Guest reviews
Overall rating
7.6
Good
Based on 2,363 reviews
Cleanliness
8.2
Comfort
8.2
Pickup/dropoff
7.7
Value for money
7.8
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Great car for slick streets."
(in 2113 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
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car smelled
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5.2
Cons: More staff
review from
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8.8
Pros: Staff was very courteus even though they had some stress issue happening. But the lady chatted and managed two employees customers while helping me. BRAVO! They did not have midsize car that I had reserved so they put me in small SUV.
Cons: Small SUV was a less fuel efficient. So ended up filling more gas before returning. Return was quick even though it was a Sunday night 9 pm.
review from
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4.0
Cons: We waited two and a half hour to get our car.
review from
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3.6
Pros: The pick up service was the absolutely worst I have ever encountered. I will never use Kayak or Avis again.
Cons: Never use Avis! Horrible service!
review from
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6.4
Pros: It was easy to pickup and drop off
Cons: The seats are extremely uncomfortable in this car. It was kind of dirty.
review from
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6.0
Pros: Car was fine, pickup experience was good
Cons: No directions were provided on where to drop off the car. I spent 2 hours driving around downtown Quebec City in heavy traffic trying to find the drop off location. Incredibly stressful experience. Avis staff would not pick up the phone. Provide more detailed drop off instructions!
review from
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7.6
Cons: Always a busy location, there is always a wait
review from
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8.4
Cons: Booked a better deal online than customer service counter could offer
review from
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5.6
Pros: Yes
Cons: I stood in line for one hour and twenty minutes. They did not have the vehicle type I reserved.
review from
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10.0
Pros: yes.
Cons: nothing
review from
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6.0
Cons: They charged us $12 extra for a one day rental just to pay for the parking THEY make you park the car in...no warning, no communication... They just charge you for it. When I asked about it the reception guy was really rude and basically told me to deal with it.
review from
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10.0
Cons: The car rental person was fast and courteous. Thanks
review from
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8.8
Pros: Staff was very courteus even though they had some stress issue happening. But the lady chatted and managed two employees customers while helping me. BRAVO! They did not have midsize car that I had reserved so they put me in small SUV.
Cons: Small SUV was a less fuel efficient. So ended up filling more gas before returning. Return was quick even though it was a Sunday night 9 pm.
review from
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10.0
Pros: yes.
Cons: nothing
review from
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10.0
Cons: The car rental person was fast and courteous. Thanks
review from
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5.2
Cons: More staff
review from
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4.0
Cons: We waited two and a half hour to get our car.
review from
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3.6
Pros: The pick up service was the absolutely worst I have ever encountered. I will never use Kayak or Avis again.
Cons: Never use Avis! Horrible service!
review from
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6.4
Pros: It was easy to pickup and drop off
Cons: The seats are extremely uncomfortable in this car. It was kind of dirty.
review from
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6.0
Pros: Car was fine, pickup experience was good
Cons: No directions were provided on where to drop off the car. I spent 2 hours driving around downtown Quebec City in heavy traffic trying to find the drop off location. Incredibly stressful experience. Avis staff would not pick up the phone. Provide more detailed drop off instructions!
review from
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5.6
Pros: Yes
Cons: I stood in line for one hour and twenty minutes. They did not have the vehicle type I reserved.
review from
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6.0
Cons: They charged us $12 extra for a one day rental just to pay for the parking THEY make you park the car in...no warning, no communication... They just charge you for it. When I asked about it the reception guy was really rude and basically told me to deal with it.
review from
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Where can I find Avis hire cars in Montreal?
975, Boulevard Romeo Vachon, Avis car rentals
Address
975, Boulevard Romeo VachonPhone
+1 514 636 1902Top tips for hiring a car from Avis in Montreal
- Compact car hires from Avis in Montreal are around 15% cheaper than other car types, on average
FAQs about hiring a car from Avis in Montreal
What is the most popular car hire from Avis in Montreal?
Compact (Nissan Sentra or similar) is the most frequently booked car hire type from Avis in Montreal.
How many car hire locations does Avis have in Montreal?
Avis has 17 car hire locations in Montreal. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Pierre Elliott Trudeau Intl Airport (YUL)?
Yes
Does Avis offer shuttle or airport pick-up services from Pierre Elliott Trudeau Intl Airport (YUL)?
Yes
Does Avis have a car hire location at the airport: St Hubert Airport (YHU)?
No (according to our data)
Does Avis offer shuttle or airport pick-up services from St Hubert Airport (YHU)?
No (according to our data)