Guest reviews
Overall rating
8.5
Excellent
Based on 13,049 reviews
Cleanliness
8.8
Comfort
8.8
Pickup/dropoff
8.4
Value for money
8.5
Skip to main content
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
-
10.0
Pros: The Staff was very during accommodating and friendly. Offered us the option of both space and energy efficient vehicles.
Cons: Keep it up!
review from
-
10.0
Pros: Great place
review from
-
10.0
Pros: Good location.
review from
-
9.2
Cons: Perfume smell in the car from a previous user.
review from
-
8.8
Fantastic car, made the holidy great. Was confused by locations.
Pros: I had a discount on a rental car, fantastic Nissan Titan. It was a high-spec vehicle, perfectly clean and almost brand new. We had a great trip and made some great memories, will definitely hire from enterprise again.
Cons: I found the locations in Vancouver confusing, for example I attended the office to return the car, but was directed to a depot at another end of the CBD. This just wasn't made clear enough to me when travelling with no access to mobile data, etc.
review from
-
5.6
Pros: Size of the vehicle ( Dodge Caravan)
Cons: Waited an hour for a car rented 2 months in advance.
review from
-
10.0
The staff was really helpful and friendly, easy process
Pros: Jackie the staff called me saying that the SUV I wanted wasn't available and he upgraded me to a Mercedes. Turns out the Mercedes was good for winter driving too. We went to Leavenworth but the highway was groomed so it was good. The pickup process was fast and the drop off was fast too. Jackie was really friendly and helpful.
review from
-
10.0
Great customer service
Pros: Friendly customer service, got me into a car and on my way quickly and efficiently.
Cons: Nothing not to like
review from
-
8.8
Pros: Staff at Richmond Automall location were friendly and efficient.
Cons: We reserved a car from Minoru location, it wasn't there. We had to go to Richmond Automall to get the car.
review from
-
10.0
Pros: the car was very clean and it was as expected!
review from
-
10.0
Easy and simple
Pros: Fast Pickup and Dropoff. No convincing of not needed assurances.
review from
-
8.0
Feedback
Pros: Company gave me a gas break due to unavailability of economy car. SUV was clean and easy to drive. Easy to drop-off.
Cons: I wanted a small car; SUV is just not my cup of tea. It was difficult to turn on headlights at night. A model/manufacturer, not rental car company, problem. I did not like the absence of a closer pick-up place. Parking lot was a bit scary.
review from
-
10.0
Pros: The Staff was very during accommodating and friendly. Offered us the option of both space and energy efficient vehicles.
Cons: Keep it up!
review from
-
10.0
Pros: Great place
review from
-
10.0
Pros: Good location.
review from
-
9.2
Cons: Perfume smell in the car from a previous user.
review from
-
8.8
Fantastic car, made the holidy great. Was confused by locations.
Pros: I had a discount on a rental car, fantastic Nissan Titan. It was a high-spec vehicle, perfectly clean and almost brand new. We had a great trip and made some great memories, will definitely hire from enterprise again.
Cons: I found the locations in Vancouver confusing, for example I attended the office to return the car, but was directed to a depot at another end of the CBD. This just wasn't made clear enough to me when travelling with no access to mobile data, etc.
review from
-
10.0
The staff was really helpful and friendly, easy process
Pros: Jackie the staff called me saying that the SUV I wanted wasn't available and he upgraded me to a Mercedes. Turns out the Mercedes was good for winter driving too. We went to Leavenworth but the highway was groomed so it was good. The pickup process was fast and the drop off was fast too. Jackie was really friendly and helpful.
review from
-
10.0
Great customer service
Pros: Friendly customer service, got me into a car and on my way quickly and efficiently.
Cons: Nothing not to like
review from
-
8.8
Pros: Staff at Richmond Automall location were friendly and efficient.
Cons: We reserved a car from Minoru location, it wasn't there. We had to go to Richmond Automall to get the car.
review from
-
10.0
Pros: the car was very clean and it was as expected!
review from
-
10.0
Easy and simple
Pros: Fast Pickup and Dropoff. No convincing of not needed assurances.
review from
Other suppliers in Vancouver scored
- 8.0/10 Avis car hires in Vancouver
- 5.9/10 Ace car hires in Vancouver
- 8.3/10 National car hires in Vancouver
- 6.9/10 Dollar car hires in Vancouver
- 8.2/10 Hertz car hires in Vancouver
- 6.6/10 Economy Rent a Car car hires in Vancouver
- 8.0/10 Thrifty car hires in Vancouver
- 8.9/10 Alamo car hires in Vancouver
Where can I find Enterprise hire cars in Vancouver?
10-970 Southwest Marine Drive, Enterprise car rentals
Address
10-970 Southwest Marine DrivePhone
+1 604 266 0883Top tips for hiring a car from Enterprise in Vancouver
- 25% of our users found a car hire from Enterprise in Vancouver for $76 or less
- Compact car hires from Enterprise in Vancouver are around 64% cheaper than other car types, on average
FAQs about hiring a car from Enterprise in Vancouver
How much does it cost to hire a car from Enterprise in Vancouver?
On average a car hire from Enterprise in Vancouver costs $76 per day.
What is the most popular car hire from Enterprise in Vancouver?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Enterprise in Vancouver.
How many car hire locations does Enterprise have in Vancouver?
Enterprise has 7 car hire locations in Vancouver. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Vancouver Intl Airport (YVR)?
No (according to our data)
Does Enterprise offer shuttle or airport pick-up services from Vancouver Intl Airport (YVR)?
Yes
