8.8
Pros:Great car, drove well, man at the counter was really nice.Cons:They didn't seem to know anything about the online booking system that I used, I ended up paying almost double because I wanted a GPS system which upgraded me to a nicer vehicle. However, I booked a Rav4 which is pretty comparable to a Chevy Esquire. I just feel like I overpaid for the upgrade.Reviewed 13 Jul 2019
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9.2
Pros:Super easy pick up and drop offCons:I had to stop and put in more windshield fluid when I got the vehicle.Reviewed 8 Mar 2019
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10.0
Pros:Costumer service excellent. Car in perfect state. Thank you.Reviewed 12 Nov 2018
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10.0
ExcellentPros:All was excellent, grat attencion, good car qualityReviewed 20 Oct 2018
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7.6
Pros:After hours drop offCons:Price and choice of carsReviewed 24 Jul 2017
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4.8
OverpricedPros:Car was clean, ran well (Toyota Camry).Cons:I only had the car 5 days and was charged the weekly rate. I was given only 1 day of insurance back when I brought it back early. On your website it doesn't mention the $30/day for insurance on top of the rental charge. I was led to believe at booking everything was included. Too expensive.Reviewed 29 Apr 2017
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10.0
Friendly!Pros:Good service, friendly attendant, clean car.Cons:No pen at the after hours drop off!Reviewed 26 Apr 2017
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10.0
Cons:the car was smaller than i expected from an SUV, but it worked out fine. also, i asked for a ski rack at time of reservation and also called thrifty the day before we went to vancouver. both times i was told that my request was recorded, but not guaranteed. so i thought there was a decent chance that i would get a ski rack since i requested it so far in advance. when we arrived at the pick up location, i was told that they do not have ski racks in that location and never have them available for customers. that was kind of weird.Reviewed 3 Apr 2017
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8.0
Great car and personnel.Pros:The car performance in the snow, was incredible. Perhaps it would be better to offer winter tires at the moment of the booking. It was incredibly difficult to get to the parking zone at peak hour.Reviewed 4 Mar 2017
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8.0
Good CompanyPros:Friendly guy behind the counter in Vancouver Airport.Reviewed 8 Feb 2017
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2.0
Dishonest experience with Thrifty car rentalCons:I booked a rate on your site for a total car rental period with all fees for just under $40. When I returned my car to Thrifty the total was $199. 52 and I filled the car full of gas. They said that they added a $35 dollar per day insurance that I did not sign up for and they would not remove this charge. I am waiting for a phone call from you to discuss a refund. 949-910-0033Reviewed 15 Jan 2017
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2.0
Crappy cars - didn't bother using them - switchedPros:The guys tried to be helpful but...Cons:The first Jeep Cherokee's 4WD service light was on, the second Jeep Patriot was old, ratty and stunk of cigarette smoke, and the last option with AWD was a Chevrolet thing. We left and went to Hertz and got a brand new clean Jeep Wrangler instead.Reviewed 3 Dec 2016
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