Guest reviews
Overall rating
7.3
Good
Based on 41 reviews
Cleanliness
7.4
Comfort
7.8
Pick-up/Drop-off
6.9
Value for money
7.0
Pros
"Helpful and very friendly staff!"
(in 1446 reviews)
"Helpful staff, quick and easy"
(in 207 reviews)
"Clean car and good value."
(in 241 reviews)
Cons
"Their customer service is horrible."
(in 194 reviews)
"Car smelled like smoke."
(in 302 reviews)
"They didn’t have any cars available."
(in 174 reviews)
Recent reviews
Traveller rating
8
7
3
3
5
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
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10.0
Pros: The staff was awesome.
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10.0
Pros: Staff was very friendly, drop off was super easy.
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6.0
Pros: Yes the staff was very good at a question I had.
Cons: The car was dirty and in the Corona Virus times I was quite surprised. Water or some liquid was on the doors and there were bottles of aftershave in the back seat and side door. Obviously no one cleaned the car.
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8.8
Cons: Counterhelp the best!
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6.8
Pros: It was far away from original destination, a little hard to find didn’t realize it was a kiosk in a very small airport.
Cons: The base price and taxes and fees quoted was not what was charged.
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8.0
Pros: Staff okay. Was charged more than quoted, wasn't happy about that.
Cons: To be charged the price I was quoted.
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6.4
Cons: No staff on site at scheduled pickup time. Was over 30 minutes late.
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5.6
Pros: The drop off was extremely easy.
Cons: When I went for pickup, there were two other parties ahead of me. It took almost 45 minutes to get both of them checked in and another 20 for myself at Hilton Head Island. I wish that the information came through their system when I booked online, as I had to give all my information over again.
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8.8
Pros: Friendly staff. Stayed til after close.
Cons: Included a fee for roadside assistance without explaining it. Didn’t see it until it was on my bill.
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2.0
Pros: Staff was so rude
Cons: Very unhelpful. And unpleasant to deal with acted like I was in the way by asking questions
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9.6
Cons: The rental car drop off area had many more cars than parking spaces. Dozens of cars were double parked
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6.4
Cons: Pick up was so slow!
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