Pros: The original price
Cons: Honoring my reservation
Pros: Smooth transition.
Pros: No good
Cons: No good
Pros: super easy friendly staff
Cons: the drop off at RDU is most confusing cluster F ever, Norfolk airport was great
Pros: The car was nice and clean; pick-up/drop-off was quick and easy.
Cons: The counter agent was NOT honest about additional fees he sold us. Claimed additional insurance was "only $27" but failed to mentioned it was $27 per DAY. Did not appreciate this underhanded upsell.
Pros: The staff very professional and the car in good conditions
Cons: Nothing!! I had a very good experience.
Pros: Vehicle room
Cons: The wait time at drop off and pick up Accurate quote
Everything went smoothly
Pros: Convenient and efficient service. Vehicle in good condition.
Cons: Some confusion regarding insurance.
Cons: Left my car phone charger in the car. It can't be found. :(
Car Rental for Wedding
Pros: When I told AVIS my car rental was for my wedding that occurred on the pick up day, I was upgraded from a Lincoln to a brand new Mercedes which pleased me. The Mercedes was beautiful. My replacement vehicle was nice and spacious (after a roadside exchange due to a flat tire on the first car)
Cons: The fact that my rental (the Mercedes) caught a flat within 20minutes of picking the vehicle up (the vehicle was originally picked up at 10:48am) And then there was no spare available within the vehicle. I requested a roadside exchange but it didn't arrive until almost 5pm. And the lack of operable vehicle caused a really HUGE inconvenience for my wedding and single handily ruined my wedding transportation plan. On top of that, on the return day I was told by the company that I had to be charged for two day opposed to the one day that I rented, the replacement vehicle (considered good it didn't come till almost 5pm.
Great deal through KAYAK and Avis
Pros: The price was less than half than if I would have rented from the airport. The manager was friendly and helpful.
Cons: The parking lot and location could use an upgrade.
Avis has 2 car hire locations in Norfolk. Take a look at our Avis hire location map to find the best car hires near you.