
Pros
Cons
Recent reviews
Traveller rating
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4.0
Pros: Staff at pick up was rude, inconsiderate. Car requested was unavailable.
Cons: Correct issues above.
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10.0
Pros: The staff at pickup and drop off were very helpful and nice.
Cons: Would like to know all the cars in the class. VW or similar means you probably won't end up with a VW.
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10.0
Pros: Yes. The agents were efficient and explained the reason the car engine behaved the way it did whenever I stopped. (Seemed like it was about to stall)
Cons: The above differences in the engine function could have bee noted at the start of the rental relieving the anxiety during the rental. I was told that they usually tell the customers about the engine "shutting down" at stops on the new 2020 models. They apologized for the oversight.
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10.0
Pros: Very convenient pick up and drop off
Cons: Nothing
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10.0
Pros: Everyone was very nice and helpful.
Cons: Cleaner windshield
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10.0
Pros: The staff was friendly and very efficient. So often I dread a long line and then getting hasled by the agent. My previous car rental experience, the agent was deceptive having me sign for insurance that I did not nee even though I told him I did not want it. The Alamo agent was not pushy nor deceptive. I was in and out in minutes. The return was easy. Thank you very much Alamo!
Cons: Nothing. Great service and a great car. Very pleased
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10.0
Pros: Staff was great and access to the car and drop-off were both quick and easy.
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10.0
Pros: Good value. Easy pickup and drop off.
Cons: Nothing comes to mind.
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8.0
Pros: Car was great, process was good
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10.0
Pros: It was easy to pick up and drop off. We had a brand new vehicle to drive.
Cons: When we dropped it off, there wasn’t any one there. So just dropped keys into return. I don’t mind it as long as there aren’t any issues.
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10.0
Pros: How easy it all was and how they wasn’t any variance in price or model of vehicle initially reserved.
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10.0
Pros: Perfect flawless rental.
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