Book Alamo hire cars in Anaheim

Reviews for Alamo in Anaheim

Recent reviews

Traveller rating

Excellent

10

Good

4

Okay

3

Mediocre

6

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car was cleanstaff was friendly

get the carpick up and drop

car availablecustomer service

great servicegreat price

2.0

Pros:Got a good deal on the price.Cons:Annoyed that the customer representative wouldn't change the fuel level on the document. Said that the car has sensor and the computer would pick up the fuel amount. I doubted what he said so I took a picture of the fuel gauge at the beginning of the rental. Upon return of the vehicle they tried to charge me 77 bucks for refuel fee. Luckily I showed them the picture I took before so they cancelled the charge. Didn't know if the guy was trying to screw with me or what.Reviewed 27 Jun 2021

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2.0

Pros:They weren't open at all.Cons:Accurate available times.Reviewed 31 Aug 2020

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2.0

Pros:I showed up to the designated location to pick up my reserved rental car and found the branch closed. I had confirmed my reservation the day before. Other customers were showing up as well to drop off their vehicles but the building was locked. When calling Alamo's main customer support line, I was placed on hold for more than 30 minutes. The representative that helped us could not provide us with an answer as to why the location was closed. They did not offer any solutions other than to drive to a different location which would take us an additional 45 minutes to arrive.Cons:Customer service on all levels. There are no guarantees with this company even when you have a confirmation number. I highly recommend using an alternative car rental company.Reviewed 25 Aug 2020

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2.0

Pros:I liked nothing. This location was closed due to Covid 19, but on the website still allowed you to book rentals! We calling to verify and confirm only an automatic service was available. When we got to the office there was a note saying go to a different sister station to get rental services.Cons:Any changes should be notified to customers right away!Reviewed 22 Jun 2020

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2.0

Cons:They could not take my debit card, so I could not do business with them. I found another car rental place.Reviewed 6 Dec 2019

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6.0

Pros:Friendly staffCons:The car had only 1/2 tank of gas, but they checked me out saying it was full. They did not give me any paperwork identifying me as a valid renter. Likewise, there was nothing confirming rate. When I returned the vehicle they initially charged me for fuel, even though I returned the car with more!Reviewed 20 Sep 2019

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6.0

Pros:Pick up location was convenient. First car had several dings/scratches, and the inside was dirty and stained. We asked for a replacement and received a different vehicle right away. Car wasn't super comfortable for a road trip, as planned, but it worked. Drop off was super easy.Reviewed 3 Aug 2019

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10.0

Pros:Quick pickup, very friendly staff, and the car was in perfect condition and gave us zero problems. Will rent from them again!Cons:Everything went perfectlyReviewed 3 Jun 2019

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10.0

Pros:Overall when I entered the store the individual was who assisted me was very customer service oriented. They made sure to review all the details with me and answered all of my questions. It was such an easy process.Cons:Maybe have coffee or water for folks who are waiting in the lobby? I mean not necessary, but I'd appreciate a cup of coffee or water.Reviewed 21 May 2019

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4.4

Pros:Good quality car with many nice amenitiesCons:Drop off staff was rude/unhelpful, and they charged me 2 extra hours even though it would have been impossible to drop it off earlier since the location was closedReviewed 4 Apr 2019

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10.0

Pros:Very good customer service and everyone there was helpful.Reviewed 24 Dec 2018

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4.8

Arrived three and a half hours late and car still not readyPros:-The checkout process was quick -The location is within easy walking distance of most hotels near Disneyland and convention centerCons:-I had to wait almost 20 minutes to have them prepare a car, even though I arrived almost 4 hours after my requested pick-up time.Reviewed 11 Dec 2018

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• What is the most popular car hire from Alamo in Anaheim?

  Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Alamo in Anaheim.

• How many car hire locations does Alamo have in Anaheim?

  Alamo has 1 car hire location in Anaheim. Take a look at our Alamo hire location map to find the best car hires near you.

• Does Alamo have a car hire location at the airport: J. Wayne/Orange Cnty airport (SNA)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from J. Wayne/Orange Cnty airport (SNA)?

  Yes