Pros: professional staff. very efficient checkin and return process. nice car in good shape and very clean. everything that I could ask for worked very well
Cons: The car needs a good wash
Cons: Rented from San Jose airport but actually was recorded as one mile away at a hotel pickup
Pros: Staff was great, price was good
Cons: I waited for over two hours to pickup my rental. When I finally got to the desk, all they had left was 12 person van.
Cons: The wait time to get through this line was absurd given the limited number of people in line before me. In addition, certain fees were not disclosed at time of reservation resulting in charges higher than anticipated. Agent was also relentless on upselling optional services.
Cons: Car had less than 1000 miles on it and has lots of exterior damage. Interior STUNK of cigarettes!!
Happy New Year
Pros: Quick and easy transaction
Pros: Very simple transaction
Cons: Car was missing a small plastic cover in the center console between the seats where small items could be lost.
Pros: The car was clean
Cons: -When I picked up the car the receptionist did not take me to the car nor did we do an inspection before I took off -After 30 minutes of driving the engine light went on - I had a long drive to San Diego from San Jose so this made me nervous the whole way -I had to fill the gas tank twice during the trip. Usually it only takes me once tank to get from San Jose to San Diego -When I arrived in San Diego it was noted that both the tail lights were not working and only the brake lights did (Really glad I did not get into an accident or pulled over since I was driving late at night) -When I dropped off the car I noted these issues to the attendant and all he did was notify me that they will not rent this car out to others which is not exactly what I wanted to hear
Cons: The reservation was messed up on line so Avis had me picking up and returning in San Jose even though my on line request showed return to MRY ( Monterey). When I tried to correct by phone I was disconnected or hung up on 4 times, ultimately reached some foreign person and was told there was nothing to be done except pay an unreasonable fee to rent at SJC airport.
The office I went to on Tully Road in South San Jose by bus, light rail and another bus was excellent. The Avis employee was good.
Avis and their out of country phone support is a typical big corporate looser. JAE
Cons: Don't make reservations if you don't have cars
Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Avis in San Jose.
Avis has 4 car hire locations in San Jose. Take a look at our Avis hire location map to find the best car hires near you.