Guest reviews
Overall rating
7.4
Good
Based on 4,151 reviews
Cleanliness
8.0
Comfort
8.0
Pickup/dropoff
7.5
Value for money
7.5
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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5.2
Pros: Nothing
Cons: The staff was unhelpful. There was an issue on their end, saying that there was no approval number from my credit card. Had to call my credit card company a few times to get it sorted out but the issue was on Hertz end. I think the guy was trying to charge me twice. Never explained or said sorry.
review from
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3.6
Cons: The staff at Hertz were entirely unhelpful and rude
review from
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6.4
Pros: Pick up and drop off was good
Cons: Phone commhnication
review from
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8.0
Pros: Good staff at the pickup
Cons: The parking was full when I came to drop the car off... Was very complicated to find a parking spot (the Hertz location was closed)
review from
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10.0
Pros: Flexible and friendly administration at this location
review from
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8.4
Pros: Staff helpful and friendly, drop off easy
Cons: Trying to reach customer service before and after to ask questions was very difficult. If we had been able to ask in advance where exactly we were to go at the airport it would have made the pick up much easier. Website not helpful either
review from
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3.2
Cons: We were completely lied to about the price that was advertised, our fees were raised twice for being a young driver instead of once. We have used many different car rental companies and have never had an issue. This was by far the worst rental experience we have ever had.
review from
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8.4
Pros: Generally the staff was great, professional and really passionate, the drop off was easy. The car was clean.
Cons: Leak of possibilities (like paying cash when drop off) and clear clarifications during ordering (like no service during drop off because of the holiday)
review from
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8.4
Pros: Person who checked out the car was simply not interested in saying even a word. I'd hope you'd tell me what amount'd be charged to my credit card before it's charged and also where the lifts are and how to get out to the HWY due to all the construction on the streets.
Cons: Please hire people who can at least pretend they like their job
review from
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10.0
Pros: Very friendly staff and answered all of my questions
Cons: Nothing
review from
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10.0
Pros: The staff was friendly and efficient.
review from
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2.0
Pros: Yes. Unfortunately I was told they will be unable to rent me this vehicle because of my age.
Cons: Notify me that my age would not allow me to rent the car
review from
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8.0
Pros: Good staff at the pickup
Cons: The parking was full when I came to drop the car off... Was very complicated to find a parking spot (the Hertz location was closed)
review from
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8.4
Pros: Staff helpful and friendly, drop off easy
Cons: Trying to reach customer service before and after to ask questions was very difficult. If we had been able to ask in advance where exactly we were to go at the airport it would have made the pick up much easier. Website not helpful either
review from
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8.4
Pros: Generally the staff was great, professional and really passionate, the drop off was easy. The car was clean.
Cons: Leak of possibilities (like paying cash when drop off) and clear clarifications during ordering (like no service during drop off because of the holiday)
review from
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8.4
Pros: Person who checked out the car was simply not interested in saying even a word. I'd hope you'd tell me what amount'd be charged to my credit card before it's charged and also where the lifts are and how to get out to the HWY due to all the construction on the streets.
Cons: Please hire people who can at least pretend they like their job
review from
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5.2
Pros: Nothing
Cons: The staff was unhelpful. There was an issue on their end, saying that there was no approval number from my credit card. Had to call my credit card company a few times to get it sorted out but the issue was on Hertz end. I think the guy was trying to charge me twice. Never explained or said sorry.
review from
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3.6
Cons: The staff at Hertz were entirely unhelpful and rude
review from
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6.4
Pros: Pick up and drop off was good
Cons: Phone commhnication
review from
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3.2
Cons: We were completely lied to about the price that was advertised, our fees were raised twice for being a young driver instead of once. We have used many different car rental companies and have never had an issue. This was by far the worst rental experience we have ever had.
review from
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2.0
Pros: Yes. Unfortunately I was told they will be unable to rent me this vehicle because of my age.
Cons: Notify me that my age would not allow me to rent the car
review from
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Where can I find Hertz hire cars in Montreal?
1475 Aylmer St, Hertz car rentals
Address
1475 Aylmer StPhone
+1 514 842 8537Top tips for hiring a car from Hertz in Montreal
- Compact car hires from Hertz in Montreal are around 15% cheaper than other car types, on average
FAQs about hiring a car from Hertz in Montreal
What is the most popular car hire from Hertz in Montreal?
Compact (Nissan Sentra or similar) is the most frequently booked car hire type from Hertz in Montreal.
How many car hire locations does Hertz have in Montreal?
Hertz has 4 car hire locations in Montreal. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Pierre Elliott Trudeau Intl Airport (YUL)?
Yes
Does Hertz offer shuttle or airport pick-up services from Pierre Elliott Trudeau Intl Airport (YUL)?
Yes
Does Hertz have a car hire location at the airport: St Hubert Airport (YHU)?
No (according to our data)
Does Hertz offer shuttle or airport pick-up services from St Hubert Airport (YHU)?
No (according to our data)