Book Thrifty car hires in Hilton Head Island

Cons: No staff on site at scheduled pickup time. Was over 30 minutes late.

Pros: The drop off was extremely easy.

Cons: When I went for pickup, there were two other parties ahead of me. It took almost 45 minutes to get both of them checked in and another 20 for myself at Hilton Head Island. I wish that the information came through their system when I booked online, as I had to give all my information over again.

Pros: Staff was so rude

Cons: Very unhelpful. And unpleasant to deal with acted like I was in the way by asking questions

Cons: Pick up was so slow!

Pros: Staff was very friendly

Cons: -Waited 95 minutes to pick up car. Huge line up and only one person working the desk. - Car was full of dents and scratches, had a musty smell inside, the remote key fob did not work to lock and unlock doors - charged for roadside care which we did not want. Form misleading. Did get reimbursed

Thrifty Hilton Head has no cars

Pros: Nothing

Cons: We reserved a car. They did not honor our reservation. Said they had no cars available. They did absolutely nothing to try and help us find a solution. This is the third time this has happened to us at Thrifty Hilton Head.

Car that was reserved is not what was received .

Pros: Ease of online ordering

Cons: When I arrived I was told by representative that since his inventory was low he did not want to give me the car I had reserved for a one-way trip. He took me out to the lot and showed me the large pixkup he was going to give me instead. I am a 63 year old female with health problems and arthritis. I needed to point this out to him. Then he decided to give me an economy car instead, which also is not what I had reserved. I was seeking the comfort of a standard size car. If the company didn’t want to rent out the car I ordered it would have been nice for them not to show it as available online. There were many other companies to choose from.

Pros: gas mileage

Cons: no cruise control

FAIL!

Pros: Nothing.

Cons: The Thrifty agent was not there, so I was stuck without a car and I was trying to make a flight at a different airport. I had to rent a more expensive car at Hertz in order to make the flight. This was awful, and I am going to contact Thrifty reimburse me.