotte, NC, United States
1 Feb — 8 Feb
Same drop-off
Charlotte, NC, United States
Tue 1/2
Noon
Tue 8/2
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Charlotte

Overall rating8.4 ExcellentBased on 285 reviews
Cleanliness
8.4
Comfort
8.7
Overall
8.4
Pick-up/Drop-off
8.5
Value for money
8.1

Recent reviews

Traveller rating
88
18
15
14
0
Find reviews that mention:
8.0
Pros:Vehicle is new, very comfortable, ran fantastic. Very easy to rent a car at this airport and to return it. The you g lady who took me to my van was awesome!Cons:The guy working at the desk is unfriendly and didn’t seem to enjoy his job working with people. Second time I’ve had the same experience with someone working at this counter at this airport. When I pulled a van around to pick up my family at baggage claim we realized someone had not put the flooring back correctly and it was difficult for them to quickly get in because they were two huge holes when you open the side van doors. We had to find a good spot once we left the airport where we could get out and put the flooring back the way it was supposed to be. I cannot imagine how difficult this would have been if I were picking up children instead of Teenagers. The seats fold down into the floor and someone had apparently pulled the seats back up where they belong but never bothered to put the flooring back right when they were cleaning it.Reviewed 23 Mar 2021
review fromcheapflights
9.2
Pros:The car itself drove great.Cons:RateReviewed 31 Oct 2020
review fromkayak
10.0
Fast and easyPros:We booked online, walked off our flight, used the kiosk to check in for our rental and printed the ticket out. That process took less than five minutes. When we walked out to the rental lot, a man greeted us, asked what size vehicle we had, and showed us which cars we could choose from and said have fun! We got to spend some time checking out the cars and selecting which one was right for us, and then drove away! When we got back, we parked, unloaded, and headed for our flight. Everything was so quick, no time sitting at the desk at all!!Reviewed 27 May 2017
review fromkayak
10.0
Pros:yesReviewed 5 Aug 2020
review fromkayak
2.0
Pros:nothingCons:Their attitude toward people facing a problem. I was travelling and lost a bag which had much of my i.d. in it. I had made a reservation and managed to find a photo copy of my driver's licence. They wouldn't accept it and refused to rent me a car. Indeed the Alamo desk at the airport wasn't even staffed and was being "handled" by the Nationwide guy next door. I actually did have an international driver's licence but they wouldn't accept that either because my passport had been lost too. I ended up with a much more reasonable guy over at Avis and gave them my $400 for the Suburban I needed. I guess Alamo's business is good enough--even in this climate--that they can afford to turn their backs on people in a bind. Good for them.Reviewed 27 Mar 2020
review fromkayak
4.4
Dirty CarPros:Car did great on gas.Cons:At check out I was told to pick any car in the row and go but there was only one car left to choose... fine. So I got in and it was filthy compared to what I expected it to look like. The dash was completely covered in dust and so was the radio panel. The seats had crumbs and dirt on them. This was very unsatisfactory as I can assume you didn't even sanitize the steering wheel. I had a pregnant wife in the car and we are just coming out of flu season. I can only imagine the germs you left behind by not cleaning the vehicle before you rented it to me. I will recommend to anyone that they do not rent the dirty cars from Alamo.Reviewed 4 May 2017
review fromkayak
7.2
Pros:Eady pick up and fast and easy drop off.Cons:The rental was under my dad's name and i was there to help since his English is not that great. I kept having to translate everything to my dad, which was fine, until another counter person said to her "why don't you just speak to him in Spanish" our counter person then proceeded to tell her in front of me that "she prefers not to because then he might start talking to much and take long". But me translating everything was taking just as long. I thought that was unprofessional and unhelpful and made us take longer than we needed to.Reviewed 12 Nov 2019
review fromkayak
9.2
Pros:Car was very clean, well kept, and had a very easy return process.Cons:Staff was helpful, but the employee at counter told me the insurance I purchased through Allianz, which was the option at check out, would not necessarily cover anything that went wrong since it was 3rd party. She highly suggested my to get the insurance their, which was 23.99/day. I did not do this, since I had already spent $44 on Allianz insurance that was offered to purchase and hoped for the best. If this is the case, Allianz insurance does not be promoted during reservations for cars on your website. Also, out of Alamo, Enterprise, and National desks, there was ONE section open at Charlotte, at 2 PM. This resulted in pretty long wait times for customers.Reviewed 26 Oct 2020
review fromkayak
4.0
Pros:Drop off was super easy and the van was perfect for our needsCons:My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.Reviewed 27 Mar 2021
review fromkayak
4.8
Cons:Picking up the car was a nightmare. Only one person was processing customers between Alamo and National.Reviewed 6 Dec 2019
review fromkayak
9.6
Pros:Quick staff clean carReviewed 28 Nov 2019
review fromkayak
6.4
Cons:Car smelled. Seats were stained.Reviewed 21 Oct 2018
review fromkayak

Where can I find Alamo hire cars in Charlotte?

5489 R C Josh Birmingham Pkwy, Alamo car hires

Address

5489 R C Josh Birmingham Pkwy

Hours

Monday04:00 - 23:5900:00 - 01:45
Tuesday04:00 - 23:5900:00 - 01:45
Wednesday04:00 - 23:5900:00 - 01:45
Thursday04:00 - 23:5900:00 - 01:45
Friday04:00 - 23:5900:00 - 01:45
Saturday04:00 - 23:5900:00 - 01:45
Sunday04:00 - 23:5900:00 - 01:45

Phone

+1 844 366 8844

Good to know

Most popular location

5489 R C Josh Birmingham Pkwy

Most popular car type

Compact

Top tips for hiring a car from Alamo in Charlotte

  • Compact car hires from Alamo in Charlotte are around 35% cheaper than other car types, on average

FAQs about hiring a car from Alamo in Charlotte