Book Payless hire cars in San Jose

San Jose, CA, United States
6 Dec — 13 Dec
Same drop-off
San Jose, CA, United States
Mon 6/12
Mon 13/12
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in San Jose

Overall rating7.0 GoodBased on 208 reviews
Value for money

Recent reviews

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Cons:When I received the confirmation email, the total value was $67.50. When I went to counter to pick up the car, the value was actually $108.00. I called Payless and they blemmed for showing a lower rental rate that wasn't available. I wasn't able to find a customer service phone number from 13 Jun 2017
review fromkayak
Reservation not honoredCons:Reserved a car at Payless car rental at San Jose International Airport (SJC). Arrived to pick up car and was told the car I reserved was not available. The only available car, I was told, would be an upgrade, one step up from what i had reserved, and I would have to pay for the upgrade. Ridiculous! I asked to speak to a manager and was told a manager was not available. I called the Payless 1800 number and when I was finally able to speak to a live person, I was told to speak to someone at the Avis counter because they own Payless. I spoke to someone at the Avis counter who went to speak to the agent at the Payless counter (not sure what she said). When the Avis agent returned, she told me that a Pyaless manager would come out and help me. I waited and no one ever showed. I ended just renting from a competitor. I have never experienced this problem from any other car rental agency. If the class of car I rent is not available, I'm given an upgrade without issue and at no extra cost.Reviewed 20 Jan 2017
review fromkayak
Pros:The sound system and gas mileage for the car was great. We had no mechanical problems with the car while touring 9 of the 11 western states. Great experience.Cons:I failed to check the gas tank being full while on level ground. The tank was actually about 2.5 gallons below full. Also the tire pressure was over 54 psi on all the tires. Dangerously high for 100 plus weather.Reviewed 23 Jul 2019
review fromkayak
Pros:service good.Cons:Price high for 2 1/2 day rental. I would have preferred compact car for less money but none available. $270 was steep as I only drove about 50 miles but needed a car to visit a sick friend.Reviewed 18 Aug 2017
review fromkayak
No Car AvailablePros:Nothing overall. Did not end up renting from them because they did not have the care available and did not honor the reservation.Cons:When they did not have the car I reserved available, they said wait and maybe a car will show up. Sitting in the rental car terminal waiting for two hours I was not offered anything upfront by them. After an intense conversation, they offered a meaningless token credit of a few dollars which would not come close to making up for my loss. Seemed disingenuous in their attempt to solve the problem and offered meaningless platitudes. They even tried to say that since Payless is a cheaper option that I should have expected and planned for them not honoring the reservation. That was perhaps the worst part.Reviewed 29 Aug 2016
review fromkayak
Pros:nothing, the staff was very rudeReviewed 30 May 2019
review fromkayak
New car fleet neededPros:Customer service agent and car attendant were courteous and price of rental was great.Cons:Rental cars smelled like smokers had driven them. After swapping one car for another I came to the conclusion that all their cars are this way. When I went to the location to pick up my car, most of them had the driver side window rolled down.Reviewed 24 Aug 2016
review fromkayak
Cons:All wonderfulReviewed 1 May 2019
review fromkayak
Pros:Staff was greatCons:n/aReviewed 10 Apr 2019
review fromkayak
Cons:The Payless rental counter is not open for travelers who arrive after midnightReviewed 13 Dec 2017
review fromkayak
Shortchanged on the Car Type PromisedPros:The pick-up and drop-off were fine, though slow and "low-tech" compared to other rental companies.Cons:The web-booking promised a Hyundai and the actual car (the only one available) was a Ford Fiesta. Sure, there must be some kind of "equivalence" in some database, but the car was far, far, far inferior to the one I had expected, based on the web-booking.Reviewed 22 Jan 2017
review fromkayak
Best customer service!Pros:I messed up with the date of reservation and the guy in the office went beyond and above to help me out!Cons:Maybe just try to clean the mirrors after you wash cars. Had to stop to clean them.Reviewed 3 Sep 2016
review fromkayak

Where can I find Payless hire cars in San Jose?

1659 Airport Blvd, Payless car hires


1659 Airport Blvd


Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00


+1 408 724 4400

Good to know

Most popular location

1659 Airport Blvd

Most popular car type


Top tips for hiring a car from Payless in San Jose

  • Economy car hires from Payless in San Jose are around 49% cheaper than other car types, on average

FAQs about hiring a car from Payless in San Jose