Guest reviews
Overall rating
8.5
Excellent
Based on 13,058 reviews
Cleanliness
8.8
Comfort
8.8
Pick-up/Drop-off
8.4
Value for money
8.4
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10.0
Pros: staff was helpful and friendly
review from
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4.0
Pros: Friendly staff.
Cons: Honor the price that I was quoted.
review from
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4.8
Cons: This facility is by far not up to what I have come to expect from Enterprise. the parking lot is a mess, there is no room for the cars, the premises appears to be largely under construction. Upon returning ca the clerk tried to tell us that it only had 3/8 of a tank though we had just filled it up.
review from
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3.2
Pros: Cars in goos condition
Cons: Staff was extremely rude
review from
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10.0
Pros: Cars are very new, friendly staff, good price
Cons: Car could have come with the navigation system installed.
review from
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10.0
Pros: The Staff was very during accommodating and friendly. Offered us the option of both space and energy efficient vehicles.
Cons: Keep it up!
review from
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10.0
Pros: Great place
review from
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10.0
Pros: Good location.
review from
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9.2
Cons: Perfume smell in the car from a previous user.
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8.8
Fantastic car, made the holidy great. Was confused by locations.
Pros: I had a discount on a rental car, fantastic Nissan Titan. It was a high-spec vehicle, perfectly clean and almost brand new. We had a great trip and made some great memories, will definitely hire from enterprise again.
Cons: I found the locations in Vancouver confusing, for example I attended the office to return the car, but was directed to a depot at another end of the CBD. This just wasn't made clear enough to me when travelling with no access to mobile data, etc.
review from
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5.6
Pros: Size of the vehicle ( Dodge Caravan)
Cons: Waited an hour for a car rented 2 months in advance.
review from
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10.0
The staff was really helpful and friendly, easy process
Pros: Jackie the staff called me saying that the SUV I wanted wasn't available and he upgraded me to a Mercedes. Turns out the Mercedes was good for winter driving too. We went to Leavenworth but the highway was groomed so it was good. The pickup process was fast and the drop off was fast too. Jackie was really friendly and helpful.
review from
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10.0
Pros: staff was helpful and friendly
review from
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10.0
Pros: Cars are very new, friendly staff, good price
Cons: Car could have come with the navigation system installed.
review from
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10.0
Pros: The Staff was very during accommodating and friendly. Offered us the option of both space and energy efficient vehicles.
Cons: Keep it up!
review from
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10.0
Pros: Great place
review from
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10.0
Pros: Good location.
review from
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9.2
Cons: Perfume smell in the car from a previous user.
review from
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8.8
Fantastic car, made the holidy great. Was confused by locations.
Pros: I had a discount on a rental car, fantastic Nissan Titan. It was a high-spec vehicle, perfectly clean and almost brand new. We had a great trip and made some great memories, will definitely hire from enterprise again.
Cons: I found the locations in Vancouver confusing, for example I attended the office to return the car, but was directed to a depot at another end of the CBD. This just wasn't made clear enough to me when travelling with no access to mobile data, etc.
review from
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10.0
The staff was really helpful and friendly, easy process
Pros: Jackie the staff called me saying that the SUV I wanted wasn't available and he upgraded me to a Mercedes. Turns out the Mercedes was good for winter driving too. We went to Leavenworth but the highway was groomed so it was good. The pickup process was fast and the drop off was fast too. Jackie was really friendly and helpful.
review from
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4.0
Pros: Friendly staff.
Cons: Honor the price that I was quoted.
review from
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4.8
Cons: This facility is by far not up to what I have come to expect from Enterprise. the parking lot is a mess, there is no room for the cars, the premises appears to be largely under construction. Upon returning ca the clerk tried to tell us that it only had 3/8 of a tank though we had just filled it up.
review from
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3.2
Pros: Cars in goos condition
Cons: Staff was extremely rude
review from
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5.6
Pros: Size of the vehicle ( Dodge Caravan)
Cons: Waited an hour for a car rented 2 months in advance.
review from
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Where can I find Enterprise hire cars in Vancouver?
10-970 Southwest Marine Drive, Enterprise car rentals
Address
10-970 Southwest Marine DrivePhone
+1 604 266 0883FAQs about hiring a car from Enterprise in Vancouver
What is the most popular car hire from Enterprise in Vancouver?
Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Enterprise in Vancouver.
How many car hire locations does Enterprise have in Vancouver?
Enterprise has 6 car hire locations in Vancouver. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Vancouver Intl Airport (YVR)?
No (according to our data)
Does Enterprise offer shuttle or airport pick-up services from Vancouver Intl Airport (YVR)?
Yes
