Book Thrifty hire cars in Charlotte

Charlotte, NC, United States
23 Jan — 30 Jan
Same drop-off
Charlotte, NC, United States
Sun 23/1
Noon
Sun 30/1
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Charlotte

Overall rating6.6 GoodBased on 81 reviews
Cleanliness
6.9
Comfort
6.8
Overall
6.4
Pick-up/Drop-off
5.9
Value for money
6.9

Recent reviews

Traveller rating
18
9
8
12
0
Find reviews that mention:
6.4
Never again!Pros:The car we did finally receive was very clean, only 1400 miles on it.Cons:After reserving a 5 passenger specialty car, we were given a Toyota Yaris! Try and get 5 passengers and 2 bags in that! After calling the manager we were "upgraded" to a Impreza. Then when I looked at my receipt we were overcharged for each day. The clerk did not care and refused to correct it, "whatever it rings up is what it is"!. When asking for the manager again, we were ignored totally. Finally the shuttle driver took care of us ( we had to take a shuttle back to the airport to get everything corrected, then shuttle back again to get the car.) Took almost two hours of our vacation to pick up our rental car. UNACCEPTABLE SERVICE! The clerk was incompetent and the manager available by phone only, not of much help. Called the 1-800 national #, got hung up on, then they told us to take the car and they would adjust the price after, but it was too late, we were on the way back to the airport. Do not run a business like this with a "new" clerk who has no clue what he is doing.Reviewed 14 Mar 2017
review fromkayak
2.4
Thrifty and Kayak -- Bad combinationCons:I made two Thrifty Car reservations using Kayak. When I tried to pick up the first car Thrifty said the reservation was cancelled. Sure enough, I checked the Kayak paperwork and the reservation cancelled automatically two hours before the scheduled pick up time. I checked the next reservation 3 days in the future and found that it too automatically cancelled 2 hours before the scheduled pick up. I called both Kayak and Thrifty and neither could change it. Absolutely useless.Reviewed 6 Jun 2017
review fromkayak
7.6
Pros:Car was great, caurtious staffCons:Had keys for car, but no car!Reviewed 18 Jul 2016
review fromkayak
2.8
Poor serviceCons:The entire process lacked order, efficiency and professionalism. I had to restate ever detail of my reservation, the car was not ready and the long line was customers was extremely unhappy with the experience in Charlotte.Reviewed 15 Oct 2016
review fromkayak
4.0
The Handling of the CarCons:The handling of the car that I was given was terrible. It was very sensitive, which made it tough to drive especially when on the highway. In addition, the lady at the counter said the upgrade was $12 and when I got the receipt, it as $20.Reviewed 2 May 2017
review fromkayak
5.2
Pros:I liked that they had cars to rent.Cons:I didn't like the fact that they are not consistent. One person accepted my drivers license TWICE and the third person I tried to rent a car from denied me because of the crack in it. It should've been consistent as it stands, I could not rent a car for the week. How sad to run a company like this!!!Reviewed 8 May 2016
review fromkayak
10.0
Pros:Staff courtesy....shuttle service and counterReviewed 4 Jan 2016
review fromkayak
3.6
The highlight of this experience was surrendering the vehicle.Pros:It was exhilarating being reprimanded by the check in desk for declining their own insurance, even though I had already purchased insurance via Kayak.Cons:The rented Ford Fiesta may have once been a viable vehicle, but the transmission barely cycled--leaving me stranded more than once in the middle of intersections. What a piece of junk.Reviewed 7 May 2017
review fromkayak
2.8
No heat/gas tank not full.Pros:Not muchCons:I didn't like that the heat didn't work when we were renting a car in February. In order to exchange the vehicle I would have had to drive an hour and a half to do so. Gas tank not full. Manager took money off for the heat but wouldn't do anything about the gas because I didn't make it clear the tank wasn't full before drop off. Horrible experience.Reviewed 6 Feb 2017
review fromkayak
10.0
Good customer servicePros:I liked it.Reviewed 10 Apr 2016
review fromkayak
4.4
Easy drop offPros:Quick and easy drop offCons:There is no Thrifry drop off, if I didn't know to take to Dollar I would still be wandering the airport.Reviewed 27 Jul 2017
review fromkayak
8.0
Cons:Pick up in Charlotte, no cruise controlReviewed 2 Apr 2017
review fromkayak

Where can I find Thrifty hire cars in Charlotte?

5330 Wilkinson Blvd, Thrifty car hires

Address

5330 Wilkinson Blvd

Hours

Monday06:00 - 20:00
Tuesday06:00 - 20:00
Wednesday06:00 - 20:00
Thursday06:00 - 20:00
Friday06:00 - 20:00
Saturday06:00 - 20:00
Sunday06:00 - 20:00

Phone

+1 877 283 0898

Good to know

Most popular car type

Intermediate

Top tips for hiring a car from Thrifty in Charlotte

  • Intermediate car hires from Thrifty in Charlotte are around 15% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Charlotte