Reviews for Hertz in Montreal
Overall rating
6.7
Good
Based on 157 reviews
Cleanliness
7.4
Comfort
7.3
Pick-up/Drop-off
6.2
Value for money
6.4
Skip to main content
More
Pros
"Staff were friendly and efficient."
(in 2332 reviews)
"Car was clean & comfortable."
(in 5675 reviews)
"PIckup and dropoff was was quick."
(in 2382 reviews)
Cons
"The car was very dirty"
(in 195 reviews)
"There were NO cars available!"
(in 6133 reviews)
"I'll never use Hertz again."
(in 511 reviews)
Recent reviews
Traveller rating
60
16
31
22
0
Find reviews that mention:
car was clean
pick up the car
car available
rented a car
pick up and drop
friendly staff
location was closed
wrong location
customer service
great experience
credit card
car was dirty
-
10.0
Pros: The staff was very friendly and helpful, also efficient. Pick-up and dropoff process were easy.
Cons: Honestly everything was okreview from
-
8.8
Pros: The staff was nice and friendly. The car was in very good condition.
Cons: I think their daily insurance is a bit overpriced.review from
-
8.0
Pros: Yes
Cons: For now nothing. Good job !review from
-
10.0
Pros: The service was exceptional. The manager at the rental location, Alex, was SO friendly and helpful.
Cons: Nothing!review from
-
10.0
Pros: Very friendly staff and helpful
review from
-
6.0
Pros: We wait 2 hours and 40 minutes to pick-up because there were not cars available. We lost one of the stop we had planned.
Cons: Respect the pickup time. Almost 3 hours waiting is unacceptablereview from
-
10.0
Pros: I liked the good service at the 5885 Decarie location , especially from Sugi, working there.
review from
-
6.0
Pros: The drop off was nice and quick
Cons: The car looked to be in shambles, with three different hubcaps. The form said there was no damage to the car, but the paint was chipped, there was a dent, and the front bumper was loose. During the rental period, the tire management system complained about empty tires.review from
-
5.2
Pros: Nothing
Cons: The staff was unhelpful. There was an issue on their end, saying that there was no approval number from my credit card. Had to call my credit card company a few times to get it sorted out but the issue was on Hertz end. I think the guy was trying to charge me twice. Never explained or said sorry.review from
-
3.6
Cons: The staff at Hertz were entirely unhelpful and rude
review from
-
6.4
Pros: Pick up and drop off was good
Cons: Phone commhnicationreview from
-
8.0
Pros: Good staff at the pickup
Cons: The parking was full when I came to drop the car off... Was very complicated to find a parking spot (the Hertz location was closed)review from
-
10.0
Pros: Flexible and friendly administration at this location
review from
-
8.4
Pros: Staff helpful and friendly, drop off easy
Cons: Trying to reach customer service before and after to ask questions was very difficult. If we had been able to ask in advance where exactly we were to go at the airport it would have made the pick up much easier. Website not helpful eitherreview from
-
3.2
Cons: We were completely lied to about the price that was advertised, our fees were raised twice for being a young driver instead of once. We have used many different car rental companies and have never had an issue. This was by far the worst rental experience we have ever had.
review from
-
8.4
Pros: Generally the staff was great, professional and really passionate, the drop off was easy. The car was clean.
Cons: Leak of possibilities (like paying cash when drop off) and clear clarifications during ordering (like no service during drop off because of the holiday)review from
-
8.4
Pros: Person who checked out the car was simply not interested in saying even a word. I'd hope you'd tell me what amount'd be charged to my credit card before it's charged and also where the lifts are and how to get out to the HWY due to all the construction on the streets.
Cons: Please hire people who can at least pretend they like their jobreview from
-
10.0
Pros: Very friendly staff and answered all of my questions
Cons: Nothingreview from
-
10.0
Pros: The staff was friendly and efficient.
review from
-
2.0
Pros: Yes. Unfortunately I was told they will be unable to rent me this vehicle because of my age.
Cons: Notify me that my age would not allow me to rent the carreview from
-
2.0
Pros: I didn’t pick up vehicle
Cons: They think a Jeep is a large SUV. Rented elsewhere.review from
-
5.2
Pros: Always the service is quick and nice.
Cons: the windshield wipe resevoir was empty. I had to buy 2 bottles. and the condition of the windshields are very worn.review from
-
10.0
Pros: The service was so easy and fast
review from
-
9.2
Pros: fast service, great value
Cons: vehicle needed a washreview from
-
10.0
Close to Plamondon metro station
Pros: It was only a 5 min walk to the Plamondon metro statio. Car was new and clean.review from
-
10.0
Pros: Easy check in, nice car. Was an easy rental at a good price
review from
-
6.4
Pros: The service at pickup and dropoff was good
Cons: For the price, the car wasn't as sophisticated and comfortable. In my experience with others rental companies, their cars were much better.review from
-
2.0
Very unfortunate service
Pros: Nothing
Cons: Poor service urgent and ill- mannered employeereview from
-
2.0
Did not allow me to rent
Cons: They do not take permis temporaire. I was not able to find this info on their website and had to them.review from
-
2.0
Charge extra fee
Pros: Nonreview from
Other suppliers in Montreal scored
- 8.9/10 Alamo car rentals in Montreal
- 7.9/10 Avis car rentals in Montreal
- 8.1/10 Budget car rentals in Montreal
- 7.8/10 Dollar car rentals in Montreal
- 8.5/10 Enterprise car rentals in Montreal
- 8.8/10 National car rentals in Montreal
- 7.8/10 Thrifty car rentals in Montreal
- 6.7/10 Europcar car rentals in Montreal
Where can I find Hertz hire cars in Montreal?
1475 Aylmer St, Hertz car hires
Address
1475 Aylmer StHours
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
Phone
+1 514 842 8537Address
5885 Decarie BlvdHours
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 08:00 - 16:00 |
Phone
+1 514 342 8813Address
1073 Drummond St.Hours
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 08:00 - 16:00 |
Phone
+1 514 938 1717Address
975 Romeo Vachon NorthHours
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
Phone
+1 514 636 9530Good to know
Most popular location | 5885 Decarie Blvd |
|---|---|
Most popular car type | Economy |
Top tips for renting a car from Hertz in Montreal
- Intermediate car hires from Hertz in Montreal are around 52% cheaper than other car types, on average