Pros: Good solid car, clean
Pros: Clean car
Cons: Didn't have the small car I booked for downtown driving and instead tried to give me a minivan and insisted I pay for any of the other options. Manager literally said, "you paid the economy price, these cars are reserved for higher paying customers." Her comments left me in shock. They said I couldn't drop the car at the drop-off time I had booked on the website, and they didn't have a key drop off box, so I had to come in and return it early the next morning. I had to buy evening/night downtown weekend parking rates for the evening and night because I live in the heart of the city. I literally had no other choice at the last minute and had to use their services. Never using these clowns again. I would rather go all the way to the airport for better service.
Pros: They upgraded me at no cost.
Cons: If it were free!!!
Pros: Drop off super easy
Cons: Short- staffed, a couple ahead of us took 20 minutes at the counter, so although there was only one person ahead of us (other attendant helping mostly Budget club members) , it took 30 minutes to get our car!
Pros: Staff was great and friendly.
Cons: Pricing on rental
Cons: They charge me extra
Pros: Everything about my booking was super easy.
Cons: I can't think of anything that could have went better. Everything was excellent about this booking.
Pros: Fast, friendly, efficient. Good car.
Pros: Fast Break is the best! I got my keys and was on my way with no standing in line or waiting.
Pros: Great price
Cons: They were doing too much at the counter and left us outside waiting for thirty minutes for our car... that was already there waiting for us.
Pros: I never received any email booking
Cons: I had no ideas who had my booking with Please do not charge my card as I will decline the payment
Cons: Wait time for car to be brought to terminal
Rental cost 2x that of National
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