Mississauga Car Hire

Not worth it.

Pros: Needed a large car (van) and the price was somewhat reasonable. Although there was a hassle with the insurance the counter guy DID accept my insurance via a phone call to my agent.

Cons: Person had service counter was rude. The insurance situation should have been better explained at the time of RENTAL (e.g. on the website). If you come from US, you need to have proof of insurance AND limits. Car was dirty. No maps or directions offered. At Toronto Airport, NU is not listed on the automatic phone service for van pickup. I was instructed to return gas with tank 3/8 full - 3/8!! REALLY!?! Kayak could do a better job explaining international rentals.

Terrible experience. Avoid at all costs.

Pros: The entire experience was awful.

Cons: Shuttle to car rental office was an hour late. Staff were extremely rude. Hidden charges on the final bill. I would avoid this place even if it is much much cheaper than other places.

Cons: These good customer service reviews must be fake. Everyone was rude and they rent busted cars. For what its worth spend the extra few bucks on a major car rental company which is conveniently located at the airport. When you arrive they make you add all of these extra cost onto the rental and hold an absorbent deposit on your card. I suggest taking photos of all damage upon renting the cars for proof and watch them as they mark it up on your rental agreement, it helped me when I returned. I hope this helps.

Pros: Zero

Cons: Very poor service. Never go again!

Pros: There were no issues w the vehicle, it was clean, full of gas, and got me where I needed to go.

Cons: I dropped the car off and was told the shuttle to the airport would be about 15 minutes. It came in 20 minutes. I loaded in with 2 other passengers, and we sat in the shuttle for about 15 minutes. The driver had gone inside and had still not come out. I went inside to ask about the driver - the very rude man at the front desk had to call the driver. I could see he wasn't answering (although the front desk clerk wasn't telling me this, or even making eye contact. He was just ignoring me). I asked again and he told me to go outside and go sit down in the van. Nice customer service! So incredibly rude. The driver finally came out but we had waited for over 15 minutes. The fact that it was almost 30 minutes to just get to the airport was inconvenient, but being yelled and being told to "go sit down" was totally unacceptable. Everyone I came into contact with there was rude and I cannot recommend them.

Cons: car was dirty. shuttle was hard to find. staff was incompetent. hidden charges were applied at pick up