Book Hertz hire cars in Charlotte

Reviews for Hertz in Charlotte

Recent reviews

Traveller rating

Wonderful

34

Very Good

8

Good

2

Okay

10

Fair

7

Mediocre

0

Poor

66

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rented a carlocation was closed

car availablewrong location

car was cleancar was dirty

pick up the carcustomer service

pick up and dropgreat experience

friendly staff

2.0

We weren’t able to get the car. When we got there to pick up the vehicle, my husband was told that there was no car available for him to rent.Reviewed 23 Jul 2024

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2.0

When arrived to Hetrz branch the staff notified to me that doesn’t have car available and that my reservation wasn’t valid. Then I going to another renta car provider.Reviewed 19 Jul 2024

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2.0

I checked in on the Hertz app. I could select a car on the app. Went to 3 different lines to find a person with access to select a car. Had to provide DL and Credit Card again even though I had already uploaded in the app. Went out to get my car. 4th line. They changed me to another car to speed up my wait. Went to the gate to get out. 5th line. My reservation was cancelled given I was not assigned the different car in their system. Turned away from gate as a result. Had to go back inside to get a new reservation. 6th line. Picked up the same car and waited in line at the gate a second time to leave. 7th line. I promise I am not over exaggerating my experience. Very frustrating.Reviewed 27 Jun 2024

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2.0

Hertz messaged me that they didn’t have my car, which I had confirmed and checked in for, and after that notification they made me stand in line 25 minutes at their desk to be told I couldn’t get any refund. I looked for a way to contact Kayak for a refund, and there was no contact info anywhere on Kayak’s web site. So never again, Hertz and Kayak.Reviewed 22 May 2024

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6.0

There wasn’t anyone at the desk when I returned the vehicle, which is understandable considering ILM is a small airport and I arrived at 5am. But when I called later that day to ask about if they had processed the car back in the system and what the final price would be, the person on the phone was almost clueless and offered very little help. Only telling me that it’s a “corporate rental” and they don’t know anything regarding final costs. Super unsatisfactory and ambiguous answer.Reviewed 18 May 2024

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2.0

Hertz would not honor my reservation and left me stranded and unable to get home.Reviewed 11 May 2024

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10.0

Ron, the person who took me to my car was very personable. I was given an Avis Car & had to return for a Hertz car. That was acceptable and the lady who checked me out of the garage said she'd give me a fuel voucher for my inconvenience & to return the car as close to empty as possible. I didn't have any notation on my slip so I returned it full as I didn't want to pay $10+/gallon to fill it up.Reviewed 7 Mar 2024

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10.0

Everything was greatReviewed 26 Jan 2024

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8.0

I was charged an extra $19 for unquoted fees...that has left a negative experience with me.Reviewed 10 Dec 2023

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2.0

Car was dirty, smelled like vomit due to old air filters (known problem in the teslas) and had zero windshield wiper fluid. Long wait at pick up. Drop off was quick.Reviewed 9 Nov 2023

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2.0

They forced me to take an ev without warningReviewed 5 Nov 2023

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2.0

Exorbitantly high fee to change drop off location. Will not rent from Hertz again.Reviewed 23 Oct 2023

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• Where are some of the best places to pick up a rental car in Charlotte?

  One of the best things about picking up Hertz rental cars in Charlotte is your number of options. Travelers in the center of Charlotte should choose the location at 895 W. Trade St. Renters farther south of the city in the Montclair South neighborhood should choose the location at 9218 South Blvd. If you are southeast of the town in the East Forest neighborhood, select the location at 6141 East Independence Blvd. Finally, if you are east of the city's center in the Noda neighborhood, select the location at 5010 N. Tyron Street.

• What are some reasons to select Hertz in Charlotte?

  Hertz Ultimate Choice, a feature available at select locations, allows you to select your vehicle from the available options in your reserved car class. Hertz often offers one-way rentals, allowing you to pick up a car in Charlotte and drop it off at another Hertz location if needed. If you require a car for an extended period, Hertz offers long-term rental options that can be cost-effective. Hertz serves business and leisure travelers, offering many options depending on your travel needs.

• Where can I park my Hertz rental car in Charlotte?

  Uptown Charlotte includes the city's central business district, and parking can be expensive. You can find metered street parking, parking lots, and garages. Expect to pay around $1 to $2. per hour for metered parking and between $10 to $25 per day in parking lots and garages. South End is a trendy neighborhood with several parking options, including metered street parking, surface lots, and parking garages. Rates may be similar to Uptown, with hourly rates around $1 to $2 and daily rates ranging from $10 to $20.

• What is the most popular car hire from Hertz in Charlotte?

  Premium (Mercedes-Benz V-Class or similar) is the most frequently booked car hire type from Hertz in Charlotte.

• How many car hire locations does Hertz have in Charlotte?

  Hertz has 9 hire locations in Charlotte. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Douglas airport (CLT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes