Book Budget hire cars in New Haven

Reviews for Budget in New Haven

Recent reviews

Traveller rating

Wonderful

5

Very Good

1

Good

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Okay

2

Fair

0

Mediocre

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7

2.0

Terrible car. Terrible customer service.Reviewed 13 Jul 2023

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10.0

The guy working at the Union station budget on Tuesday June 13 in the afternoon - what an amazingly helpful guy! He really saved my day - thank you!Reviewed 15 Jun 2023

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6.0

They didn't have the car I initially reserved, which I can understand due to the rental car shortage we hear about all the time. You really need to scrutinize your bill, though. I was charged a late fee (they showed I returned the car at 2 pm, which was impossible since my flight left at 9:15 am) and was also charged for an upgrade, when they told me I would not be charged one since it wasn't my fault that they didn't have the much smaller car I requested. I called them right away and they were very nice about all the issues and removed all inappropriate charges. Despite all the issues, I would still use them again (while still carefully checking my bill) because their customer service was on point.Reviewed 30 Mar 2023

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2.0

Retuned car after they were closed, a few hours later than scheduled. They couldn’t have rented it to someone else anyway, my scheduled drop off time was their closing time. Still charged me for the whole next day. They don’t do the right thing by their customers. Greedy.Reviewed 8 Mar 2023

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8.0

GoodReviewed 22 Jan 2023

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6.0

Better than the last few times renting from this location.Reviewed 13 Jan 2023

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2.0

Like - Location was close by. Booking through Kayak was a breeze Could have been better - Better Budget customer service. They gave me a flat tire car. Even though I went back in and told them about it, I was told that was due to weather. Never took time to come and check the tire. They blamed it on bad sensor. Drove 3 miles and parked at place of accomodation. Flat tire the next day. Assistance and swapping took close to 4 hours. Almost missed flight back.Reviewed 25 May 2022

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2.0

I booked the car and day before they told me they didn't have one available after giving me a confirmation number. I won't use budget againReviewed 27 Nov 2021

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1.9

They were out of cars but Kayak let me reserve one anywayReviewed 7 Sep 2021

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10.0

The service agent at the counter was awesome!! Great service and very niceReviewed 31 Aug 2021

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1.9

Car was not cleaned, smelled, and had damages all over! Rear view mirror came off while drivingReviewed 9 Aug 2021

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1.9

My flight was delayed due to weather. Even though Budget had my flight information, when I arrived they were closed and I had to order a taxi. It took so long that by time I arrived at where I was staying, all of the restaurants had closed their kitchens and I didn't eat anything for dinner on a long day of travel.Reviewed 24 Jul 2021

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• How many car hire locations does Budget have in New Haven?

  Budget has 3 hire locations in New Haven. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes