Mississauga Car Hire

A Bit Grotty

Pros: The we car rented worked very,well and was very comfortable. It was also less expensive than other car rental agencies. Also, they didn't try to up-sell me to a larger vehicle, which I appreciate (I find up-selling extremely tiresome).

Cons: When I was comparing companies to rent from, I chose Economy Rent a Car based on price, and the fact the website said their desk was in the airport terminal. When I completed the reservation, the instructions on the confirmation email said to call Economy's shuttle bus upon arrival. Hmm. When we arrived in Toronto and called the shuttle, the number provided was for a different rental company. Hmm. It turns out Economy's shuttle bus just goes "every 15 or 20 minutes". They don't want you to call for the shuttle. Hmm. When we got to the rental office, there wasn't a smile in the place. It's pretty dingy. When we checked out the car, it wasn't exactly dirty, but it wasn't as clean as one expects when renting a vehicle. Hmm. When we pulled out from the parking lot, I was thinking we may not have made a good choice to rent from Economy. However, I have to say the car was fine, and we got it for a good price.

DO NOT RENT FROM HERE!!!

Cons: This is the worst rental car company/ location I have ever been too. The staff lack professionalism and talk disrespectful to customers. They charge excessive fees and put exuberant holds on your credit cards. Don't just take my work for it check the reviews online.

Absolutely unprofessional

Cons: There were hidden fees and when I canceled at the desk, they let me wait outside for my ride (the gentleman at the front desk was extremely rude). As soon as I got home they charged me $50. They said I have to speak to a manager to get it reversed, every time I call, they tell me the manager isn’t there. It’s been going on for 3 days now....

DO NOT RENT FROM ECONOMY RENT A CAR!

Cons: I booked my rental car through Kayak, which doesn't prominently display ratings for companies. I didn't need anything special, just whatever cheap car would get me around for my trip. Economy Rent A Car was the top option, so I chose them. Their lot was not on airport property, a few minutes away with free shuttle from the airport. Worked for me. After we landed and got our bags we were directed to the area where Economy is set to pick up/drop off. We go there and are told to use a phone on the wall to call for the shuttle. There is a woman on the phone that hangs up as we are walking up, frustrated, and saying "are you kidding me? This isn't happening." As she's leaving I look at the phone, locate the number for Economy on the board, and call them. Ring... Ring... Ring... "We're sorry, but the person you are trying to reach has a voicemail box that is not set up yet." The woman comes back and we ask her which company she was trying to reach: Economy Rent A Car. ...Okay, let's try again. And again. And again. And again. While I'm calling my wife looks up the number online, and it's the correct number. That's when we see the 1.7 star reviews from nearly 1000 people. Reading through the reviews, most people had the same problems we did. And some of those that were lucky enough to get the shuttle or find transportation to the Economy Rent A Car lot said that when they got there they were told that they were late for their reservation and that there was no vehicle for them. DO NOT USE ECONOMY RENT A CAR. KAYAK SHOULD BE ASHAMED THAT THEY EVEN DO BUSINESS WITH THAT COMPANY.

You suck

Pros: Service was awful. Charged twice for car and insurance since I was told you take prepaid visas but you don’t. Management didn’t care. Told me I had to call head office for refund then told me I didn’t. Which is it?

Cons: Will never use you guys again. Prepaid visa was scotiabank and registered to me. Hotel took it no problem

Pros: Good price

Cons: Get charge insurance for 8.99 a day for four days, but total charge was 66. Didnt know the tax will be 30 dollars.