2.0
I ended up canceling my reservation because of the unhelpful conduct of the sixt employee at the rental counter.Reviewed 19 Oct 2023
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10.0
Smooth process from the rental desk to the vehicle pickup and the return process.Reviewed 27 Oct 2022
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4.0
the agents were slow and no helpful much. no real assistance in pick up of car.Reviewed 13 Oct 2022
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10.0
Great car, fair price, nice staffReviewed 1 Aug 2022
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10.0
Easy check in and fast check outReviewed 1 Jun 2022
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10.0
Pros:Great services replaceReviewed 28 Nov 2018
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10.0
SixT best bang for the buckPros:Cheap price and no wait. Because SixT is less well known than the others, the lines for pick up were atrocious at Hertz, Avis, etc but non-existent at SixT. Mildly slick attempt at getting us to choose un-needed insurance (aren't they all?) but otherwise super-attentive service. No prob with the car at all. Drop off was a breeze.Cons:A couple of dents in the car not documented at pick-up - we had to note these and have them write then down before we took off with the vehicle.Reviewed 6 Sep 2017
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10.0
Great Rental ExperiencePros:Easy, friendly car pick up at San Jose airport.Cons:Nothing, very pleased!Reviewed 26 Aug 2017
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10.0
Great Rental ExperiencePros:Upgraded to a higher class of carCons:NothingReviewed 15 Aug 2017
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8.4
Pros:Van had required room, had enough power for mountains near Yosemite.Cons:Mercedes design: weird shifter, too many controls in unusual locations. Middle seat design lacked cupholders, hard to exit left.Reviewed 23 Jul 2017
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5.2
WRONG CAR .....Cons:I reserved the vehicle class (Chavey Tahoe or similar) almost 5 months prior and when I get there that "car" isn't available..... The young lady behind the counter could have cared less.Reviewed 13 Jul 2017
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2.0
Charged for a service that was never providedPros:NOTHINGCons:After charging me online for the car rental, Sixt informed us at the airport that they did not accept debit cards. The lady handed me a brochure to call customer care and ask about our refund. The person I spoke with over the phone said that I would have to submit something in an email with the request. I sent an email explaining what happened and that I wanted a refund of the money they accepted (from my debit card). Their response never acknowledged my refund request and instead shared their debit card policy. I still have not received a refund for a service that was never provided. I would also like to mention that the person at the counter said no one at the airport accepted debit cards, but we went one counter down and they happily accepted our form of payment. Never using this company - horrible customer service in person, over the phone and via email.Reviewed 27 Jun 2017
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